Professional Documents
Culture Documents
certification
Address:
i)
ii)
9. Products Manufactured
10.(a) Existing Supplier : No. of items made for Setco 10.(b) New/Potential Supplier : Items proposed to be developed
17. Quality Management System Certification Status : 18. Technical Collaboration or Tie-up details (if applicable)
19. Audit Score: 20. Is there any risk associated to do business with supplier? YES / NO
Total Score 72
Sign Off:
CEO (If Required to Conditionally
HOD - SQA HOD - SCM VP - Manufacturing Approve)
Financial Stability and Company Management - (Overall Weight age - 20%)
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Organizations Business Strategy - Verify Company's vision, mission, goals.
- Long term and short term business goals Vision, mission and goals are displayed at various locations.
are clearly defined? 3 Vision, mission understood at managerial level.
- What is frequency of review of these Proper strategy and review mechanism.
targets?
Quality Policy and Objective Deployment : - Policy and objectives are displayed at
prominent locations Quality Policy and quality objectives are established , displayed
3
- Quality Policy and Quality Objective - Awareness of Quality policy and at locations and operators are aware.
deployment objectives at each level of employees.
- Visual management for quality objective
Quality Policy and quality objectives are established , displayed
measures. 2
at locations and operators are not aware.
5 1
Quality Policy and Quality Objectives are established, not
1
displayed, no awareness to operators.
Quality Improvement: - Actions initiated to achieve targets? Status of Quality objectives are monitored, actions on non
- Are actions effective? 3 achieving quality objectives are initiated and effectiveness can
- Actions on non achieving Quality be witnessed.
Objectives?
Status of Quality objectives are monitored, actions on non
2 achieving quality objectives are initiated and effectiveness can
not be witnessed.
6 3
Status of Quality objectives are monitored, actions on non
1
achieving quality objectives are not initiated.
1 MRM and IQA conducted as per plan, actions are not initiated.
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Responsibility & Authority : Does the organization have defined
responsibility and authority?
3 Requirements fully satisfied.
- Defined roles and responsibility
- Authority to stop production in case of Does the Authority of Quality Manager /
quality issue Quality Inspector includes stopping the
production and hold dispatch in case of 2 requirements partially satisfied
non conformance?
8 3
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Fast Response : - Daily Meetings
- Responsibility for completing each task - Daily Meetings being conducted to review day to day issue.,
Immediate response to significant internal - Issue list and tracking for closure of record of day to day issues and actions.
and external quality failures. actions. 3 - Actions initiated with responsibility an target date on reported
issues.
- Issues are communicated to the relevant employees.
0 No system is in place.
1 Customer score card review is done but actions are not initiated.
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Customer Complaint Handling : 1) Defined procedure for control of non
confirming product for defective parts on Customer complaint monitoring is done ,corrective actions are
- Resolution of customer complaint line and customer complaints 3
taken on defects and effectively implemented.
- Monitoring of corrective actions 2) Verify tracking of reported issues,
closure action and effectiveness of
corrective actions.
Customer complaint monitoring is done, actions of customer
2
complaint are taken but not effective.
13 2
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Record Retention : 1) List of documents with record retention
period?
3 Requirements fully satisfied.
- Defined record retention period 2) Records are preserved to avoid
- Records preservation damage and deterioration.
3) Records are easily retrievable.
2 requirements partially satisfied
14
Total Score
28 14
Manufacturing Capability (Overall Weight age - 25%)
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Product Design capability: 1) Evaluate the supplier's design system capabilities in
support of customer requirements Technical capabilities exist to support product design, Dedicated
3
What kind of resources are available w.r.t. 2) Testing facilities w.r.t. DVP equipment's. team available for technical support.
Design Capability/Testing & Validation? 3) Design software used.
4) Products designed by own Often require support from outsourced/parent unit , Need based
Evaluate If supplier is design responsible 5) Dedicated team of designers 2
personnel available for technical support.
for product.
1 1
Write down design software used.
Limited technical capability, mostly depends on 3rd party
1
support / Setco support for technical support
Tool Design Capability : 1) Technical capabilities in terms of designing of Tool, Technical capabilities exist to support manufacturing, Dedicated
Fixture, gauges 3 team available for technical support (Tool, Fixture & gauge
Does the Supplier has adequate technical 2) Design software used. development)
capability to design gauges / tooling ? 3) Products designed by own
4) Dedicated team of designers Often require support from outsourced/parent unit , Need based
2 personnel available for technical support (Tool, Fixture & gauge
development)
2 Write down tool design software used. 2
Limited technical capability, mostly depends on 3rd party
1
support / Setco support for technical support
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Plant and Machinery : 1) No. of machine that can support capacity
Number of machines can support capacity, machines are with
2) Are the machine with latest technology or old conventional
3 latest technology (Automatic/Semiautomatic/CNC), condition
Does the supplier have proper type and type machines available.
and layout of machines is appropriate for product.
volume of equipment to support current and 3) Appropriate layout of machine
quoted production capability? Number of machines can support capacity,
2 Some of the machines are conventional type and very old.
Condition and layout of machines is appropriate.
5 3
Majority of machinery are conventional type.
1
Condition and layout of the machine is not up to mark.
Change Management : 1) Are the drawing, control plan / quality plan revised after
change? 3 Requirements fully satisfied
Does the organization follow systematic 2) Are old copies of the drawings/CP/PFMEA/Quality Plan
change management process? are identified with obsolete stamp or scraped?
3) Are the changes validated?
4) Are the change communicated to customer? 2 Requirements partially satisfied
6 1
1 Requirements inadequately satisfied.
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Environmental & Lighting Controls: 1) Verify lighting inside plant premises?
2) Verify sufficient lighting at inspection station? Use lux 3 Requirements fully satisfied
Do work areas have sufficient lighting and meter for verification.
environmental controls such as temperature, 3) Is the Work Environment is sufficient to protect harm to
humidity and air flow according to humans? 2 Requirements partially satisfied
manufacturing process?
8 2
1 Requirements inadequately satisfied
Risk Management: - Verify risk analysis and action plan to mitigate risk.
- Risk analysis linked with contingency plan. 3 Requirements fully satisfied
Are the risks associated to process is
analyzed?
Total Score 18 15
A) Process Control - Overall Weight age 40%
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Customer Specific requirement Take one / two customer's customer specific
CSR available and CSR implemented. Staff members are aware
requirement as per CSR matrix and verify
3 about CSR.Waiver obtained from customer if CSR are not
Availability of updated Customer Specific implementation against all the requirements
followed.
Requirement (CSR) with relevant department
and effective implementation of CSR matrix. Does the CSR reviewed at defined
CSR available and CSR implemented. Staff members are aware
frequency?
2 about CSR.Waiver is not obtained from customer if CSR are not
(Write down evidence with details for CSR
followed.
1 verification) 2
Updated CSR matrix is not available, customer specific
1
requirements are partially followed and implemented
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Work Instruction : Availability of work Check Display Boards at Machine /
instruction for each Relevant operations at Inspection station etc. All Relevant work instructions available, displayed and legible.
machine , Are they understood by operator 1) WI for relevant Process 3 Operator safety and product safety parameters are included. WI
and followed? 2) Instruction for product safety and operator understood by operator.
safety.
(includes Safety and relevant process sets) 3) WI should be legible and understood by
operator. Work Instructions available, displayed but not legible. WI
2
3 4) Operator follows the WI as per understood by operator. 3
requirement.
Work instructions not displayed at some places. Work
1
instructions does not include safety and product safety.
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Identification and calibration of IMTE: 1) Measuring Instrument condition
2) Measuring Instrument calibration status All fixture and checking gauge are permanently identified &
Are the appropriate gauge/inspection/test 3 calibrated. Calibration status is visible and calibration reports
instructions available at various production (Take two/three examples and verify traceable to ISO/IEC 17025 incase of outside calibration
stages and are they calibrated and identified? calibration reports)
7 3
No plan for process capability study and no Process capability
1 measurement.
Result of conducted study of Ppk>= 1.33
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
POKA-YOKE: 1) Error proofing list and purpose.
2) Error proofing verification method and
Does the error proofing established on the records Poka Yoke available and working condition.
3
processes ? How the error proofing verified? 3) Challenge parts availability for error Periodic verification of Poka Yoke available with records.
proofing verification.
8 3
0 No identification
A) Process Control - Overall Weight age 40%
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Final Inspection: 1) Check Final inspection report of product PDIR / Final Inspection of all lots available. Records are
against control plan / Quality plan for available and matching with drawing / Quality Plan / Control
Are outgoing lots inspection carried out (PDIR / dimensional and critical (fit,form,function) 3 Plan.
Final Inspection Report)? parameters Control on Out of specification situation is evident.
10 3
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
PM of tools : 1) PM schedule and records
All tools are in Good working condition and preventive
2)Critical spare list and min stock level
maintenance done as per defined frequency for all the tools ,
Is there a Preventive Maintenance (PM) plan 3) Updation of PM checklist and records 3
Records are maintained in check sheet.
on tools and is it followed?.
Status of PM displayed on machine.
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Rejection, Rework/Repair : 1) Separate area of keeping Non conforming
parts, reworked parts , repaired parts Separate area for non conforming parts with identification ,
Does the organization have separate area for 2) WI for rework and repair parts 3 instructions for rework / repair is available and re-inspection
keeping the defective parts ? 3) Re inspection of reworked parts and records after rework are evident.
I.e. area separate from regular parts? availability of records
Separate area for non conforming parts with identification ,
Does the organization have defined criteria for
2 instructions for rework / repair is available and re-inspection
rework / segregation?
records after rework are not evident.
14 3
Separate area for non conforming parts but not identified ,
1 instructions for rework / repair not available and re-inspection
records after rework are not evident.
Total Score 36 32
Sub Supplier Management - - Overall Weight age 15%
Score
Sr No. Assessment Measure Guideline Rating Scoring Scale & Guidance Assessor’s Remarks
Awarded
Sub Supplier Selection : - Supplier evaluation, assessment and
selection procedure with clearly defined Supplier evaluation, assessment and selection procedure with
Does the organization have system to criteria. 3 clearly defined criteria.
approve suppliers and only quality capable - List of approved Supplier List of approved suppliers available.
suppliers selected?
Sub Supplier QMS Status - Are the sub suppliers min. ISO 9001
certified?
Does the sub suppliers are ISO 9001 3 All Suppliers are certified with ISO 9001 certification.
certified? - Is the supplier selection done
considering QMS certified supplier.
- Look for RM,BO parts supplier ISO 2 Few suppliers are not certified with ISO 9001 but plan available.
9001 status.
2 3
Few suppliers are not certified with ISO 9001 and no plan
1
available to get suppliers certified to ISO 901.
Supplier performance monitoring and 1) Supplier capabilities and Performance is verified at defined interval for all suppliers and
audit plan : performance must be verified at 3 suppler audit is carried out as per plan, action plan is also
defined intervals (Score Card) available.
Does the organization have established
system to ensure quality of outsourced 2) Supplier audit plan and audit results Some of the supplier's performance is verified at regular interval
products and services? 2 & supplier audit is carried out as per plan and action plans are
available.
7
Supplier performance is not verified at as per defined frequency.
1
Supplier audits are not carried out.
Total Score 11 11