1. Ms.

Caputo is charismatic leadership success in managerial

newly-promoted to a style. Which of the role.
patient care manager following behaviors
position. She updates best describes this 5. She reads about
her knowledge on the style? Path Goal theory.
theories in Which of the following
management and A. Possesses behaviors is manifested
leadership in order to inspirational quality by the leader who uses
become effective in her that makes followers this theory?
new role. She learns gets attracted of him
that some managers and regards him with
have low concern for A. Recognizes staff for
reverence going beyond
services and high B. Acts as he does
concern for staff. expectations by giving
because he expects that
Which style of them citations
his behavior will yield B. Challenges the staff
management refers to positive results
this? to take individual
C. Uses visioning as the accountability for their
core of his leadership own practice
A. Organization Man D. Matches his C. Admonishes staff for
B. Impoverished leadership style to the being laggards.
Management situation at hand. D. Reminds staff about
C. Country Club the sanctions for non
Management 4. Which of the performance.
D. Team Management following conclusions
of Ms. Caputo about 6. One leadership
2. Her former manager leadership theory states that
demonstrated passion characteristics is “leaders are born and
for serving her staff TRUE? not made,” which
rather than being refers to which of the
served. She takes time A. There is a high following theories?
to listen, prefers to be a correlation between the
teacher first before communication skills of
being a leader, which is A. Trait
a leader and the ability B. Charismatic
characteristic of to get the job done. C. Great Man
B. A manager is D. Situational
A. Transformational effective when he has
leader the ability to plan well.
B. Transactional leader C. Assessment of 7. She came across a
C. Servant leader personal traits is a theory which states
D. Charismatic leader reliable tool for that the leadership
predicting a manager’s style is effective
potential. dependent on the
3. On the other hand, situation. Which of the
D. There is good
Ms. Caputo notices following styles best
evidence that certain
that the Chief Nurse fits a situation when
personal qualities favor
Executive has
the followers are self- does NOT characterize Which of the following
directed, experts and a transactional leader? actions is a priority for
are matured Henry?
individuals? A. Focuses on
management tasks A. Call for a staff
A. Democratic B. Is a caretaker meeting and take this
B. Authoritarian C. Uses trade-offs to up in the agenda.
C. Laissez faire meet goals B. Seek help from her
D. Bureaucratic D. Inspires others manager.
with vision C. Develop a strategic
action on how to deal
8. She surfs the
with these concerns.
internet for more 10. She finds out that
D. Ignore the issues
information about some managers have
since these will be
leadership styles. She benevolent-
resolved naturally.
reads about shared authoritative style of
leadership as a management. Which of
practice in some the following behaviors 12. He knows that
magnet hospitals. will she exhibit most there are external
Which of the following likely? forces that influence
describes this style of changes in his unit.
leadership? A. Have condescending Which of the following
trust and confidence in is NOT an external
A. Leadership behavior their subordinates force?
is generally determined B. Gives economic or
by the relationship ego awards A. Memo from the CEO
between the leader’s C. Communicates to cut down on electrical
personality and the downward to the staff consumption
specific situation D. Allows decision B. Demands of
B. Leaders believe that making among the labor sector to
people are basically subordinates increase wages
good and need not be C. Low morale of staff
closely controlled in his unit
11. Henry is a Unit
C. Leaders rely heavily D. Exacting regulatory
Manager I the Medical
on visioning and inspire and accreditation
Unit. He is not satisfied
members to achieve standards
with the way things are
results going in his unit.
D. Leadership is Patient satisfaction 13. After discussing the
shared at the point of rate is 60% for two possible effects of the
care. consecutive months low patient satisfaction
and staff morale is at rate, the staff started
9. Ms. Caputo learns its lowest. He decides to list down possible
that some leaders are to plan and initiate strategies to solve the
transactional leaders. changes that will push problems head-on.
Which of the following for a turnaround in the Should they decide to
condition of the unit. vote on the best change
strategy, which of the A. Psychological and other members of the
following strategies is sociological needs are team
referred to this? emphasized.
B. Great control of work 19. When Henry uses
A. Collaboration activities. team nursing as a
B. Majority rule C. Most economical way care delivery system,
C. Dominance of delivering nursing he and his team need
D. Compromise services. to assess the priority of
D. Workers feel secure care for a group of
in dependent role patients, which of the
14. One staff suggests
that they review the following should be a
pattern of nursing care 17. He raised the issue priority?
that they are using, on giving priority to
which is described as patient needs. Which A. Each patient as listed
a: of the following offers on the worksheet
the best way for setting B. Patients who needs
priority? least care
A. job description
B. system used to C. Medications and
deliver care A. Assessing nursing treatments required for
C. manual of procedure needs and problems all patients
D. rules to be followed B. Giving instructions D. Patients who need
on how nursing care the most care
needs are to be met
15. Which of the C. Controlling and
following is TRUE 20. He is hopeful that
evaluating his unit will make a big
about functional the delivery of nursing
nursing? turnaround in the
care succeeding months.
D. Assigning safe nurse: Which of the following
A. Concentrates on patient ratio actions of
tasks and activities Henry demonstrates
B. Emphasizes use of 18. Which of the that he has reached the
group collaboration following is the best third stage of change?
C. One-to-one nurse- guarantee that the
patient ratio patient’s priority needs
D. Provides continuous, A. Wonders why things
are met? are not what it used to
coordinated and
comprehensive nursing be
services A. Checking with the B. Finds solutions to the
relative of the patient problems
B. Preparing a nursing C. Integrate the
16. Functional nursing care plan in solutions to his day-to-
has some advantages, collaboration with the day activities
which one is an patient D. Selects the best
EXCEPTION? C. Consulting with the change strategy
physician
D. Coordinating with
21. Joey is a newly- nature of the human C. Broken line
appointed nurse person D. Dotted line
manager of The Holy C. All the nurses shall
Spirit Medical Center, undergo continuing 25. He likewise stresses
a tertiary hospital competency training the need for all the
located within the program. employees to follow
heart of the metropolis. D. The Holy orders and instructions
He thinks of Spirit Medical Center from him and not from
scheduling planning aims to provide a anyone else. Which of
workshop with his staff patient-centered care in the following
in order to ensure an a total healing principles does he refer
effective and efficient environment. to?
management of the
department. Should he 23. The statement,
decide to conduct a A. Scalar chain
“The Holy B. Discipline
strategic planning Spirit Medical Center
workshop, which of the C. Unity of command
aims to provide D. Order
following is NOT a patient-centered care
characteristic of this in a total healing
activity? environment” refers to 26. Joey orients his
which of the following? staff on the patterns of
A. Long-term goal- reporting relationship
setting throughout the
A. organization. Which of
B. Extends to 3-5 years B. Goal the following
in the future C. Philosophy
C. Focuses on routine principles refer to this?
D. Mission
tasks
D. Determines A. Span of control
directions of the 24. Joey plans to revisit B. Hierarchy
organization the organizational C. Esprit d’ corps
chart of the D. Unity of direction
department. He plans
22. Which of the to create a new
following statements position of a Patient 27. He emphasizes to
refer to the vision of Educator who has a the team that they need
the hospital? coordinating to put their efforts
relationship with the together towards the
A. The Holy head nurse in the unit. attainment of the goals
Spirit Medical Center Which of the following of the program. Which
is a trendsetter in will likely depict this of the following
tertiary health care in organizational principles refers to
the next five year relationship? this?
B. The officers and staff
of The Holy A. Box A. Span of control
Spirit Medical Center B. Solid line B. Unity of direction
believe in the unique C. Unity of command
D. Command administration of 32. Stephanie is a new
responsibility medications Staff Educator of a
C. Establish rapport with private tertiary
28. Joey stresses the patients. hospital. She conducts
importance of D. Reduce response time orientation among new
promoting ‘esprit d to two minutes. staff nurses in her
corps’ among the department. Joseph,
members of the unit. 30. He wants to one of the new staff
Which of the following influence the nurses, wants to
remarks of the staff customary way of understand the
indicates that they thinking and behaving channel of
understand what he that is shared by the communication, span
pointed out? members of the of control and lines of
department. Which of communication. Which
the following terms of the following will
A. “Let’s work provide this
together in harmony; refer to this?
information?
we need to be
supportive of one A. Organizational chart
another” B. Cultural network A. Organizational
B. “In order that we C. Organizational structure
achieve the same results; structure B. Policy
we must all follow the C. Job description
D. Organizational
directives of Julius and D. Manual of procedures
culture
not from other
managers.” 31. He asserts the 33. Stephanie is often
C. “We will ensure that importance of seen interacting with
all the resources we promoting a positive the medical intern
need are available when organizational culture during coffee breaks
needed.” in their unit. Which of and after duty hours.
D. “We need to put our the following behaviors What type of
efforts together in order indicate that this is organizational
to raise the bar of attained by the group? structure is this?
excellence in the care
we provide to all our A. Formal
patients.” A. Proactive and
B. Informal
caring with one
C. Staff
another
29. He discusses the B. Competitive and D. Line
goal of the department. perfectionist
Which of the following C. Powerful and 34. She takes pride in
statements is a goal? oppositional saying that the hospital
D. Obedient and has a decentralized
A. Increase the patient uncomplaining structure. Which of the
satisfaction rate following is NOT
B. Eliminate the compatible with this
incidence of delayed type of model?
A. Flat organization purposes. Which of D. Possesses innate
B. Participatory these purposes is NOT charisma that makes
approach included? others feel good in his
C. Shared governance presence.
D. Tall organization A. Meet the needs of
patients 40. As a manager, she
35. Centralized B. Provide a pair of focuses her energy on
organizations have hands to other units as both the quality of
some advantages. needed services rendered to
Which of the following C. Cover all time the patients as well as
statements are TRUE? periods adequately. the welfare of the staff
D. Allow for growth and of her unit. Which of
development of nursing the following
1. Highly cost-effective
staff. management styles
2. Makes management
easier does she adopt?
3. Reflects the interest 38. Which of the
of the worker following guidelines A. Country club
4. Allows quick should be least management
decisions or actions. considered in B. Organization man
formulating objectives management
A. 1 & 2 for nursing care? C. Team management
B. 2 & 4 D. Authority-obedience
C. 2, 3& 4 A. Written nursing care management
D. 1, 2, & 4 plan
B. Holistic approach 1. Katherine is a young
C. Prescribed standards Unit Manager of the
36. Stephanie delegates
effectively if she has D. Staff preferences Pediatric Ward. Most
authority to act, which of her staff nurses are
is BEST defined as: 39. Stephanie considers senior to her, very
shifting to articulate, confident
transformational and sometimes
A. having responsibility aggressive. Katherine
to direct others leadership. Which of
the following feels uncomfortable
B. being accountable to believing that she is the
the organization statements best
describes this type of scapegoat of
C. having legitimate everything that goes
right to act leadership?
wrong in her
D. telling others what to department. Which of
do A. Uses visioning as the the following is the best
essence of leadership. action that she must
B. Serves the followers take?
37. Regardless of the
rather than being served. A. Identify the source
size of a work group,
C. Maintains full trust of the conflict and
enough staff must be
available at all times to and confidence in the understand the points
subordinates of friction
accomplish certain
B. Disregard what she A. Advise her staff to go
feels and continue to on vacation.
work independently B. Ignore her
C. Seek help from the observations; it will be
Director of Nursing resolved even without
D. Quit her job and look intervention
for another employment. C. Remind her to show
loyalty to the institution.
2. As a young D. Let the staff
manager, she knows ventilate her feelings
that conflict occurs in and ask how she can be
any organization. of help.
Which of the following
statements regarding 5. She knows that
conflict is NOT true? performance appraisal
A. Can be destructive if consists of all the
the level is too high following activities
B. Is not beneficial; EXCEPT:
hence it should be A. Setting specific
prevented at all times standards and activities
C. May result in poor for individual
performance performance.
D. May create leaders B. Using agency
standards as a guide.
3. Katherine tells one C. Determine areas of
of the staff, “I don’t strength and weaknesses
have time to discuss D. Focusing activity on
the matter with you the correction of
now. See me in my identified behavior.
office later” when the
latter asks if they can 6. Which of the
talk about an issue. following statements is
Which of the following NOT true about
conflict resolution performance
strategies did she use? appraisal?
A. Smoothing A. Informing the staff
B. Compromise about the specific
C. Avoidance impressions of their
D. Restriction work help improve their
performance.
4. Kathleen knows that B. A verbal appraisal is
one of her staff is an acceptable substitute
experiencing burnout. for a written report
Which of the following C. Patients are the best
is the best thing for her source of information
to do? regarding personnel
appraisal.
D. The outcome of
performance appraisal
rests primarily with the
staff.
7. There are times
when Katherine
evaluates her staff as
she makes her daily
rounds. Which of the
following is NOT a
benefit of conducting
an informal appraisal?
A. The staff member is
observed in natural
setting.
B. Incidental
confrontation and
collaboration is allowed.
C. The evaluation is
focused on objective
data systematically.
D. The evaluation may
provide valid
information for
compilation of a formal
report.
8. She conducts a 6-
month performance
review session with a
staff member. Which
of the following actions
is appropriate?
A. She asks another
nurse to attest the
session as a witness.
B. She informs the staff
that she may ask another
nurse to read the
appraisal before the
session is over.
C. She tells the staff that
the session is manager-
centered.
D. The session is
private between the A. Staffing C. Matrix
two members. B. Scheduling D. Informal
C. Recruitment
9. Alexandra is tasked D. Induction 15. In a horizontal
to organize the new chart, the lowest level
wing of the hospital. 12. She checks the worker is located at the
She was given the documentary A. Left most box
authority to do as she requirements for the B. Middle
deems fit. She is aware applicants for staff C. Right most box
that the director of nurse position. Which D. Bottom
nursing has substantial one is NOT necessary?
trust and confidence in A. Certificate of 16. She decides to have
her capabilities, previous employment a decentralized staffing
communicates through B. Record of related system. Which of the
downward and learning experience following is an
upward channels and (RLE) advantage of this
usually uses the ideas C. Membership to system of staffing?
and opinions of her accredited professional A. greater control of
staff. Which of the organization activities
following is her style of D. Professional B. Conserves time
management? identification card C. Compatible with
A. Benevolent – computerization
authoritative 13. Which phase of the D. Promotes better
B. Consultative employment process interpersonal
C. Exploitive- includes getting on the relationship
authoritative payroll and completing
D. Participative documentary 17. Aubrey thinks
requirements? about primary nursing
10. She decides to A. Orientation as a system to deliver
illustrate the B. Induction care. Which of the
organizational C. Selection following activities is
structure. Which of the D. Recruitment NOT done by a
following elements is primary nurse?
NOT included? 14. She tries to design A. Collaborates with the
A. Level of authority an organizational physician
B. Lines of structure that allows B. Provides care to a
communication communication to flow group of patients
C. Span of control in all directions and together with a group
D. Unity of direction involve workers in of nurses
decision making. C. Provides care for 5-6
11. She plans of Which form of patients during their
assigning competent organizational hospital stay.
people to fill the roles structure is this? D. Performs
designed in the A. Centralized comprehensive initial
hierarchy. Which B. Decentralized assessment
process refers to this?
18. Which pattern of D. Measure actual performance to
nursing care involves performances standards and objectives
the care given by a D. Identify possible
group of 20. Ms. Valencia courses of action
paraprofessional develops the standards
workers led by a to be followed. Among 23. Which of the
professional nurse who the following following statements
take care of patients standards, which is refers to criteria?
with the same disease considered as a A. Agreed on level of
conditions and are structure standard? nursing care
located geographically A. The patients B. Characteristics used
near each other? verbalized satisfaction to measure the level of
A. Case method of the nursing care nursing care
B. Modular nursing received C. Step-by-step
C. Nursing case B. Rotation of duty will guidelines
management be done every four D. Statement which
D. Team nursing weeks for all patient guide the group in
care personnel. decision making and
19. St. Raphael C. All patients shall problem solving
Medical Center just have their weights taken
opened its new recorded 24. She wants to ensure
Performance D. Patients shall answer that every task is
Improvement the evaluation form carried out as planned.
Department. Ms. before discharge Which of the following
Valencia is appointed tasks is NOT included
as the Quality Control 21. When she presents in the controlling
Officer. She commits the nursing procedures process?
herself to her new role to be followed, she A. Instructing the
and plans her refers to what type of members of the
strategies to realize the standards? standards committee to
goals and objectives of A. Process prepare policies
the department. Which B. Outcome B. Reviewing the
of the following is a C. Structure existing policies of the
primary task that they D. Criteria hospital
should perform to have C. Evaluating the
an effective control 22. The following are credentials of all nursing
system? basic steps in the staff
A. Make an controlling process of D. Checking if activities
interpretation about the department. Which conform to schedule
strengths and of the following is NOT
weaknesses included? 25. Ms. Valencia
B. Identify the values A. Measure actual prepares the process
of the department performance standards. Which of
C. Identify structure, B. Set nursing standards the following is NOT a
process, outcome and criteria process standard?
standards & criteria C. Compare results of
A. Initial assessment to fatiguebrought C. Florence Nightingale
shall be done to all about by shortage of D. Jean Watson
patients within twenty staff. Which action is a
four hours upon priority? 31. He opts to use a
admission. A. Evaluate the overall self-report method.
B. Informed consent result of the unrest Which of the following
shall be secured prior to B. Initiate a group is NOT TRUE about
any invasive procedure interaction this method?
C. Patients’ reports C. Develop a plan and A. Most direct means of
95% satisfaction rate implement it gathering information
prior to discharge D. Identify external and B. Versatile in terms of
from the hospital. internal forces. content coverage
D. Patient education C. Most accurate and
about their illness and 29. Kevin is a member valid method of data
treatment shall be of the Nursing gathering
provided for all patients Research Council of D. Yields information
and their families. the hospital. His first that would be difficult to
assignment is to gather by another
26. Which of the determine the level of method
following is evidence patient satisfaction on 32. Which of the
that the controlling the care they received following articles
process is effective? from the hospital. He would Kevin least
A. The things that plans to include all consider for his review
were planned are done adult patients admitted of literature?
B. Physicians do not from April to May, A. “Story-Telling
complain. with average length of and Anxiety Reduction
C. Employees are stay of 3-4 days, first Among Pediatric
contended admission, and with no Patients”
D. There is an increase complications. Which B. “Turnaround Time
in customer satisfaction of the following is an in Emergency Rooms”
rate. extraneous variable of C. “Outcome Standards
the study? in Tertiary Health Care
27. Ms. Valencia is A. Date of admission Institutions”
responsible to the B. Length of stay D. “Environmental
number of personnel C. Age of patients Manipulation and Client
reporting to her. This D. Absence of Outcomes”
principle refers to: complications
A. Span of control 33. Which of the
B. Unity of command 30. He thinks of an following variables will
C. Carrot and stick appropriate theoretical he likely EXCLUDE in
principle framework. Whose his study?
D. Esprit d’ corps theory addresses the A. Competence of
four modes of nurses
28. She notes that there adaptation? B. Caring attitude of
is an increasing unrest A. Martha Rogers nurses
of the staff due B. Sr. Callista Roy C. Salary of nurses
D. Responsiveness of A. Validity
staff B. Reliability
C. Meaningfulness
34. He plans to use a D. Sensitivity
Likert Scale to
determine 38. He plans for his
A. degree of agreement sampling method.
and disagreement Which sampling
B. compliance to method gives equal
expected standards chance to all units in
C. level of satisfaction the population to get
D. degree of acceptance picked?
A. Random
35. He checks if his B. Accidental
instruments meet the C. Quota
criteria for evaluation. D. Judgment
Which of the following 3
criteria refers to the 9. Raphael is interested
consistency or the to learn more
ability to yield the about transcultural
same response upon its nursing because he is
repeated assigned at the family
administration? suites where most
A. Validity patients come from
B. Reliability different cultures and
C. Sensitivity countries. Which of the
D. Objectivity following designs is
appropriate for this
36. Which criteria study?
refer to the ability of A. Grounded theory
the instrument to B. Ethnography
detect fine differences C. Case study
among the subjects D. Phenomenology
being studied?
A. Sensitivity 40. The nursing
B. Reliability theorist who
C. Validity developed transcultura
D. Objectivity l nursing theory is
A. Dorothea Orem CHN
37. Which of the B. Madeleine
following terms refer Leininger 1.)It is concerned with
to the degree to which C. Betty Newman the study of factors that
an instrument D. Sr. Callista Roy influence the occurrence
measures what it is and distribution of
supposed to be diseases, defects
measure? disability or death which
occurs in groups or efficiency through correct outline plan for
aggregation of which of the following? epidemiological
individuals. D. Organized investigation.
A.Epidemiology Community Efforts 1.Report the presence of
2.) Which of the 7.) In order to control a dengue
following is the disease effectively, 2Summarize data and
backbone in disease which of the following conclude the final
prevention? must first be known? picture of epidemic
A. Epidemiology 1.The conditions 3Relate the occurrence
3.) Which of the surrounding its to the population group,
following type of occurrence facilities, food supply
research could show 2.Factors that do not and carries
how community favor its development 4Determine if the
expectations can result 3.The condition that do disease is factual or real
in the actual provision of not surround its 5Determine any unusual
services? occurrence prevalence of the
B. Operational Research 4.Factors that favors its disease and its nature; is
4.) An outbreak of development it epidemic, sporadic,
measles has been B.1and4 endemic or pandemic?
reported in Community 8.) All of the following 6Determine onset and
A. As a nurse, which of are use of epidemiology the geographical
the following is your except: limitation of the disease.
first action for an C.To provide summary B 4,1,5,6,3,2
Epidemiological data on health service 11.) In the occurrence of
investigation? delivery SARS and other
D. Identify if it is the 9.)Before reporting the pandemics, which of the
disease which it is fact of presence of an following is the most
reported to be epidemic, which of the vital role of a nurse in
5.) After the following is of most epidemiology?
epidemiological importance to C Surveillance
investigation produce determine? 12.) Measles outbreak
final conclusions, which A. Are the facts has been reported in
of the following is your complete? Barangay toro, After
initial step in your 10.) An unknown conducting an
operational procedure epidemic has just been epidemiological
during disease out reported in Barangay investigation you have
break? Dekbudekbu. People confirmed that the
A. Coordinate personal said that affected person outbreak is factual. You
from Municipal to the demonstrates are tasked to lead a team
National level hemorrhagic type of of medical workers for
6.) The main concern of fever. You are operational procedure in
a public health nurse is designated now to pain disease outbreak.
the prevention of for epidemiological Arrange the correct
disease, prolonging of investigation. Arrange sequence of events that
life and promoting the sequence of events you must do to
physical health and in accordance with the
effectively contain the events such as births,
disease illness, marriage,
1create a final report and divorce and deaths
recommendation CVitals statistic
2performnasopharyneal
swabbing to infected
individuals
3perform mass measles
immunization to
vulnerable groups
4perform an
environmental sanitation
survey on the immediate
environment
5organize your team and
coordinate the personals
6eduate the community
on disease
D5,2,3,4,6,1
13.) All of the following
are function of Nurse
Budek in epidemiology
except
A.Recommendation
14.)All of the following
are performed in team
organization except
Dactive case finding and
surveillance
15.)Which of the
following is the final
output of data reporting
in epidemiological
operational procedure?
A.Recommendation
16.)the office in charge
with registering vital
facts in the Philippines
is none other the
D.NSO
17.)the following are
possible source of Data
except:
A.Experience
18.)This refers to
systematic study of vital