8D Problem Solving Report

Concern, title:

Order No: Complaint No: Complaint opening date:

Product N°: Serial N°: Quantity:

Date of Complaint: Reported by / Customer:

1. Team: 2. Problem description:

Name Department

Team Leader

3. Interim actions: Deadline Responsible

1.
2.
3.
4.

4. Potential Causes:

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 5. Corrective Actions: Date
Responsible.
(evaluation)
1.

2.

3.

4.
6. Verify Corrective Actions: Date (verified) Responsible

Action 3.1 Verified Yes No

Action 3.2 Verified Yes No

Action 3.3 Verified Yes No

Action 3.4 Verified Yes No

Action 5.1 Verified Yes No

Action 5.2 Verified Yes No

Action 5.3 Verified Yes No

Action 5.4 Verified Yes No

7. Prevent Recurrence: Date Responsible O.K.
1.

2.

3.

4.

5.
8. Team efforts recognized and project closed: Date closed:

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