Imanager M2000 V200R013 Operation Guide For Mediation (Web)

iManager M2000
V200R012
Operation Guide for Mediation
(Web)
Issue 01
Date 2013-12-20
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2013. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the commercial contract made between
Huawei and the customer. All or partial products, services and features described in this document may
not be within the purchased scope or the usage scope. Unless otherwise agreed by the contract, all
statements, information, and recommendations in this document are provided "AS IS" without warranties,
guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: support@huawei.com
Huawei Proprietary and Confidential

Issue 01 (2012-01-10) iii
Copyright © Huawei Technologies Co., Ltd.
iManager M2000 Operation Guide for Mediation (Web) Contents
About This Document
Author
Prepared by Chong Haiying Date 2013-10-07
Reviewed by Xiao Huilan Date 2013-11-07

Kang Zhuang
Zhu Haihua
Tested by Jin Feng Date 2013-11-17
Approved by Zhou Peng Date 2012-01-10
Organization
This document provides the guide to installing the M2000 mediation. Before installing the
M2000 mediation, familiarize yourself with this document. This document contains the
following contents:
Chapter Description
1Reading Before This chapter describes the related proceeding before operation.
Operation
2Installation of Mediation This chapter describes the installation process of mediation
Software software.
3 Uninstallation of This chapter describes the uninstallation process of mediation
Mediation Software software.
4 Installation of This chapter describes the installation process of mediation
Mediation Patch patch.
5FAQ This chapter describes some frequently asked questions.
Preparation Record Table This chapter describes some records before operation.
Operation Record Table This chapter describes the operating record.

Issue 01 (2012-01-10) v
iManager M2000 Operation Guide for Mediation
Contents (Web)
Contents
About This Document.....................................................................................................................v

1 Reading Before Operation........................................................................................................1-1
1.1 Precautions.....................................................................................................................................................1-1
2 Installation of Mediation Software........................................................................................2-1

2.1 Preparing for the Installation..........................................................................................................................2-1
2.1.1 Checking Before Operation...................................................................................................................2-1
2.1.2 Version Requirements...........................................................................................................................2-1
2.1.3 Checking that the OSMU Services Are Available.................................................................................2-1
2.2 Performing the Installation.............................................................................................................................2-4
2.2.1 Installing Mediations.............................................................................................................................2-5
2.2.2 Verifying the Installation.......................................................................................................................2-6
3 Uninstallation of Mediation Software...................................................................................3-1

3.1 Preparing for the Uninstallation.....................................................................................................................3-1
3.1.1 Checking Before Operation...................................................................................................................3-1
3.2 Performing the Uninstallation........................................................................................................................3-1
3.2.1 Installing Mediations.............................................................................................................................3-2
3.2.2 Verifying the Uninstallation..................................................................................................................3-3
4 Installation of Mediation Patch...............................................................................................4-5

4.1 Preparing for the Installation..........................................................................................................................4-5
4.1.1 Version Requirements...........................................................................................................................4-5
4.1.2 Checking the Status of the M2000 Services..........................................................................................4-5
4.2 Performing the Installation.............................................................................................................................4-6
4.2.1 Installing a Mediation Patch..................................................................................................................4-6
4.2.2 Verifying the Installation.......................................................................................................................4-8
5 FAQ...............................................................................................................................................5-1
5.1 FAQs Related to Operations Before the Installation and Upgrade.................................................................5-2
5.1.1 How Do I Check the Mapping Between Common Layer Versions and the NE Version?....................5-2
5.1.2 Can the Chinese Mediation be Installed on a Server That Adopts an English Common Version?.......5-4
5.1.3 If a Mediation Version Is Installed, Can It be Reinstalled?...................................................................5-4
5.1.4 How Do I Uninstall the Mediation Patches?.........................................................................................5-5
Issue 01 (2012-01-10) vi
iManager M2000 Operation Guide for Mediation (Web) Contents
5.2 FAQs Related to Basic Operations.................................................................................................................5-5

5.2.1 How Do I Start the M2000 Services?....................................................................................................5-5
5.2.2 How Do I Stop the M2000 Services?....................................................................................................5-6
5.2.3 How Do I Check the Status of the M2000 Services?............................................................................5-7
5.3 Questions during Installation and Upgrade....................................................................................................5-8
5.3.1 How to Deal With the Prompt, Indicating that You Need to Stop the OSS Service First During the
Installation?....................................................................................................................................................5-8
5.3.2 How to Deal With the Prompt, Indicating that You Have Installed this Version During the Installation?
........................................................................................................................................................................5-9
5.3.3 How to Deal With the Prompt, Indicating that Another One Is Installing Match Version During the
Installation?....................................................................................................................................................5-9
5.3.4 How to Deal With the Prompt, Indicating that You Need To Expand The Result Table In pmdb
database?........................................................................................................................................................5-9
5.3.5 Why Do I Fail to Set Performance Measurement or Query Measurement Results When the Database Is
Being Expanded for Special Counters?........................................................................................................5-10
5.3.6 Installing the Mediation Fails. How to Restore the M2000 to the Normal Mode When It Is in the
Restricted Mode?..........................................................................................................................................5-10
5.3.7 How Do I Handle a Mediation Installation Package That Does Not Have a Signature?....................5-11
5.3.8 How Do I Handle the Signature Verification Failure of a Mediation Installation Package?..............5-11
5.3.9 How Do I Handle Abnormal Interruption When the Mediation Package Is Being Installed?............5-11
5.4 Operations after Installation and Upgrade....................................................................................................5-12
5.4.1 How to Download the Mediation Files About NEs Where New Mediation Version Is Installed?.....5-12
5.4.2 How to Switch Versions Manually After the Mediation as BSC, CBSC/RAC, and CBTS/RAU is
Installed?......................................................................................................................................................5-13
5.4.3 How to Synchronize Data After the mediation of BSC, CBSC/RAC, and CBTS/RAU is upgraded?...5-
15
5.4.4 How Do I Handle the Situation Where the M2000 Fails to Deliver Measurement Tasks and Users Fail
to Query Measurement Results After the Mediation Package Is Installed?.................................................5-16
A Preparation Record Table..........................................................................................................1

Table A-1..................................................................................................................................................................1
B Operation Record Table.............................................................................................................1

Table B-1..................................................................................................................................................................1

Issue 01 (2012-01-10) vii
iManager M2000
Operation Guide for Mediation (Web) 1Reading Before Operation
1 Reading
Before
Operation
1.1 Precautions
 This document is applicable to installing, uninstalling and upgrading mediations through
web by using the OSS self-maintenance unit (OSMU).
 In this document, all the commands starting with the prompt $ are executed by user
ossuser on the SSH client. Users do not need to enter the prompt $.
 In this document, all operations are executed by the root user in default. That is, all
commands started with '#' are executed by the root user;'#' is not need to input.
 This guide, the /opt/oss/server is the directory of M2000 server installed. If the common
version is installed under other directories, please change /opt/oss/server in the
installation guide to the corresponding directory.
 Before operation, please read 5FAQ to learn some Basic technique operations.
 The installation owner should make preparations in the installation preparation phase by
referring to Appendix Preparation Record Table, and should fill in the Preparation
Record Table. Record related activities according to Appendix B Operation Record
Table during the installation and generate the installation report accordingly.

Issue 01 (2012-01-10) 1
iManager M2000 Installation of Mediation SoftwareInstallation of
Operation Guide for Mediation (Web) Mediation Software
2 Installatio
n of Mediation
Software
This chapter describes how to install mediations by using

iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002 as an example. You
need to replace iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002
with the actual version.
You can install mediations in batches.
2.1 Preparing for the Installation

2.1.1 Checking Before Operation
Check whether alarms The Disk Usage Is Too High (ALM-34,ALM-35,ALM-36,ALM-37)and
The Database Usage Is Too High(ALM-42,ALM-43,ALM-44,ALM-45) exist on the M2000
before you install the mediation. Clear the alarms if they exist and then install the mediation
2.1.2 Version Requirements

Check whether common layer versions, mediation versions, and the NE version are matched
by referring to the version mapping of the related NE. If the versions do not match, do not
install the mediation of this version.
A software package whose file name extension ends with .tar.gz is for a mediation patch. In this case,
see chapter 3"Uninstallation of Mediation Software Patch" to install the mediation patch.
2.1.3 Checking that the OSMU Services Are Available

Step 1 In the Address box of Internet Explorer, enter http://IP address of the M2000 server:8090 or
https://External IP address of the M2000 server:31123.

Issue 01 (2012-01-10) 1
The web browser for the OSMU must be IE8.0, IE9.0, Firefox10 or above.
Step 2 Check that the window for logging in to the OSMU is displayed, as shown in Figure 1.1.
Enter user name ossuser, password, and verification code.
Figure 1.1 Window for logging in to the OSMU
If Huawei root certificate is not installed in Internet Explorer, the system may display a security certificate
error shown in Figure 1.2. When this occurs, click Continue to this website (not recommended) or Add
Exception. The window shown in Figure 1.1 and Figure 1.1 is displayed.
Issue 01 (2012-01-10) 2
Figure 1.2 IE Security certificate error
Figure 1.3 FireFox Security certificate error

Issue 01 (2012-01-10) 3
Step 3 In the displayed window, click General, as shown in Figure 1.1.
Figure 1.1 Clicking General
Step 4 In the left pane, click Mediation Package Management. The Mediation Package
Management window is displayed, as shown in Figure 1.1.
Figure 1.1 Mediation Package Management window
---- End
2.2 Performing the Installation
You are not advised to navigate to another window before confirming that the mediations have been
successfully installed.
Issue 01 (2012-01-10) 4
2.2.1 Installing Mediations

Step 5 In the Mediation Package Management window, click the Mediation Installation tab. The
Mediation Installation tab page is displayed, as shown in Figure 1.1.
Figure 1.1 Mediation Installation tab page
Step 6 Click Upload to specify mediation packages to be uploaded.
You can upload the required mediation packages one by one to install the mediations in batches later. Ensure
that the language of the selected mediation package is the same as that of the M2000 server software. If the
language is different from that of the M2000 server software, the following message will be displayed during
the upload: The selected mediation package is inconsistent with the M2000 language environment.
Please select the correct mediation package and try again.
Step 7 When the system displays a confirmation dialog box after the mediation packages are
uploaded, click OK.
After the mediation packages are successfully uploaded, their information will be displayed in the Mediation
Packages to Be Installed area. If the information is not displayed, you can click Refresh to refresh the
mediation package list.
Step 8 In the Mediation Packages to Be Installed area, select the mediation packages to be
installed. Then, click Install, as shown in Figure 1.1.
The mediation software can be installed in batches. You can select multiple pieces of mediation software for
batch installation.
If many pieces of mediation software are available for installation in Mediation Packages to Be Installed,
click Show Only Med Not Installed to sort the mediation software that has not been installed.

Issue 01 (2012-01-10) 5
Figure 1.1 Clicking Install
Step 9 When the system displays a confirmation dialog box, click Yes. The system starts to install the
mediations.
You can view the installation progress in the Mediation Installation Log area. If error or fail is displayed,
contact Huawei technical support.
Step 10 Any mediation software package with digital certificate (the named ended with _pkg.tar) will
be checked. After the check succeeds, click OK to start the installation.
Step 11 When the system displays a message indicating that the mediations are successfully installed,
click OK.
Step 12 (Optional) Click Download in the Mediation Installation Log area to download the log. If
error or fail is contained in the log, contact Huawei technical support.
----End
2.2.2 Verifying the Installation

Step 13 In the Mediation Package Management window, click the Install Mediation tab. In the
Install Mediation tab page, click Refresh, as shown in Figure 1.1.
Issue 01 (2012-01-10) 6
Figure 1.1 Clicking Refresh
Check whether the versions of the installed mediations are listed in the table. If the versions
are not listed in the table, contact Huawei technical support.
Step 14 Start the M2000 services.
 If you have stopped the M2000 services before installing the mediations, you need to
start the M2000 services. For details, see section 5.2.1"How Do I Start the M2000
Services?"
 If the M2000 services are running, skip this step. For details about how to check whether
the M2000 services are running, see section 5.2.3"How Do I Check the Status of the
M2000 Services?"
----End

Issue 01 (2012-01-10) 7
iManager M2000 Uninstallation of Mediation SoftwareUninstallation of
3 Uninstalla
tion of
Mediation
Software
3.1 Preparing for the Uninstallation

3.1.1 Checking Before Operation
Ensure that you have deleted from the M2000 client the NE instances matching the NE
mediation to be uninstalled.
3.2 Performing the Uninstallation
When uninstalling a mediation, the OSMU will automatically stop and start the M2000 services. It takes
about 15 to 20 minutes to stop and start the M2000 services, depending on the actual environment.
It takes about 3 to 10 minutes to uninstall a mediation (excluding the time on starting and stopping the M2000
services).
You are not advised to navigate to another window before confirming that the mediations have been
successfully uninstalled.

Issue 01 (2012-01-10) 1
3.2.1 Installing Mediations

Step 15 Check that the window for logging in to the OSMU is displayed, enter user name ossuser,
password, and verification code In the displayed window, click General, as shown in Step
3Figure 1.11.
Step 16 In the Mediation Package Management window, click the Install Mediation tab. In the
Install Mediation tab page, click Refresh, as shown in Step 13Figure 1.1.
Step 17 In the Install Mediation area, click the mediation software to be uninstalled and click
Uninstall, as shown in Error: Reference source not found.
The mediation software can be uninstalled in batches. You can select multiple pieces of mediation software
for batch uninstall.
Issue 01 (2012-01-10) 2
Figure 1.1 Clicking Uninstall
Step 18 In the displayed dialog box, the mediation software to be uninstalled is displayed. If the
displayed information is correct, click OK.
Step 19 In the displayed dialog box, click Yes to start uninstall.
Step 20 After the mediation software is uninstalled, the system displays a dialog box, indicating that
the installation is successful. Click OK.
Step 21 (Optional) After the uninstall is complete, click Download to download the log file to check
whether the mediation software has been uninstalled successfully. If error or fail exists in the
uninstallation log, contact Huawei technical support.
----End
3.2.2 Verifying the Uninstallation

In the Mediation Package Management window, click the Install Mediation tab. In the
Install Mediation tab page, click Refresh, as shown in Figure 1.1.

Issue 01 (2012-01-10) 3
Check whether the versions of the installed mediations are listed in the table. If the versions
are not listed in the table, contact Huawei technical support.
----End
Issue 01 (2012-01-10) 4
4 Installatio
n of Mediation
Patch
This chapter describes how to install a mediation patch by using

iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC102120 as an example.
You need to replace
iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC102 with the actual
version.
4.1 Preparing for the Installation

4.1.1 Version Requirements
Check whether common layer versions, mediation versions, and the NE version are matched
by referring to the version mapping of the related NE. If the versions do not match, do not
install the mediation patch of this version.
The patch is installed based on the
iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002. Ensure that
iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002 is installed on the
M2000 server before the upgrade.
A software package whose file name extension ends with .tar is for a basic mediation version. In this
case, refer to chapter 2"Installation of Mediation Software" to install the mediation.
4.1.2 Checking the Status of the M2000 Services

Before installing a mediation patch, ensure that all the M2000 services are running or stop.
For details, see section 5.2.3"How Do I Check the Status of the M2000 Services?",5.2.2
"How Do I Stop the M2000 Services?”, 5.2.1“How Do I Start the M2000 Services?”.

Issue 01 (2012-01-10) 5
iManager M2000 Installation of Mediation PatchInstallation of Mediation
Operation Guide for Mediation (Web) Patch
4.2 Performing the Installation
You are not advised to navigate to another window before confirming that the mediation patch has been
successfully installed.
4.2.1 Installing a Mediation Patch

Step 22 Check that the window for logging in to the OSMU is displayed, enter user name ossuser,
password, and verification code In the displayed window, click General, as shown in Figure
1.1.
Step 23 In the Mediation Package Management window, click the Mediation Patch Installation
tab. The Mediation Patch Installation tab page is displayed, as shown in Figure 1.1.
Issue 01 (2012-01-10) 6
Figure 1.1 Mediation Patch Installation tab page
Step 24 Click Upload to specify the mediation patch package to be uploaded.

Step 25 When the system displays a confirmation dialog box after the mediation patch package is
uploaded, click OK.
After the mediation patch package is successfully uploaded, its information will be displayed in the
Mediation Patches to Be Installed area. If the information is not displayed, you can click Refresh to refresh
the mediation patch package list. You need to ensure that the language version of the uploaded installation
package is consistent with that of the M2000 server application. If the language versions are inconsistent, no
information about the installation package is displayed in Mediation Patches to Be Installed.
Step 26 In the Mediation Patches to Be Installed area, select the mediation patch package to be
installed. Then, click Install, as shown in Figure 1.1.
Figure 1.1 Clicking Install

Issue 01 (2012-01-10) 7
Step 27 When the system displays a confirmation dialog box, click Yes. The system starts to install the
mediation patch.
You can view the installation progress in the Mediation Installation Log area. If error or fail is displayed,
contact Huawei technical support.
Step 28 When the system displays a message indicating that the mediation patch is successfully
installed, click OK.
Step 29 (Optional) Click Download in the Mediation Installation Log area to download the log. If
error or fail is contained in the log, contact Huawei technical support.
----End
4.2.2 Verifying the Installation

Step 30 In the Mediation Package Management window, click the Installed Mediation tab. In the
Installed Mediation tab page, click Refresh, as shown in Figure 1.1.
Check whether the information about the installed mediation patch is listed in the table. If the
information is not listed in the table, contact Huawei technical support.
Step 31 Start the M2000 services.
 If you have stopped the M2000 services before installing the mediation patch, you need
to start the M2000 services. For details, see section 5.2.1"How Do I Start the M2000
Services?"
 If the M2000 services are running, skip this step. For details about how to check whether
the M2000 services are running, see section 5.2.3"How Do I Check the Status of the
M2000 Services?".
----End
Issue 01 (2012-01-10) 8
iManager M2000
Operation Guide for Mediation (Web) FAQFAQ
5 FAQ
Table 5-1 List of Frequently Asked Questions

Category Chapter Question
5.1FAQs Related to 5.1.1 How Do I Check the Mapping Between Common

Operations Before the Layer Versions and the NE Version?
Installation and Upgrade
5.1.2 Can the Chinese Mediation be Installed on a
Server That Adopts an English Common Version?
5.1.3 If a Mediation Version Is Installed, Can It be
Reinstalled?
Error: How Do I Uninstall the Mediation Patches?
Referenc
e source
not found
5.2FAQs Related to Basic 5.2.1 How Do I Start the M2000 Services?
Operations
5.2.2 How Do I Stop the M2000 Services?
5.2.3 How Do I Check the Status of the M2000
Services?
5.3Questions during 5.3.1 How to Deal With the Prompt, Indicating that
Installation and Upgrade You Need to Stop the OSS Service First During
the Installation?
5.3.2 How to Deal With the Prompt, Indicating that
You Have Installed this Version During the
Installation?
Another One Is Installing Match Version During
the Installation?
You Need To Expand The Result Table In pmdb
database?

Issue 01 (2012-01-10) 1
iManager M2000
Category Chapter Question
5.3.5 Why Do I Fail to Set Performance Measurement

or Query Measurement Results When the
Database Is Being Expanded for Special
Counters?
5.3.6 Installing the Mediation Fails. How to Restore
the M2000 to the Normal Mode When It Is in the
Restricted Mode?
5.3.7 How Do I Handle a Mediation Installation
Package That Does Not Have a Signature?
5.3.8 How Do I Handle the Signature Verification
Failure of a Mediation Installation Package?
5.3.9 How Do I Handle Abnormal Interruption When
the Mediation Package Is Being Installed?
5.4 Operations after 5.4.1 How to Download the Mediation Files About
Installation and Upgrade NEs Where New Mediation Version Is Installed?
5.4.2 How to Switch Versions Manually After the

Mediation as BSC, CBSC/RAC, and CBTS/RAU
is Installed?
5.4.3 How to Synchronize Data After the mediation of
BSC, CBSC/RAC, and CBTS/RAU is upgraded?
5.4.4 How Do I Handle the Situation Where the M2000
Fails to Deliver Measurement Tasks and Users
Fail to Query Measurement Results After the
Mediation Package Is Installed?
5.1 FAQs Related to Operations Before the Installation

and Upgrade
5.1.1 How Do I Check the Mapping Between Common Layer
Versions and the NE Version?
Question
How do I check the mapping between common layer versions and the NE version?
Answer
Step 1 Confirm the mapping between the common layer versions, mediation versions, and the NE
version by referring to the version mapping of the related RN.
In the Address box, enter http://IP address of the M2000 server:8090 or https://External IP
address of the M2000 server:31123.
Issue 01 (2012-01-10) 2
iManager M2000
Step 2 Then, log in to the OSMU as user ossuser. In the displayed window, click General, as shown
in Figure 1.1.
Step 3 In the left pane, click Basic Information. In the Basic Information window, click Refresh, as
shown in Error: Reference source not found.
Step 4 Check the common layer version in the OSS area. Figure 1.1 shows an example.

Issue 01 (2012-01-10) 3
iManager M2000
Figure 1.1 Version information
Step 5 If the common layer version does not match the NE version, do not install the mediation or
mediation patch.
----End
5.1.2 Can the Chinese Mediation be Installed on a Server That

Adopts an English Common Version?
Question
Can the Chinese mediation be installed on a server that adopts an English common version?
Answer
The Chinese mediation version is in correspondence with the Chinese common version, and
the English mediation version is in correspondence to the English common version. Mixed
installation cannot be made.
5.1.3 If a Mediation Version Is Installed, Can It be Reinstalled?

Question
If a mediation version is installed, can it be reinstalled?
Issue 01 (2012-01-10) 4
iManager M2000
Answer
No. To reinstall the mediation version, uninstall the previously installed version first.
5.1.4 How Do I Uninstall the Mediation Patches?

Question
How do I uninstall the mediation patches? Does the uninstallation of the mediation of a
version impact other mediation versions?
Answer
There is not a specific program for uninstalling a patch; that is, a patch is uninstalled with the
uninstallation of the basic version. Uninstalling the mediation of a version has no impact on
other mediation versions and historical alarm statistical data.

Issue 01 (2012-01-10) 5
iManager M2000
5.2 FAQs Related to Basic Operations

5.2.1 How Do I Start the M2000 Services?
Question
How do I start the M2000 services after the mediation installation?
Answer
Step 1 In the Address box, enter http://IP address of the M2000 server:8090 or https://External IP
address of the M2000 server:31123.
Step 2 Then, log in to the OSMU as user ossuser. In the displayed window, click General, as shown
in Figure 1.1.
Step 3 In the left pane, click Service Management. In the Service Management window, click
Start.
It takes an excessively long time to start the M2000 services. Wait with patience.
Step 4 In the case of an M2000 multi-server load-sharing (SLS) system, repeat Step 1 and Step 3 on
all the slave M2000 servers.
Step 5 Restart the M2000 client.
----End
5.2.2 How Do I Stop the M2000 Services?

Question
How do I stop the M2000 services during the mediation installation?
Issue 01 (2012-01-10) 6
iManager M2000
Answer
address of the M2000 server:31123. Then, log in to the OSMU as user ossuser. In the
displayed window, click General, as shown in Error: Reference source not found.
Step 2 In the left pane, click Service Management. In the Service Management window. If you
want to stop a service, select the service that needs to be stopped, and then click Stop. If you
want to stop all the services, click Stop All.
The prompt, indicating that permission denied, please login as root ,is displayed if you haven’t logon
into the OSMU as user root.
5.2.3 How Do I Check the Status of the M2000 Services?

Question
How do I check the status of the M2000 services?
Answer
address of the M2000 server:31123. Then, log in to the OSMU as user ossuser. In the
displayed window, click General, as shown in Error: Reference source not found.

Issue 01 (2012-01-10) 7
iManager M2000
Step 2 In the left pane, click Service Management. In the Service Management window, click
Query, as shown in Error: Reference source not found.
Figure 1.1 Clicking Query
Step 3 The status of the M2000 services is displayed, as shown in Figure 1.1.
Issue 01 (2012-01-10) 8
iManager M2000
Figure 1.1 Status of the M2000 services
5.3 Questions during Installation and Upgrade

5.3.1 How to Deal With the Prompt, Indicating that You Need
to Stop the OSS Service First During the Installation?
Question
If the prompt, indicating that you need to stop the OSS service first, is displayed during the
installation, how to deal with it?
2013-05-07 13:44:45... The sysd service is running, please perform stop_svc
command to stop it first!
Answer
For the M2000 of the versions earlier than V200R008C03, you must stop the M2000 services
before installing the mediation. For details about how to stop the M2000 services, see FAQ
5.2.2How Do I Stop the M2000 Services?
The M2000 of V200R008C03 or later versions supports the dynamic mediation installation.
During the installation of mediations, the M2000 services do not need to be interrupted.

Issue 01 (2012-01-10) 9
iManager M2000
5.3.2 How to Deal With the Prompt, Indicating that You Have
Installed this Version During the Installation?
Question
Why is the prompt such as "...has been installed! Please uninstall it at first." displayed during
the mediation installation.
Answer
If a mediation that you want to install has been installed or its version number is the same as
the value of NeVersion in the file <mediation version number>/etc/NeVersion.def, do not
install it again. If you must install, you need to uninstall the installed version first.
5.3.3 How to Deal With the Prompt, Indicating that Another

One Is Installing Match Version During the Installation?
Question
How to deal with the prompt
"... Another one is installing match version, please wait and try again later!" during the
installation?
Answer
During the mediation installation, upgrade, or uninstallation, nobody else is allowed to install,
upgrade, or uninstall other mediation. You can perform these operations until the user exits.
5.3.4 How to Deal With the Prompt, Indicating that You Need
To Expand The Result Table In pmdb database?
Question
How to deal with the prompt
we need to expand the result table in pmdb database for some special counters, it will take
10mins~30mins.
We strongly suggest that don't do any operation that related to performance measurement
before the expanding operation finished.
Answer
The M2000 server automatically expands the database for the counters. No manual operation
is required. When the M2000 server is expanding the database, you are not allowed to set
performance measurement and query performance results for the related NE. For details, see
section 4.3.4 "Why Do I Fail to Set Performance Measurement or Query Measurement
Results When the Database Is Being Expanded for Special Counters?" Generally, expanding
the database takes 10 to 30 minutes, depending on the result table size.
Issue 01 (2012-01-10) 10
iManager M2000
5.3.5 Why Do I Fail to Set Performance Measurement or Query

Measurement Results When the Database Is Being Expanded
for Special Counters?
Question
Why do I fail to set performance measurement or query measurement results when the
database is being expanded for special counters on the server?
Answer
Result tables in the database are used when you set performance measurement or query
measurement results during database expansion. However, the width of the columns
containing special counters in result tables changes. Therefore, operations such as setting
performance measurement and querying measurement results will fail during database
expansion. In addition, you cannot set performance measurement or query measurement
results for NEs of the same type corresponding to the mediation package because NEs of the
same type share result tables.
5.3.6 Installing the Mediation Fails. How to Restore the M2000

to the Normal Mode When It Is in the Restricted Mode?
Question
During the dynamic installation of the mediation, the client is in the restrictive mode. If any
exception occurs during the mediation installation or the mediation installation is manually
stopped, the M2000 remains in the restrictive mode. In this case, how to restore the M2000 to
the normal mode?
Answer
Perform the following steps to restore the M2000 to the normal mode:
Step 1 Log in to the M2000 server as user ossuser through SSH.
Step 2 Set environment variables.
$ . /opt/oss/server/svc_profile.sh
The command starts with ".", and a space exists between "." and "/".
Step 3 Run the following command to restore the M2000 to the normal mode:
$ svc_limitsystem off
Step 4 Restart the client.

Issue 01 (2012-01-10) 11
iManager M2000
5.3.7 How Do I Handle a Mediation Installation Package That

Does Not Have a Signature?
Question
Before mediation installation or upgrade, the M2000 checks whether the mediation
installation package has a signature. If the package does not have a signature, the M2000
displays a message, requesting the user to determine whether to continue.
security warning: Maybe the
iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002.tar package does
not support signature, or signature file missed. Are you sure to continue? [y/n]
Answer
All the mediation installation packages for M2000 versions earlier than V200R011 do not
have a signature. Check whether the mediation installation package is for an M2000 version
earlier than V200R011. If the package is for an M2000 version earlier than V200R011, ignore
the message, and proceed with the installation. If the mediation is for M2000 V200R011, the
mediation installation package must have a signature. Check whether the package is obtained
from a legal source.
5.3.8 How Do I Handle the Signature Verification Failure of a

Mediation Installation Package?
Question
If a mediation installation package has a signature, the system checks whether the package has
been modified before mediation installation or upgrade. If the package has been modified, the
information similar to the following is displayed.
security warning: Verify Mediation Software Failed, the
iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002.tar file Maybe
modified by other user. Are you sure to continue? [y/n]
Answer
If the information similar to the preceding is displayed, the mediation installation package has
been modified. Check whether the package is safe and legal.
5.3.9 How Do I Handle Abnormal Interruption When the

Mediation Package Is Being Installed?
Question
Abnormal interruption occurs when the mediation package is being installed because the
network connection between the SSH and the M2000 server is ended or the installation
process is terminated. How do I solve this problem?
Issue 01 (2012-01-10) 12
iManager M2000
Answer
To solve this problem, do as follows:
Step 1 Run the following command to remove the mediation package:
$mv
/opt/oss/server/med/BSC6900GSMN
E/iManagerM2000_BSC6900GSM_MATCH_ENG_V200R011C00SPC002 /tmp
Step 2 Reinstall the mediation package by referring to chapter 2"Installation of Mediation Software"
----End
5.4 Operations after Installation and Upgrade

5.4.1 How to Download the Mediation Files About NEs Where
New Mediation Version Is Installed?
Question
After the mediation version is installed, how to download the help information about the
corresponding NE version to the client?
Answer
If the NE version stored on the M2000 client is inconsistent with that stored on the M2000
server, you can manually download the NE mediation files to the M2000 client. This ensures
the NE version consistency on the M2000 client and server. The mediation files consist of
files such as online help files and the macro files of NEs. The macro file is a set containing all
commands defined by NEs. Through the macro file, you can know which commands are
supported in the NE version and what the parameters are.
Step 1 Restart the client software.
Step 2 Choose menu Help/Download NE Files.
Step 3 If a new NE version file exists, the Download NE Files dialog box is displayed and querying
whether download the new NE version help.
If no new version file exists, the progress query dialog box is closed directly.
Step 4 Select download the NE Type in the Download NE Files dialog box.
Step 5 Click Yes, The download progress is shown in the Download Progress dialog box.
Step 6 When the progress bar reaches 100%, click OK to finish the download.
----End

Issue 01 (2012-01-10) 13
iManager M2000
5.4.2 How to Switch Versions Manually After the Mediation as

BSC, CBSC/RAC, and CBTS/RAU is Installed?
Question
The mediation versions of BSC, CBSC/RAC, and CBTS/RAU are special. You need to select
versions manually for the NEs on the client. The matching NE version cannot be updated
automatically. Therefore, after the mediation of such NEs is installed, you need to reselect the
version number and then synchronize the configuration data.
Answer
To install the mediation of CDMA BTS3606 V400R007C00SPC913 of the CBTS, do as
follows:
Step 1 Log in to the M2000 server through the GUI.
Step 2 Choose Topology > Main Topology.
Step 3 Right-click CBSC and choose Property.
Figure 1.1 The property menu of NE
Step 4 Click the drop-down list of CBTS3606 Version. The latest version CDMA BTS3606
V400R007C00SPC913 is displayed. Then, you can replace the CBTS version with the actual
new version.
Issue 01 (2012-01-10) 14
iManager M2000
Figure 1.1 The property of NE
Step 5 On the Main Topology interface, right-click the CBSC and choose Synchronize CM data
from the shortcut menu.
Before synchronizing the CBSC/RAC on the M2000 client, you must check whether any
BTSs of the LMT are disconnected. The BTS disconnection might cause synchronization
failure.

Issue 01 (2012-01-10) 15
iManager M2000
 If the disconnected BTSs need not to be managed by the M2000, delete them through the
RMV BTS command and add those BTSs after the synchronization is complete.
 If the disconnected BTSs need to be managed by the M2000, you must connect those
BTSs to the server.
Figure 1.1 Synchronize CM data from NE
There is a progress bar at the top-right corner, when the progress bar reaches 100%, CM data
Synchronize finished.
----END
5.4.3 How to Synchronize Data After the mediation of BSC,

CBSC/RAC, and CBTS/RAU is upgraded?
Question
The BSC, CBSC/RAC, and CBTS/RAU cannot synchronize the configuration data
automatically after the mediation patches are installed. Therefore, you need to synchronize the
configuration data manually to ensure that the M2000 can synchronize the configuration
information modified in patches.
Answer
The following part takes the CBTS mediation installation as an example to describe the
process of manual synchronization.
Step 1 Log in to the M2000 server on the GUI.
Step 2 Choose Topology > Main Topology.
Step 3 Right-click the CBSC and choose Synchronize CM data from the shortcut menu.
Issue 01 (2012-01-10) 16
iManager M2000
Before synchronizing the CBSC/RAC on the M2000 client, you must check whether any
BTSs of the LMT are disconnected. The BTS disconnection might cause synchronization
failure.
 If the disconnected BTSs need not to be managed by the M2000, delete them through the
RMV BTS command and add those BTSs after the synchronization is complete.
 If the disconnected BTSs need to be managed by the M2000, you must connect those
BTSs to the server.
Figure 1.1 Synchronize CM data from NE
There is a progress bar at the top-right corner, when the progress bar reaches 100%, CM data
Synchronize finished.
----END
5.4.4 How Do I Handle the Situation Where the M2000 Fails to

Deliver Measurement Tasks and Users Fail to Query
Measurement Results After the Mediation Package Is
Installed?
Question
Two hours after the mediation package is installed, the M2000 fails to deliver measurement
tasks and users fail to query measurement results. How do I solve this problem?
Answer
This problem may be resulted from an error occurred during database expansion. If this
problem occurs, check the database expansion status and contact Huawei technical support
personnel for assistance. You can check the database expansion status using either of the
following methods:

Issue 01 (2012-01-10) 17
iManager M2000
 Check the upgrade_pmresulttable.log file in the /opt/oss/server/var/logs/mediation

directory. If the database expansion is complete, the file contains the following logs:
NE type 1076 performed end!
Modify database result table success; please run full backup task in client to
make sure increment backup work well.
Wed Dec 22 16:56:58 CST 2013... end to upgrade pm result table ...
 Perform the following steps to check whether the database expansion process is
terminated.
Step 1 Log in to the M2000 server as user ossuser.
Step 2 Run the following command to set environment variables:
$ . /opt/oss/server/svc_profile.sh
The preceding command starts with a dot (.) and a space is required between the dot (.) and a slash (/).
Step 3 Run the following command to query process number:

$ ps -ef | grep upgrade_pmresulttable.sh | grep -v grep
If the database expansion process is running, the following information is displayed.
ossuser 8358 1 0 16:48:46 pts/10 0:00 /bin/bash
/opt/oss/server/bin/upgrade_pmresulttable.sh 1076
 The special counter function is used to expand the fields containing special counters in result tables after
the mediation package is installed. If the reported counter values of some NEs exceed the specified
range from – 999,999,999.999 to 999,999,999.999 in the M2000 database, this function is used to
ensure that the performance results are stored correctly. If this function is unavailable, the reported
counter values out of the specified range are displayed as – 999,999,999.999 or 999,999,999.999 on the
M2000.
 Enabling the special counter function takes 10 to 30 minutes, depending on the existing data amount.
Therefore, to reduce time, you are advised to enable the special counter function after the mediation
package of a certain NE type is installed.
----End
Issue 01 (2012-01-10) 18
iManager M2000
Operation Guide for Mediation (Web) A Preparation Record Table
A Preparation Record Table
Table A-1
Preparation Item Description Remarks
Name of equipment to be
installed
Place of equipment to be
installed
Installation date and time It is suggested that installation should
permitted by the user be conducted in time segments with
small traffic.
User’s requirements for
installation
M2000 common version
Mediation version need to Please sign the NE version
install
Mediation version need to Please sign the NE version
uninstall
Prepare for the software
needed in installation
Check the status of the
system
Installation engineers Installation operation engineers,
including the Customer and Huawei
engineers
Related assistant engineers Cooperation is needed from the
maintenance engineers for other NEs;
drive tests should be conducted by the
network planning engineers.

Issue 01 (2012-01-10) A-1
iManager M2000
Operation Guide for Mediation (Web) A Preparation Record TableA Preparation Record Table
Installation owner Name and contact telephone number

of the owner
Issue 01 (2012-01-10) 2
iManager M2000
Operation Guide for Mediation (Web) B Operation Record Table
B Operation Record Table
Table B-1
Office Name Installation Time

Version No. before Version No. after
Installation Installation
Installation Engineer Customer:
Huawei engineer:
Is installation
succeeded?
Installation Operation Items Conclusion Processing of
Abnormality
M2000 Running Confirm the version.

status check
Stop all M2000 services.
Stop the fault location tool.
Installation operation Install the mediation.
procedures
Check the result and start M2000
services.
Restart the M2000 client software.
Version uninstall Stop services.
Execute the uninstall program.
Start M2000 services and fault
location tool.

Issue 01 (2012-01-10) B-1

Imanager M2000 V200R013 Operation Guide For Mediation (Web)

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Imanager M2000 V200R013 Operation Guide For Mediation (Web)

Uploaded by

Copyright:

Available Formats

iManager M2000

HUAWEI TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

Huawei Proprietary and Confidential

About This Document

Reviewed by Xiao Huilan Date 2013-11-07

Approved by Zhou Peng Date 2012-01-10

Huawei Proprietary and Confidential

About This Document.....................................................................................................................v

2 Installation of Mediation Software........................................................................................2-1

3 Uninstallation of Mediation Software...................................................................................3-1

4 Installation of Mediation Patch...............................................................................................4-5

5.2 FAQs Related to Basic Operations.................................................................................................................5-5

A Preparation Record Table..........................................................................................................1

B Operation Record Table.............................................................................................................1

Huawei Proprietary and Confidential

Huawei Proprietary and Confidential

This chapter describes how to install mediations by using

You can install mediations in batches.

2.1 Preparing for the Installation

2.1.2 Version Requirements

2.1.3 Checking that the OSMU Services Are Available

Huawei Proprietary and Confidential

Figure 1.1 Window for logging in to the OSMU

Figure 1.2 IE Security certificate error

Figure 1.3 FireFox Security certificate error

Huawei Proprietary and Confidential

Step 3 In the displayed window, click General, as shown in Figure 1.1.

Figure 1.1 Clicking General

Figure 1.1 Mediation Package Management window

2.2 Performing the Installation

2.2.1 Installing Mediations

Figure 1.1 Mediation Installation tab page

Step 6 Click Upload to specify mediation packages to be uploaded.

Huawei Proprietary and Confidential

Figure 1.1 Clicking Install

2.2.2 Verifying the Installation

Figure 1.1 Clicking Refresh

Huawei Proprietary and Confidential

3.1 Preparing for the Uninstallation

3.2 Performing the Uninstallation

Huawei Proprietary and Confidential

3.2.1 Installing Mediations

Figure 1.1 Clicking General

Figure 1.1 Clicking Refresh

Figure 1.1 Clicking Uninstall

3.2.2 Verifying the Uninstallation

Figure 1.1 Clicking Refresh

Huawei Proprietary and Confidential

This chapter describes how to install a mediation patch by using

4.1 Preparing for the Installation

4.1.2 Checking the Status of the M2000 Services

Huawei Proprietary and Confidential

4.2 Performing the Installation

4.2.1 Installing a Mediation Patch

Figure 1.1 Clicking General

Figure 1.1 Mediation Patch Installation tab page

Step 24 Click Upload to specify the mediation patch package to be uploaded.

Figure 1.1 Clicking Install

Huawei Proprietary and Confidential

4.2.2 Verifying the Installation

Figure 1.1 Clicking Refresh