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 Archived recordings
 Doc ID 740966.1

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 Future Advisor Webcasts
Teleconference Access:
 04-Jun-14: AutoInvoice Overview & Data Flow (Doc
VOICE STREAMING
ID: 1671931.1)
ENABLED
 11-Jun-14: Everything You Need To Know About
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Analyzer (Doc ID: 1671948.1)
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& archived recordings, see Document ID 1455369.1.
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Oracle Advisor Webcast
Lockbox Basics: Setup, Data Model &
Troubleshooting

Vijaya Meduri, Senior Software Engineer

 Lockbox Basics Webcast Resource Links

 To access the Lockbox Basics: Setup, Data Model &

Troubleshooting webcast recording:
 https://oracleaw.webex.com/oracleaw/lsr.php?RCID=cbb3a57fab7832ef2f6b55c39e7b2565

 Questions? To ask questions on the Lockbox Basics: Setup, Data

Model & Troubleshooting webcast:
 https://community.oracle.com/thread/3561816

 Note: The link to download the presentation PDF is included in the

Continue the Discussion link above.

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 Objectives

 Be able to complete pre-

requisite Lockbox setup
 Understand the process flow
 Become familiar with the flow
of data through associated
tables

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 Agenda

 Introduction to Lockbox
 Process Flow
 Prerequisite Setups
 Data Flow
 Basic Troubleshooting

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 Introduction To Lockbox

 Service offered by banks

 Outsource Receivables payment processing
 Automate receipt creation and application
 Lockbox & AutoLockbox used interchangeably

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 Lockbox Process Flow
Collect Payment, Import Data File
Payment Sent Update Account & Into Lockbox
To Bank Create Data File Tables

Run
Lockbox &
Validate
Post QuickCash Correct Lockbox Data
Validation Errors

Transfer Data To Interim Tables

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 Lockbox Process Steps

1. Import: Reads & formats data from bank file

2. Validation: Checks data in the interface table for compatibility

3. Post QuickCash: Applies receipts & updates customer balances

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 Prerequisite Setups

 Define Bank and Bank Branches

 Define Receipt Class & Source
 Define Lockbox
 Define Transmission Format

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 Define Bank & Bank Branches
Responsibility: Cash Management Manager
Navigation: Setup > Bank > Banks

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 Define Remittance Bank Account: Step 1
Responsibility: Cash Management Manager
Navigation: Setup > Banks > Bank Accounts

Steps to Setup
Account:
1. Owner & Use
2. Information
3. Controls
4. Access
5. Contact

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 Define Remittance Bank Account: Step 2

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 Define Remittance Bank Account: Step 3

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 Define Remittance Bank Account: Steps 4 & 5

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 Define Receipt Class
Responsibility: Receivables Manager
Navigation: Setup > Receipts > Receipt Classes

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 Assign Bank Account To Receipt Method

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 Define Receipt Source
Responsibility: Receivables Manager
Navigation: Setup > Receipts > Receipt Sources

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 Define Lockbox – Bank Tab
Responsibility: Receivables Manager
Navigation: Setup > Receipts > Lockboxes > Lockboxes > Bank Tab

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 Define Lockbox – Receipts Tab

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 Define Lockbox – GL Date Source

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 Define Lockbox – Match Receipts By

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 Define Lockbox – Match On Corresponding Date

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 Define Lockbox – Transactions Tab

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 Transmission Format – Valid Record Types
 Batch Header  Payment

 Batch Trailer  Service Header

 Lockbox Header  Transmission Header

 Lockbox Trailer  Transmission Trailer

 Overflow Payment

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 Define Transmission Format
Responsibility: Receivables Manager
Navigation: Setup > Receipts > Lockboxes > Transmission Formats

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 Transmission Fields

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 Define AutoCash Rule Sets
Responsibility: Receivables Manager
Navigation: Setup > Receipts > AutoCash Rule Sets

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 Customer Identification

 Customer Number
 MICR (Magnetic Ink Character Recognition) Number
 Transit routing number
 Customer account number
 AutoAssociate

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 Sample Control File
LOAD DATA
APPEND
-- Type 4 - Overflow Receipt
INTO TABLE AR_PAYMENTS_INTERFACE
WHEN RECORD_TYPE = '4'
(STATUS CONSTANT 'AR_PLB_NEW_RECORD',
RECORD_TYPE POSITION(01:01) CHAR,
ITEM_NUMBER POSITION(02:04) CHAR,
OVERFLOW_SEQUENCE POSITION(05:06) CHAR,
OVERFLOW_INDICATOR POSITION(07:07) CHAR,
INVOICE1 POSITION(08:15) CHAR,
AMOUNT_APPLIED1 POSITION(16:24) CHAR)

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 Sample Data File

6 11000 trainrecUSD1 1002 12-MAY-14

4 1019541848 1000

6 > Record Type Payment

4 > Record Type Overflow Payment

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 Invoice

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 Running Lockbox
Responsibility: Receivables Manager
Navigation: Interfaces > Lockbox

$AR_TOP/bin directory

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 Maintain Transmission Data
Responsibility: Receivables Manager
Navigation: Receipt > Lockbox > Maintain Transmission Data

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 Select Receipt Button

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 Select Applications Button

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 Submit Validation

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 Maintain Batches

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 Select Receipts Button

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 Submit PostQuickCash

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 Receipt Created

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 Application Details

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 Invoice

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 Dataflow
Datafile
Submit Import
AR_PAYMENTS_INTERFACE_ALL
Submit Validation
AR_INTERIM_CASH_RECEIPTS_ALL
AR_INTERIM_CASH_RCPT_LINES_ALL
Submit QuickCash
AR_CASH_RECEIPTS_ALL
AR_CASH_RECEIPT_HISTORY_ALL
AR_RECEIVABLE_APPLICATIONS_ALL
AR_DISTRIBUTIONS_ALL
AR_PAYMENT_SCHEDULES_ALL

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 Basic Troubleshooting: Case 1
Unable To Import Data – Records Stuck In The .Bad File

Caused by:
 Bad data types
 Referential integrity constraints

Action:
 Ensure data type in control file and
AR_PAYMENTS_INTERFACE_ALL match

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 Basic Troubleshooting: Case 2
Unable To Import, Log Shows AR-ARLPLB: ORA-01403: No Data Found

Action:
 Provide complete path of data file when submitting import through
Process Lockbox Window
 Sample path: /home/tmp/test.dat

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 Basic Troubleshooting: Case 3
Process Lockbox Completing In Error

Actions:
 Identify the process step in which it is failing:
• Import
• Validation
• PostQuickCash
 Set the AR: Debug Level for Lockbox and PostBatch profile to 3
 Re-run Process Lockbox
 Review the detailed log

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 Basic Troubleshooting: Case 4
Receipt Created With Incorrect Amount
Actions:
 Verify
 Value passed in data file  Modify setup accordingly
 Transmission format
 Format Amount option
Format Amount Data File Amount Amount After
 Example: Validation

Yes 1000 10.00

No 1000 1000

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 Basic Troubleshooting: Case 5
Receipt Not Being Applied To More Than One Invoice

Verify:
 Matching numbers passed are valid
 Setup for Invalid Transaction Numbering
 If Reject Entire Invoice is selected and issue remains, check value
populated in Overflow_indicator field
 Value set for Overflow_indicator in transmission format
 0 – Application row after record considered
 9 – Application assumes this is the last record

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 Summary
What we covered today

 Introduction to Lockbox
 Required prerequisite setups
 How data flows through the process
 Review of associated tables
 Troubleshooting tips

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 Top Articles & Community Links
 AutoLockbox: Overview and Setup
(Doc ID: 1374423.1)

 Oracle Receivables Lockbox:

Frequently Asked Questions (FAQ)
(Doc ID: 1075485.1)

 Lockbox: Troubleshooting Known

Issues (Doc ID: 1366298.1)

 Release 12.1: Line Level Cash

Application through Lockbox (Doc ID:
746100.1)

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 Top Articles & Community Links
 Questions? For follow up questions on topics covered in this
webcast, connect via this Receivables Community thread:
https://community.oracle.com/thread/3561816

 Receivables Community:
 https://community.oracle.com/community/support/oracle_e-business_suite/receivables

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 Stay Connected
Oracle E-Business Suite Support Social Media Channels

 Twitter: @Oracle_EBS
 Facebook: OracleEBusinessSuiteSupport
 Blog: http://blogs.oracle.com/EBS
 My Oracle Support EBS Community:
https://community.oracle.com/community/support/oracle_e-business_suite

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 Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

 From Doc ID 740966.1

drill down to your
 area of interest

 For us, E-Business

Suite (EBS)

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 Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings For EBS

 Access the EBS page

directly via Doc ID
1455369.1

 Drill down to your area of

interest

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 Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings For EBS
Note:
 Click column headings to
sort
 Hover on Webcast Title for
more information
 Recordings available within
48 hours
 Continue the discussion on
a webcast or ask questions
via the Questions? link

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 Where Can I Get The Slides From This Session?
1. PDF link from Doc ID 740966.1 (within 48 hours)
2. Receivables Community >Content Tab > Documents (within 24 hours)

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 Accessing My Oracle Support Community
1. Via My Oracle Support -> 2. Directly – https://communities.oracle.com
Community Tab

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 Learn More
Available References and Resources to Get Proactive

 About Oracle Support Best Practices

www.oracle.com/goto/proactivesupport

 Get Proactive in My Oracle Support

https://support. oracle.com | Doc ID: 432.1

 Get Proactive Blog

https://blogs.oracle.com/getproactive/

 Ask the Get Proactive Team

get-proactive_ww@oracle.com

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 Questions & Answers

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 THANK YOU

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