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ICDL Exam

This document provides instructions for a final exam consisting of two sections - Section A with one compulsory question worth 20 marks, and Section B with four 10-mark questions to choose two from. Section A includes defining terms, identifying ICT services and types of software, differentiating concepts, and describing functions of computer components. Section B questions cover factors influencing computer performance, computer networks, ISPs, identifying hardware components, spreadsheet functions, file extensions, how the internet works, examples of malware, elements of a computer system, and an example of how a computer works. The exam is 2 hours long and students must write their answers in the provided booklet.

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Jean Paul Ize
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3K views2 pages

ICDL Exam

This document provides instructions for a final exam consisting of two sections - Section A with one compulsory question worth 20 marks, and Section B with four 10-mark questions to choose two from. Section A includes defining terms, identifying ICT services and types of software, differentiating concepts, and describing functions of computer components. Section B questions cover factors influencing computer performance, computer networks, ISPs, identifying hardware components, spreadsheet functions, file extensions, how the internet works, examples of malware, elements of a computer system, and an example of how a computer works. The exam is 2 hours long and students must write their answers in the provided booklet.

Uploaded by

Jean Paul Ize
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Instructions and Section A
  • Section B

UNIVERSITY OF TOURISM, TECHNOLOGY AND BUSINESS STUDIES

ICDL
Code: UCM3112
Final Exam (Morning and Evening Groups)
INSTRUCTIONS:

This question paper consists of two sections, Section A and Section B.


Section A has one compulsory question: 20marks.
Section B has four questions each with 10 marks; Attempt any two questions
from Section B.
Do not forget to write your registration number on Examination booklet
Indicate numbers attempted. Begin a new number on a fresh page
Write all your answers in the answer book provided.
Do not write any answers on this question paper.

Duration: 2 Hours

SECTION A

Question 1 (20 Marks)

i) Define the following terms (2 Marks):


Pay as you go
Ergonomics
SURF
EFT

ii) Identify 4 different types of ICT Services/uses? (3 marks)

iii) Differentiate Application software from Utility Software and Give Examples (3
marks)?

iv) Differentiate ‘’Internet’’ from ‘’Intranet’’? (3 marks)

v) State the functions of a mouse (3 marks)?

vi) Differentiate an input device versus an output device and give two examples of
input and output devices. (3 Marks)

vii) With a clear example differentiate ‘’Download” from ‘’Upload’’? (3 marks)

UTB ICT Exam 23 April, 2018


SECTION B (Choose any two questions)

Question 2 (10 marks)

i) What are the factors which can influence the performance of a computer?
(3 marks)
ii) What is a computer networks? Why do computer networks exist?? (3 marks)
iii) What are the factors to consider when subscribing to an ISP? (4 marks)

Question 3 (10 marks)

i) Name the items indicated by callouts in Figure below (from A to E): (5 marks)

ii) What do you understand by =SUM (G14:J14)? What is G14? What is J14? (3
marks)
iii) What is the name of the above file (image)? What is the extension of the files? (2
marks)

Question 4 (10 marks)

i) What is the Internet? And how does the Internet work? (3 Marks)
ii) What is an Internet Service Provider (ISP) and give some examples? (3 Marks)
iii) What is a malware? State three examples of malware? (4 Marks)

Question 5 (10 marks)


i) What are the elements of a computer system, explain? (3 Marks)
ii) Why do we need computer slots? (3 Marks)

iii) Illustrate with an example how a computer works? (4 Marks)

Good Luck

UTB ICT Exam 23 April, 2018

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