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Indian Railways Complaints Suggestions

Complaint Reference Number :
Complaint Reference Number : W/SR/PGT/000443656

PNR Details :
PNR No. :
Train Name. :
Class :
From Station :
To Station :
No of Passenger : 0
Complaint Reported By :
Name : Sooraj
Contact No. 9400881633
E-Mail Id. : soorajbalakrishnan@gmail.com
Twitter Handle

Address :

Cause of Complaint :
Incident Date Time :
Complaint Reported On :
Main Category Of Complaint :
Subcategory Of Complaint
Complaint against the staff :
30/10/2018 17:53:00
30/10/2018 17:53:27
Booking of Luggage / Parcels / Goods
Delay in delivery of Luggage / Parcel

Report Complaint :
Complaint Mode : OnStation
Platform No. :
Station Name : CAN
Status Complaint Registered

Complaint Details :
Complaint Description : With reference to the complaint number W/SR/MAS/000442806, I have received a response that the parcel has reached the
destination and the complaint has been closed. But still the same is not updated in the online parcel tracking portal. Data
corresponding to Last unloading train no, last unloading station and last unloading date is empty in the portal. Also I haven't
received any information regarding the delivery until I raised a complaint. This is for your information and necessary action
Closing Remarks:
Documents Uploaded :

Designation : Department : Zone : Division : Station :

Currently With
Senior DCM COMMERCIAL SR PGT

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