Printing ISSP LGU TIGBAUAN060817 PDF

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Information Systems Strategic Plan 2017 - 2019

INFORMATION SYSTEMS STRATEGIC PLAN
For the period 2017 to 2019
Municipal Government of Tigbauan
Prepared by: Status
Draft
ERMIN T. SIA
Zoning Officer II Final
MPDO
Tel. No. 332-11-39 Renewal
Approved by:
ATTY. SUZETTE T. ALQUISADA

Municipal Mayor
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1 EXECUTIVE SUMMARY..................................................................................................4
2 LGU PROFILE.....................................................................................................................5
2.1 Name of Local Chief Executive ................................................................................. 5
2.2 Name of IS Planner/Plantilla Position ...................................................................... 5
2.3 Organization Structure .............................................................................................. 5
2.4 Personnelinventory.....................................................................................................6
2.5 Profile Information .................................................................................................... 6
2.6 Current Annual Budget: ............................................................................................ 6
3 LGU MISSION STATEMENT............................................................................................7
3.1 Vision Statement ......................................................................................................... 7
3.2 Mission Statement ...................................................................................................... 7
3.3 Mandate....................................................................................................................... 7
3.4 ICT Vission-Mission Statement.................................................................................7
3.4.1 Vision Statement................................................................................................7
3.4.2 Mission Statement..............................................................................................8
3.4.3 Strategic Thrusts and Programs.......................................................................8
4 THE LGU AND ITS ENVIRONMENT (GRAPHICAL INTERFACE).............................9
5 RESOURCE ANALYSIS – CURRENT............................................................................10
5.1 Existing Applications ............................................................................................... 10
5.2 Existing Hardware ................................................................................................... 12
5.3 Existing Application (Conceptual Framework) .................................................... 13
5.4 Existing ICT Structure.............................................................................................14
5.5 Existing network lay-out........................................................................................ 15
5.6 Existing ICT Organizational Structure...................................................................15
6 STRATEGIC REQUIREMENTS FOR ICT......................................................................16

6.1 ICT Needs by Municipal Department .................................................................... 16
6.2 Relationship of ICT Needs to Strategic Thrusts.....................................................19
6.3 SWOT Analysis..........................................................................................................20
7 INFORMATION SYSTEMS (ICT) STRATEGY.............................................................21

7.1 Proposed Applications ............................................................................................. 21
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7.1.1 List and description..............................................................................................21
7.1.2 Diagram of Key Systems.....................................................................................24
7.2 Proposed Hardware ................................................................................................. 27
7.3 PC Software .............................................................................................................. 27
7.4 Proposed Infrastructure .......................................................................................... 28
7.5 Proposed Network Layout ....................................................................................... 29
7.6 ICT Strategy for Public Access ............................................................................... 30
7.7 Proposed ICT Structure .......................................................................................... 30
7.8 Timelines ................................................................................................................... 31
7.8.1 Proposed Application..........................................................................................32
7.8.2 proposed Hardware..............................................................................................35
7.8.3 Network upgrades................................................................................................36
7.8.4 ICT Training........................................................................................................36
8 ICT STRATEGIC ROADMAP..........................................................................................37
9 DEVELOPMENT AND INVESTMENT PROGRAM COSTS........................................38
10 PROGRAM BUSINESS CASE (COST/BENEFIT ANALYSIS).....................................40
11 IMPLEMENTATION OF THE ISSP................................................................................41
11.1 A balanced ISSP ....................................................................................................... 41
11.2 Important Infrastructure Issues ............................................................................. 41
11.3 ISSP Care and Nurturing ........................................................................................ 41
12 APPENDIX A – NCC DEVELOPED SYSTEMS.............................................................42
12.1 Business Permit and Licensing (eBPLS) ................................................................ 42
12.2 Real Property Tax System (eRPTS) ....................................................................... 43
13 APPENDIX B - DEVELOPMENT OF THE ICT STRATEGIC PLAN...........................44
13.1 Background ............................................................................................................... 44
13.2 Steps in creating a plan ............................................................................................ 44
13.2.1 Definition of the purpose and mission of the organization
13.2.2 Identification of the current aims, objectives and strategy of the organization
13.2.3 Environment Analysis
13.2.4 Resource Analysis
13.2.5 Stakeholder Analysis
13.2.6 Identification of strategic opportunities and threats
13.2.7 Identification of Strategic Choices
13.2.8 Strategic Decision Making
13.2.9 Implementation
13.2.10 Evaluation
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1 EXECUTIVE SUMMARY
This is the first Information Systems (IS) strategy formulation document for the
Municipality of Tigbauan which is prepared as guidelines to meet our ISSP target. This
document is envisioned to be user friendly and deals with key IT requirements that will
support the municipality to function better, effectively and competent. This Information
Systems strategic document will emphasize the importance of moving from the traditional
approach of treating IT as the separate tools that are not linked to the municipality’s goals. It
will also focus on ensuring that business processes of the municipality are supported by the
Information Technology.
The ISSP is basically used for four purposes:
 to ensure that the systems and infrastructure selected to be deployed in the
municipality support the municipality’s strategic goals
 to get agreement of all stakeholders on the IT plans and resulting
expenditures
 to direct the efforts of the IT department over the period of the plan
 to assess the implications of any change in municipal objectives or
priorities on the projects in the IT department and their allocated budget
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2 LGU PROFILE
2.1 Name of Local Chief Executive

Atty. Suzette Tenefrancia Alquisada
2.2 Name of IS Planner/Plantilla Position

(Name)
2.3 Organization Structure
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2.4 Personnel Inventory
Number of Employees
Permanent 115
Temporary None
Co-terminus 5
Casual None
Job order 92
Elected 11
Total 223
2.5 Municipal Profile Information
Total Land Area 8,889 Has.

Number of Barangays 52
Congressional Districts 1st District
Population 62,546
2.6 Current Annual Budget

Tigbauan is currently operating on an annual budget of more than 139,913,767.00, of
which 0.05% is appropriated to personal services. The rest of the budget is earmarked to
various development projects and other economic enterprises. The current line item for ICT
expenses are included in General Public Services Sector. To emphasize the importance of
ICT spending in accomplishing the municipality’s goals, it is proposed that one (1) percent
or approximately 0.42% be devoted annually to support ICT.
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3 LGU VISION-MISSION STATEMENT
3.1 Vision Statement

TIGBAUAN: A center of agri-fishery with Progressive, Competitive and God-Loving
people in a Historically-Rich Socially Protective and Ecologically-balanced environment
with Service-Oriented, Transparent and Accountable Public Servants working towards
First Class Municipality.
3.2 Mission Statement

 To boost agriculture and fishery development programs for a self-reliant
community.
 Promote and support the preservation of all historical and tourism sites for all
the future generation to appreciate.
 To enhance spiritual and moral values upliftment and general welfare of all the
sectors of the community.
 To develop awareness on all environmental concern and create programs and
policies to address them.
 To have participatory, service oriented with transparency and accountability
governance and restore the trust and confidence of the whole community to
their public servants.
3.3 Mandate
Mandated under Section 16 of the Local Government Code of 1991 or Republic Act
7160 provides that every Local Government Unit shall exercise the powers expressly
granted, those necessarily implied therefrom, as well as powers necessary,
appropriate, or incidental for its efficient and effective governance, and those which
are essential to the promotion of the general welfare.
3.4 ICT Vision-Mission Statement
3.4.1 Vision Statement

The ICT will be a recognized center of excellence in leveraging information
technology to enhance the productivity and efficiency of the Municipality of
Tigbauan in providing services to the constituents.
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3.4.2 Mission Statement
 The ICT Mission is to automate the departments of the LGU to enable it to provide a
more efficient and enhanced system of delivery of basic public services to the people.
 The Municipality of Tigbauan is a model government institution providing efficient

and responsive services to the people through the use of ICT.
 The mission of the Information Technology Department is to support the

Municipality’s strategy through the development, implementation and management of
its technological resources.
 To utilized the Information Communication Technology in delivering efficient and
adequate public service.
3.5 Strategic Thrusts and Programs

 Institutionalization of Information and Communications Technology Office.
 Enhance capacity development of human resource through trainings and programs to
be ICT competent.
 Ensure that the systems and infrastructure selected to be deployed in the municipality
support the municipality’s strategic goals.
 Provide a roadmap to implement and deliver services making use of available
technology.
 Identify funding requirements and key person/staff to manage its operation.
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4 LGU AND ITS ENV IRONMENT (GRAPHICAL
INTERFACE)
Province DILG
Gov’t
Regulatory
Bodies
Government
Units
LGU
General
Public
NGO’s
Service Legislative
providers Bodies
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5 RESOURCE ANALYSIS (CURRENT)
5.1 Existing Applications

Department Application Systems Purpose
 To facilitate payment of
Mayor’s Permit business tax
and fees for licenses. It can
also be used to monitor
compliance with Mayor’s
 Business Permit Licensing Permit registration
BPLO
System requirements so that new,
renewals, revocations, and
other BPLS transactions can
be processed.
 To hasten the issuance of
Business permits
 For Map generation purposes
and typing works and
presentation
 GIS System  Data and information data
 Wordpress for Website banking
MPDO
 REDAS Software  For Website Maintenance
 Geotagging Software  For Rapid earthquake and
disaster
Assessment
 For Geotagging purposes
 Data retrieval from City
Budget Office  PFMAT for LGUs
government
 For computer drafting and
 AutoCad Software
Engineering aided design
 Geotagging Software
 For Geotagging Purposes
 Programmed Microsoft
Accounting  For accountable transactions
Excel
 The billing functions of the

Treasurer's office for the
assessed taxes due on real
 Municipal Treasurer’s estate properties. It has
Treasury Collection System facilities for producing
(MTColS) billing notices/statements
and monitoring of payments
collected in the Revenue
Collection System (RCS).
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Department Application Systems Purpose
 Accounts for all real properties
and related information on
the property such as
ownership, assessed value
and other pertinent data. The
system is expected to support
Assessor  Real Property Tax System and enhance the assessment,
billing and collection of real
property taxes.
 To connect with the
Treasurer’s Office for
payment generation of
RPTR.
 For reporting and Office
Office of
 EARMS Orders creation
Sangguniang
 ELINK  Easy retrieval of ordinances
Bayan
and resolutions
 Patient Inventory System
 Client Health Information  For patient data gathering and
MHO
Tracking System reporting purposes
(CHITS)
 (Crime Information
 For crime statistics and
PNP (Police) Reporting and Analysis
monitoring.
System) CIRAS
 Intensified Verification  Encoding and reports
BFP
Inspection System (IVIS) generation
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5.2 Existing Hardware
Printer (3N1)
Department
Geotagging
Switches
Internet
Scanner
Desktop
Camera
Laptop
printer
Router
Copier
Fax
Office of the Mayor 5 2 2 1 1 0 0 1 1 1 1 0
HRMO 3 0 3 0 0 0 1 0 1 0 1 0
MPDO 5 4 3 0 0 0 1 0 2 0 2 2
Budget Office 3 2 2 0 0 0 1 0 0 0 0 0
Engineering 3 2 0 1 2 2 1 0 1 0 1 0
Assessor 3 1 2 0 1 0 1 0 1 0 1 0
LCR 3 1 3 0 0 1 0 0 1 0 1 0
Treasury 12 2 2 8 0 0 0 0 1 3 1 0
Accounting 3 3 3 3 0 0 0 0 0 0 1 0
DILG 1 0 1 0 0 0 0 0 0 0 0 0
SB Office 8 5 6 4 0 1 1 0 2 1 2 0
MAO 3 1 2 0 0 0 1 0 1 0 0 0
MSWDO 2 1 3 0 0 0 0 0 0 0 0 0
MHO 7 5 4 2 1 1 1 0 1 0 1 0
MENRO/TOURISM/CAO
1 2 1 0 0 0 1 0 0 0 0 0
/GAD
PNP (Police) 8 0 2 0 0 0 0 0 1 0 1 1
BFP 2 1 1 1 0 0 0 0 1 0 1 0
Total 72 32 40 20 5 5 9 1 14 5 14 3
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5.3 Existing Applications (Conceptual Framework)
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5.4 Existing ICT Structure
Payment System
RPT System
e-BPLS
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5.5 Existing Network layout
5.6 Existing ICT Organizational Structure

==NO EXISTING ICT ORGANIZATIONAL STRUCTURE==
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6 STRATEGIC REQUIREMENTS FOR ICT
6.1 ICT Needs of Municipal Department

DEPARTMENT NEEDS POSSIBLE ICT SOLUTIONS
 View reports/status timely per  Provide Executive Information
department with easy-to-understand System (EIS) to generate
Office of the Mayor summary information for decision reports from databases.
making and access vital
information.
 Automatic updating of market value • GIS (Mapmaker, ArcGIS,
 Tax mapping software Quantum)
Assessor’s  Upgraded software • Upgrade current real property tax
(MTCOLLS/RPT, Business, Etc.) system to automatic update market
value
• Upgrade equipment
 Human Resource Management  Provide upgraded hardware and
System (HRMS) to include: HRMS software
Attendance/leave application/pass  Provide IT personnel (4-year
slip/travel order, etc. course)
HRMO  Network connected to
 Shared Folders for all forms – other
departments for shared folders
offices to access forms required by
HR Office  Provide 4 units of Biometric
units for Biometric System
 Biometric System
 Electronic data banking and speedy  Provide upgraded hardware to
data generation of agriculture and handle Management
fisheries information Information System for
 Documentation of an agriculture Municipal Agriculture office
and fisheries activities  Provide IT personnel and
 Efficient Coordination/linkages Proper Training of personnel
with line agencies/offices who will handle the new
MAO  Enhanced capability of personnel in system
utilizing IT  Provide camera (underwater)
 Shared Folders  GPS
 Smartphones
 Provide Faster Internet Service
Provider
 Network with connections for
shared folders
 Business Establishment Profiling  Provide System for Business
(Comprehensive Data Establishment Profiling and
Encoding/Banking of Business Fire code Assessment System
Establishments)  IT Personnel to handle the
BFP
proposed system
 Fire Code Fees Assessment (Should
be included in the assessment of
BPLO for payment of Fire Code
Fees)
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 Microsoft Applications  Install Microsoft Application
(MSWord, MSExcel,
MSPowerpoint)  Install Internet Connection
DILG
 Internet Connection for
Communication and web search
purposes
 Electronic Archiving of all  Provide comprehensive
incoming information system to archive
communications/Public incoming communications and
SB OFFICE Documents public documents at the same
 Software Upgrade for speedy time generates report for SB
generation of SB Office Office.
Documents/Records
 Tourism Records Archiving  Provide archiving system and
TOURISM System upgraded hardware to handle
the installed software
 MENRO Records Archiving  Provide archiving system and
MENRO System upgraded hardware to handle
 CAO Records Archiving System  Provide archiving system and
CAO upgraded hardware to handle
 GAD Records Archiving System  Provide archiving system and
GAD upgraded hardware to handle
 Budget Management System  Provide Budget and Expense
Monitoring System (BEMS)
 Internet Connections and upgrade hardware to handle
BUDGET OFFICE
 Landline Telephone the installed software.
 Installation of Internet and
landline telephone
 Comprehensive Data Banking:  Provide comprehensive
PWDs, Senior Citizens, Indigent Information system to cater
families, Clients data banking and electronic
MSWDO archiving of all MSWDO’s
 Electronic Archiving of all transactions and upgrade
documents (Masterlist of Senior hardware to handles the
Citizens. PWDs-Te,plated installed software.
Documents)
 LCR archiving system  Provide archiving system and
upgraded hardware to handle
 Currently there is a DOS based the installed software
system that needs to be upgraded
LCR  IT personnel to encode all the
to Windows
documents even just for a
 Assistance in speeding up data contractual basis only until the
entry backtracking of documents are
done.
 Computerized PPSAS Financial  Provide software and IT
ACCOUNTING Statement and Brgy. FS Personnel
 Bank Reconciliation System
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 Computerized Issuance of  Provide software for electronic
Sanitary Permit processing of Sanitary Permit
 Inventory for Medicines and
 Provide software for inventory
Medical Supplies
of Medicines and Medical
 Computerization of Laboratory
Supplies
Services (Sputum, Stool, Urine
& CBC)  Provide software electronic
MUNICIPAL HEALTH
 System for Birthing Center processing of Laboratory
OFFICE
Services (Deliveries, Discharge, Services
Payment, Etc.)
 Provide software for electronic
processing of Birthing Center
Services
 Provide software and IT
Personnel
 Updated software and hardware  Provide technical assistant to
for the existing computers for update the hardware and
PNP fast and efficient performance software regularly
 Internet connection  Install at least 10mbps Internet
connection
 Software for data gathering,  Provide Permanent IT Staff to
updating, banking and retrieving. handle delicate tasks and
operate new software needed
 Comprehensive Data Banking for municipal development and
(i.e. CLUP, CDP, LSP, LDIP, planning
MPDO AIP)
 Provide licensed GIS connected
software for easy generation of
reports.
 Provide Data banking software
 Comprehensive data Encoding of  Provide software and IT
Treasury
all accountable forms personnel
 Business Establishment Profiling  Provide software and IT
(Comprehensive Data personnel
Engineering
Encoding/Banking of Business
Establishments)
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6.2 Relationship of ICT Needs to Strategic Thrust
# ICT Needs Strategic Needs
Reports Archiving System-Database for To generate reports efficiently and

1 citizen health profile, civil registry, accurately to support good decision
treasury, MENRO, etc. making.
To rapidly track employee histories,
2 Human Resource Management System skills, abilities, salaries, and
accomplishments
3 Biometric System To automate attendance record
Organized tasks of employee payment
4 Payroll System
and the filing of employee taxes.
To share files and documents faster and
5 Local Area Network
easier.
To automate budget preparation and

allocation for better decision making,
6 Budget System
monitoring municipal performance and
forecasting income and expenditure
To efficiently and accurately accumulate

and report financial information about
7 Accounting System
the performance, financial position, and
cash flows of the municipality
To efficiently monitor treasury’s

8 Treasury Management System
operations and market administration
To give citizens an access to public

9 Web portal
information/services
To generate updated reports per
Executive Information System (EIS) /
10 department without human intervention
Web Reports
and with ease.
To create document electronically in
detailing the size and value of a piece of
11 Tax Mapping Software
taxable real estate, among other
information for efficient reporting.
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6.3 SWOT ANALYSIS
STRENGHT WEAKNESSESS OPPORTUNITIES THREATS

Avail
Minimal competent
Involvement of LCE training/seminars Ceiling of the budget
personnel focused
in ICT offered for free by for personnel services
to do ICT
Program/Project other NGA’s and under the DBM
Program/Project
/Activities Provincial issuances/circulars
/Activities
Government.
Enhance the
Increasing IRA and
Reluctance of willingness of younger
Revenue to come up Adverse finding such
aging/retiring employees/personnel
with the needed as being extravagance
employees/personnel to be trained on how
budgetary on the procurement of
to adopt with the to operate systems
requirement for needed ICT
computerization given by other
additional ICT hardware/software.
program of the LGU. National Government
hardware/software.
Agencies.
Avail financial Unwillingness of
assistance from PPP Private Groups to
Availability of Aging and
(Public Private provide financial
existing ICT deteriorating ICT
Partnership) for the assistance) for the
hardware/software hardware/software
upgrading of ICT upgrading of ICT
hardware/software hardware/software
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7 INFORMATION SYSTEMS STRATEGY
7.1 Proposed applications

Municipality of Tigbauan chose to use Open Source route with MySQL and PHP for the
system applications to be developed and deployed. For new applications, the municipality
can choose to follow the Open Source route with PHP and MySQL or use available tools
like Microsoft Access on Wintel PC workstations. Applications may be obtained ready-built
or developed in-house as requirements and costs dictate. Open Source applications do not
require a license fee. Upgrades can be completed on-line if the broadband connectivity is
adequate. However there are still applications that require payment of a license fee like
MapMaker.
7.1.1 List and description
Target
Priority Name Description
Date
Automates application and generation of
Mayor's Permit and other permits, computation January-
1 e-BPLS
of taxes and fees, billing, payment, and 17
collection liquidation processes.
A set of interconnected webpages, usually
including a homepage, generally located on the
2 Municipality Website April-17
same server, and prepared and maintained as a
collection of municipal information.
Department responsible for the planning,
development and promotion of the
ICT Office and
3 municipal’s Information and Communications June-17
Permanent Staff
Technology (ICT) agenda in support of
municipal development.
Able to capture all sources of revenue through
the issuance of computer generated receipt.
The Residence Certificate System (RCS) will
be able to capture database of residence
applying for residence certificates, Report of
Collection, and Deposit and Abstract
Collection.
The Professional Tax Receipt (PTR) captures

4 Miscellaneous Systems professionals applying for a professional tax Oct. 2017
receipt. The system maintains the subsidiary
ledger of each taxpayer. The system is linked
to Point of Payment System for the issuance of
computerized official receipt. The reports
generated consists of payment history of each
taxpayer, master lists of taxpayers, daily
abstract of collection report (CCS), and
abstract module of professional tax.
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7.1.1 List and description (cont’d)
Target
Date
A software that is used for data entry, data
tracking and the data information requirements
5 HRMS or HRIS of an organization's human resources (HR) January-18
management, payroll and bookkeeping
operations, etc.
Technological system that uses thumb mark to

6 Biometric System identify an employee for daily attendance March-18
purposes.
Software designed to organize all the tasks of
employee payment and the filing of employee
taxes. These tasks can include keeping track of
7 Payroll System hours, calculating wages, withholding taxes May-18
and deductions, printing and delivering checks
and paying employment taxes to the
government.
The BPMS takes over the manual task of

consolidating the budgets of all units in an
organization and produces reports such as
Budget and Expense
Projected Cash Flow Statements. It maintains
8 Monitoring System July-18
in a database the approved budget of each unit,
(BEMS)
thus information on budget balances and
variances between budgeted amounts and
actual expenditures are captured.
The RCS captures and maintains a database of

Revenue Collection all revenue collections and bank deposit
9 October-18
System (RCS) transactions. It also generates the required
standard reports on collections and deposits.
The Executive Information System will access

the data of the application systems in order to
provide management with easy-to-understand
summary information. The EIS also provides
Executive
the facility to drill down for more detailed data November-
10 Information System
as needed. The EIS makes it possible for 18
(EIS)
decision-makers to see both the big picture and
little details. It allows the Local Chief
Executive and LGU officials to quickly access
vital information.
System for Business
Comprehensive Data Encoding/Banking of
11 Establishment April-19
Business Establishments
Profiling
Fire Code Fees Should be included in the assessment of BPLO
12 May-19
Assessment for payment of Fire Code Fees
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7.1.1 List and description (cont’d)
Priority Name Description Target Date
A system (based on computer programs in the

case of the management of digital documents)
Document used to track, manage and store documents and
13 August-19
Management System reduce paper. Most are capable of keeping a
record of the various versions created and
modified by different users (history tracking)
Generates the following reports

a. Recording of all MTOP issued
b. Setup of Transaction and other fees
Motorized Tricycle
c. Ledger of transactions of MTOP
14 Operator's Permit October-19
System (MTOPS) d. Assessment of Transaction
e. Posting of Payment
f. Printing of Forms
g. Reports
A system (based on computer programs in the
case of the management of digital documents)
Document used to track, manage and store documents and
15 Dec-19
Management System reduce paper. Most are capable of keeping a
record of the various versions created and
modified by different users (history tracking)
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7.1.2 Diagram of Key Systems
Diagram of Key Systems (cont’d)
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7.2 Proposed Hardware
Geotagging
Department
Switches
Upgrade
Memory
Desktop
Internet
monitor
Camera
Printer
Laptop
Router
(3N1)
Fax
Office of the Mayor 1 1 1 0 0 0 0 0 0 0 0
ICT Office 3 1 1 0 0 2 0 3 0 1 0
BPLO 1 0 0 0 0 0 0 0 0 0 0
HRMO 1 1 1 0 0 0 0 0 1 0 0
MPDO 2 2 2 0 0 0 0 0 0 0 0
Budget Office 1 1 1 1 1 1 2 0 2 1 0
Engineering 0 0 0 0 0 0 0 0 0 0 0
Assessor 2 1 2 1 0 0 0 0 0 0 0
LCR 2 1 0 1 0 0 4 0 0 0 0
Treasury 5 2 5 0 0 0 0 0 0 0 0
Accounting 0 0 0 0 0 0 0 0 0 0 0
DILG 0 1 0 1 0 1 0 0 0 1 0
SB Office 2 2 2 1 1 0 0 0 0 0 0
MAO 3 2 2 1 0 0 0 0 0 0 0
MSWDO 1 0 0 0 1 0 0 0 0 1 0
MHO 2 0 1 0 1 1 0 0 0 0 0
MENRO/TOURISM/CAO/GAD 1 0 1 1 0 1 0 0 0 1 1
PNP (Police) 0 2 1 2 0 0 1 0 0 1 0
BFP 2 1 2 1 1 0 2 0 0 1 0
Total 29 18 22 10 5 6 9 3 3 7 1
7.3 PC Software
All software in the municipality should be running properly, licensed or open source. LGU
departments must also consider free and open source software (FOSS) to save money from
expensive licensed applications. For example, instead of using Microsoft office in almost all
computer works, they may consider open office which is very similar in all operations but
can be get for free.
Microsoft Windows is another example of software which is commercially available in the

market but too costly on the part of LGU. This may be replaced by open source software
like Linux, Ubuntu, PC Linux, etc. which can be downloaded for free. Linux is a virus free
operating system so no need to worry on expensive anti-virus software. There' free anti-virus
software available for download such as AVG or AVAST but its security & capability is not
that high to protect our data from viruses.
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7.4 Proposed Infrastructure
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7.5 Proposed Network Layout
A schematic of the network layout is shown below.
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7.6 ICT Strategy for Public Access
ICT Strategy for Public Access Equipment / Software /Training Costing

Needed
Web Development Web devt. Training, web hosting for 3 yrs P60,000.00
Wireless router, access point, internet
P10,000.00
Free public WIFI connection
10 units of PC, network materials, internet
P220,000.00
Community eCenter connection
7.7 Proposed ICT Structure
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7.8 Timelines
TARGET DATE
# ACTION PLAN
Week Month Year
1 Implementation of e-BPLS 1st January 2017
2 Municipality Website 1st April 2017
st
3 Institutionalize ICT Dept. 1 June 2017
rd
4 Orientation/Introduction of the plan 3 June 2017
Canvass of hardware and software needed for network
5 3rd June 2017
installation
6 Create PO for the hardware and software needed 4th June 2017
7 Purchase needed hardware and software 1st July 2017
8 Acquisition of hardware and software 2nd July 2017
9 Installation and setup of Server Room 4th July 2017
nd
10 Set up and preparation of hardware per department 2 August 2017
nd
11 Installation and setup Network Connections 2 August 2017
Testing/Initial run of Network Connections and hardware
12 3rd August 2017
installations
Actual Run of Network Connections and hardware
13 4th August 2017
installations
14 Creation of Miscellaneous Systems 1st September 2017
Initial Deployment of Miscellaneous Systems (Testing
15 3rd October 2017
Phase)
16 Start of Miscellaneous Systems 4th October 2017
17 Creation of HRMS or HRIS 1st November 2017
rd
18 Initial Deployment of HRMS or HRIS (Testing Phase) 3 January 2018
th
19 Actual Run of HRMS/HRIS 4 January 2018
20 Purchase of Biometric System 4th January 2018
21 Acquisition of Biometric hardware 1st February 2018
22 Testing Phase of Biometric System 3rd March 2018
23 Actual Run of Biometric System 4th March 2018
24 Creation of Payroll System 1st April 2018
25 Testing Phase of Payroll System 3rd May 2018
th
25 Actual Run of Payroll System 4 May 2018
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26 Creation of Budget Expense Monitoring System (BEMS) 1st June 2018
27 Testing Phase of BEMS 3rd July 2018
28 Actual Run of BEMS 4th July 2018
29 Creation Revenue Collection System (RCS) 1st August 2018
30 Testing Phase RCS 3rd October 2018
31 Actual Run of RCS 4th October 2018
st
32 Creation of Executive Information System (EIS) 1 November 2018
th
33 Turn Over and Actual Run of EIS 4 November 2018
th
34 System for Business Establishment Profiling 4 April 2019
th
35 Fire Code Fees Assessment 4 May 2019
th
36 Document Management System 4 August 2019
th
37 Motorized Tricycle Operator's Permit System (MTOPS) 4 October 2019
th
38 Document Management System 4 December 2019
7.8.1 Proposed Application
Target
Date
Automates application and generation of Mayor's Permit

January-
1 e-BPLS and other permits, computation of taxes and fees,
17
billing, payment, and collection liquidation processes.
A set of interconnected webpages, usually including a

Municipality homepage, generally located on the same server, and
2 April-17
Website prepared and maintained as a collection of municipal
information.
Department responsible for the planning, development

ICT Office and and promotion of the municipal’s Information and
3 June-17
Permanent Staff Communications Technology (ICT) agenda in support
of municipal development.
32 | P a g e
6.8.1 Proposed Application (Cont’d)
Target
Date
Able to capture all sources of revenue through the
issuance of computer generated receipt.
The Residence Certificate System (RCS) will be able to
capture database of residence applying for residence
certificates, Report of Collection, and Deposit and
Abstract Collection.
Miscellaneous The Professional Tax Receipt (PTR) captures

4 Oct. 2017
Systems professionals applying for a professional tax receipt.
The system maintains the subsidiary ledger of each
taxpayer. The system is linked to Point of Payment
System for the issuance of computerized official
receipt. The reports generated consists of payment
history of each taxpayer, master lists of taxpayers, daily
abstract of collection report (CCS), and abstract
module of professional tax.
A software that is used for data entry, data tracking and

the data information requirements of an organization's
5 HRMS or HRIS January-18
human resources (HR) management, payroll and
bookkeeping operations, etc.
Technological system that uses thumb mark to identify

6 Biometric System March-18
an employee for daily attendance purposes.
Software designed to organize all the tasks of employee

payment and the filing of employee taxes. These tasks
can include keeping track of hours, calculating wages,
7 Payroll System May-18
withholding taxes and deductions, printing and
delivering checks and paying employment taxes to the
government.
The BPMS takes over the manual task of consolidating

the budgets of all units in an organization and produces
Budget and Expense reports such as Projected Cash Flow Statements. It
8 Monitoring System maintains in a database the approved budget of each July-18
(BEMS) unit, thus information on budget balances and variances
between budgeted amounts and actual expenditures are
captured.
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Proposed Application (Cont’d)
Target
Date
The RCS captures and maintains a database of all
Revenue Collection revenue collections and bank deposit transactions. It
9 October-18
System (RCS) also generates the required standard reports on
collections and deposits.
The Executive Information System will access the data

of the application systems in order to provide
management with easy-to-understand summary
Executive information. The EIS also provides the facility to drill
November-
10 Information System down for more detailed data as needed. The EIS makes
18
(EIS) it possible for decision-makers to see both the big
picture and little details. It allows the Local Chief
Executive and LGU officials to quickly access vital
information.
System for Business

Comprehensive Data Encoding/Banking of Business
11 Establishment April-19
Establishments
Profiling
Fire Code Fees Should be included in the assessment of BPLO for
12 May-19
Assessment payment of Fire Code Fees
A system (based on computer programs in the case of

the management of digital documents) used to track,
Document
manage and store documents and reduce paper. Most
13 Management August-19
are capable of keeping a record of the various versions
System
created and modified by different users (history
tracking)
Generates the following reports

a. Recording of all MTOP issued
b. Setup of Transaction and other fees
Motorized Tricycle
c. Ledger of transactions of MTOP
14 Operator's Permit October-19
System (MTOPS) d. Assessment of Transaction
e. Posting of Payment
f. Printing of Forms
g. Reports
A system (based on computer programs in the case of
the management of digital documents) used to track,
Document
manage and store documents and reduce paper. Most
15 Management Dec-19
are capable of keeping a record of the various versions
System
created and modified by different users (history
tracking)
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7.8.2 Proposed Hardware
ICT Unit
NUMBER OF UNITS
EXISTIN PROPOSED ACQUISITION
ITEM
G YEAR 1 YEAR 2 YEAR 3 TOTAL
Server Unit 2 2
Sever Rack (Main Data
1 1
Frame)
Firewall Unit 1 1
Layer 3 (managed Switch) 1 1
Layer 2 (Un-managed
2 2
Switch)
UPS (6KVA) 1 1
Router 12 12
UPS (6KVA) 2 2
Desktop Computer 2 2
Aircon 2 2
HR Office
NUMBER OF UNITS
ITEM
Biometric units 2 2
Budget Office
NUMBER OF UNITS
ITEM
Treasurer’s Office
NUMBER OF UNITS
ITEM EXISTIN PROPOSED ACQUISITION

Agriculture office
NUMBER OF UNITS
ITEM PROPOSED ACQUISITION

EXISTIN
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7.8.3 Proposed Network upgrades
Summary
NUMBER OF UNITS
ITEM PROPOSED ACQUISITION

EXISTING
YEAR 1 YEAR 2 YEAR 3 TOTAL
Switches 3 3
RJ45 connectors 30 30
Cat5 UTP cable 100m 100m
Firewall (hardware) 1 1
Router 12 12
Others…
7.8.4 Proposed attendance to ICT Training
ICT COURSE NO. OF TARGET PARTICIPANTS
TITLE/ YEAR YEAR

CLASSIFICATION YEAR 3 TOTAL
DESCRIPTION 1 2
Network Design &

IT Management
Administration 2 2
Web Page Design &

Web Design Course 2 2
Development Course
Programming PHP/Visual Basic 2 2
Database Management MySQL 2 2
MS Applications Word, Excel, PPT 20 10 30
Basic Computer Literacy Hardware & software 20 10 30
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8 ICT STRATEGIC ROADMAP
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9 DEVELOPMENT AND INVESTMENT PROGRAM COSTS
AMOUNT (max
NEED QTY REMARKS
canvas via internet)
Renovation of ICT Area 250,000.00 including office equipment
Server PC 2 160,000.00
Monitor (Server) 2 46,000.00
Accessories 2 10,000.00 Keyboard, mouse, headset
UPS 5 50,000.00 atleast 6KVA
Computer Set for ICT
3
WorkStation 150,000.00 complete set w/accessories
Firewall 1 370,000.00
Layer 3 managed switch 1 50,000.00
Server rack 1 50,000.00
Main Data Frame 1 150,000.00
Intermediate Data Frame 1 120,000.00
Layer 2 Switch 2 40,000.00
Aircon 2 70,000.00
Cables, tools and materials 200,000.00 4 patch panel, cable organizer
Configuration, Design,
Installation, Testing,
Design and Professional Fee 600,000.00 consultancy
Windows 2016 Sever 1 50,000.00
SQL Database 1 300,000.00
Windows 10 1 11,000.00
Router 12 120,000.00
Biometric System 1 50,000.00
New Set of Computer (Work FOR NEW APPLICATIONS
5
Station) 250,000.00 TO BE DEPLOYED
Microsoft Office 10 110,000.00
TOTAL►► 3,207,000.00
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ITEM DESCRIPTION/ FINANCIAL REQUIREMENTS
ACTIVITY YEAR 1 YEAR 2 YEAR 3
A. ICT CAPITAL OUTLAY
A.1. Hardware Acquisition

A.2.1 Network and Communication
Equipment 1,250,000 987,000
A.2. Software Acquisition
A.3. Other ICT Equipment
A.4. Installation Fees
A.5. Peripherals
A.6. Other ICT Capital Outlay
B. MAINTENANCE AND OTHER

OPERATING EXPENSES (MOOE)
B.1. Web Hosting Services/Fee

75,000 50,000 50,000
B.2. Internet Connection/Subscription
B.3. ISSP Update (Recurring Cost)
B.4. Maintenance Services/Fee
B.5. Rent/Lease of ICT Equipment
B.6. Other MOOE Expenses
C. ICT SERVICES
C.1 Application Systems Development 100,000 300,000 100,000
C.2 Database Build-up
C.1. Other Consulting Services
D. SPECIAL SOLUTIONS PACKAGES

D.1. Application Systems
Development
50,000
D.2. E-Commerce
D.3. Biometrics
D.4. Database Build-up
D.5. Other Special Solutions Packages
E. ICT PERSONAL SERVICES 50,000 50,000 35,000
F. ICT TRAINING 50,000 20,000
G. OTHER RESOURCES
G.1. Non-ICT Resources 20,000 20,000
G.2. Civil Works
TOTAL 1.545,000 1,477,000 185,000
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10 PROGRAM BUSINESS CASE (COST/BENEFIT ANALYSIS)
Most people making an investment decision compare the benefits with the investment (i.e. the return on Investment or ROI). Typically,
the higher the benefits (or Return) in comparison to the investment, the more likely that investment will be made. It is therefore
important to not only identify the benefits expected to result from a proposed investment, but to quantify them also.
This section therefore compares the benefits expected to accrue from each investment proposed for the program. This then enables the
LCE to evaluate whether he/she should spend the LGU’s funds on initiatives within this Program, or on other investments competing for
the same funds.
eBPLS Initiative
Benefits Year 1 Year 2 Year 3 Total

Assessment Accuracy by using eBPLS 3,700,000.00 4,000,000.00 4,200,000.00 11,900,000.00
Collect taxes from delinquent businesses 100,000.00 150,000.00 200,000.00 450,000.00
Attract new businesses through easier registration process 150,000.00 200,000.00 250,000.00 600,000.00
Total Benefits 3,950,000.00 4,350,000.00 4,650,000.00 12,950,000.00
Costs
Hardware and Network Procurement 1,545,000.00 1,477,000.00 185,000.00 3,207,000.00
eGOV4MD Enrollment and Trainings 50,000.00 100,000.00 50,000.00 300,000.00
Others… 50,000.00 100,000.00 50,000.00 200,000.00
Total Costs 1,645,000.00 1,677,000.00 285,000.00 3,707,000.00
Net Benefits 2,305,000.00 2,673,000.00 4,365,000.00 9,243,000.00
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11 IMPLEMENTATION OF THE ISSP
11.1 A balanced ISSP

An ISSP that serves all the strategic thrusts of the municipality will address the development and
implementation of:
 revenue-generating applications such as eBPLS, RPTS and TOMS
 departmental databases or systems to streamline internal operations
 a strong and reliable network
 a robust website than can act as a portal to information about the municipality, its departments,
and its processes and forms
 a well-trained and responsive ICT staff
The prioritization of these initiatives and the logical design and implementation needs to be
determined by the managers of the municipality and reviewed on a regular basis.
11.2 Important Infrastructure Issues
A number of common issues and problems have been identified in by other LGUs with respect to
their hardware and operating systems:
 A system needs to be put into place at the municipality to ensure that all PC workstations are
virus free. Currently viruses are spread when files are transferred by USB memory sticks
between workstations. When a LAN is installed the problem will propagate even faster and
create more problems.
 A backup plan needs to be put in place for all mission critical databases and files and
executed religiously. This could easily be done with CD and DVD writers.
 It is common to install the latest Windows operating system on PC workstations regardless
of their CPU speed or RAM. This practice causes many workstations to perform very
inefficiently and severely reduces productivity. All PCs should be upgraded to 512 MB and
CAD and GIS workstations and servers at least 1 GB. For older workstations Windows
2000 professional should be installed instead of XP. Alternatively Linux and Open Office
could be installed as well.
 In many cases one inkjet printer is linked to one PC because they were not networked. With
a LAN network LaserJet printers are much more efficient and cost effective and can be
shared by a cluster of PCs. Inkjet printers are cheap to buy but toner cartridges are costly to
maintain.
11.3 ISSP Care and Nurturing
The ISSP is a living document that directs the ICT effort in support of the strategic goals of the
municipality. It is a high level document that needs to be reviewed and updated annually or
whenever municipal priorities change. The ICT unit should use the ISSP as the basis for their
annual plan. In addition, each project in the ISSP, once started, should have an individual
project plan, which provides a more detailed description of the project, its costs, dependencies
and projected timeline.
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12 APPENDIX A – DEVELOPED SYSTEMS
12.1 Business Permit and Licensing (BPLS)
NAME OF INFORMATION Business Permits and Licensing System

SYSTEMS
DESCRIPTION The BPLS is designed to facilitate payment of Mayor’s Permit

business tax and fees for licenses. It can also be used to monitor
compliance with Mayor’s Permit registration requirements so that
new, renewals, revocations, and other BPLS transactions can be
processed.
For Deployment
STATUS
 Automates the assessment process and producing accurate

STRATEGIC THRUSTS Business Tax considering the business due, penalties and other
I AND PROGRAMS charges, and discount if any
M ADDRESSED
P
 Easy management of businesses records
A  Computerized management of business line
C
T  Electronically shares data with cashiering system and real
property taxation system.
 Easy monitoring of delinquent tax payers
 Impose security per users access level
 Provides helpful information in forecasting the LGU’s revenue
 Automated print outs of reports and other documents.
Assessor’s Office, Treasurer’s Office, Accountant’s office, tax Payers

BENEFICIARIES
DEVELOPMENT STRATEGY Acquire through eGovernance project of eGOV4MD,Inc.-CESO

L OWNER Mayor’s Office
I
N INTERNAL Mayor, Treasury
K USER/S
A
G Tax payers, COA
E EXTERNAL USER/S
S
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12.2 Real Property Tax System (RPTS)
NAME OF INFORMATION Real Property Tax System (RPTS)

SYSTEMS
DESCRIPTION The efforts in establishing a computer-based Real Property Tax

System is in response to the recognized importance of the system in
providing the funds for the operations of the municipal government.
The basic concept of operation of the computerized system is the
accounting of all real properties and related information on the
property such as ownership, assessed value and other pertinent data.
The system is expected to support and enhance the assessment,
billing and collection of real property taxes.
STATUS For Development
 Maximization of revenue collection (TO)

I STRATEGIC THRUSTS  Appraisal, assessment and record management (AO)
M AND PROGRAMS
P ADDRESSED  Automate the updating of market value
A
C  Easy management of Real Property Tax
T
 Provides assistance in projecting the LGU’s revenue
 Easy monitoring of delinquent Tax payers
 Automated print out of reports and other documents
Assessor’s Office, Treasurer’s Office, Accountant’s office, tax

BENEFICIARIES Payers
DEVELOPMENT STRATEGY Acquire through eGovernance project of eGOV4MD,Inc.-CESO

L OWNER MAO, MTO
I
N INTERNAL Mayor, Accounting Office
K USER/S
A
G Tax payers, COA
E EXTERNAL USER/S
S
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13 APPENDIX B - DEVELOPMENT OF THE ISSP
Municipality of Tigbauan developed its ISSP with the assistance of a CESO Volunteer Adviser.
The following strategic planning process was followed. The stakeholders included the LCE and all
the senior departmental managers.
13.1 Background
NCC developed an ISSP template for National government departments that wish to apply for IT
equipment. It was not designed for LGUs. A new template for LGUs was promised over 3 years
ago and it has not materialized yet. Consequently the following process was used to develop a more
relevant strategic plan for Municipality of Tigbauan.
13.2 Steps in creating a plan
There are many types of plans used in human service organizations. While the essence of all plans
are the same – answering questions such as where are we going and how are we going to get there –
we give them different names depending on what the plan is for.
There are strategic, service, financial, project, operational, evaluation, team, client, etc. The ISSP is
a plan which integrates many of the above into one sustainable plan for the LGU.
Some of the characteristics of the ISSP are that it:
 Deals with fundamental questions like: who is the client? Who should be the client?
 Provides a framework for day to day planning;
 Typically involves a time frame of 3 to 5 years;
 Is an activity that must involve all levels of management in the organization?
There are many strategic planning models. The proposed model follows ten steps; however the
weighting may vary depending on the nature of the organization and its needs.
1. Definition of the purpose and mission of the organization.

2. Identification of the current aims, objectives and strategy of the organization
3. Environment analysis.
4. Resource analysis.
5. Stakeholder analysis.
6. Identification of strategic opportunities and threats.
7. Identification of strategic choices.
8. Strategic decision making.
9. Implementation.
10. Evaluation.
44 | P a g e
13.2.1 Definition of the purpose and mission of the organization
The starting point is the Mission and Vision statement of the municipality. If there is an existing
ICT unit that has a Mission and Vision statement, that can be included as well.
13.2.2 Identification of the current aims, objectives and strategy of the organization
Objectives are statements of what the LGU intends to achieve. The strategy is how the objectives
are going to be achieved.
13.2.3 Environment Analysis
The purpose of this is to identify the way changes in the environment can influence the
organization. The detailed environment diagram in this ISSP is from Lubao, and has been used as
most LGUs are similar. However, it should be revisited for continued validity at each update of the
ISSP.
13.2.4 Resource Analysis
This would be an assessment of the existing infrastructure, hardware, software and human resources
within the LGU to implement the ISSP. What additional resources will need to be purchased and
what staff hired. This generally includes an analysis of the organizations strengths and weaknesses.
13.2.5 Stakeholder Analysis
Who are the stakeholders? What are their needs? Wants? Expectations? Key stakeholders include
funding bodies (mayor and council), clients, staff, management committee and volunteers. Their
views and needs will have an influence on the plans that are developed.
13.2.6 Identification of strategic opportunities and threats
These are the opportunities and threats that arise outside the organization.
13.2.7 Identification of Strategic Choices
In general the choices have been made to implement Open Source Software (eBPLS, eRPTS). For
other required systems, options include commercial packages, in-house development, or
outsourcing. Since outsourcing is more expensive it is not likely to be a choice made by the LGUs.
13.2.8 Strategic Decision Making
The NCC ISSP template just lists the computers and applications that form the wish list and a
costing and distribution over three years. LGUs treat this as part of their project funding. They
need to consider long term sustainability and include ICT as part of their budget or operations and
management. In other words they need to institutionalize ICT and allocate it as a line item in their
annual budget.
13.2.9 Implementation
45 | P a g e
A champion needs to be identified to head up the ICT team and push for the plan implementation.
This needs to be a person from senior management. In addition an ICT committee could be
recommended that would provide more lobbying power for the plan implementation.
13.2.10 Evaluation
It is recommended that the ICT Manager or ICT Committee evaluate the level of success of the plan
and adjust as required annually.
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Information Systems Strategic Plan 2017 - 2019

For the period 2017 to 2019

Municipal Government of Tigbauan

Prepared by: Status

ATTY. SUZETTE T. ALQUISADA

6 STRATEGIC REQUIREMENTS FOR ICT......................................................................16

7 INFORMATION SYSTEMS (ICT) STRATEGY.............................................................21

The ISSP is basically used for four purposes:

 to ensure that the systems and infrastructure selected to be deployed in the

municipality support the municipality’s strategic goals

 to get agreement of all stakeholders on the IT plans and resulting

 to assess the implications of any change in municipal objectives or

priorities on the projects in the IT department and their allocated budget

2.1 Name of Local Chief Executive

2.2 Name of IS Planner/Plantilla Position

2.3 Organization Structure

2.5 Municipal Profile Information

Total Land Area 8,889 Has.

2.6 Current Annual Budget

3.1 Vision Statement

3.2 Mission Statement

3.4 ICT Vision-Mission Statement

3.4.1 Vision Statement

 The Municipality of Tigbauan is a model government institution providing efficient

 The mission of the Information Technology Department is to support the

3.5 Strategic Thrusts and Programs

5.1 Existing Applications

 The billing functions of the

5.6 Existing ICT Organizational Structure

6.1 ICT Needs of Municipal Department

# ICT Needs Strategic Needs

Reports Archiving System-Database for To generate reports efficiently and

To automate budget preparation and

To efficiently and accurately accumulate

To efficiently monitor treasury’s

To give citizens an access to public

STRENGHT WEAKNESSESS OPPORTUNITIES THREATS

7.1 Proposed applications

The Professional Tax Receipt (PTR) captures

Technological system that uses thumb mark to

The BPMS takes over the manual task of

The RCS captures and maintains a database of

The Executive Information System will access

Priority Name Description Target Date

A system (based on computer programs in the

Generates the following reports

Diagram of Key Systems (cont’d)

Microsoft Windows is another example of software which is commercially available in the

ICT Strategy for Public Access Equipment / Software /Training Costing

7.7 Proposed ICT Structure

7.8.1 Proposed Application

Automates application and generation of Mayor's Permit

A set of interconnected webpages, usually including a

Department responsible for the planning, development

Miscellaneous The Professional Tax Receipt (PTR) captures

A software that is used for data entry, data tracking and

Technological system that uses thumb mark to identify

Software designed to organize all the tasks of employee

The BPMS takes over the manual task of consolidating

The Executive Information System will access the data

System for Business