Professional Documents
Culture Documents
Teens Single Youth Families with kids Families without kids All Urban
TV Offline 92%
92% 91% 91%
Offline TV has a high penetration among urban 90% 88% 89% 89%
population, with a constant evolution over the 89% 88%
past 4 years. 85% 87% 87%
83%
84% 83%
79% 81%
78% 78%
Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
28%
26%
21% 22%
20% 23%
Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
Teens Single Youth Families with kids Families without kids All Urban
Sna Focus May'14 Sna Focus May'15 Sna Focus May'16 Sna Focus May'17 Sna Focus May'18
Wave Wave Wave Wave Wave
Teens Single Youth Families with kids Families without kids All Urban
78% 80%
71% 72% 74%
64% 71%
60% 67%
50%
Smartphone Possession 39% 42%
37% 42%
While mobile phone possession remains 33% 36%
30%
constant over the past 5 waves, the smartphone 30%
is on an ascending trend, with a higher 20%
22%
penetration among young segments (Teens and 18%
Single Youth) and an accelerated increase among
Families with kids. 11%
17%
40% 15%
33% 14% 13% 13%
31% 11% 11%
25% 12% 12%
9%
24%
6%
15% 19% 13% 5% 5% 5%
10% 4% 6% 5%
9% 13% 4% 5%
7% 4%
3% 8% 3% 2%
3% 6% 5% 7% 2% 2% 3%
1% 3%
Sna Focus May'15 Sna Focus May'16 Sna Focus May'17 Sna Focus May'18 Sna Focus Sna Focus Sna Focus Sna Focus Sna Focus
Wave Wave Wave Wave May'14 Wave May'15 Wave May'16 Wave May'17 Wave May'18 Wave
Play games on PC or own a console Teens Single Youth Families with kids Families without kids All Urban
61%
Gaming on PC or on consoles is on a decreasing 61%
trend, even among Teens and Single Youth. They
54%
have replaced it with the online and mobile
53%
games: 52% of Teens and 40% of Single Youth 48%
segments use their mobile to play games weekly 46%
(source: SNA Focus 2018). This is in line with 42% 44%
general mobile game increasing trend, in 2018 39% 39%
being the largest segment, with a $25 million 38% 36%
USD market volume (statista.com) 35%
31% 30% 30%
27%
Games consoles decreasing trend reflects also in
Black Friday 2017 data, this type of products 24% 25%
registering a very low conversion rate (14%), 20% 21%
20% 18%
from 22% people that intend to buy game 16%
console only 3% actually bought them (source: 14%
Starcom Media & Kantar TNS Black Friday study,
2017)
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
74%
72%
73%
69% 68% 68% 67%
69% 64%
Audio Offline 66% 67% 61%
6…
61% 57% 59%
The days when people listened to music on CDs/
58% 57% 53%
USB sticks seem to be gone: offline audio
content consumption is declining starting 2016 53% 53% 52%
data wave among all segments. 50%
45%
38%
60% 60%
58% 60%
50% 49%
Audio Online 44% 38%
43% 36% 39%
36%
People and especially Teens and Single Youth 31%
segments, started to listen music or other audio 30%
20% 17% 19%
content online. An accentuation of this trend
18% 19%
started with 2017 data wave. 19% 18% 17%
10% 10% 11%
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
38%
33% 33% 34%
32% 32%
28% 29%
Any musical events attended 29%
27%
annually 24%
24%
26%
20% 22% 22%
In 2018 Single Youth and Teens are the ones with 22%
highest participation to musical events, even 19%
18% 19% 18% 18%
though Teens have registered a slightly decrease 18%
from previous wave. 16%
14%
Another segment with an increased participation
to this type of events are Families with kids,
considering concerts/ festivals a child proper
experience.
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
56% 53%
54%
Offline 53% 51% 49%
49% 44% 44%
43% 44% 40%
40%
39% 40%
33%
31%
30% 30%
24%
Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
45% 43%
Both offline and online editorials are on an 40%
descending trend from 2017 among all Online
37%
segments, as a consequence of social media 33% 32% 33% 33%
33%
increasing informing role. Books maintain a
32% 32% 31%
constant but low score for the past 5 data 28% 30%
27% 26% 23% 23%
waves,. Teens consumer books in similar extent
with magazines & newspapers. 20% 22% 22%
21%
20% 18%
Titles with both printed and online editions are 18%
complementary covering most consumers.
33%
Books 29%
27% 28%
25% 26% 25% 25% 25%
26% 23%
25% 23% 23%
25% 25% 24% 25% 22%
24% 21%
22% 21% 21%
21%
Sna Focus May'14 Sna Focus May'15 Sna Focus May'16 Sna Focus May'17 Sna Focus May'18
Wave Wave Wave Wave Wave
Teens Single Youth Families with kids Families without kids All Urban
21%
Payed to 18%
18%
attend -
16%
Football 16%
13%
12% 12% 13%
12% 11% 10%
12% 9% 9%
All segments have started to lose their interests 11% 10%
9% 10%
in sports. In 2018 only 1 out of 10 respondents 9% 8% 7%
declare that will pay to attend a Football game. 7%
7%
Sports lost it’s sparkle even as a fun offline 5%
activity: Teens and Single Youth probably play
Football online (ex. FIFA), as physically less
than 15% are playing football at least once per
year. 19% 19%
17% 17%
Sports 18%
16% 16% 14%
Last12M- 13%
Football 12%
8% 8% 8% 8%
8%
8% 8% 8% 9% 7%
4% 6% 5%
5% 5%
Sna Focus May'14 Sna Focus May'15 Sna Focus May'16 Sna Focus May'17 Sna Focus May'18
Wave Wave Wave Wave Wave
Teens Single Youth Families with kids Families without kids All Urban
49%
No matter what product, I buy only
46%
known brands (Totally Agree & 46%
Agree). 43%
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
32%
31%
30%
I trust in the products/services
recommended by the celebrities. 29% 30% 29%
(Totally Agree & Agree). 28%
28%
In the last years the role of influencers has 26%
27%
increased in people’s decision journey and 25% 25% 26%
celebrities are one of the main types of 25%
influencers. 25% 25%
24% 24%
For Teens the celebrity recommendation is 22%
important for trusting a product or service as
they are aspirational and well-known.
21%
We observe the celebrities influence is slowly 19%
increasing among all measured segments. 19% 20%
19%
17%
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Teens Single Youth Families with kids Families without kids All Urban
70%
Quite often I buy products on special 70% 69% 69%
69%
offers, promotional prices (Totally 69%
69% 68%
Agree & Agree). 68%
68% 66%
Despite the fact that promotions continue to be 66%
an important purchase driver, we observe 67% 67% 66% 66%
especially among Teens a decreasing importance 65%
in past 3 years, in accordance with their 65% 65%
increased interest in brands. 64%
63%
62%
60%
57%
57%
Sna Focus May'14 Wave Sna Focus May'15 Wave Sna Focus May'16 Wave Sna Focus May'17 Wave Sna Focus May'18 Wave
Posts on Facebook Single Youth Families with kids Families without kids All Urban
21% 22%
21% 22%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
TV Consumption & Devices
Case Studies
6%
Home Cinema
8% 53%
Regular
47%
5%
Urban population 22%
Blu-Ray Player
5% Families with kids SmartTV
28%
Urban/ Rural/ National Families with kids Men from Families Women from Families
Population with kids with kids
Info source: Infosys
Movies & Audio-Video Content
Urban/ Rural/ National Families with kids Men from Families Women from Families
Population with kids with kids
Video Content
Device possession Daily online Time Families with kids spend more time online in
comparison to the urban population, accessing internet Online
mainly from mobile phone, PC and tablet. Activities
27% 10%
Desktop <60 Min Based on mainly mobile internet consumption, they
36% 15% tend to have more short term sessions v. general urban Audio Content
population.
10% Editorial
Laptop/Notebook/ 31% 61-120 Min Content
14%
Netbook At least
39% All urban Families with kids
Weekly Offline
8% Activities
121-180 Min Online 68% 88%
26% 11%
Tablet Shopping
44% Behavior
6%
181-240 Min Accessing device Consumer
8% 75% Values
Gaming Console 8% 62%
51% 54%
Possession 20% Consumer
12% 13% 8%
23% 6%
240+ Min Particularities
Urban population 24%
Pc Tablet Mobile Phone Tv
Families with kids (Desktop/Laptop) Case Studies
Purposes
27%
35% Video Content
Surfing The Internet
38%
33%
20% Online
Electronic Mail (E-Mail) 26% Activities
32%
22%
20%
24% Audio Content
Listen Music
30%
20%
20% Editorial
Watch Movies 22% Content
28%
19%
PC is mainly used to relax & entertain, read E-Mails Offline
16%
Educational Purpose/Self Study 19% and for educational purposes. Activities
19%
19%
Men in the family use the PC for: surfing the internet,
16% Shopping
16% e-mail, listening to music and watching movies.
Play (Games) Behavior
20% Women, on the other hand, use the PC for for
13% educational purposes and for surfing the internet.
11% Consumer
Online Shopping 15% Values
18%
13%
Consumer
8%
11% Urban population Particularities
Job Tasks At Home
14%
9%
Families with kids
9% Case Studies
Other Hobbies (Not Games) 10%
14% Men from Families with kids
8%
8% Women from Families with kids
Other 10%
12%
10%
Video Content
Talk time No. of SMS
Online
8% 5% Activities
180+ Min 9% 100+ 4%
8% 5%
9% 4%
Both members of families with kids own a mobile phone, Audio Content
6% 4% most likely a smartphone.
121-180 Min 6% 50-100 4%
6% 3% Editorial
6% 4% They prefer speaking on the phone in comparison to sending
SMS, though women are increasingly using also this form of Content
16% 6% communication.
20% 7% Offline
61-120 Min 31-50
21% 6%
19% 7% Activities
30% 12%
34% 15% 96% have a mobile 55% own a Shopping
31-60 Min 11-30
33% 14% phone smartphone Behavior
34% 15%
27% 35%
98% have a mobile 71% own a Consumer
21% 43% phone smartphone Values
< 30 Min < 10
21% 43%
21% 43% 99% have a mobile 70% own a
Consumer
7% Urban population 32%
phone smartphone
Particularities
Not At All 6% Not At All 22%
7% Families with kids 24% 98% have a mobile 71% own a
6% 21% phone smartphone Case Studies
5% Men from Families with 6%
Dk/Na 5% kids Dk/Na 5%
5% 5%
5% Women from Families 6%
with kids
51%
Messenger/chat 69% Video Content
53% 65%
Photo Camera 62% 71%
62%
62% 43%
60% Online
I access social networks
35% 57% Activities
Internet 46% 61%
48%
45% 40% The most used features by both
Make pictures/photos 52% Audio Content
32% 48% genders are the photo camera,
40% 55%
Video Camera internet surfing and e-mail.
41% 37%
40% 49% Editorial
I use email Men from this life stage use their
49% Content
23% 48% mobile phone more for surfing the
3G (Video Messages) 28%
33% 31% internet, taking videos, using Offline
25% I access news sites 44% Bluetooth and using GPS.
47% Activities
22% 42%
Bluetooth 27% Women tend to use messenger/chat,
31% 32% Shopping
24% View/listen music/movies 41% take photos, and access social
41% Behavior
41% networks.
21%
Radio 24% 24% Consumer
26% 34%
23% I access other site types Values
37%
32%
20%
Gps 23% 22% Consumer
31% I access sites of newspaper & 32%
19% magazines 35% Particularities
30%
19% Urban population
Other Equipment 23% 23% Case Studies
Play games on the mobile 31%
Connection 27% Families with kids 32%
21% phone
30%
18% Men from Families with kids
19%
Mp3 Player 20% Use the GPS from the phone 25%
25% Women from Families with kids 32%
17% 20%
Video Content
94% 90% google.ro 93%
google.ro google.ro 92%
94% 88%
7% 6% 7% Consumer
messenger.com messenger.com messenger.com
6% 5% 6% Values
4% 3% 3%
twoo.com twoo.com twoo.com
4%
2% 3% Consumer
Particularities
3%
4% reddit.com 4%
reddit.com 2% reddit.com
3% 3%
Case Studies
3%
4% vk.com 3%
quora.com 2% quora.com
3% 2%
19% Men in this life stage are more likely to download Shopping
Play games on social networks weekly 23% games, and more likely to own a gaming console. Behavior
25%
21%
Women are more likely to play games online on Consumer
15% any device. Values
Download software/ games weekly 19%
22%
18% Consumer
Particularities
16%
16% Urban population
Play games on PC
20%
13% Case Studies
Families with kids
8%
Own a games console 12% Men from Families with kids
13%
11% Women from Families with kids
Video Content
5% 6% 5% They consider playing games a
loto.ro poki.ro poki.ro
5% 7% 6% family activity as poki.ro is top
Online
accessed.
Activities
5%
4% roblox.com 4% Are also preferring fortune games
poki.ro 5% roblox.com
5% 5% like lottery, betting websites. Audio Content
3%
4% y8.com 5%
roblox.com 4% loto.ro Editorial
4% 4%
Content
4%
friv.com
4% 4% 3% Offline
superbet.ro friv.com
4% 4% Activities
4%
fromdoctopdf.com
4% Shopping
2% 4%
friv.com fromdoctopdf.com Behavior
3% 4%
4%
loto.ro
3% Consumer
3% 2% Values
fromdoctopdf.com y8.com
3% 4% 3%
steampowered.com
3% Consumer
3% 3% Particularities
casapariurilor.ro steampowered.com
3% 3% 3%
superbet.ro
2% Case Studies
3% 3%
steampowered.com 2% casapariurilor.ro
3% casapariurilor.ro 3%
2%
27% 4%
Home 28% 8 Hours Or More 3% Editorial
34% 5%
24% 3% Content
19% 5%
In my car 26%
5% Offline
40% 5-8 Hours/Day
18% 5% Activities
4%
14%
19% 8% Shopping
At work 8%
26% 3-5 Hours/Day Behavior
15% 11%
7%
12% Consumer
During leisure activities 14% 18%
18% 19% Values
11% 1-3 Hours/Day
26%
14%
8% Consumer
Public Transportation 9%
11% 14% Particularities
8% Less Than 1 Hour/Day 17%
Urban population 20%
5% 16%
6% Families with kids Case Studies
Shopping/In Malls
7% 51%
5% Men from Families with kids 48%
Not At All
34%
1% 56%
At school/University 1% Women from Families with kids
1%
1%
Top 10 Favorite radio programs Urban population Men are the ones more
interested in listening to the Video Content
Families with kids
radio, mainly for music and to
48% Men from Families with kids listen to the news.
Online
41%
40%
Women from Families with kids
39%
35%
35%
34%
32%
32%
29%
28%
28%
27%
24%
26%
25%
but prefer to listen to health
27%
24%
24%
23%
22%
22%
21%
21%
23%
20%
20%
19%
19%
20%
18%
18%
18%
17%
programs, horoscope, or
16%
15%
15%
15%
15%
Audio
culinary programs. Content
Editorial
Music Weather News News Morning Health Road News Entertainment Horoscope Listeners Live Culinary
Programmes Programmes Show Recipes Content
Urban/ Rural/ National Families with kids Men from Families Women from Families
Population with kids with kids
Info source: SNA Focus & Gemius
Editorial Content: Newspapers Online & Offline titles
Urban/ Rural/ National Families with kids Men from Families Women from Families
Population with kids with kids
Info source: SNA Focus & Gemius
Editorial Content: Reading Books Behavior
Audio
Book genre Buying place Families with kids are more likely to buy books Content
than the urban population; women are the main
9% buyers, as they are in charge with children's’ Editorial
Children Books 25% 28% education.
17% Bookshop 34% Content
29% 29%
37%
18% Men do not show a preference for a genre, while
17% Printed Press Distribution 11% Offline
Prose 12% 14% women prefer to read prose.
Stall 11% Activities
20% 16%
14% The most frequent place to buy books will be
14% 8% Shopping
Other Kind Of Books 12% Hypermarket/Supermarket 11% through a bookshop, followed by a printed press
15% 7% distribution stall or will stumble upon a book Behavior
14%
10% 8%
when shopping at a hypermarket/supermarket.
Specialized Books 14%
Mail'Order 10% Consumer
11% 9%
15% 11% Values
6% 9%
Poetry 6% Book Market 10% Consumer
5% 9%
7% 10% Particularities
5% 6%
Political/Historical/Social
5% Romanian websites 9%
7%
Themes 5% Case Studies
4% 11%
5% 9%
Science Fiction Second Hand Bookshop 8%
9%
5%7%
3% 8%
56% 54%
None 49% Do Not Buy 47%
54%
58% 42%
44%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Top weekly Out of Home Activities
30%
Several times/week 30% Bilete la concerte/ festivaluri de muzica Online
36%
25% Activities
Urban population
26% Families with kids
Once/week 24% Men from Families with kids Audio
24%
23% Women from Families with kids Content
23% During summer Families with kids are
2-3 times/month 27% Info Sources Festivals/ Concerts Editorial
27% rather going out on a weekly basis, in
26% Content
39% line with general urban population
8% In store 76% behavior.
74%
Once/month 6% 79% Offline
2%
9% 59%
59% Despite being on an ascending trend in Activities
Search engine 30%
7% 92% terms of participation to musical
Once every few months 9% 34% events, they most probably prefer free Shopping
7% Product websites 51%
11% 30%
75% of charge ones, as less of them are Behavior
4% 32% purchasing tickets vs. general urban
Social networks 49%
Once every 6 months/less 4% 30% population. Consumer
4% 71%
4% 24%
Values
Friends, relatives 31%
1% 15%
50%
Never 0% Consumer
0% 21%
0% TV 29%
30%
Particularities
29%
2% 16%
1% Radio 27%
Dk/Na
0% 30% Case Studies
25%
1%
15%
Blogs 27%
15%
42%
12%
Newspapers, magazines, print 20%
30%
8%
4%
Other 6%
13%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Out of Home Activities: Sports
81% 83%
None 76%
80% Overall, the general interest in Video Content
60% None
86% 74% practicing sports or activities is
83% very low.
8% Online
Football 9% 7% Activities
20% Aerobic/Fitness (In Special Equiped 9% Men are the only ones practicing
2% Halls) 8%
10%
sports to a higher extent, being
4% more interested vs. general Audio
Other Sport 5% Content
9% 7% urban population in football,
3% Snooker 7% cycling, fishing or chess.
11%
4% 4% For women, the most practiced Editorial
Cycling 5% activity is aerobic or fitness. Content
9% 6%
2% 7%
Other Activity Offline
9%
3% 6%
4% Activities
Fishing Or Sport Hunting
8%
1% 5%
7% Payed to attend Shopping
86%
Jogging
82%
3% 8% Behavior
79%
4% 6%
69%
Chess
7%
2% 3% Consumer
4%
3% Camping (Tent Trip)
6% Values
Lawn Tennis 4%
3%
15%
6%
2% Consumer
7%
7%
4%
2%
2%
2%
2%
2%
3%
3%
3%
1%
2%
1%
2%
3%
3% 3% Particularities
Roller Skating/Skateboard
Athletics 3% 4%
5% 3%
2% Case Studies
2%
3% Extreme Sports (Bungee 2%
Basketball 3%
6% Jumping/Rafting/Etc) 3%
2% 2%
3% 2%
Voleyball 3% 2% Urban population Families with kids
5% Golf
3%
2% 1% Men from Families with kids Women from Families with kids
Video Content
77% 77%
I Enjoy Shopping Places to Find 79% 79%
Product's characteristics
Many Different Products 79% 79% Online
80% 79%
72% 64% Activities
I Tend Not To Change The Brand 74% Women are clearly main family
73% Price 62%
75% 61% shopper, they enjoy finding many Audio
72% 62% different products, paying more for a Content
When I Buy Something I First Check 74% 49% service to ease their lives and looking
Price 74% 50% at special offers. Editorial
74% Brand
51%
66% 49% Content
Pay More For Service to Make My 70% Men prefer to gather advice and look
69% 36%
Life Easier for information on products. Offline
70% 39%
Previous experience Both men and women first check the Activities
42%
67% 38% price when purchasing products.
When Visit Stores I Like to Get 69%
Some Advice 71% Shopping
68% 26%
64% Special offers 27% Behavior
Quite Often I Buy Products On 29%
66% 26%
Specific Offers 64% Main shopper Consumer
67% 15%
14% 90% Values
61% Expert recommendations 75% 78%
Look Info About Products Intend To 66% 17% 57%
Buy 66% 12% Consumer
65%
15% Particularities
62%
I Make A List Of The Items To 64% Friends' recommendations 13% Yes
Purchase 63% 13%
65% 14% Urban population Case Studies
60% 5% Families with kids
I Purch From Supermarket Than 64%
Small Shops 62% Commercial information 4% Men from Families with kids
65% 4%
3% Women from Families with kids
59%
I Enjoy Shopping Of Any Kind 64%
57%
68%
Offline they shop weekly from… They shop online more than the urban Audio
63% 65%
population does, men preferring Content
50% 50% 44% 50% more abroad e-shops.
26% 29%
7% 7% 6% 6% 6% 4% Editorial
On a weekly basis, the most
Content
frequented stores are small
Small Market Supermarkets Hypermarkets Cash& carry DIY Other stores
neighbourhood
neighborhood stores, markets, or
Offline
stores
supermarkets (the most popular are
Lidl, Profi or Penny). Activities
Visited hypermarkets in L3M Visited supermarkets in L3M Visited Electronics/
70%
appliances stores in L3M Men and women show very little Shopping
Kaufland 72% 64% difference in their preference for Behavior
70% Lidl 67% 32%
73% 65% consumable goods, but men do have
48% 68% 36% a higher preference for durable Consumer
Altex
Carrefour 52% 40% Values
53% 50% goods.
51% Profi 49% 34%
47%
38% 50% Consumer
Auchan 43% 23%
43% 39% Particularities
43% 40% 27%
Penny Market 42% Flanco
17% 29%
39%
Cora 16% Case Studies
17%
16% 24% 25%
Billa 22%
12% 21% 13%
Selgros 13% 23%
15%
11% 21%
17%
Media Galaxy
11% Mega Image 22% 20%
11% 26%
Metro 12% 20% 14%
10%
Urban population
Families with kids
Men from Families with kids
Women from Families with kids
Cosmetics & personal care products Telecom & Mobile services Banking Services
Video Content
48% 41% 43%
Learn more about the brand Learn more about the brand Learn more about the brand
37% 36% 38%
Online
Understand the benefits of a 38% Understand the benefits of a 35% Understand the benefits of a 35% Activities
product/service 30% product/service 32% product/service 32%
38% 27% 24%
Audio
Consider a new brand as opposed to the Consider a new brand as opposed to Content
Try the brand's product/services old one
30% 20% the old one 22%
Editorial
Consider a new brand as opposed to 35% 25% 22%
Try the brand's product/services Try the brand's product/services Content
the old one 29% 21% 20%
Offline
30% 23% 20%
Buy the brand Talk about the brand Talk about the brand Activities
29% 23% 20%
13% 9% 7%
Recommend the brand Recommend the brand Love the brand
13% 11% 7%
Urban population
8% 14% 19%
No effect No effect No effect
Families with kids 11%
9% 19%
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
Influenced Behavior Per Type of Products
7% 15% 10%
Love the brand Recommend the brand Recommend the brand
17% 23% 9%
Urban population
19% 9% 17%
No effect Families with kids No effect No effect
9% 16% 12%
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
E-commerce: Black Friday - Conversion index (Bought versus Intended)
Top 15
75%
Clothes, shoes and accessories 75%
58%
89%
61% Video Content
Books 70%
62%
78% 141%
66% Online
Skin care products 69%
65% Activities
50%
Toys and kids products 64%
56% Audio
70%
60%
63%
Content
TV, electronics 64% They continue to be Black Friday decided shoppers,
62%
50% with better conversion indexes versus general urban Editorial
HH appliances 55% online shoppers for most categories. The only
51%
59% Content
category with considerable lower conversion is skin
53%
Mobile phones, tablets and accessories 53% care products: most probably these consumers pay
46% Offline
64% more attention to the used brands and the purchase
44% intention is not triggered by price reduction. Activities
Interior decorations 41%
29%
50%
38% Book, toys, house hold appliances and furniture are Shopping
Personal care devices (electrical shaving device, etc) 40% Behavior
46% bought to a higher extent during Black Friday by
35%
41% families with kids and especially by women. Men are
Personal care products 28%
40% more involved in technical products like personal care Consumer
49% devices or IT&C. Values
24%
Furniture and mattresses 35%
32%
38% Consumer
29%
DIY products 29% Particularities
32%
25%
27%
Power tools and equipment 27% Case Studies
31% Urban population
22%
25%
Watches 25% Families with kids
21%
29%
30% Men from Families with kids
Computers, laptops and PC accessories 24%
37% Women from Families with kids
4%
20%
CD/DVDs 22%
32%
7%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce : Black Friday Information Sources
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce: Black Friday Purchase Drivers
Reasons they bought during Black Friday Reasons they bought presents during Black
Friday
69%
65%
Video Content
Products that I don’t momentarily own in my HH but I 84%
would need 82% For the winter celebrations 76%
85% 67%
82% Online
28% Activities
55% 41%
Products that broke down and need replacement Birthdays, anniversaries in the 64%
54%
55% family 59%
67% Audio
25% Content
33% 22%
Products that I will give as presents* To give a product they really 17% Main drivers to buy during Black Friday are
24%
43% wanted to a loved one 19%
to complete the necessary products in the Editorial
16% Content
22% household and to replace those that broke
17% 20% down.
Products I like, with no special reason Birthdays, anniversaries of 31%
16%
22%
Offline
18% friends
36% Women are more interested to find Activities
11% presents for winter celebrations or close
Premium/ luxury items that will have an affordable 14% 8%
11%
For various events (weddings, 18% ones anniversaries during Black Friday. Shopping
price
17% baptising, etc.) 11% They also have a higher tendency vs. men Behavior
22%
10% to buy luxury products or expensive
17% 6% products they didn’t afford otherwise. Consumer
Products I didn’t afford otherwise As presents for different 13%
12% Values
22% occassions (doctors, etc.) 11%
13%
4%
4%
Consumer
I am upgrading the products I am currently using 5%
7% For no special reason 4% Particularities
3% 11%
5% Case Studies
7% 4%
Products I already tested in the store 6%
8% Other events
7% 4%
7%
Urban population Families with kids Men from Families with kids Women from Families with kids
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
Summer Shopping Behavior: Purchased Products & Shopping Places
84%
Clothing 88%
87% Seasonal products fill most of the shopping cart. Women buy more ice cream,
89%
83% sunscreen, bathing suits, cosmetics, sunglasses. Men purchase more shoe ware, beer, Video Content
Ice cream 86% frizzy drinks.
80%
91%
74% Most purchases are made in hypermarkets & supermarkets, but many items are also Online
Sunscreen 82%
ordered online. Activities
72%
90%
77%
79% Audio
Shoeware 84%
74% Content
67%
Beer 73% Editorial
64%
84% Families with kids
61%
Content
Fizzy drinks 70% Cafes/
76% Petrol Neighborhood Beach Concerts/
65% Order online Supermarket Hypermarket
Station
Pharmacy
store stores festivals
Restaurant Other Offline
45%
s Activities
Bathing suits 53% Clothing 88% 50% 84% 0.0% 0.0% 8% 27% 0.0% 0.0% 3%
31%
71% Shoes 83% 46% 73% 0.0% 2% 9% 14% 0.0% 0.0% 3%
5… Shopping
48% Bathing suits 67% 41% 65% 0.0% 0.0% 12% 40% 0.0% 0.0% 3% Behavior
Cosmetics 33%
60% Sun glasses 64% 41% 63% 4% 1% 17% 51% 1% 0.0% 3%
44% Sunscreen 30% 49% 58% 3% 68% 2% 25% 0.0% 0.0% 5% Consumer
Yoghurt 48%
44% Cosmetics 70% 56% 81% 1% 52% 3% 11% 0.0% 0.0% 3% Values
50%
Fizzy drinks 8% 87% 86% 25% 0.0% 37% 40% 12% 42% 1%
42%
Sunglasses 39% Beer 5% 87% 81% 18% 0.0% 53% 42% 12% 51% 2% Consumer
29%
48% Ice cream 4% 91% 86% 20% 0.0% 63% 44% 8% 40% 1% Particularities
34% Yoghurt 2% 89% 83% 2% 0.0% 36% 14% 0.0% 0.0% 2%
Books 34%
24% Mousse 5% 79% 86% 9% 0.0% 38% 9% 0.0% 0.0% 2%
41% Case Studies
dessert
32%
Sportswear 34% Sportswear 70% 69% 83% 2% 0.0% 13% 16% 0.0% 0.0% 5%
33%
34% Books 69% 47% 57% 2% 0.0% 0.0% 2% 0.0% 0.0% 16%
20% Concert/festiv 59% 16% 22% 0.0% 0.0% 0.0% 0.0% 67% 0.0% 22%
Mousse dessert 22%
18% al tickets
25%
25%
Concert/festival tickers 20%
22%
18%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
HUMAN DESIRES
Video Content
For more
Online
Activities
Control
Something
to happen
Connect & Audio
Content
& &
love Editorial
Content
Offline
Activities
Shopping
Behavior
WHAT MATTERS MOST IS LOVE, TO ACHIEVE AND TO CONNECT
Consumer
The main thing that defines and shapes their lives are their loved They have a strong need to connect in order to develop stronger
ones. It is important for them to spend most of their time with bonds, not just for personal and emotional reasons, but also for
Values
other family members, to feel connected. practical reasons that involve gaining access to information in
order to widen their horizons. Consumer
They also feel a strong need to achieve more, to ensure a certain Particularities
level of comfort for their dear ones, to improve the quality of
time spent together. Case Studies
5% 46%
5% Loved ones 60%
Very unhappy 57% Video Content
3% 63%
7% 10%
Work 10%
13%
3% 5% Online
9% Activities
2% Health 7%
Unhappy 7%
2% 8%
2% 4% Audio
Fulfillment 4%
5% Content
32% 2%
6%
28% 3%
So and so
30%
Love 2% Editorial
6% Content
25% 3%
Free time 3%
44% 3%
Urban population 3% Offline
3%
Happy
46%
3% Activities
48% Hobbies 3%
Families with kids 2%
43% Shopping
5%
Spirituality 2%
16% Men from Families 3% Behavior
1%
19% with kids 2%
Very happy 2% They have high levels of happiness, the main reason Consumer
17% Weather 3%
Women from 1%
23% being their loved ones. Values
Families with kids 3%
Dk/Na 2%
2% Men level of happiness is also increased by professional Consumer
2%
3% fulfillments, while women happiness is mainly driven by Particularities
Travelling 2% love
4%
2% Case Studies
Music 2%
2%
1%
3%
Peace and relaxation 1%
1%
3%
1%
Spontaneous moments 1%
0%
1%
Video Content
Home made sweets are associated with family
togetherness, Romanian respecting the tradition of
having something sweet on the table for holidays, Online
Chocolate and Ice Cream are a person best friends! Activities
therefore enhancing the association with happiness and
feeling good.
Audio
1 out of 4 respondents state that they remember the 1st Content
The main word
time when they ate sweets and even if they don’t
that comes to remember exactly the type of consumed product, they Editorial
consumers
head when they still can remember the persons with whom they shared Content
think of sweets.
the moment.
Offline
Happiness is the term that best describes sweets, Activities
92 % 81 % 72 % 69 % 47 % 43 % followed by other positive feelings like enthusiasm,
energy, reward, joy, gratefulness.
Shopping
Most consumed types of sweets Second place in Third category of Chocolate taste is the most associated with childhood,
consumers preference sweets consumed Behavior
next in line being candies, home made cookies or ice
cream.
Moms are the ones cooking something sweet for the
Consumer
family, but nowadays due to lack of time or low cooking Values
skills, often when their dear ones want something sweet
they simply buy it. Consumer
Particularities
Sweets are seen also as gifts when they visit other
families with kids (77%) and also for their own children Case Studies
(60%).
Info source: Sweets Consumption Behavior Study, July’2018, by Starcom Media Romania
Case Study: Kinder Kids Day Caravan
Video Content
Parents try to weight down their kid sweets consumption, 44%
(idx 164) considering that kids should not eat to much sugar. Online
However, 38% (idx.203) consider that for certain food Activities
products they buy the brands preferred by their kid and 34 (idx
170) consider hard to refuse their kid. Audio
Content
Therefore they try to establish an occasional usage and in order
to be among most preferred brands, Kinder needs to be present
in most important occasions. Editorial
Content
Parents main online interests span from educational to health
and lifestyle, one of their major concerns being to find children Offline
going out places & activities. For Kids Day, Kinder could come Activities
with just a promotional offer, but it choose to enhance the
playfulness rooted in brand DNA and offer a parent & kid Shopping
experience through a playground caravan. Behavior
Case Studies
TV Consumption & Devices
Watch TV Online
88% 81% 80% 82%
offline Activities
28% 9 out of 10 persons from this segment own one TV, Offline
97% Tube
First Tv Set 23% and only half of them own the second one. Activities
94%
23%
Plasma Among Single Youth segment the smart TV Shopping
25%
penetration is higher than general urban Behavior
59%
Second Tv Set 23% population.
LCD
54% 23% Consumer
15% Values
LED
14% 18%
Independent Dvd Consumer
13% Particularities
Video Content
10%
11% 11% 15%
18% 16% filelist.ro 9%
filelist.ro filmeonline.biz
11% 16% 22%
23% 15% Online
10% Activities
9% 8% filmeonline.biz 13%
9% filelist.ro 13% 14%
filmeonline.biz 6% 12%
12% 20%
11% 6% Audio Content
7% 10%
6% 11% filmeserialeonline.org 12%
filmeserialeonline.org 12%
netflix.com 6% 9%
6% 9%
10% 6% Filelist.ro and Filmeonline.biz Editorial
7% 9%
f-hd.net 10% filmehd.net 9% are the main websites for movie Content
5% 10%
6% 10% 8% watching for the Single Youth target
f-hd.net
8% 6% in both urban and rural areas. In Offline
6% 7% 8%
9% f-hd.net terms of pay per view platforms
filmehd.net 10% 9% Activities
6% 8% 7% (such as Netflix), women tend to
filmeserialeonline.org 5%
12% 6% 6% access them more than men (in both Shopping
8% voxfilmeonline.net 8% netflix.com 7%
8% 6% urban and rural areas). Behavior
5% 8% 9%
voxfilmeonline.net 5% 5% 5%
7% 7% 7% Consumer
5% netflix.com voxfilmeonline.net 7%
6%
8% 6% Values
6%
filmehd.net 5% 4% 3%
9% filme-bune.net 5% filmeonline2016.biz 5% Consumer
8% 6% 6%
5% 4% Urban/ Rural/ National Particularities
3% 4% 4% Population
filme-bune.net 4% filmeonline2016.biz 5% 5%
5% 5% filme-bune.net 5% Single Youth Case Studies
4% 5% 4%
3% 3% 3%
3% filmeonline2013.biz 4% 4% Men from Single Youth
filmeonline2016.biz 4% filmeonline2013.biz 4%
6% 5%
4% 4%
Women from Single
Youth
Video Content
83% 82% 83%
facebook.com youtube.com facebook.com
83% 85% 84%
Online
79% 82% 80% Activities
youtube.com facebook.com youtube.com
80% 83% 84%
Video Content
Device possession Daily online Time Single Youth is a highly digitalized segment, more than
90% access the Internet at least weekly, in comparison Online
with urban population (68%) and more from mobile Activities
27% 10% phones than from PC.
Desktop <60 Min
6% They tend to have more long term sessions vs. general Audio Content
32%
urban population: this segment spends more than 240
minutes per day surfing the Internet. Editorial
10%
31% 61-120 Min Content
Laptop/Notebook/Net 8%
book
47% At least Weekly All urban Single Youth Offline
8% Activities
121-180 Min Online
11% 68% 95%
26% Shopping
Tablet Behavior
28% 6% Accessing device Consumer
181-240 Min
8% 77% 85% Values
8% 51% 54%
Gaming Console Consumer
23%
Possession
11% 13% 16% 6% 9% Particularities
240+ Min
51%
Pc Tablet Mobile Phone Tv
Case Studies
(Desktop/Laptop)
Urban population Single Youth
Purposes
27%
Surfing The Internet 40%
41%
38% Video Content
20%
Listen Music 39%
40% Online
38% Activities
20%
Watch Movies 41%
42%
40% Audio Content
20%
Electronic Mail (E-Mail) 33%
35% As a highly digitalized segment they use the PC for surfing Editorial
29% the Internet, to relax (listen music & watch movies) and Content
16% work (e-mail).
Educational Purpose/Self Study 26%
25% Offline
27% Single Youth men use the PC to a greater extent for playing Activities
16% (games) or cultivate other hobbies.
Play (Games) 29%
37% Shopping
15% Women, on the other hand, use the PC for educational
Behavior
purposes and online shopping.
11%
Online Shopping 20% Consumer
19%
20% Values
9%
Other Hobbies (Not Games) 18% Consumer
21%
15% Particularities
8%
Urban population
Job Tasks At Home 14%
14%
Single Youth Case Studies
13%
8% Men Single Youth
Other 11%
12% Women Single Youth
11%
5% Online
8%
100+ 12%
180+ Min 12% 11% Activities
12% 13%
12% Almost all men or women from this segment own a mobile
4% phone. As they are all day online on their mobile, 8 out of 10 Audio Content
6%
50-100 9% persons own a smartphone.
121-180 Min 8% 10%
8% 9%
6% This segment likes to spend a lot of time on their mobile Editorial
6% phone, speaking or sending SMS, they need to constantly Content
16% 12%
20% 31-50 communicate with others.
61-120 Min 13%
19% 11% Offline
20%
12%
Activities
30%
11-30 18%
31-60 Min 31% 16% 55% own a Shopping
28% 96% have a mobile
20% Behavior
36% phone smartphone
35%
27% 32% 80% own a
< 10 99% have a mobile Consumer
< 30 Min 20% 32%
21% phone smartphone Values
33%
17%
32% 99% have a mobile 79% own a
7% Consumer
Not At All 13% phone smartphone
Not At All 6% 14% Particularities
7% 10%
4% 99% have a mobile 84% own a
6% phone smartphone Case Studies
5% 4%
4% Dk/Na
Dk/Na 5%
4% 4%
4%
Video Content
83% 82% 83%
facebook.com youtube.com facebook.com
83% 85% 84% Online
79% Activities
82% 80%
youtube.com
80% facebook.com 83%
youtube.com
84%
Audio Content
14% 14% 14%
linkedin.com instagram.com instagram.com
13% 15% 15%
Editorial
13% 12% 10% Content
pinterest.com tpu.ro tpu.ro
13% 14% 13% Single Youths’ social media
13% 11% preferences revolve around Offline
12%
instagram.com pinterest.com Facebook and YouTube (in line Activities
10% pinterest.com
10% 13% with the general population).
10% 9% Shopping
12%
tpu.ro linkedin.com linkedin.com However, in rural areas Behavior
8% 7% 12% platforms such as TPU and
10% 9% Instagram are slightly more Consumer
9%
twitter.com twitter.com accessed by Single Youth, Values
6% twitter.com
8% 8% whereas in urban areas they
3% turn more towards LinkedIn
4%
quora.com 3% Consumer
reddit.com 4% quora.com and Pinterest. Particularities
4% 5%
6%
7%
messenger.com 4%
messenger.com 4% reddit.com Case Studies
4% 5%
3%
4% 7%
reddit.com
quora.com 3% messenger.com
4% 5%
Single Youth
Info source: Gemius
Gaming devices & frequency
6%
4% 4% Online
poki.ro
superbet.ro 5% roblox.com Activities
8% 4%
5%
roblox.com 5% Audio Content
5%
loto.ro 4% poki.ro
5% 4%
4% Editorial
steampowered.com Content
4% 4% 3%
poki.ro steampowered.com Single Youth from urban areas
3% 4% Offline
4% have a higher tendency to
Activities
loto.ro access betting websites, with
3% 5% top preferences such as
4% Shopping
roblox.com loto.ro Superbet and Loto. .
3% 3% 3% Behavior
superbet.ro
3% Consumer
3% 3%
Values
casapariurilor.ro 3% superbet.ro
2% 3%
y8.com Consumer
2%
3% Particularities
3%
steampowered.com 2% casapariurilor.ro
2% casapariurilor.ro 3% Case Studies
2%
2% 2%
4%
friv.com friv.com y8.com
1% 1% 2%
Video Content
Audio content they listen to weekly…. In comparison with urban population this segment
prefers online audio content, as they are highly
Online
At least All Single Men Women digitalized and always present on social networks (ex.
Youtube). Activities
Weekly urban Youth Single Youth Single Youth
Online 26% 45% 45% 46% Single Youth listen to the radio mostly at home or in Audio Content
their car. Most of them listen radio less than an hour
Offline 49% 44% 44% 44% per day.
Editorial
Content
Listen to the radio weekly…
Offline
Urban population
Single Youth’s top favorite type
Top 10 Favorite radio programs Single Youth Video Content
of radio programs are music and
Men from Single Youth weather news.
Women from Single Youth Online
34%
34%
33%
29%
28%
24%
in more for sports programs and
23%
22%
23%
21%
21%
21%
17%
20%
21%
19%
18%
19%
18%
17%
17%
20%
17%
18%
15%
road news.
15%
14%
13%
14%
15%
13%
13%
15%
13%
13%
14%
11%
14%
Audio Content
5%
Music Weather News News Morning Road News Entertainment Health Horoscope Listeners Live Sports Editorial
Programmes Show Programmes Programmes Content
Offline
National Activities
Urban Rural
55% 48% 52% Shopping
6-7 times/ week 6-7 times/ week 6-7 times/ week
48% 50% 48% Behavior
42%
Pop/Disco/Dance 52% Video Content
49%
58% 22%
Any musical events
32%
38%
21% Online
Old Music/Songs 19% 28% Activities
24% Non-musical events
36%
29%
24%
Other Types Of Music 22% Audio Content
28%
22% 15%
Latino Music 22% Editorial
20% Pop/Rock Concerts
27% 25% This segment listen in a greater extent songs Content
21% 10% from current top music hits, such as pop and
Ambiental Music 19% Opera hip-hop. While more men prefer hip-hop, Offline
18% 13%
21% women like pop and latino music. Activities
17% 9%
15% Classical Music Concerts Yearly Single Youth attends more musical Shopping
Clasical Music 13%
13% events in comparison with urban population, Behavior
17%
9% especially pop/rock concerts.
17% Modern Dance
Oriental Music/Manele 19% 13% Consumer
19% Values
20% 7%
16% Ballet Or Classic Dance
10% Consumer
Rock Music 25%
25% Particularities
24% 7%
Jazz Concerts
15% 10%
Rap/Hip Hop 33% Case Studies
34%
30%
17%
None 17% Urban population
19%
14% Single Youth
Urban/ Rural/ National Population Single Youth Men from Single Youth Women from Single Youth
Info source: SNA Focus & Gemius
Editorial Content: Newspapers Online & Offline titles
Urban/ Rural/ National Population Single Youth Men from Single Youth Women from Single Youth
Audio Content
During the summer period, Single Youths
Info Sources Books Books Purchase Location tends to purchase slightly more books
compared to the urban population (out of Editorial
68% which women from this age segment
In store 82% 66% Content
79% purchase significantly more books than
85% 82%
Online order
49% 79% men do). Offline
Search engine 69%
63% 85% Activities
73%
They will use as main information sources
27%
Social networks 58% 28% both in store experience as well as online
21%
85% 22% Shopping
Hypermarket inspiration (through search engines, social
16% 21% Behavior
58% networks and blogs). Women like to
Blogs 63% 23%
54% explore social networks for inspiration,
whereas men will turn to blogs to decide Consumer
25%
Product websites 49% 26% Values
42% 18% their next book purchase.
54% Supermarket
16% 21%
Friends, relatives 40% 15%
Consumer
42%
38% Particularities
Newspapers, magazines, 12% 2%
36%
print 42% 13%
31% Petrol station Case Studies
9% 21%
TV 18% 8%
21%
15%
5% 2%
Radio 13%
21% 9%
8% Beach stores
3%
21%
Other 2%
0%
4%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Top weekly Out of Home Activities
59%
Out of all the segments, Single Youths Video Content
30% 85% is the one who purchase concert/
30% Search engine
Several times/week 90% festival tickets the most.
28% 76%
31% Online
39% Activities
26% 85% When they prepare for their next
32% In store
Once/week 97% festival or concert, the majority of
29% 65%
34% Single Youth like to find inspiration
32%
Audio Content
23% online (through search engines and
Social networks 57%
2-3 times/month 23% 40% social networks), in stores and also
24% 88%
21% from friends and relatives. Editorial
24% Content
8% 53%
5% Friends, relatives Compared to men, women from this life
Once/month 53%
4% 53% stage turn more to social networks for
7% Offline
34% information as well as product websites Activities
7% 47% (which might offer festival tickets as
6% Product websites
Once every few months 27%
8% 82% campaign incentives/ prizes).
5% Shopping
21% Behavior
4% 34%
2% TV
Once every 6 months/less 27%
4% 47%
1% Consumer
15% Values
1% 32%
0% Blogs Concert/ Festival ticket purchasing
Never 27%
0% 41% Consumer
0%
16% 39% 49% Particularities
2% 28% 25% 31%
2% Radio
Dk/Na 27%
4% 29%
1% Case Studies
12% Bilete la concerte/ festivaluri de muzica
Newspapers, magazines, print 28%
27% Urban population
29% Single Youth
4% Men from Single Youth
Other 4%
0% Women from Single Youth
12%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Out of Home Activities: Sports
81% 83%
70% None 70% Video Content
None 70%
66%
77% 71% Overall, the general interest in
8% 7% practicing sports or activities is Online
Football 13% Aerobic/Fitness (In Special Equiped 13% Activities
19% very low.
4% Halls) 10%
18% Men are the only practicing
4% sports to a higher extent, being
6% 7% more interested vs. general
Audio Content
Other Sport 14%
6% Snooker
5% 17% urban population in football and
10% snooker.
4% Editorial
Cycling 7% 6% Content
7% For women, the most practiced
6% Other Activity 8%
9% activity is aerobic or fitness.
3% 7% Offline
Lawn Tennis 6% Activities
6% 5%
5% 9%
Jogging
3% 8% Shopping
4% 10%
Fishing Or Sport Hunting
5% Behavior
3% 3%
Roller Skating/Skateboard 7%
3% 5% Consumer
Chess 4% 10% Values
5%
4% 3% 82% Payed to attend
79%
3% Camping (Tent Trip) 5% 73%70% Consumer
5% 5% Particularities
Basketball 5%
5%
5%
2%
3% Extreme Sports (Bungee 4% Case Studies
Athletics 4% Jumping/Rafting/Etc) 5% 15%
4% 7%10% 4% 2%3% 3%2% 2%3% 3%2% 2%3% 3%2%
4% 3%
3% Urban population 2%
5% 3% None Football Basketball Handball Other Sport
Body Building Golf
6% Single Youth 3%
3% 3%
Men Single Youth Urban population Single Youth
Men Single Youth Women Single Youth
Women Single Youth
88%
81% Video Content
Watching TV
80%
82%
Online
52% Activities
71%
Use the computer
70%
72%
Audio Content
49%
At home, single youth prefer to use the Editorial
44%
Listening Radio computer, visit and receive visits and Content
44%
44% meet with their friends.
Offline
47% Men don’t seem to have a favorite Activities
32% weekly home activity, while women
Cook from Pleasure/Passion
23% enjoy relaxing, cooking, visit or receive Shopping
47% visits and meeting with friends. Behavior
47%
53% Consumer
Visit persons & Receive Visits
49% Values
59%
48% Consumer
Urban population
Particularities
60%
I meet with my friends Single Youth
57%
65% Men Single Youth Case Studies
35%
Women Single Youth
25%
Reading Newspapers
26%
24%
Urban population
97%97%97%96% Shop…
49%49%50% Single Youth
33% 28%27%29%
15% 15% 18%22%15%
Men Single Youth
Video Content
Shop offline Shop online Shop online in Shop online abroad Women Single Youth
Romania
Online
Activities
Offline they shop weekly from…
63% 63% Single Youth shops online more
44% 47% 50% 39% than the urban population does, Audio Content
26% 31%
7% 8% 6% 7% especially from Romanian e-shops.
Purchased products from Romanian online Purchased products from foreign websites Video Content
retailers
7% 3% Online
Clothing (Including Lingeries) 9% Clothing (Including Lingeries) 7%
7% 7% Activities
12% 6%
6% 3%
Books 9% Audio-Video Content 4%
6% 4% Audio Content
15% 5%
5% 3%
Footwear 8% Footwear 4%
7% 4%
10% 4% Most bought products Editorial
5% 2% from Romanian websites
8% Content
Selfcare Products 6% Selfcare Products 4%
3% are clothing, books,
12% 7%
5% 1% footwear and self-care Offline
It&C Products (Pc/Laptop/Printer) 9% 3% products, especially
9% It&C Products (Pc/Laptop/Printer) 3% Activities
7% 3% women.
4% 1%
Small Appliances (Iron/Friteuse) 5% 3% Shopping
5% Books 2% From foreign websites
5% 5% Behavior
4% 1% they purchase clothing.
Audio-Video Content 5% 2%
5% Small Appliances (Iron/Friteuse)
6% 2%
2%
Consumer
3% 1%
Values
Large Appliances (Refrigerator/Cooker) 6%
6% Food Or Sweet 3%
6% 4%
2% Consumer
3%
Electronics (Tv/Radio Set/Etc) 5% 1% Particularities
5% Large Appliances (Refrigerator/Cooker) 2%
5% 3%
1%
2%
Household Cleaners 3% 1%
2% Electronics (Tv/Radio Set/Etc) 1% Case Studies
3% Urban population 1%
1%
Single Youth
Cosmetics & personal care products Telecom & Mobile services Banking Services
Video Content
48% 41% 43%
Learn more about the brand Learn more about the brand Learn more about the brand
51% 38% 39%
Online
Understand the benefits of a 38% Understand the benefits of a 35% Understand the benefits of a 35% Activities
product/service 44% product/service 39% product/service 28%
38% 27% 24% Audio Content
Buy the brand Consider a new brand as opposed to the old
Try the brand's product/services
40% 12% one 25%
Editorial
Consider a new brand as opposed to 35% 25% 22%
Try the brand's product/services Try the brand's product/services Content
the old one 44% 39% 20%
Offline
30% 23% 20%
Buy the brand Talk about the brand Talk about the brand Activities
25% 21% 39%
13% 9% 7%
Recommend the brand Recommend the brand Love the brand
13% 7% 8%
Urban population
8% 14% 19%
No effect No effect No effect
Single Youth 17%
8% 21%
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
Influenced Behavior Per Type of Products
28% Offline
20% Understand the benefits of a product/service 24%
Talk about the brand Try the brand's product/services Activities
21% 26% 21%
8% 17% 16%
Recommend the brand Love the brand Ensure me that the brand is trustworthy Case Studies
9% 20% 11%
7% 15% 10%
Love the brand Recommend the brand Recommend the brand
17% 25% 8%
Urban population 9%
19% No effect 17%
No effect Families with kids 11% No effect
9% 20%
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
E-commerce: Black Friday Info Sources
79%
Retailers’ websites 87% Video Content
91%
84%
30%
Websites with all retailers and their offers 45% Online
44% Activities
47%
35%
47% Single Youth gets most of the
Online search engines 44% Audio Content
information on Black Friday offers
49%
38% directly from retailers‘ websites.
43% Compared to all urban population, Single Editorial
Retailers’ newsletters 47% Youth is more likely to be receptive to
40% Content
posts on Facebook related to Black
21%
32%
Friday information.
Websites that compare prices and offers Offline
34%
31% Women are more likely to subscribe to Activities
22% retailers‘ newsletters in order stay up to
Posts on Facebook 47% Shopping
31% date with any news on Black Friday
58% offers, whereas men will check out blog Behavior
18% articles and online comments in order to
TV ads 16% Consumer
16% decide whether or not an item is worth
16% purchasing. Values
10%
Friends, family, colleagues 26% Consumer
16%
33% Particularities
13%
Directly in store 14%
9% Urban population Case Studies
18%
9% Single Youth
Blog articles 25% Men Single Youth
34%
18%
Women Single Youth
20%
Online ads 26%
19%
31%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce: Black Friday - Conversion index (Bought versus Intended)
Top 15
76%
86%
Video Content
Clothes, shoes and accessories 96%
79%
72%
Make up products, perfumes 80%
78%
Online
76%
82% Activities
Books 72% Single Youth takes advantage of Black Friday to
70%
73% purchase items that help them improve their image
49% (such as clothes, shoes, accessories, makeup Audio Content
Mobile phones, tablets and accessories 62%
63%
65%
products and perfumes).
46% Editorial
TV, electronics 61% They are less keen on acquiring electronic items
63%
65% Content
for their house hold, since they are not keen on
91%
Personal care products 58%
50%
domestic needs. They will rather focus on goods
62% which they can have with them at all times (such Offline
50% as mobile phones, tablets and accessories). Activities
Interior decorations 49%
38%
60%
51% Men from this age segment will focus on acquiring Shopping
CD/DVDs 40%
25% watches, DIY products, auto-moto products. Behavior
65%
68% Women turn their attention to personal care items,
HH appliances 38% Consumer
25% interior decorations and other appliances
54%
(significantly less, however, compared to all urban Values
Personal care devices (electrical shaving device, 61%
31%
22%
population).
etc) 43% Consumer
64%
Computers, laptops and PC accessories 29% Particularities
23%
47%
45%
Photo, video products 25% Case Studies
25%
29% Urban population
59%
Auto-moto products 22%
25% Single Youth
22%
52%
DIY products 21%
29% Men Single Youth
14%
68%
Watches 18% Women Single Youth
35%
8%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce: Black Friday Purchase Drivers
Reasons they bought during Black Friday Reasons they bought presents during
Black Friday Video Content
69%
Products that I don’t momentarily own in my HH but I 72% 65%
would need 63% For the winter celebrations 85%
77% 50% Online
96% Activities
28% 41% The main reason why Single Youth
30% Birthdays, anniversaries in 67%
Products that broke down and need replacement 88% purchases during Black Friday is to get
29% the family Audio Content
30% 60% a good deal on items they desire to
20% own.
25% Birthdays, anniversaries of 33%
10% 25% Editorial
Products that I will give as presents* friends While women splurge and purchase
8% 36% Content
12% products that they long to have, men
22%
To give a product they really 24% will take advantage of Black Friday to Offline
22% wanted to a loved one 38% acquire premium/ luxury items at a
19% 20% Activities
Products I like, with no special reason more affordable price.
4%
8%
28% For various events 12% Shopping
(weddings, baptising, etc.) 13% Some take advantage of Black Friday
11% 12% to buy items from the Christmas Behavior
Premium/ luxury items that will have an affordable 13% shopping list (significantly more
4%
price 21% 9% compared to the general urban Consumer
9% For no special reason
population). Values
12%
10%
10% 4% Consumer
Products I didn’t afford otherwise Other events 6%
13% Particularities
9% 8%
4% 6%
As presents for different 3% Case Studies
I am upgrading the products I am currently using 4%
occassions (doctors, etc.)
8% 4%
2%
Urban population Single Youth Men from Single Youth Women from Single Youth
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
Summer Shopping Behavior: Purchased Products & Shopping Places
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
HUMAN DESIRES
Online
Something For
Control
to happen
Connect
more & Activities
Audio Content
Useful
Editorial
Content
Video Content
Half of the urban women declare that they take care alone of
cleaning, cooking, laundry, while their partner is mainly in charge Editorial
with fixing and repairing (34%) or driving (25%). Content
Even if 6 out of 10 women consider that they have similar rights with
their partner, when it comes to responsibilities fewer consider an Offline
equality between genders. Activities
They mainly worry about health system (35%) and violence or Shopping
physical abuse (16%) Behavior
Consumer
Values
Consumer
Particularities
Case Studies
Source: Starcom Women Status in Society Study, 2018, by Starcom Media Romania
Case study: Avon Cancel Cancer
Case Studies
TV Consumption & Devices
At least Weekly
All
Teens Teens Men Teens Women Video Content
urban
Online
Watch TV offline 88% 83% 84% 83% Activities
Audio Content
Watch TV online 42% 71% 69% 73%
Teens are the digital generation and they build
their life around the Internet, even when Editorial
Device possession Type watching TV. Content
28% In there household exists the second TV also,
97%
Tube Offline
21% as they have different TV watching
First Tv Set Activities
96% preferences than their parents and it’s a
23%
Plasma individual activity.
33% Shopping
59% However, despite being opened to online
Behavior
23%
Second Tv Set LCD consumption, few of them have a smart TV in
66% 22% Consumer
their household, as their parents remain
15% purchase deciders. Values
LED
14% 13%
Independent Dvd Consumer
16% Particularities
22%
SmartTV
5% 23%
Blu-Ray Player
7% Urban population Teens
8%
Video Content
11% 9%
EXATLON ROMANIA 9% 11%
5% EXATLON ROMANIA 12% EXATLON ROMANIA 8%
13% 10% 14%
15% Online
13%
14% 13% Activities
ROMANII AU TALENT 8% 10%
Among Teens top
4% ROMANII AU TALENT 11% ROMANII AU TALENT 9%
11% 11% 11% preferences in terms of TV
11% content are shows such as
7% 8% Audio Content
POFTITI PE LA NOI: POFTITI IN 7% 9% POFTITI PE LA NOI: POFTITI IN Exatlon and Romanii au
3% POFTITI PE LA NOI: POFTITI IN 8% 8%
VACANTA 5% VACANTA 4% Talent.
12% VACANTA 11% 11%
3% 10% Editorial
12%
BRAVO, AI STIL! ALL STARS GALA 6% 7% Women from this age Content
3% LAS FIERBINTI 7% LAS FIERBINTI 8%
9% 9% 4% segment in urban areas
5%
9% 3% watch more shows on TV as Offline
5% 7% opposed to men.
LAS FIERBINTI BRAVO, AI STIL! ALL STARS GALA 6% Activities
8% EXATLON ROMANIA - REZUMAT 7% 3%
3% 5% 10%
5% 9%
6% On a national level, men
7% Shopping
FRUCTUL OPRIT 5% EXATLON ROMANIA - REZUMAT 6% from Teens segment prefer
1% LECTII DE VIATA 7% 4% Behavior
9% 8% 7% Romanii au Talent, Las
6%
7% 5% Fierbinti and Exatlon,
7% Consumer
CHEFI LA CUTITE 4% GUESS MY AGE - GHICESTE FRUCTUL OPRIT 5% whereas women also enjoy
2% 6% 2% Values
7% VARSTA 4% 8% more fashion-oriented shows
4% 10%
6% like Bravo ai Stil or reality
BAIETI DE ORAS 4% 4% GUESS MY AGE - GHICESTE
5% shows such as Fructul Oprit. Consumer
4% BRAVO, AI STIL! ALL STARS GALA 6% VARSTA 3% Particularities
5% 3% 7%
10%
4% 8%
EXATLON ROMANIA - REZUMAT 4% 6% FERMA VEDETELOR 5%
3% AICI EU SUNT VEDETA 6% 5%
5%
Case Studies
6% 3%
9%
4% 4%
MOVIE MONDAY - ANTENA1 4% 5% MOVIE MONDAY - ANTENA1 5%
1% BAIETI DE ORAS 6% 2%
7% 6% 7%
5%
57% 14%
63% 17% Online
Comedy Any audio-video content
56% 17% Activities
70% 17%
52% Teens is the segment that
53% sometimes creates their own Audio Content
Action Movies
58% world, that’s why they prefer
47% horror and SF movies.
39% 5% Editorial
37% 7% Men are most likely to watch SF
Content
Love Movies Movies
23% 6%
9% movies, while women enjoy in
51% Offline
greater extent comedies, love
17% 6% Activities
movies, dramas and soap operas.
34% Music-Albums Of Author 6%
Horror Movies 4%
33% Shopping
35% 9% Teens are more open to buy audio-
21% 2% content in comparison with other Behavior
5% segments, mainly because their
Sf 31% Pc Games parents are the one paying. Consumer
39% 6%
23% 5% Values
3%
31% Cartoons/Movies/Music/Stor
29% 4% Consumer
Drama ies For Children 1% Particularities
22%
6%
37%
20% 1%
3% Case Studies
19% Foreign Language Courses
Soap Operas 2%
10% 4%
28%
83%
79% 82% facebook.com Online
youtube.com youtube.com 81%
90% 85% Activities
80%
84% 82% youtube.com
facebook.com facebook.com 89%
82% 78% Audio Content
13%
9% 11% instagram.com
tpu.ro tpu.ro 21% Editorial
29% 22%
Content
17%
13% 14% stirileprotv.ro Teens are YouTube-
instagram.com instagram.com 10%
26% 19% oriented when it comes to Offline
video watching. Activities
12%
9% 11% a1.ro
filmeonline.biz filmeonline.biz 9%
19% 15% Compared to all other Shopping
10% targets, Teens watch Behavior
9% 10% filmeonline.biz videos on Instagram the
cinemagia.ro imdb.com 16%
14% 11% most, as it is one of their Consumer
14% preferred platforms. Values
20% 10% digi24.ro
stirileprotv.ro cinemagia.ro 6%
13% 11%
Consumer
10% 11% tpu.ro
10% Particularities
imdb.com a1.ro 24%
12% 9%
3% 15% 10%
filme-bune.net stirileprotv.ro cinemagia.ro
11% 9% 11%
Purposes
16%
Play (Games) 35% Video Content
45%
26%
20% Online
Listen Music 35%
38% Activities
32%
27%
Surfing The Internet 35% Audio Content
37%
33%
20% Teens use the PC mainly for Editorial
Watch Movies 32% entertaining purposes: play games,
35% Content
29% listen to music, surfing the Internet,
16%
watch movies. Only 1 out of 4 use the
Offline
Educational Purpose/Self Study 25% PC also for educational purposes, still
26% Activities
25% significantly higher than general urban
population.
20% Shopping
Electronic Mail (E-Mail) 19%
16% Among this segment, men seem to Behavior
22%
highly use their PC for gaming.
9% Consumer
Other Hobbies (Not Games) 15%
17% Values
13%
11% Consumer
Online Shopping 12% Urban population Particularities
11%
14%
Teens
6% Case Studies
Listen To Radio 7%
8% Men Teens
6%
4% Women Teens
Irc (Chat) 7%
8%
5%
Video Content
8% 5%
180+ Min 14% 100+ 15%
12% 13% Online
16% 16% Activities
6% 4% More than 9 out of 10 teens have a mobile phone and 7
121-180 Min 9% 50-100 8% out of 10 own a smartphone, especially women.
6% 9% Audio Content
11% 7%
This segment likes to be connected, that’s why they
16% 6%
17% 15% spend a lot of time talking on their phone or sending Editorial
61-120 Min 31-50 SMS, some of them send more than 100 per day. Content
17% 13%
17% 18%
30% 12% Offline
31-60 Min 25% 11-30 19% Activities
28% 22%
23% 15%
Urban population 96% have a mobile 55% own a Shopping
27% 35% phone smartphone Behavior
< 30 Min 23% < 10 25%
26% Teens 24%
21% 26% 95% have a mobile 74% own a Consumer
phone smartphone Values
7% 32%
9% Men Teens 15%
Not At All Not At All 93% have a mobile 71% own a
8% 16% Consumer
9% 13% phone smartphone
Particularities
Women Teens
5% 6% 98% have a mobile 77% own a
Dk/Na 4% Dk/Na 4% smartphone
4% 4% phone Case Studies
4% 4%
Video Content
94% 91% google.ro 93%
google.ro google.ro 92%
94% 89%
79% 82% youtube.com 80% Online
youtube.com youtube.com 89%
90% 85% Activities
84% 82% facebook.com 83%
facebook.com 82% facebook.com 78% 81%
Video Content
79% 82% 80%
youtube.com youtube.com youtube.com
90% 85% 89% Online
84% 82% 83% Activities
facebook.com facebook.com facebook.com
82% 78% 81%
Video Content
55%
Play games weekly on any device or online 87%
91% Online
83% Activities
23%
Play games on mobile phone weekly 52%
60% Audio Content
43%
Video Content
6% 5%
2% poki.ro
friv.com 9% poki.ro
8% Online
9%
Activities
3% 3%
4% friv.com
8% friv.com
poki.ro 8% Audio Content
9%
3%
steampowered.co steampowered.co 3%
Editorial
3% m 7% m 7%
steampowered.co Content
m 7% Friv.ro, Poki.ro and
4% Steampowered.com are
4% Offline
roblox.com roblox.com the top most accessed
5% 6% Activities
4% gaming websites by Teens
roblox.com from both urban and rural
6% 3% 2% Shopping
y8.com areas. Behavior
y8.com
4% 5%
6% Consumer
loto.ro 4%
2% 5% Values
loto.ro loto.ro
1% 2%
Consumer
3% Particularities
casapariurilor.ro 2% 2%
2% superbet.ro casapariurilor.ro
1% 2%
Case Studies
4% 2% 3%
superbet.ro casapariurilor.ro superbet.ro
2% 1% 1%
Video Content
Audio content they listen to weekly….
In comparison with urban population this segment prefers Online
At least All online audio content. Activities
Teens Teens Men Teens Women
Weekly urban
The classical radio as audio content seems overrated for
Online teens, as 7 out of 10 doesn’t listen it at all. Audio Content
26% 43% 43% 42%
Top 10 Favorite radio programs Urban population Women from this age segment
tend to listen more to radio Video Content
Teens
programs (especially music,
Men from Teens horoscope and health
Women from Teens programs). Online
34% Activities
28% 29%
21% 23% 21%
17% 15% 17% 19%
13% 15% 14%
8%5%12% 8% 9%
10% 5% Audio Content
7% 7%6%8% 6%5%7% 6%5%6% 5% 7% 6% 5%4%6%
7% 5% 3% 4%
Music Weather Morning Horoscope News Culinary Listeners Live Health Entertainment Celebrities Editorial
News Programmes Recipes Programmes Show Interviews Content
Offline
Activities
Urban Rural National
Shopping
55% 48% 52% Behavior
6-7 times/ week 6-7 times/ week 6-7 times/ week
45% 44% 44%
21% 20%
Consumer
18%
3-5 times/ week 3-5 times/ week 3-5 times/ week Values
31% 29% 30%
6% 6% 6%
1-3 times/ month 1-3 times/ month 1-3 times/ month Case Studies
5% 4% 5%
Didn't listen to radio 7% Didn't listen to radio 17% Didn't listen to radio 12%
lately 5% lately 10% lately 7%
Daily Or Almost Weekly 1-3 Times/ Month Less often Never Consumer
Daily
Particularities
Read books…
40% 38%
15% 15%
29% 29% Case Studies
6% 8% 10% 10%
Urban/ Rural/ National Population Teens Men from Teens Women from Teens
Urban/ Rural/ National Population Teens Men from Teens Women from Teens
Audio Content
Urban population Teens Men from Teens Women from Teens
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Top weekly Out of Home Activities
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Out of Home Activities: Sports
44%37%51% 42%36%48% Teens Teens shop online more than the urban
33% 32% 26%24%28% Video Content
15% Men Teens population does, especially from both
Women Teens Romanian and abroad e-shops.
Shop offline Shop online Shop online in Shop online abroad Online
Romania On a weekly basis, the most frequented Activities
stores are small neighborhood stores.
Offline they shop weekly from…
Teen women seem to visit more the Audio Content
63% 68%
50% 44% 44% 42% hypermarkets (Kaufland, Carrefour and
26% 29% Auchan) most probably because are
7% 12% 6% 8%
located in shopping malls. Editorial
Content
Small Market Supermarket Hypermarket Cash&Carry Diy
neighbourhood
Offline
stores
Activities
Visited hypermarkets in L3M Visited supermarkets in L3M Visited Electronics/ appliances stores in L3M
Shopping
70% 64% 32% Behavior
Kaufland 69% Lidl 66%
64% 61% 35%
74% 71% Altex
48% 36% Consumer
50%
49% Profi 53% 34% Values
Carrefour 44% 51%
55% 56%
39% 23% Consumer
38% 28%
39% Penny Market 39% Flanco Particularities
Auchan 32% 36% 27%
47% 42%
24% 28%
12% 27% Case Studies
16% Billa 13%
Selgros 15% 25%
28%
17% 18%
21% Media Galaxy
17% Mega Image 20% 19%
Cora 15%
14% 17%
22% 17%
17%
Video Content
Purchased products from Romanian online retailers Purchased products from foreign websites
7% Online
11% 3%
Clothing (Including Lingeries) 10% Clothing (Including Lingeries) 6% Activities
13% 6%
5%
5%
Selfcare Products 10% 3%
7% Footwear 6% Audio Content
12% 7%
4%
5% 2%
Footwear 9%
8% Selfcare Products 5% Most bought products Editorial
11% 5%
5% 5% from both Romanian Content
7% 3%
It&C Products (Pc/Laptop/Printer) 4% or foreign websites
6% Audio-Video Content
8% 7% are clothes, self-care Offline
2%
4% products and Activities
6% 1%
Audio-Video Content 6% 4% footwear.
It&C Products (Pc/Laptop/Printer) 4%
5%
6% 5% Shopping
6% 1% Behavior
Books 3% 3%
Small Appliances (Iron/Friteuse) 4%
8%
4% 3%
1% Consumer
Small Appliances (Iron/Friteuse) 5%
4% Books 2% Values
6% 2%
3%
3%
Large Appliances (Refrigerator/Cooker) 4% 1% Consumer
4% (Non)Alcoholic Beverages 2%
4% 1% Particularities
4%
1%
Mobile Phone 3% 1%
2% Electronics (Tv/Radio Set/Etc) 2%
4% 2% Case Studies
2%
2%
Household Cleaners 3% 1%
2% Household Cleaners 2%
4% 1%
3%
74%
Sunscreen 81%
64%
88%
84% Summer seasonal products are on Teens’ shopping lists, especially those that Video Content
Clothing 78% they use during fun escapes from the city – sunscreen and bathing suits. They
63%
89% also take advantage of this time of the year to renew their wardrobe by
77% Online
74%
purchasing clothing and shoe ware.
Shoeware 68%
84% Activities
45% Teens rarely plan their purchase journeys. They prefer buying from online stores
Bathing suits 70% and supermarkets and once in a while they enjoy the spontaneous shopping
65%
79% experience – such as buying bathing suits from beach stores. Audio Content
42%
Sunglasses 67%
79%
53%
Editorial
59%
83%
Teens Content
Ice cream 56%
64%
61% Petrol Neighborhood Beach Concerts/ Cafes/
Fizzy drinks 52% Order online Supermarket Hypermarket
Station
Pharmacy
store stores festivals Restaurants
Other Offline
43% Activities
64%
5… Clothing 66% 9% 3% % % 3% 5% % % 16%
Cosmetics 52% 62% 27% 24% % % 4% 15% % % 2%
49% Shoes Shopping
53%
34% Bathing suits 33% 13% 29% % % % 58% % % % Behavior
Books 41% 27% 14% 18% 31% 2% 4% 33% 2% % 6%
38% Sun glasses
47%
27% 33% 28% 2% 30% % 13% % % % Consumer
25% Sunscreen
Concert/festival tickers 37%
43% 45% 18% 29% % 24% % % % % 8% Values
32% Cosmetics
% 45% 37% 21% % 26% 18% 3% 29% %
44% Fizzy drinks Consumer
Yoghurt 33% % 36% 29% 7% % 7% 14% 7% 21% %
20% Beer
47% Particularities
20% Ice cream % 52% 45% 32% % 41% 36% 5% 11% 2%
Mousse dessert 26%
35% Yoghurt % 52% 28% 8% % 12% 8% % % 4%
16% Case Studies
67% Mousse dessert % 63% 58% % % % % % % 5%
Beer 19%
24% Sportswear 63% % 50% % % % % % % 13%
16%
32% 53% 43% 30% % % % % % % 20%
Sportswear 11% Books
26%
11% Concert/festival 74% % % % % % % 26% % 15%
tickets
Urban population Teens Men from Teens Women from Teens
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
HUMAN DESIRES
Online
Something For
Control to happen more
Connect Place & Activities
Audio Content
Useful
Editorial
Content
Offline
TEENS ARE NOWADAYS THE HYBRID BETWEEN DREAMERS AND Activities
REALISTS, SEEKING CONTROL, SOMETHING TO HAPPEN, MORE,
CONNECTIONS AND A SENSE OF BELONGING AND FINDING THEIR Shopping
PLACE
Behavior
Nowadays Teens are becoming more and more aware of different that other segments. As a result, they know that it’s possible for
Consumer
contexts from a younger age. Digitally native and naturally anyone to leave their mark on the world and that’s what they
curious, Teens are influenced not only by family, loved ones, want for themselves (for more). They want total control of their
Values
friends and high school colleagues, but also by all the information own decisions and they want to see results quickly (something to
that is available to them online. Consequently, they learn from an happen). Consumer
early age where to look for the needed information. Particularities
During their transition from childhood to early adulthood, Teens
Similarly to other targets, Teens look after a life full of aspire to create meaningful connections that will shape their life’s Case Studies
fulfillments. They are at an age when they start to recognize their journey (connect). They are at an age when they shift validation
own potential and drivers. As such, they realize quickly that they and approval from their family/parents to that of their circle of
are the only ones who can lead them to achievements. Since they friends or peers.
are a generation that has grown up in front of a screen, during the While men from this age segment strive to find a sense of
age of information, they have seen success stories more often belonging (to new groups), women from this segment desire to
feel needed and useful to others.
Video Content
Even though Teens didn’t attend musical events so much in the past
years (source: SNA Focus), this year almost half of Neversea
Online
participants were from this segment.
Activities
Most of them came to see their favorite artists, this being visible in the
volume of social mentions related to their performances. 24 brands Audio Content
were present during festival with different activations that made one of
the most mentioned theme in social media.
Editorial
Brands that obtained highest number of shares were those which Content
offered participants useful information and experiences like taking a
break from music and enjoying a movie, converting steps into tokens, Offline
getting people to enjoy artistic moments, allowing them to disconnect Activities
from the festival madness and connect more through their senses.
Shopping
Behavior
Consumer
Values
Consumer
Particularities
Case Studies
Video Content
As for youngsters one of the most important brand consideration aspect is to
have relevant product experiences, in summer of 2018 Samsung decided to Online
communicate with them during most desired fun experiences - music festivals, Activities
the biggest opportunity to interact with them.
Considering the fact that festivals are generating a high amount of photo and Audio Content
video content in social media during summer, S9 came up with a contextual
campaign “Do epic shots, with Galaxy S9” and make your summer holiday
memorable. Editorial
Content
The campaign captured all festival related experiences:
• Before the festival: the search after the Epic Squad was launch, creative Offline
groups of friends submitting their greatest group shot and winning festival Activities
tickets, accommodation, a brand new Galaxy S9 and one of a kind experience
with their loved influencers Shopping
• During the festivals, Samsung influencers dared participants to take epic Behavior
shots and to have epic fun experiences using Samsung technology (e.g. VR,
slo-mo videos); Vice editorials guide festival goers to make most of festivals Consumer
experience; Values
• A post festival film with epic squad experience, shot entirely with S9 was
released in social media after festival ended. Consumer
Particularities
Case Studies
TV Consumption & Devices
Video Content
Watch TV offline 88 91 91 90
TV continues to be watched mainly offline Audio Content
among this segment.
Watch TV online 39% 37% 42% 32%
Families without kids are an aging Editorial
population with a preference for more Content
Device possession Type traditional devices, such as a radio set and
28% cameras with aim built in. Similar to other Offline
Tube Activities
97% 32% segments, almost all own a first TV set
First Tv Set and about half own a second.
97% 23%
LCD Shopping
22% Families without kids own more regular Behavior
59% 23% TV’s and less Smart TV’s than the general
Second Tv Set Plasma population. Consumer
59% 21%
Values
15%
LED
38% 14% Consumer
Radio Set
41% Particularities
13% 13%
Video Content
16% 12%
ROMANII AU TALENT 15% 15% ROMANII AU TALENT 16%
LAS FIERBINTI 16% 15%
17% 16% Families without kids have
11% 14% Online
14% 11%
14%
TV preferences which are in Activities
LAS FIERBINTI 15% LAS FIERBINTI 14%
16% ROMANII AU TALENT 15% 16% line with those of the
12% 13%
8%
15% general population’s (on a
9% 8%
10% national level). Audio Content
NEWS PRO TV 19:00 13% WEATHER - PRO TV NEWS 19:00 11%
11% STEAUA SUFLETULUI/COBAN YILDIZI 12%
10% 10%
15% 10% Both men and women enjoy
8% 9% 8%
watching entertainment Editorial
SPORT - PRO TV NEWS 19:00 10% STEAUA SUFLETULUI/COBAN 10%
12% WEATHER - PRO TV NEWS 19:00 11%
7% shows such as Romanii au Content
9% 12% YILDIZI
11% 13%
8% 8%
Talent and Las Fierbinti.
7% Offline
10% 10%
While men enjoy watching
WEATHER - PRO TV NEWS 19:00 11% ACCES DIRECT 10% SPORT - PRO TV NEWS 19:00 Activities
9% 11% sports news and football
9% 11% 9%
6% 11% 8% games, women prefer
FOTBAL - CAMPIONATUL 9% 10% turning their attention to Shopping
13% EXATLON ROMANIA 10% NEWS PRO TV 19:00
MONDIAL
5%
9% 10% soap operas or dramas Behavior
11% 9%
6% 8% 8% (such as Steaua Sufletului).
CE SPUN ROMANII 9% 9% FERMA VEDETELOR 9% Consumer
9% FERMA VEDETELOR 10% 8%
9% 9%
In urban areas, women from Values
9%
7% 9% this age segment also enjoy
8%
FERMA VEDETELOR 8% 9% EXATLON ROMANIA 9% culinary shows such as Chef Consumer
8% SPORT - PRO TV NEWS 19:00 10% 7%
9% 9% 11% la Cutite. Particularities
6% 7% 6%
STEAUA SUFLETULUI/COBAN 8% 9% FOTBAL - CAMPIONATUL 8%
5% ROATA NOROCULUI 8% 12%
YILDIZI
11% 9%
MONDIAL
5%
Case Studies
7% 7% 6%
CHEFI LA CUTITE 8% NEWS PRO TV 19:00 9% CE SPUN ROMANII 8%
6% 9% 8%
10% 8% 8%
Men from Families without kids Women from Families without kids
Video Content
Device possession Daily online Time
Online
Being a more mature segment, Families without kids Activities
27% 10%
own less devices and spend less time online in
Desktop <60 Min comparison to the general population.
22% 10% Audio Content
Most access a desktop/laptop or a mobile phone, but
at a lower rate than the general urban population.
10% Editorial
31% 61-120 Min Content
Laptop/Notebook/Net
9%
book
24%
Offline
8% At least Weekly All urban Families without kids
Activities
121-180 Min
26% 6% Shopping
Tablet
19%
Online 68% 52% Behavior
6%
181-240 Min Consumer
5% Values
8%
Gaming Console Accessing device
Possession 51% 54% Consumer
5% 23% 40% 37% Particularities
240+ Min 13% 9% 6% 4%
13%
Urban population
Pc Mobile Phone Tablet Tv Case Studies
Families without Kids
(Desktop/Laptop)
Video Content
84% 82% 83%
facebook.com facebook.com facebook.com
83% 81% 84%
Online
79% 82% 80% Activities
youtube.com youtube.com youtube.com
75% 81% 76%
Video Content
94% 91% 93%
google.ro google.ro google.ro
94% 93% 94%
84% 82% 83% Online
facebook.com facebook.com facebook.com
83% 87% 84% Activities
79% 82% 80%
youtube.com youtube.com youtube.com 76%
75% 79%
76% 70% 73% Audio Content
google.com google.com google.com
75% 74% 74%
63% 58% 61%
yahoo.com yahoo.com yahoo.com Editorial
66% 65% 65%
43% 37% 41% Content
emag.ro emag.ro emag.ro
43% 42% 43%
38% 35% 36% Offline
olx.ro olx.ro olx.ro
39% 39% 39% Activities
33% 23% 33%
wikipedia.org adevarul.ro wikipedia.org
31% 32% 31% Families without kids Shopping
27% 31% 25%
adevarul.ro
mostly access big Behavior
adevarul.ro wikipedia.org 30%
31% 31% international giants
29% 31% 30% (Google, Facebook,
betano.com betano.com betano.com Consumer
26% 26% 26% YouTube, Yahoo), Values
21% 21% wordpress.com 22% followed by retailer
wordpress.com wordpress.com 23%
22% 22% websites (Emag and
17% Consumer
20% 15% stirileprotv.ro Olx), news websites
stirileprotv.ro
21%
stirileprotv.ro
19% 21% Particularities
(Adevarul) and sports
18% 13% 15% betting websites
libertatea.ro libertatea.ro libertatea.ro
21% 18% 19%
(Betano). Case Studies
16% 13% digi24.ro 14%
digi24.ro okazii.ro 17%
18% 17%
18% 10% booking.com 16%
booking.com cancan.ro 17%
18% 16%
Purposes
27%
Surfing The Internet 20%
22% Video Content
19%
20%
Electronic Mail (E-Mail) 15% Online
17%
14% Activities
20%
13% They mainly use the PC for surfing the
Listen Music internet, e-mail and listening to music. Audio Content
16%
11% Being a less technology-oriented
20% segment, the percentages are much
Watch Movies 13% smaller than for the general urban Editorial
16%
10% population. Content
16%
Educational Purpose/Self Study 12% Males from families without kids tend to Offline
12%
12% access the PC more, especially to listen Activities
16% to music, watch movies or play games.
Play (Games) 11% Shopping
13% Behavior
9%
11%
Online Shopping 7% Consumer
8% Values
7%
8%
6% Urban population Consumer
Other
8% Particularities
6%
Families without Kids
8%
Job Tasks At Home 6%
Men Families without Kids Case Studies
6%
6%
9% Women Families without Kids
Other Hobbies (Not Games) 6%
7%
5%
Video Content
94% 91% 93%
google.ro google.ro google.ro
94% 93% 94%
84% 82% 83%
facebook.co… facebook.co… facebook.co… Online
83% 87% 84%
Activities
79% 82% 80%
youtube.com youtube.com youtube.com 76%
75% 79%
76% 70% 73% Audio Content
google.com google.com google.com
75% 74% 74% Families without kids
63% 58% 61%
yahoo.com yahoo.com yahoo.com access the most big
66% 65% 65% international giants Editorial
43% 37% 41% Content
emag.ro emag.ro emag.ro (Google, Facebook,
43% 42% 43%
36% YouTube, Yahoo),
38% 35% Offline
olx.ro olx.ro olx.ro followed by retailer
39% 39% 39% Activities
33% websites (Emag and
33% 23%
wikipedia.org adevarul.ro wikipedia.org Olx), news websites
31% 32% 31%
27% 31% 25% (Adevarul) and sports Shopping
adevarul.ro wikipedia.org adevarul.ro betting websites Behavior
31% 31% 30%
29% 31% 30% (Betano).
betano.com betano.com betano.com Consumer
26% 26% 26%
Values
21% 21% wordpress.c… 22%
wordpress.c… wordpress.c… 23%
22% 22%
20% 15% 17% Consumer
stirileprotv.ro stirileprotv.ro stirileprotv.ro
21% 19% 21% Particularities
18% 13% 15%
libertatea.ro libertatea.ro libertatea.ro
21% 18% 19%
Case Studies
16% 13% digi24.ro 14%
digi24.ro okazii.ro 17%
18% 17%
18% 10% booking.com 16%
booking.com cancan.ro 17%
18% 16%
Video Content
84% 82% 83%
facebook.com facebook.com facebook.com
83% 87% 84% Online
79% 82% 80% Activities
youtube.com youtube.com youtube.com
75% 79% 76%
15% 9% 12% Audio Content
linkedin.com linkedin.com linkedin.com
16% 14% 15%
12% 11% 12% Editorial
pinterest.com pinterest.com pinterest.com
13% 13% 13% Content
13% 14% 13% Families without kids
instagram.com instagram.com instagram.com Offline
11% 13% 12% from urban areas as
Activities
well as those from rural
10% 9% 9%
twitter.com twitter.com areas access social
11% 11% twitter.com Shopping
11% networking sites in a
6% similar manner (with Behavior
8% 7%
messenger.com messenger.com messenger.com top preferences being
9% 9% 9% Consumer
Facebook and YouTube
9% 11% 10% followed by LinkedIn, Values
tpu.ro tpu.ro tpu.ro Pinterest and
6% 7% 7%
3% Instagram). Consumer
4%
twoo.com twoo.com 4% Particularities
5% twoo.com
4% 5%
4% 2% 4%
sentimente.ro Case Studies
reddit.com 3% reddit.com
3% 3%
26%
19% Video Content
Play Pc/Wii/Playstation/Mobile Phone
19%
20%
Online
23% Activities
14%
Play Games On The Mobile Phone
15%
14% Audio Content
20%
12% Editorial
Play Online Games Overall, families without kids are less likely than
13% Content
11% the urban population to play any games, on any
device or online.
19% Offline
Play The Specific Network Games
11% Men from families with kids are more likely to Activities
12% download software/programs and games.
10%
Shopping
16% Behavior
11%
Play Games on PC
13% Consumer
9% Values
Urban population
15%
8% Consumer
Download Software/Programmes/Games
11% Families without Kids
Particularities
7%
8% Case Studies
Men Families without Kids
5%
Console Possession
5%
4% Women Families without Kids
Video Content
6% 4% 5%
loto.ro loto.ro loto.ro
7% 6% 7% Online
Activities
6% 5%
4% poki.ro
superbet.ro 4% poki.ro Audio Content
4% 4% Families without kids access
4% Loto.ro the most (from both
4% roblox.com 3% urban and rural areas). Editorial
4% Content
roblox.com superbet.ro
3% 4% Other websites used for
2%
superbet.ro gaming are Poki.ro and Offline
3% Roblox.com. Activities
4% 4%
poki.ro 3% roblox.com
3% 3% Shopping
friv.com Behavior
2%
3% 2%
casapariurilor.ro 3% casapariurilor.ro Consumer
2% steampowered.com 3% Values
2%
3% 2% 3% Consumer
steampowered.com steampowered.com Particularities
casapariurilor.ro
2% 2% 3%
Case Studies
2% 3% 3%
friv.com y8.com friv.com
2%
1% 2%
4%
Offline
National Activities
Urban Rural
55% 48% 52% Shopping
6-7 times/ week 6-7 times/ week 6-7 times/ week
58% 51% 55% Behavior
Consumer
Daily Or Almost Weekly 1-3 Times/ Month Less often Never
Daily
Particularities
Read books…
Case Studies
29% 27% 40% 41%
6% 6% 15% 15% 10% 10%
Urban/ Rural/ National Population Families without kids Men from Families without kids Women from Families without kids
Visited online
Recent Read offline
Video Content
Urban Urban Rural National
3% 23% 25%
4% 27% 30% Online
Click adevarul.ro 31% adevarul.ro 32% adevarul.ro 31%
4% 32% 34% 29%
3% 29% 30% 15% Activities
13%
18% 19%
2% libertatea.ro 21% libertatea.ro 18% libertatea.ro 20%
Gazeta Sporturilor De Duminica 2% 21% 21% 18%
5% 20% 15% Reading newspapers
10% 12% Audio Content
14% 16% 16% online is more
cancan.ro 17% cancan.ro cancan.ro 17%
2% 18% 18% 15%
2% 16% 13% 10% convenient for
Gazeta Sporturilor 9%
4% 11%
13% 12% Click.ro 13% Families without Editorial
Click.ro 14% Click.ro 15% 14%
9%12% kids than purchasing Content
2%
12% 8%10%
2% 11% 12% them and reading
Click De Duminica 3% evenimentulzilei.ro 13% evenimentulzilei.ro 12% evenimentulzilei.ro 13%
2%
14%
8%
15% 9% the printed versions. Offline
10% 7%
6%
2% 9%
8% gandul.info 10% Activities
gandul.info 11% gandul.info 13% The publications
Click Pentru Femei 2% 13% 12% 5%
6% 4% 7%
3%
5% they read the most Shopping
8% 8%
zf.ro 9% zf.ro 6% zf.ro 10% (online) are
2% 11% 8% 6% Behavior
2% 6% 5% 5% Adevarul, Libertatea
Libertatea 4%
6% 7% and Cancan.
1% capital.ro 7% capital.ro 6% capital.ro 9%
9% 9% 4% Consumer
2% 4% 2%3% 3%
2% 3% Values
Libertatea-Editia De Duminica 3% 4% ziaruldeiasi.ro 3% ziaruldeiasi.ro 3%
ziaruldeiasi.ro 4% 3% 3%
1% 3% 3% 4%
1% 2%
2% Consumer
2% 3% gds.ro 2%
2% gds.ro 3% kmkz.ro 3% 2% Particularities
Libertatea Pentru Femei 1%
2%
3% 2% 2%
2% 1% 2%
3% gds.ro 2% kmkz.ro 2%
2% Clickpentrufemei.ro 2% 2% 3%
2% 3% 2% 1% Case Studies
Libertatea-Supliment Weekend 2% 2% 2%
2% 2%
kmkz.ro 2% Clickpentrufemei.ro 2%
2%
Clickpentrufemei.ro 2%
3% 2% 3%
1% 1%
1% 1%
Evenimentul Zilei 2% 2% 2%
2% cotidianul.ro 2% cotidianul.ro 2%
2%
cotidianul.ro 3%
1% 3% 2% 1%
2%
Urban/ Rural/ National Population Families without kids Men from Families without kids Women from Families without kids
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Top weekly Out of Home Activities
Online
Bilete la concerte/ festivaluri de muzica Activities
30%
Several times/week 29% Urban population Families without kids
35%
24% Audio Content
Men from Families without kids Women from Families without kids
26% Families without kids spend
Once/week 27%
32% less time during summer Editorial
21% Info Sources Festivals/ Concerts outings compared to the Content
23% urban population.
19% 59%
2-3 times/month Search engine 48%
11% 63% Offline
27% 42% In spite of the fact that they
34% Activities
8% Product websites 30% rarely attend festivals
11% 63%
Once/month 17% and/or concerts, they notice
11%
32% Shopping
11% 20% event promotions online (via
Social networks 21% Behavior
7% 19% search engines, product
Once every few months 4% 39% websites and social
3% In store 15% Consumer
6% 0% networks).
21% Values
4% 21%
TV 14%
Once every 6 months/less 7% 21%
6% 12% Consumer
7% 16% Particularities
Radio 11%
1% 21%
8%
Never 2%
3% 15%
Blogs 11% Case Studies
1% 21%
8%
2% 24%
1% Friends, relatives 10%
Dk/Na 0%
0% 13%
2% 4%
Other 6%
0%
8%
12%
Newspapers, magazines, print 3%
0%
4%
Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
Out of Home Activities: Sports
88%
Watching Tv 91%
91%
90% Video Content
68%
I Relax/ I Repose 69%
69%
70%
Online
47%
Cook From Pleasure/Passion 30%
52% Activities
70%
49%
Listening Radio 50%
53% Audio Content
46%
52%
Use The Computer 42%
44%
40%
While at home, families without Editorial
35%
Reading Newspapers 40%
42% kids enjoy watching TV or Content
38% relaxing. Women especially enjoy
33%
Reading Magazines 35%
33%
cooking for pleasure, reading Offline
37% magazines, or reading books. Activities
21%
Reading Books (Others Than Books School) 21%
18%
24% Men enjoy listening to the radio, Shopping
19%
26% accessing the computer, or reading Behavior
Play Pc/Wii/Playstation/Mobile Phone 19%
20% the newspaper.
14% Consumer
Listening Records/Cds/Cassettes 12%
14%
11% Values
8%
Watching Dvds 7%
8% Consumer
6%
5% Urban population Particularities
Make Miscellaneous Crafts 5%
4%
6% Families without Kids
5%
Practice Artistic Activities From Passion 4%
4%
Case Studies
4%
Men Families without Kids
5%
I Collect Various Objects (Posts/Etc) 4% Women Families without Kids
4%
4%
4%
Play A Musical Instr From Passion (Viollin) 3%
4%
3%
97%97%96%97% Shop…
Urban population
Families without Kids Video Content
33% 25%26%23% 32% 24%25%22% Men Families without Kids
15% 10%12% 9%
Women Families without Kids Online
Families without kids prefer Activities
Shop offline Shop online Shop online in Shop online abroad
shopping offline, but if
Romania
purchasing online prefer to
buy off Romanian websites. Audio Content
Offline they shop weekly from…
63% 62% The most frequented stores
50% 53% Editorial
44% 41% are small neighborhood
26% 23% stores or local markets. Content
7% 6% 6% 6%
When purchasing from a
Small Market Supermarket Hypermarkets Cash& carry DIY hypermarket, the most Offline
neighbourhood popular is Kaufland, followed Activities
stores by Carrefour. The most
popular super markets are Shopping
Visited hypermarkets in L3M Visited supermarkets in L3M Visited Electronics/ appliances stores Lidl and Profi. Behavior
64% in L3M
70% The difference between men
Kaufland 70% Lidl 62% 32% Consumer
68%
71% 61% and women is that men shop Values
64% 28%
48% Altex more online, but women are
45% 50% 29%
Carrefour 44% 51% the main shoppers when it
46% Profi 50% 27% Consumer
38% 51% comes to shopping offline. Particularities
Auchan 34% 39% 23%
33%
35% Penny Market 39% 21%
17% 41% Flanco
17% 37% 22… Case Studies
Cora 17%
16% 24% 20%
Billa 23%
12% 24% 13%
Selgros 12% 23%
13%
11% 21% 11%
11% Media Galaxy
Mega Image 19% 12%
Metro 10%
10% 19%
19% 10%
10%
Video Content
14% 25%
Price 11%
11% Payment On Delivery (Cash Or Card) 16%
11% 18% Online
8%
15% Activities
Terms Of Delivery: Timing/ Costs 6%
6% 7%
5%
5% Payment On Website - Card 5% Audio Content
4% 5% Families without kids are not
Special Offers 4% 4% very keen on online shopping,
4%
4% 5% but their most important criteria Editorial
Personal Experience 3% 3% is price and terms of delivery. Content
4% Other Type Of Payment
3% 3%
4% 3% Both men and women in this Offline
Website Reputation 3% segment are not very open
3% 5% Activities
3% Online Banking - Transfer in Supplier's towards different types of
3%
3% payments, preferring to pay
Detailed Information about 3%
Account 3% Shopping
3% 3% cash on delivery, followed by a Behavior
Products/Services
3% very small % of them that pay
2% 4%
directly on the site with a card.
Acquaintance Recommendation 2% Payment On Website - Virtual Bank 3% Consumer
2% Account 3% Values
1%
2%
2%
Wide Range Of Products/Brands 1% 4% Consumer
1%
1% On Bank'S Counter-Transfer In 3% Particularities
2% Supplier'S Acc 3%
Comments Posted By Clients 1% 2%
1% Case Studies
2%
2% Urban population Families without Kids
Ease of Ordering 1%
1%
1% Men Families without Kids Women Families without Kids
Video Content
Purchased products from Romanian online retailers Purchased products from foreign websites
7% 3%
Clothing (Including Lingeries) 4% Clothing (Including Lingeries) 2% Online
4% 2%
5% 2% Activities
6% 3%
Books 4% Audio-Video Content 2%
3% 2%
5% 1% Audio Content
5% 3% When purchasing online, it is mainly
Footwear 3% Footwear 2% women that take part in this activity,
3% 2%
4% 1% buying clothes, books, or footwear. Editorial
5% 2%
Selfcare Products 3% 1% Men typically purchase small Content
2% Selfcare Products 1%
4% 1%
appliances or audio-video content.
5% 1% Offline
It&C Products (Pc/Laptop/Printer) 3% 1% On foreign websites, typically clothing
3% It&C Products (Pc/Laptop/Printer) 1% Activities
3% 1% and audio-video content are purchased.
4% 1%
2% Since families without kids are a more Shopping
Small Appliances (Iron/Friteuse) 3% Books 1%
2% 1% mature segment, they are most likely Behavior
4% 1% worry of purchasing online from
1%
Audio-Video Content 2% 1% foreign websites.
3% Household Cleaners 1% Consumer
2%
1% Values
3%
Large Appliances (Refrigerator/Cooker) 2% 1%
2% Small Appliances (Iron/Friteuse) 1%
2% 1% Consumer
1%
3% Particularities
Electronics (Tv/Radio Set/Etc) 2% 1%
2% Large Appliances (Refrigerator/Cooker) 1%
2% 1%
1%
2% Case Studies
Household Cleaners 1% 1%
1% Electronics (Tv/Radio Set/Etc) 1%
1% 1%
Urban population 1%
Families without kids
Men Families without kids
Women Families without kids
79%
Retailers’ websites 80%
81% Video Content
80%
38%
Retailers’ newsletters 41%
42% Online
41% Activities
35%
Online search engines 40%
40%
41% Audio Content
30%
38% Retailer’s websites remain the main
Websites with all retailers and their offers Editorial
39% source of information for Black
38% Content
Friday 2017 also.
21%
Websites that compare prices and offers 26%
30% Families without kids use Offline
23% aggregators with all retailers and Activities
18%
their offers in greater extent than
TV ads 21%
17% general urban population. Shopping
25% Behavior
20% Men have a more analytic side,
Online ads 21% searching information on websites
20% Consumer
22% that compare prices and offers, Values
22% meanwhile women are more
Posts on Facebook 19% attracted by TV ads.
19% Consumer
19% Particularities
13%
Directly in store 18%
18%
17% Urban population Case Studies
13% Families without kids
Online comments 15%
18%
10% Men from Families without kids
10% Women from Families without kids
Friends, family, colleagues 10%
9%
10%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce: Black Friday - Conversion index (Bought versus Intended)
Top 15
46%
TV, electronics 77%
54%
110%
76%
Clothes, shoes and accessories 73% Video Content
75%
71%
68%
HH appliances 69% Online
47%
101% Activities
72%
Make up products, perfumes 63%
71%
68%
50% Audio Content
Interior decorations 59%
21%
113%
49%
Mobile phones, tablets and accessories 57% Editorial
53% TV electronics, interior decorations
59% Content
29% power tools and equipment have high
Power tools and equipment 55% conversion rates among this segment.
34% Offline
106%
Personal care devices (electrical shaving 61% Activities
47% This is a segment that tries to reinvent
device, etc) 24%
85% itself, being updated with the newest
82% trends. In 2017 women seem to be in
Shopping
Books 43% Behavior
36% charge of household decisions in
51%
96% terms of TV electronics, HH
Toys and kids products 42% Consumer
25% appliances, interior decorations and
73% Values
52% personal care devices.
DIY products 40%
32%
49% Consumer
64% Particularities
Computers, laptops and PC accessories 39%
30%
52%
59%
Auto-moto products 37% Case Studies
31% Urban population
42%
91% Families without kids
Personal care products 35%
21%
50% Men from Families without kids
39%
Furniture and mattresses 30% Women from Families without kids
16%
64%
68%
Watches 25%
23%
26%
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
E-commerce: Black Friday Purchase Drivers
Reasons they bought during Black Friday Reasons they bought presents during Black Friday
69% 65%
Products that I don’t momentarily own in my HH but I 68% 77%
For the winter celebrations
70% Video Content
would need 67%
69% 82%
41%
28% Online
32% Birthdays, anniversaries in the family 55%
Products that broke down and need replacement
41% 48% Activities
22% 61%
25% 22% Main drivers to buy during Black
To give a product they really wanted 40%
Friday remain to complete the Audio Content
Products that I will give as presents* 28%
22% to a loved one 48% necessary products in the
34% 33% household and to replace those
20% that broke down. Editorial
22%
26% Content
Products I like, with no special reason 22% Birthdays, anniversaries of friends
15% 27% Women are more interested to find
28% 25%
presents for winter celebrations or Offline
11% 8% close ones anniversaries during Activities
Premium/ luxury items that will have an affordable For various events (weddings, 12%
12% Black Friday. Men are more
price 12% baptising, etc.) 11%
13% 12% concerned and focused in finding Shopping
10% 6% the product their love ones really Behavior
As presents for different occassions 9% want.
Products I didn’t afford otherwise 10%
7% (doctors, etc.) 14% Consumer
13% 6%
Values
4% 4%
7% For no special reason 6%
I am upgrading the products I am currently using 5% Consumer
4%
10% 8% Particularities
5% 4%
5% Other events 6%
Products I already tested in the store 5% Case Studies
5% 8%
6%
Men from Families without kids Women from Families without kids
Info source: Black Friday Study 2017, by Starcom Media Romania, Kantar TNS and Leo Burnett
Influenced Behavior Per Type of Products
Cosmetics & personal care products Telecom & Mobile services Banking Services
Understand the benefits of a 38% Understand the benefits of a 35% Understand the benefits of a 35%
product/service product/service product/service
Online
16% 40% 40%
Activities
38% 22% 24%
Consider a new brand as opposed to the Consider a new brand as opposed to the
Try the brand's product/services
49% old one 34% old one 25% Audio Content
Consider a new brand as opposed to the 35% 25% 22%
Try the brand's product/services Try the brand's product/services
old one 19% 28% 22% Editorial
Content
30% 23% 20%
Buy the brand Talk about the brand Talk about the brand
37% 23% 21% Offline
Activities
28% 14% 14%
Remember the brand Ensure me that the brand is trustworthy Ensure me that the brand is trustworthy
30% 21% 18% Shopping
Behavior
19% 14% 18%
Ensure me that the brand is trustworthy Remember the brand Remember the brand
44% 18% 15% Consumer
Values
20% 27% 10%
Talk about the brand Buy the brand Buy the brand
42% 16% 13% Consumer
Particularities
21% 15% 8%
Love the brand Love the brand Recommend the brand
15% 14% 10%
Case Studies
13% 9% 7%
Recommend the brand Recommend the brand Love the brand
24% 10% 9%
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
Influenced Behavior Per Type of Products
Taking into consideration the influencers that you currently follow, what effects do you think would have upon your perspective, regarding a certain brand or product category?
Info source: Influence Me 2018, by Starcom Media Romania
Summer Shopping Behavior: Purchased Products & Shopping Places
Info source: Info source: Summer Shopping Behavior study, 2018, by Reveal Marketing Research
HUMAN DESIRES
Useful
Video Content
Editorial
Content
FAMILIES WITHOUT KIDS FEEL THE NEED FOR CONTROL,
UNEXPECTED, BELIEF, CONNECTIONS Offline
Activities
Families without children in their house hold need to feel in control those who have been by their side along the way and connect or
of their life as this allows them not only to feel secure, but also re-connect with them. Shopping
ensure a security feeling for those who might rely on them (even Behavior
from a distance). They are in a life stage when their family is They have a more conservative and traditional outlook of life,
evolving. As such, they might feel the need for re-confirmation as guiding after customs, traditions and conventions which give Consumer
well as new experiences in life, as they embrace the changes that them the sense of security and stability that they greatly need. Values
come their way (something to happen).
Men and women from this life stage desire slightly different
Consumer
Individuals from this life stage are among the ones who have things. While women want to feel the sense of belonging (not just
Particularities
garnered the most experience and wisdom in terms of life lessons. of the place, but of the persons she has around her as well), men
There is little left to surprise them or take them out of their want to be the pillar of the family, the devoted protector who can
element and destabilize them. This is a time for them to turn to help others. Case Studies
46%
Loved ones 43% Video Content
44%
Level of Happiness 39%
9%
Health 13%
13%
5% 13% Online
3% 10% Activities
Very unhappy Work 10%
2% 11%
6%
5% 5%
Spirituality 7% Audio Content
8%
3% 6%
3%
3% Peace and relaxation 5%
Unhappy 4%
4% 9% Editorial
0% 3% Content
Dk/Na 4%
5%
1%
32% 6%
Love 3% Offline
39% 2%
So and so 7% Activities
43% 2%
Urban 3%
31% Weather 3%
population 2% Shopping
44% 1% Behavior
Spontaneous moments 3%
Families 3%
42% 1%
Happy without kisa
38% 3% Consumer
Travelling 2%
53% 3%
Men from 1% Families without kids have high levels of happiness Values
Families 3% (especially women who are significantly happier compared
16% Hobbies 2%
2% to men and to the urban population).
13% without kids 4% Consumer
Very happy Women from 4% Particularities
14% Fulfillment 2%
Families 0% Their main reasons for being happy are their loved ones.
10% 7%
without kids 2% Both men and women seek a healthy life and a good and
Music 1% Case Studies
1% stable workplace. Compared to men, women crave more for
4%
3% peace and relaxation, love and fulfillment in their lives.
Free time 1%
2%
0%
Video Content
Online
Activities
Only 30% of TV viewers are continuously attentive
to the watched content, 38% of them let the TV to
go on continuously, more as a background noise and
Audio Content
32% of them open the TV only when they want to
see a certain program. Editorial
Content
Most of them consider that ads are running too often
(79%) and that advertisement break is too long Offline
(77%).
Activities
When it comes to TV special projects perception,
53% of TV viewers consider that they are less
Shopping
annoying based on short duration and the fact that Behavior
they don’t interrupt the show. Almost half of them
consider that the information transmitted by them is Consumer
more visible and easy to understand. Values
Consumer
Particularities
Case Studies
Info source: Special TV Projects Effectiveness Study 2018, by Starcom Media Romania
Case study: Kamis Easter Campaign
Video Content
Online
Activities
Even if it seems a familiar category, consumers need to be
educated about herbs & spices in order to understand the Audio Content
importance of quality ingredients and the complexity of available
flavors.
Editorial
Cooking often becomes a task necessary to be done and women Content
have a cooking routine, mainly focused on traditional recipes.
Therefore they are not actively searching information about how Offline
to use new herbs & spices. Activities
Consumer
Particularities
Case Studies
Thank you for reading 2018 Consumer Report and stay tuned for next
year’s edition!