TEMENOS

T24 Customer and Account

Academy

Description

Information in this document is subject to change without notice.

No part of this document may be reproduced or transmitted in any form or by any means, for any purpose,
without the express written permission of TEMENOS HEADQUARTERS SA.

COPYRIGHT 2007 - 2008 TEMENOS HEADQUARTERS SA. All rights reserved.

 TEMENOS T24 Customer and Account Academy

Table of Contents

T24 Customer and Account Academy ..................................................................................................... 3

Introduction to T24 – Customer (From Induction) .................................................................................... 3
Introduction to T24 - Account (From Induction) ....................................................................................... 3
Introduction – T24 Account Introduction .................................................................................................. 4
How to Use - T24 Account Features ........................................................................................................ 4
How to Parameterise – T24 Account Parameters.................................................................................... 4
How to Parameterise - Account Interest, Charges .................................................................................. 5

Page 2 of 5 December 2012

 TEMENOS T24 Customer and Account Academy

T24 Customer and Account Academy

Introduction to T24 – Customer (From Induction)

Learning Objectives: To learn Customer Application
Topics Included
Purpose and Importance of a Customer Record
Different Types of Customers
Static Tables
Mandatory Details
Optional Details
KYC
Checking Duplication of Customer Record
Opening a Bank Customer Record
Customer 360° View
Enquiries

Introduction to T24 - Account (From Induction)

Learning Objectives: To learn Account Application
Topics included
Overview
Static Tables related to Accounts
Mandatory details
Additional details
Nostro Accounts
Main Parameter Tables
Account Balances

Page 3 of 5 December 2012

 TEMENOS T24 Customer and Account Academy

Amending Accounts
Account Service Conditions
Account Closure
Account Liquidation
Enquiries

Introduction – T24 Account Introduction

Learning Objectives: Have an overview on Accounts. Understand the dependencies
Topics included
Product Overview
Dependencies
Core Dependencies
Category Codes
Interest Rates
Charges and Commissions
Currency
Interest day basis

How to Use - T24 Account Features

Learning Objectives: To understand the features of the T24 Accounts module
Topics included
Classification of Accounts
Main Features
Create and Amend Account
Interest
Block Funds and Posting Restrictions
Limit
Balances
Nostro Accounts
Account Statement
Account Level Capitalisation
Charge Request
Account Closing

How to Use – T24 Account Additional Features

Learning Objectives: To understand the additional features of the T24 Accounts
Topics included
Additional Features
Account Entries Consolidation
Interest Recalculation
High Volume Transaction Accounts
Accounting
Standard Enquiries

How to Parameterise – T24 Account Parameters

Learning Objectives: To understand the parameterisations of T24 Account
Topics included
ACCOUNT.ACCRUAL
ACCT.GROUP.CONDITION
AC.STMT.PARAMETER
ACCOUNT.PARAMETER
ACCOUNT.CLASS

Page 4 of 5 December 2012

 TEMENOS T24 Customer and Account Academy

REFERAL
POSTING.RESTRICT

How to Parameterise - Account Interest, Charges

Learning Objectives: To understand the T24 Account conditions
Topics included
Parameters
Account Service Conditions
Grouping Structure for Interest and Charges
CONDITION.PRIORITY
ACCT.GEN.CONDITION
Grouping Structure for Statements
STMT.GEN.CONDITION
GROUP.CAPITALISATION
GROUP.DEBIT.INTEREST
GROUP.CREDIT.INTEREST
General Charges
Interest Related Charge
Account Maintenance Charge
Linking Charges to GENERAL.CHARGE

Page 5 of 5 December 2012