Professional Documents
Culture Documents
NOVEMBER 4, 2016
VIKRAM KHARVI
PART TIME MBA – IES COLLEGE OF MANAGEMENT & RESEARCH | ROLL NO. MM-2016-08
India is the world's largest sourcing destination for the information technology (IT) industry,
accounting for approximately 67 per cent of the US$ 124-130 billion market.
India's cost competitiveness in providing IT services, which is approximately 3-4 times cheaper
than the US.
India’s highly qualified talent pool of technical graduates is one of the largest in the world available
at a cost saving of 60-70 per cent to source countries.
This large pool of qualified skilled workforce has enabled Indian IT companies to help clients to
save US$ 200 billion in the last five years.
India is a net exporter for IT services. It is estimated that market size will US$ 75.83 billion in FY15.
Over 67 per cent of revenue comes from the export market. US being the biggest importer of
Indian IT export services.
BPM: Segment accounted for 23.46 per cent of total IT exports during FY15. Expected market size
is USD 28.15 billion during FY 15.
Software products and engineering services : Expected market size is 24.11 billion during FY 15.
Over 79 % of revenues comes from Exports.
Hardware: 17.91 billion during FY 15.
COMPANY OVERVIEW
Infosys Limited is an Indian multinational corporation that provides business consulting,
information technology, software engineering and outsourcing services.
It is headquartered in Bangalore, Karnataka. Infosys was co-founded in 1981 by Narayan
Murthy, Nandan Nilekani, N. S. Raghavan, S. Gopalakrishnan, S. D. Shibulal, K. Dinesh and
Ashok Arora after they resigned from Patni Computer Systems.
Infosys is the second-largest India-based IT services company by 2014 revenues. On 15
February 2015, its market capitalisation was ₹ 263,735 crores ($42.51 billion), making it
India's sixth largest publicly traded company. (other 5 – TCS, Reliance, HDFC, ITC, ONGC)
The company had liquid assets of INR 32,585 crore at the end of fiscal 2015 as compared to
INR 30,251 crore at the end of fiscal 2014.
SWOT
Strengths
The workforce is high skilled in Information Technology, recently over a Lakh of employees were
trained on Design Thinking.
Infosys is in a strong financial position as its business turned over more than $4 billion in 2008.
This strong financial position shows that its capital is expanding, and it provides the base to
leverage the potential investors.
The company has 44 global development centers, most of them are located in India. This company
has offices in many developed and developing nations. This means that Infosys is becoming a
global brand and it has capability to support global operations, which it carries out for its
multinational clients.
Weaknesses
Infosys struggles in the US markets on different occasions, and has particular problems in
securing United States Federal Government contracts in North America. As these contracts
are very profitable and they can be continued for long periods of time, Infosys is losing its
strength in lucrative business
This company is considered the big IT Company if it is compared to its Indian competitors, but
Infosys is much smaller than its global competitors
Opportunities
Threats
The Indian economy has low labour cost although its economic indicators are quite weak as
increasing rate of inflation.
The company has to face intense competition in the local markets as various local players
provide similar services at cheap rates.
Employee attrition may increase personnel costs of the company.
Another great threat is instability of economic environment. The company can face pressure
for conducting business because of pricing and low employee utilization.
CURRENT SCENARIO
Under the tenure of its new CEO, Vishal Sikka, the company saw revenue grow 14.1 per cent
and net profit increase 8.5 per cent in 2015-16. The company’s stock price went up 9.8 per
cent.
Sikka took over as Infosys’ CEO and MD in August 2014 when the stock’s valuation was inching
lower every quarter. Between 2010-11 and 2013-14, Infosys recorded an annual growth of
only 11 per cent vis-à-vis TCS’ 18 per cent.
Sikka’s focus on innovation, use of design thinking to create proposals for clients plus the re-
skilling of man power and leveraging of automation tools (thanks to Panaya acquisition) has
helped improve delivery and competitiveness.
Attrition in the recent March 2016 quarter was 12.6 per cent, down from a year ago of 13.4
per cent and way lower than 21.1 per cent in the September 2014 quarter.
Employee utilisation stands at 80.1 per cent, up from 78.6 per cent in the same quarter last
year.
In 2015-16, the company added a total of 325 new clients (gross) - higher than the last five
year’s average of 200 clients a year. The total contract value of large deal signings in 2015-16
was $2.79 billion, 45 per cent up over the previous year’s $1.927 billion.
Revenue growth for the full year 2015-16 was 13.3 per cent in constant currency terms, ahead
of both its own guidance (10-12 per cent) and market estimates.
For 2016-17, the company has given a revenue guidance of 11.5-13.5 per cent (in constant
currency).
53,983.00
47,300.00
44,341.00
36,765.00
31,254.00
GROWTH (%)
23.12%
20.61%
17.63%
14.13%
6.67%
PAT
12,164.00
10,194.00
9,116.00
8,470.00
Mar '16 Mar '15 Mar '14 Mar '13 Mar '12
Infosys continued to be debt-free and has maintained sufficient cash to meet its strategic objectives.
Cost optimisation:
Infosys is also on a cost-optimisation spree to help improve profit margins. Some of these
measures include traditional methods like improving the utilisation and reducing the number of
employees who are ‘benched’. This is a departure from the usual IT company behaviour to hire
more employees than required and ‘benching’ them. The idea is to ensure the company is always
ready for more work. However, it leads to extra costs as the company has to pay these ‘benched
employees’ monthly salaries. Infosys is challenging this notion and reducing its ‘bench’. Infosys is
also considering other measures like having more low-level employees than senior managers and
reducing the number of employees sent abroad for costlier, onsite projects.
Sub-contractor costs:
Infosys and other IT companies often face huge delays in their project for various reasons like
getting a Visa. To bypass these problems, companies often recruit sub-contractors. However, they
cost 40% more than Infosys’ own employees. This cost amounts to 5.7% of Infosys’ total revenues
in FY16. This puts pressure on Infosys’ margins. “Hence, a 1% reduction in subcontracting costs
can aid margins by 30 bps (0.3%). We believe there is scope for improvement on this front in
FY17,” the Kotak Securities report noted.
One-time benefits:
Companies do not always receive payments from clients on time. These are called accounts
receivables. Sometimes, though, companies classify some of these receivables as ‘doubtful’. They
then set out a portion of their profit to cover these losses. These are called ‘provisions on doubtful
receivables’. In FY16, Infosys managed to recover a lot of these doubtful receivables. This led to a
negative provision, and thus, a 0.4% higher profit margin. This, however, is a one-time benefit that
cannot be counted into future expectations.