MDN 190128 Next Schedule

WO Type Jenis WO TT Number Cust Type ROUTING SLOT Slot Time Cust ID
Installation Regular N/A SOHO/SME N/A 08:30-10:00 1000418896

Installation Regular N/A Residential N/A 08:30-10:00 1000418970
MAINTENANCE
WO Type Jenis WO TT Number Cust Type ROUTING SLOT Slot Time Cust ID
Maintenance Regular 2549115 Residential N/A 08:30-09:30 1000198371
Cust Name KOTA KECAMATAN
IR. SAHAT Kota Medan Medan Sunggal
NOVA FRANSISCA Kota Medan Medan Johor
MUHAMMAD ILHAM Kota Medan Medan Denai
YIK CING Kota Medan Medan Tembung
NURHAMIDAH HARAHAP, Amd Kota Medan Medan Denai
HAFIZUL HAQUE HADIWIDJOJO Kota Medan Medan Johor
ARMIADI Kota Medan Medan Sunggal
DEDY ARMAYA SH Kota Medan Medan Sunggal
AMIN NURLINA Kota Medan Medan Sunggal
PUJA PRIANDANA Kota Medan Medan Denai
PURNAMA MARPAUNG, DR Kota Medan Medan Denai
RINAWATI Kota Medan Medan Denai
RIDWAN OKTAVIANTO Kota Medan Medan Selayang
EDISON SIMANJUNTAK Kota Medan Medan Petisah
Cust Name KOTA KECAMATAN

SUHENDRO ARDIAN Kota Medan Medan Sunggal
KIKI RAMADANI PULUNGAN Kota Medan Medan Sunggal
JOKO INDRA LUBIS Kota Medan Medan Denai
HARYANI Kota Medan Medan Johor
SRI ELVIANA SE.MSI Kota Medan Medan Johor
SYAHRIANI Kota Medan Medan Selayang
YUSNAINI PURBA Kota Medan Medan Johor
ANGEL Kota Medan Medan Area
KEVIN IWAN HASUDUNGAN Kota Medan Medan Selayang
HERRY ATMAZA SIAHAAN Kota Medan Medan Selayang
KELURAHAN RW RT
Babura 5 0
Titi Kuning 4 0
Tegal Sari Mandala Iii 12 0
BANTAN 7 0
Pangkalan Masyhur 98 0
Tanjung Rejo 9 0
Lalang 11 0
Sunggal 8 0
BINJAI 17 0
BINJAI 11 0
Tanjung Sari 4 0
Sei Sikambing D 6 0
KELURAHAN RW RT
Tanjung Rejo 19 0
Tanjung Rejo 20 0
BINJAI 18 0
Titi Kuning 14 0
Gedung Johor 8 0
Tanjung Sari 7 0
Pangkalan Masyhur 10 0
Sei Rengas Ii 11 0
Tanjung Sari 84 0
Tanjung Sari 84 0
JALAN NO
JL SEI BILAH 33/39
JL BERIGJEND KATAMSO GG PEMBANGUNAN 23
JL PANCASILA 70C
JL. TIRTOSARI Gg PENDIDIKAN 25
JL. RAWA CANGKUK I Gg KELUARGA 2A
JL. KARYA WISATA KOMPLEK CITRA WISATA BLOK XI 21
JL. DR MANSYUR 166
JL. PERWIRA UTAMA (CLUSTER PERWIRA) B02
JL. SUNGGAL KOMPLEK MANGGA INDAH B15
JL.RAYA MENTENG GG BENTENG 8
JL. PERISAI PRIBUMI 18-C
JL. BROMO 30
JL. ABD HAKIM Gg SETIA 2
JL DARUSSALAM GG TURI I 3
JALAN NO
JL. PERJUANGAN KOMPLEK ELITE 2 D9
JL. ABADI KOMP. ZILENIA RESIDENCE BLOK B 12
JL. PELAJAR TIMUR Gg KELAPA 8
JL. B.Z HAMID KOMP KATAMSO POINT 88C
JL EKA ROSA 2 GG EKA ROSA 5
JL. SETIA BUDI PASAR I 43
JL. A.H NASUITON RUMAH TINGKAT CAT HIJAU SAMPING GG KELUARGA
JL. BESI (SIMP. JL. INTAN) 20-C
JL CYCAS KOMP TASBIH I BLOK LL 28
KOMPLEK TASBIH I BLOK UU 61
HP 1 HP 2 Email
81216128777 81216128777 sahat.stefanus@gmail.com
82361503248 85260867138 INDRIGIOVANG@GMAIL.COM
82167985328 81370309803 ilhammhd30@gmail.com
81260496601 82298866623 phengjupheng@gmail.com
85270086844 85362586178 nurhamudahrp77@gmail.com
8116181666 811608279 hafizwidjojo20@gmail.com
8126544707 8126544707 armiadi011@gmail.com
8126479635 8116130809 dedyarmaya@gmail.com
82165635438 8163161633 amin.nurlina17@gmail.com
85275234445 85262639283 pujapriandana17@yahoo.com
82161348088 82161348088 purnamamrpng@gmail.com
82160409640 82160409640 dedeksyntia1303@gmail.com
895412491813 82167616251 ridwanokto@yahoo.com
82189506723 82166202889 EDISON.JUNTAK@YAHOO.COM
HP 1 HP 2 Email
81232164950 81232164950 suhendroardian@gmail.com
85261006561 85261006561 kiki.pulunga@bfi.co.id
81360749132 81360749132 lubisjokoindra0@gmail.com
85371903398 85371903398 meix3637@gmail.com
811652051 8116189366 DONA_BOLON2007@YAHOO.CO.ID
85361051524 85762708481 syahriani@gmail.com
8116724567 8116724567 yunaini06@gmail.com
81265567879 87769672678 bv_angel.san486@ymail.com
85296273002 82277268984 kevin@gmail.com
85359787169 82370612229 herryas77@gmail.com
Paket Jumlah STB Report Date WO Date
PAKET BUNDLING TV 10 MBPS (VENUS) SOHO 1 1/27/2019
PAKET BUNDLING TV 6 MBPS (VENUS) 1 1/27/2019
PAKET INTERNET BUNDLING 6 MBPS (VENUS) 1 1/27/2019
PAKET BUNDLING TV 6 MBPS ( VENUS ) 1 1/27/2019
PAKET BUNDLING VENUS 6 MBPS 1 1/27/2019
Paket Jumlah STB Report Date WO Date

Bundlingtvinet Venus-10 free Up to 15 Mbps 1 1/27/2019
REGULAR VENUS UPTO 10 Mbps, 1 1/27/2019
PAKET REGULAR VENUS + UP TO 10 Mbps 1 1/27/2019
PAKET BUNDLING TV 4 MBPS 1 1/27/2019
PAKET REGULAR SILVER + UP TO 4 Mbps 1 1/27/2019
PAKET BUNDLING TV 20 MBPS 1 1/27/2019
SOHO SUPER GALAXY UP TO 25MBPS 1 1/27/2019
Schedule
Instalation/maintenence
Date Instalation/maintenence
date (start)Instalation/maintenence
date (finish)Instalation/maintenence
time start timeDurasi/Menit
finish
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
Schedule
Instalation/maintenence
Date Instalation/maintenence
date (start)Instalation/maintenence
date (finish)Instalation/maintenence
time start timeDurasi/Menit
finish
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
1/28/2019
Instalation/Maintenence Group Installation / Maintenance Team Status Customer
Vendor Install_MDN_Quantum_01 Open WO
Vendor Install_MDN_CKK_02 Open WO
Instalation/Maintenence Group Installation / Maintenance Team Status Customer

Inhouse Maintenance_MDN_01 Permanent Activation
Vendor Maintenance_MDN_RTS_CKK Permanent Activation
Vendor Maintenance_MDN_RTS_Quantum Permanent Activation
Status Instalasi/Maintenence Reason Pending/Cancel SN ONT
Status Instalasi/Maintenence Reason Pending/Cancel SN ONT

ZTEGC82344DF
ZTEGC1DA91FE
ZTEGC1DA7BF4
ZTEGC1DA5F15
ZTEGC805178E
ZTEGC82395D8
ZTEGC1D7BB7B
ZTEGC8176984
ZTEGC1DA6E22
ZTEGC8236F79
MAC ONT FAT ID SN STB MAC STB
MAC ONT FAT ID SN STB MAC STB

8CE117D24C58 TJR87.01.03.05:01 JA4500006C817519 749781B63730
88D274C49B56 TJR89.01.01.02:08/14 SU45000056B17583 3CDA2ABA61D8
88D274C4171A BNJ18.01.02.04:01/13 PLAY1712070021414 20HE25F44C70F79BFC
JA4500007B302867
88D274C369E0 TTK13.01.01.08:01 288CB83E5885 288CB83E6FDF
JA450000302887
083FBCC0A1A6 GDJ08.01.05.02:06 PLAY1712070021661 20HE25F44C70F79CF3
8CE117D3D9DE TJA07.02.03.01/14 JA4500006C512060 749781B60C5F
28FF3E40CD0E PGM11.01.01.08:08/7 JA4500007B301037 288CB83E5876
702E22D1BE4E SMB08.01.03.01:01 SU45000066L79543 7497815A812D
88D274C3C42E TJA84.08.01.01.:01/5 PLAY1712070000935 20HE25F44C70F74BFD
8CE117D2F3A4 TJA84.21.01.03:01/3
JA4500007B801560 JA4500007B802719
288CB83E75B3 288CB83E84F2
Remarks Update No HP Customer
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
IPTV
Remarks Update No HP Customer

INTERNET & IPTV [ONT LOS]
IPTV [ STB CONNECTION PROBLEM ]
MOVING INSTALLATION - NEW OUTLET [ PEMASANGN STB ]
INTERNET [ INTERNET SLOW/INTERMITTENT ] HC
STB CONNECTION PROBLEM
Type Rumah PIC MOF Status Kunjungan
Type Rumah PIC MOF Status Kunjungan

Reason Subject TT
Reason Subject TT
Code MT Tanggal Reschedule ( Format ) dd/mm/yyyy - 01/01/1991 PIC Konfirmasi H - 1
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Code MT Tanggal Reschedule ( Format ) dd/mm/yyyy - 01/01/1991 PIC Konfirmasi H - 1

Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Ricky
Result Konfirmasi H-1 Remark PIC MOF
Success
Success
Success
Success
Success
Success
Success
Success
Success
Success
Success
Success
Success
Success
Result Konfirmasi H-1 Remark PIC MOF

no Success
no Success
no Success
no Success
no Success
no Success
no Success
no Success
no Success
no Success
Status Kunjungan
Status Kunjungan
Reason
Reason
PIC konfirmasi keterlambatan/kedatangan Result konfirmasi keterlambatan/kedatangan Remark Konfirmasi
PIC konfirmasi keterlambatan/kedatangan Result konfirmasi keterlambatan/kedatangan Remark Konfirmasi

PIC Closed WO PIC Rekonfirmasi H+1 Result Rekonfirmasi H +1 IKR Visit Remarks Konfirmasi H+1
PIC Closed WO PIC Rekonfirmasi H+1 Result Rekonfirmasi H +1 IKR Visit Remarks Konfirmasi H+1
WO Type Cust Type Kota Grup
Installation Corporate Kota Medan Inhouse
Maintenance FTTHD Vendor
Dismantle Retail
Reason Pending/Cancel
Cancel - Can't Contact ( Pelanggan Tidak Dapat Terhubung, Tidak dapat di Konfirmasi )
Cancel - Change Mind - Financial ( Customer Tidak Ingin Membayar Kelebihan Kabel )
Cancel - Change Mind - Financial ( Karena Setelah di Pikir Paket nya Kemahalan )
Cancel - Change Mind - Financial ( Pelanggan Tidak Mau di Kenakan Biaya Pinalty )
Cancel - Change Mind - Personal ( Paket Kemahalan )
Cancel - Change Mind - Personal ( Pelanggan Masih Berlangganan Provider Lain )
Cancel - Change Mind - Personal ( Pelanggan Masih Mikir - Mikir Dahulu )
Cancel - Change Mind - Personal ( Pelanggan Tidak Bersedia Membayar di Muka / Deposit ( kos
Cancel - Change Mind - Personal ( Rumah Masih Dalam Tahap Renovasi / Pindah Rumah )
Cancel - Change Mind - Personal ( Tidak Mendapat Persetujuan Dari Keluarga )
Cancel - Change Mind - Personal ( Pelanggan menunggu terlalu lama )
Cancel - Customer Bad Experience ( Informasi dari Pelanggan, Kualitas Layanan Kurang Bagus )
Cancel - Customer Bad Experience ( Tidak Sesuai dengan Jadwal Installasi / Schedule Tidak Jela
Cancel - Customer Bad Experience With Service ( Pelanggan Sudah Merasa Kecewa )
Cancel - Double Account ( Sudah Terpasang di Account Lain )
Cancel - FAT to Far
Cancel - Inacurate Database ( Alamat Sesuai Tapi Bukan atas nama Pelanggan )
Cancel - Inacurate Database ( Alamat Tidak Sesuai dengan Alamat di WO )
Cancel - Location Not Standart ( Improrer Accsess / Area Tidak Layak )
Cancel - Location Not Standart ( No Space to Install Pool ( Tidak Bisa Tanam Tiang )
Cancel - No Network ( Tidak Ada FAT )
Cancel - No Network ( Tidak Ada Jaringan di Area )
Cancel - No Order ( Pelanggan Tidak Merasa Pesan )
Cancel - No Permit ( Tidak Mendapat Izin rt / RW / Warga Sekitar )
Cancel - Over Selling ( Boleh Mencoba Dulu Info Salesnya )
Cancel - Over Selling ( Di Janjikan Salesnya Gratis )
Cancel - Over Selling ( Sales Menjanjikan Yg Tidak Ada )
Cancel - Over Selling ( Sales Menjelaskan Yg Berbeda )
Cancel - Retent By Competitor ( Di Berikan Fasilitas Oleh Competitor )
Cancel - Retent By Competitor ( Di Tawarkan Promo Yg Lebih Menarik )
Cancel - Special Install Request ( Pelanggan req Jalur Kabel Inhouse )
Cancel - Special Install Request ( Pelanggan req Jalur Kabel UnderGround )
Cancel - Unavailable Service ( Tidak ada Service Yang di Butuhkan )
Cancel - Under Construction ( Tidak ada Jaringan di Area )
N/A
Pending - Area Not Actice Yet ( Area Belum Aktif )
Pending - Bad Weather ( Hujan Pada Saat Pemasangan )
Pending - Bad Weather ( Kebanjiran pada Saat Pemasangan )
Pending - Bad Weather ( Listrik Padam )
Pending - Bad Weather ( Transfort Problem )
Pending - Customer Unreachable ( Pelanggan sedang ada urusan mendadak di luar rumah )
Pending - Customer Unreachable ( Pelanggan tidak ada dirumah dan tidak ada pesan )
Pending - Customer Unreachable ( Pelanggan tidak bisa di hubungi, Alamat tidak di temukan )
Pending - IKR Kemalaman
Pending - IKR No Report
Pending - IKR No Team Handle
Pending - IKR Terlambat ( Teknisi datang melibihi waktu pemasangan )
Pending - Network Maintenance ( FAT No Power )
Pending - Network Maintenance ( Sedang ada outage ( FO CUT , Blackout PLN )
Pending - Network Maintenance ( Sedang ada perbaikan )
Pending - Over Qouta ( WO Yang di Berikan ke IKR terlalu banyak )
Pending - PC / Personal Computer Problem ( PC Pelanggan Sedang Rusak )
Pending - PC / Personal Computer Problem ( PC/TV pelanggan belum tersedia )
Pending - PC / Personal Computer Problem ( Pelanggan tidak di tempat )
Pending - Recycle ( Indikasi Recycle )
Pending - Tunggu Konfirmasi Pelanggan ( Menunggu Konfirmasi dari salah satu anggota keluarga )
Pending - Tunggu Konfirmasi Pelanggan ( Pelanggan akan menyiapkan Jalur kabel terlebih dahulu )
Pending - Tunggu Konfirmasi Pelanggan ( Pelanggan meminta di Jadwalkan Ulang )
Pending - Tunggu Konfirmasi Pelanggan ( Pelanggan minta di Hubungi Sales nya kembali )
Pending - Tunggu Konfirmasi Pelanggan ( Salah satu anggota keluarga, tidak setuju di pasangkan terlebih dahulu )
Pending IKO - FAT Full
Pending IKO - FAT Too far
Pending IKO - No Pole
Pending IKO - Wrong Input ( DW cable LOSS )
Reschedule - Customer tidak bersedia pasang malam
Reschedule - Customer ada keperluan mendadak
Reschedule - No Reason / Request by Customer
Reschedule - Customer sedang ke luar kota
Reschedule - Bad Weather - Kondisi Pemasangan Hujan
Resolved to Activation
Resolved to COMREL
Resolved to CTM
Resolved to IKO
Resolved to Maintenance FAT ( FOM )
Resolved to Retention
Resolved to SR
Resolved to Application Process
Resolved to OSP-M
Resolved to GNOC
Menunggu Report IKA Inhouse
Menunggu Report IKR Inhouse
Menunggu Report Vendor
Menunggu Report IKG Inhouse
TT CLOSED
TT PENDING (TT Belum di IKR)
Teknisi Status pelanggan by System Status Instalasi
Install_MDN_01 New Done
Install_MDN_02 Open WO Pending
Install_MDN_CKK_01 Pending WO On Progress
Install_MDN_CKK_02 Cancel WO Cancel
Install_MDN_CKK_03
Install_MDN_CKK_04 Pre Activation
Maintenance_MDN_01 Suspend Pre Activation
Maintenance_MDN_02 Residential
Maintenance_MDN_03
Maintenance_MDN_04 Permanent Activation SOHO/SME
Maintenance_MDN_MTSR_CKK_01
Maintenance_MDN_RTS_Quantum Suspend after Permanent Activation
Maintenance_MDN_MTSR_CKK_02 Cancel Aktivasi
Maintenance_MDN_MTSR_Quantum_01 Termination
Maintenance_MDN_MTSR_Quantum_02
Maintenance_MDN_Quantum
Maintenance_MDN_RTS_CKK
Install_MDN_Quantum_01
i temukan )
ggota keluarga )
erlebih dahulu )
di pasangkan terlebih dahulu )

Tanggal Tim Eksekusi Status Eksekusi Kunjungan Jenis WO
01/01/2019 Yessi Margaretha Success Yes Reguler
02/01/2019 Resmaulina No Success No Sales Blitz
03/01/2019 Maulidya Sameday
04/01/2019 Dina Catur
05/01/2019 Ricky
06/01/2019 Anshari
07/01/2019
08/01/2019
09/01/2019
10/01/2019
11/01/2019
12/01/2019
13/01/2019
14/01/2019
15/01/2019
16/01/2019
17/01/2019
18/01/2019
19/01/2019
20/01/2019
21/01/2019
22/01/2019
23/01/2019
24/01/2019
25/01/2019
26/01/2019
27/01/2019
28/01/2019
29/01/2019
30/01/2019
31/01/2019
01/02/2019
02/02/2019
03/02/2019
04/02/2019
05/02/2019
06/02/2019
07/02/2019
08/02/2019
09/02/2019
10/02/2019
11/02/2019
12/02/2019
13/02/2019
14/02/2019
15/02/2019
16/02/2019
17/02/2019
18/02/2019
19/02/2019
20/02/2019
21/02/2019
22/02/2019
23/02/2019
24/02/2019
25/02/2019
26/02/2019
27/02/2019
28/02/2019
01/03/2019
02/03/2019
03/03/2019
Teknisi
Install_MDN_01
Install_MDN_CKK_01
Install_MDN_CKK_02
Install_MDN_CKK_03
Install_MDN_CKK_04
Install_MDN_CKK_05
Maintenance_MDN_01
Maintenance_MDN_02
Maintenance_MDN_03
Maintenance_MDN_04
Maintenance_MDN_RTS_Quantum
Maintenance_MDN_Quantum
Maintenance_MDN_RTS_CKK

MDN 190128 Next Schedule

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MDN 190128 Next Schedule

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Available Formats

WO Type Jenis WO TT Number Cust Type ROUTING SLOT Slot Time Cust ID

Installation Regular N/A SOHO/SME N/A 08:30-10:00 1000418896

Cust Name KOTA KECAMATAN

Paket Jumlah STB Report Date WO Date

Instalation/Maintenence Group Installation / Maintenance Team Status Customer

Status Instalasi/Maintenence Reason Pending/Cancel SN ONT

MAC ONT FAT ID SN STB MAC STB

Remarks Update No HP Customer

Type Rumah PIC MOF Status Kunjungan

Code MT Tanggal Reschedule ( Format ) dd/mm/yyyy - 01/01/1991 PIC Konfirmasi H - 1

Result Konfirmasi H-1 Remark PIC MOF

PIC konfirmasi keterlambatan/kedatangan Result konfirmasi keterlambatan/kedatangan Remark Konfirmasi

di pasangkan terlebih dahulu )

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