You are on page 1of 65

ATTENTION – AUDIO Options

Option 1: Voice Streaming Audio Broadcast Option 2: Teleconference (Dial In)


• No need to dial in on a telephone • Requires telephone to dial in
• Questions can be asked over the phone or in the
• Questions can be asked via WebEx Chat box WebEx Chat
• Details
• If you are listening via voice streaming and it – Conference ID: 98714008
stops, go to Communicate -> Audio Broadcast to – International dial in: 706-634-8961
restart the streaming audio – US Free call: 877-664-9143
– List with national toll free numbers is available
in Doc ID: 1148600.1
– View anytime during the conference using
Communicate > Teleconference > Join
Teleconference from your WebEx menu

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 2


Upcoming Advisor Webcast Schedule
 Check out Document ID 740966.1

 Select your area of interest

 Scan through the list of Current


Topics

 Register for the session of your


interest

 For upcoming Oracle E-Business


Suite Advisor Webcasts & archived
recordings, see Document ID
1455369.1.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 3


Oracle Advisor Webcast
Oracle Receivables Balance Forward
Billing (BFB) Setup & Usage
Mary Frize
Principal Technical Support Engineer

May 28, 2015

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 4


Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 5


Oracle Advisor Webcast
Oracle Receivables Balance Forward
Billing (BFB) Setup & Usage
Mary Frize
Principal Technical Support Engineer

May 28, 2015

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 6


Oracle Receivables Balance Forward Billing (BFB) Setup &
Usage Webcast Resource Links
• To access the Oracle Receivables Balance Forward Billing (BFB) Setup &
Usage webcast recording:
• https://oracleaw.webex.com/oracleaw/lsr.php?RCID=afcdd2ec85d4ee230a008ec801dd5d26

• Questions? To ask questions on the topic of Balance Forward Billing in


Oracle Receivables:
• https://community.oracle.com/thread/3726534

• Note: The link to download the presentation PDF is included in the


Continue the Discussion link above.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 7


Objectives
• Become familiar with Balance
Forward Billing (BFB)

• Learn how to setup BFB

• Know how to troubleshoot


common issues with Balance
Forward Billing (BFB)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 8


Agenda
1 What is Balance Forward Billing (BFB)?
2 Balance Forward Billing setup
3 Generating & printing BFB
4 Troubleshooting common issues

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 9


What Is Balance Forward Billing?
• Release 12 functionality
• Present one document containing all activity in a given billing period
– Transactions, adjustments, receipts & payments
– Balances carried forward from prior periods
– Displays an aging bucket at the end of the printed bill
• Consolidate across multiple sites or individual sites depending on setup
• Replaces Consolidated Billing from 11i

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 10


Consolidated Billing Invoices vs. Balance Forward Billing
Detail Balance Forward Billing (BFB) Consolidated Billing Invoices (CBI)
Data Model Data stored in the AR_CONS_INV* tables

Billing Cycle Must be defined No concept of Billing Cycle

Payment Must associate Billing Cycle to Requires cut-off date to imply Payment
Terms Payment Term (implies BFB Term is Proxima
enabled)
Multiple cut-off dates allowed Only one cut-off date allowed
per Billing Cycle
•* Consolidated Billing Invoices vs. Balance Forward Billing – Similarities and Differences (Doc
ID 872872.1)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 11


Balance Forward Billing Setup Considerations

• Billing level – account or site?


– For site level, which sites?
– Should any invoices be excluded?
• Format – detail or summary?
• Frequency – monthly, weekly, daily?
• Start date for billing cycle?
– 10 year limitation

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 12


Fields Required For Balance Forward Billing To Generate
• HZ_CUSTOMER_PROFILES
– STANDARD_TERMS
– OVERRIDE_TERMS (Y or N)
– CONS_INV_FLAG (Y or N)
– CONS_INV_TYPE (DETAIL or SUMMARY)
– CONS_BILL_LEVEL (ACCOUNT or SITE)
• RA_TERMS
– BILLING_CYCLE_ID

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 13


Balance Forward Billing Setups

1. Define Balance Forward Billing Cycles


2. Establish Payment Terms
3. Customer Profile Classes (optional)
4. Define BFB settings for Customer
5. System Options

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 14


Define Balance Forward Billing Cycles – Monthly Sample

Navigation: Setup >


Print > Balance Forward
Billing Cycles

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 15


Define Balance Forward Billing Cycles – Weekly Sample

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 16


Define Balance Forward Billing Cycles – Daily Sample

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 17


Define Balance Forward Payment Terms
Navigation: Setup >
Transactions > Payment
Terms

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 18


Define Customer Profile Classes – Optional Setup

Navigation:
Customers >
Profile Classes

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 19


Define Balance Forward Billing Settings For Customer

Navigation:
Customers >
Customers >
Account Profile Tab

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 20


Account Level Billing

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 21


Bill To Site Level Billing

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 22


Define System Options
Navigation Path : Setup > System> System Options

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 23


Transaction Workbench – Show Billing Number

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 24


Generating & Printing Balance Forward Bills

Navigation: Print
Documents >
Balance Forward
Bills

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 25


Generate Balance Forward Bills – Parameters

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 26


Printed Bill in Detail – Account Level

3-10494706081

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 27


Printed Bill The Following Month

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 28


Troubleshooting Balance Forward Billing
• Related packages
• Generate Bills Debug log
– Parameters
– Dynamic SQL
– Loops
• Diagnostics

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 29


Balance Forward Billing Programs
Package Name Description

ARPBFBIB.pls Controls Generate Balance Forward Bills & Confirm Balance Forward
ARPBFBIBs.pls Bill programs

ARBFBUTB.pls Maintains utility procedures & functions for BFB


ARBFBUTS.pls

ARBPBFBB.pls Handles Bill Presentment process used to generate BFB


ARBPBFBS.pls output/template

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 30


Finding The Latest Code For A Particular File

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 31


Sample File Version Search Results

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 32


Generate Bills Debug Log File – Parameters

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 33


Generate Bills Debug Log File – SQL Used

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 34


Debugging BFB – Log File

Shows:
• All sites looped through
• Each transaction
processed within that
site
• Overridden terms or
dates

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 35


Balance Forward Billing (BFB) Diagnostics
• R12.0.6+ : Oracle Receivables Balance Forward Billing Data Collection Test
(Doc ID 732191.1)

• Input parameters:
– Responsibility ID
– Operating Unit Id
– Customer Number

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 36


Sample Diagnostics for Balance Forward Billing (BFB)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 37


BFB Diagnostics – Customer/Account Information

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 38


BFB Diagnostics – Billing Cycle Definition

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 39


BFB Diagnostics – Invoice Tables

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 40


Troubleshooting Tips – What You Should Know When…

• Generating BFB
– Without supplying a billing date
– Using a past date
– Using a future date
• Upgrading from 11i

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 41


What Happens When No Billing Date Is Supplied For BFB?

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 42


No Billing Date Supplied – Confirm Balance Forward Bill

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 43


Bill Generated When No Billing Date Supplied

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 44


What Happens When A Past Date Is Supplied For BFB?

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 45


Balance Forward Billing Diagnostics – Missed Billing Date

~ OVERRIDE BILLING DATE : FROM 18-JAN-13 TO 18-MAY-15. ~

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 46


What Happens When A Future Date Is Supplied For BFB?

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 47


Bill Generated When Future Date Supplied

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 48


Troubleshooting – Upgrade From Consolidated Billing
• Balance Forward Billing set on customer profiles after R12 upgrade
– Null Payment Terms
– Missing values in Customer Standard screen list of values
• To see Payment Terms, disable BFB on Customers Account Profile
• To prevent BFB from being enabled on customer profiles during upgrade:
– Disable check box for Consolidate Billing Format Profile Class
– Select Update All Existing Profiles
– Update specific customer profiles as needed

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 49


Summary
What we covered today

Balance Forward Billing features


Setting up BFB
Generating Balance Forward Bills
Troubleshooting tips

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 50


Top Articles & Community Links
• Balance Forward Billing Setup and Usage
Guide for Oracle Receivables Users (Doc ID
761180.1)
• Consolidated Billing Invoices (R11i) versus
Balance Forward Billing (R12) - Similarities
and Differences (Doc ID 872872.1)
• Balance Forward Billing (BFB) Shows Old
Transactions and DELAY_CMAPP Records
after Upgrade, How to Avoid? (Doc ID
1501840.1)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 51


Top Articles & Community Links
• Customers Issue: The Payment Terms List of
Values In Customer Window Does not
Display Any Values (Doc ID 461210.1)
• All Customers Profiles Get Set To "Balance
Forward Billing" After The R12 Upgrade (Doc
ID 1564516.1)
• R12.0.6+ : Oracle Receivables Balance
Forward Billing Data Collection Test (Doc ID
732191.1)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 52


Session Related Community Links

 Questions? For follow up questions on


topics covered in this webcast connect
via this Receivables Community
thread:
https://community.oracle.com/thread/3726534

 This thread will link to a copy of the


presentation, the webcast recording
and will include the Q&A from the
webcast.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 53


Stay Connected
Oracle E-Business Suite Support Social Media Channels
• Twitter: @Oracle_EBS
• Facebook: OracleEBusinessSuiteSupport
• Blog: http://blogs.oracle.com/EBS
• My Oracle Support EBS Community:
https://community.oracle.com/community/support/oracle_e-business_suite

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 54


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

From Note ID : 740966.1 drill


down to your area of interest

For us, E-Business Suite (EBS)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 55


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

Access the EBS page directly


via Doc ID 1455369.1

Drill down to your area of


interest

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 56


Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings For DB
Note:
 Click column headings to sort
 Hover on Webcast Title for
more information
 Recordings available within
48 hours
 Advisor Webcast Questions
on a webcast or ask questions
via the Questions? link

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 57


Where Can I Get The Slides From This Session?
1. PDF link from Doc ID 740966.1 (within 48 hours)
2. Receivables Community > Content Tab > Documents (within 24 hours)

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 58


Accessing My Oracle Support Community
1. Via My Oracle Support -> Community Tab 2. Directly – community.oracle.com

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 59


Receivables Community Webcast Category

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 60


Learn More
Available References and Resources to Get Proactive

 My Oracle Support Essentials Webcast Series


https://support. oracle.com | Doc ID: 553747.1

 My Oracle Support Blog


https://blogs.oracle.com/supportportal/

 Get Proactive in My Oracle Support


https://support. oracle.com | Doc ID: 432.1

 Ask the Get Proactive Team


get-proactive_ww@oracle.com

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 61


My Oracle Support Accreditation: E-Business Suite

Accreditation Program Pages Fully leverage support capabilities Stay Informed | Analyzer Scripts |
delivered via My Oracle Support | Workflow Analyzer | Period Close|
• Program Index – 1583898.1 high-value best practices | efficiency Patching | Certifications | Upgrade
• E-Business Suite – 1580100.1 with Oracle tools = more time spent Advisor | Comparison Reports.
on primary role.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 62


• To ask a question on the phone
line, select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
Q&A
• Your question will be read aloud in
the order received.
• Question can also be asked on the
My Oracle Support Communities

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |


THANK YOU

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |


Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |

You might also like