The Certified Maintenance &

Reliability Professional (CMRP)

An Introduction to Certification
Presenter: Dave Krings

20/20 Foresight
Maintenance & Reliability Systems
Grand Rapids, Minnesota, USA
Tel: (218) 327-3114
500 Years of Change???
“There is nothing more difficult to
take in hand, more perilous to
conduct, or more uncertain in its
success, than to take the lead in the
introduction of a new order to
things.”
Niccolo Machiavelli (1469-1527)

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
History of the CMRP

¾No standards prior to 1997

¾Society for Maintenance & Reliability
Professionals (SMRP) took action
¾Development complete in 2000
¾First test in 2000
¾Today, 1300+ CMRP’s worldwide

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Certification Goals

¾Consistent standards
¾Well-defined body of knowledge (BOK)
¾Identify masters of the trade
¾International standard

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
How were standards developed?

¾Professional Certification Committee

¾Validated findings
¾Evaluation process refined

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Exam

¾SMRPCO administration
¾NOCA certified
¾Formalized test procedure
¾110 question exam

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Benefits of the Certification

¾Clear direction for development

¾Recognition
¾Portability
¾Eliminate gaps in knowledge
¾Better hiring practices

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Why CMRP instead of Others?

¾Non-commercial, independent
¾Comprehensive, not just technical
¾Benchmarked and certified
¾Sponsored by SMRP

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Qualifications for Certification

¾No formal education or experience defined

¾Experience in Maintenance & Reliability
¾Training in Maintenance & Reliability
¾Leadership experience is beneficial
¾SMRP membership not required

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
“The Five Pillars”
High Performance
Maintenance Organization

Work
Management
Manufacturing Process Reliability
Equipment Reliability

Work Management
or
People Skills
Business & Management
People Skills

Equipment Reliability

Manufacturing Process Reliability

Business & Management

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The “5 Pillars” in Detail

1.0 – Business & Management

¾Translate business goals into maintenance

goals
¾Support and contribute to business results

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The “5 Pillars” in Detail

2.0 – Manufacturing Process Reliability

¾Relate maintenance activities to the

manufacturing process
¾Ensure that maintenance activities improve
the manufacturing process

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The “5 Pillars” in Detail
3.0 –Equipment Reliability

¾Assess capabilities of equipment:

• Reliability, Availability & Criticality

¾Apply correct maintenance practices to:

• Deliver intended capability, safety
• Achieve most cost-effective performance

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The “5 Pillars” in Detail

4.0 –People Skills

¾Assure staff are most qualified

¾Assure staff are best assigned
¾…to achieve maintenance organization
goals

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The “5 Pillars” in Detail

5.0 –Work Management

¾The skills used to get the work done

¾Planning & Scheduling
¾Quality Assurance
¾Stores/Inventory management

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Something to Think About

“The problems that we are dealing with will

not be solved by the people who created
them.”
Unknown Author

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

WIFM
What’s In it For Me?

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Lower repair costs

¾Production
¾Environmental controls
¾Safer
¾Spare parts/expediting
¾Equipment life

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Lower repair costs

¾No hunting for parts
¾No looking for instructions
¾No delays due to lack of coordination
¾Less rework
¾Precision repair

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Production
¾Higher equipment availability
¾Better equipment accuracy
¾Earlier problem detection
¾Failure elimination mindset
¾Finally, teamwork

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Environmental controls
¾Reliable equipment is cleaner
¾Less failures means less emissions
¾Smooth production, fewer changes
¾Better PM/PdM

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Safer
¾Planned work is safer
¾PM/PdM is cleaner than failures
¾Less repairs total
¾Time to think!

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Spare parts/expediting
¾Fewer parts in inventory
¾Less expensive parts
¾No rush shipping
¾Parts can be found
¾PM & JIT

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
The Payback!

¾Equipment life
¾Maintained for long life
¾Cleaner, better care
¾Equipment applied correctly

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Show Me the Money!

¾Some typical results

¾30-70% reduction maintenance costs
¾50-75% reduction on hours/job
¾Shift people to more proactive roles
¾HUGE safety results

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Show Me the Money!

¾Real Figures
¾$44MM budget reduced to $23MM
¾ZERO incident rate for planned jobs
¾17% increase in production for FREE
¾Paper machine repair days reduced
from 12 hours to 8!

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
Role of the Leader
¾Sponsor the initiative
¾Support the champion(s)
¾Show up!
¾Lead by example
¾Change & Transition
¾Running the Race
¾Deal with “white rabbits”

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference
 Shooting at the Same Target?
Maintenance directed to: Engineering directed to:
Maximize reliability Minimize project cost

Low Cost
Producer

Operations directed to: Supply Stream direct to:

Minimize downtime Reduce Inventory, but
HAVE the parts needed!
Certified Maintenance & Reliability Professional (CMRP) Introduction
PIMA 2006 International Leadership Conference
Resource

• Society for Maintenance & Reliability

Professionals (SMRP) – www.smrp.org

Certified Maintenance & Reliability Professional (CMRP) Introduction

PIMA 2006 International Leadership Conference