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GO-LIVE ACTIVITIES CHECKLIST

System readiness, IT infrastructure, project risk, and governance are some of the activities to
be checked before going live. 3 Pages 20-203

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Project Go Live Activities Checklist
System Readiness

Element Owner Target Status Comments / Issues Supporting

Completion Outstanding Artefact
1 System development completed and all Yes  Action:
critical defects resolved and No  Action:
successfully re-tested
2 Exact dates, timing and approach for Yes  Action:
launch (entity roll-out) documented and No  Action:
approved
3 A detailed production implementation / Yes
cutover plan with tasks, dates, No
deliverables and resource assignments
has been documented and approved
4 Production support - approach and Yes
resources for system maintenance and No
administration in place and understood
5 Post-launch support including Yes
escalation procedures for various No
severity levels in place and
communicated
6 Service Level Agreement (SLA) Yes
between (Company) and No
Implementation Partner completed and
approved
7 Business continuity and disaster Yes
recovery procedures have been No
documented, reviewed, and approved

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IT Infrastructure

Element Owner Target Status Comments / Supporting

Completion Issues Artefact
Outstanding
8 Production environment fully set up, Yes
tested, and ready for deployment No
9 System and platform performance Yes 
tests demonstrate appropriate No
response times; results validated
with management
10 All required licenses and Yes 
registrations in place No
11 System installed (access available), Yes 
configured, and operational for all No
required (Company) staff
12 User accounts and logins have been Yes 
created and tested for all (Company) No
staff

System Testing

Element Owner Target Status Comments / Supporting

Completion Issues Artefact
Outstanding
13 Test cases were created to validate Yes 
system functionality against No
approved business requirements
14 (Company) user acceptance testing Yes
(UAT) completed and actual test No
results have been assessed against
expected test results to assess the
overall status of the testing effort
(note: test cases should also include
testing of security effectiveness and
segregation of duties)
15 Confirm that any test failure points Yes 
have been resolved, re-tested and No
documented
16 For each unresolved defect required Yes 
for go-live and / or functionality that No
has been deferred to a future phase
of work, a work around should be
identified and documented
17 Business users provided input to Yes 
testing exit criteria and No
management evaluated the business
impact of remaining defects prior to
implementation
18 Test results have been summarized Yes
and reported to management No

User Readiness (Training, Process Understanding)

Element Owner Target Status Comments / Supporting

Completion Issues Artefact
Outstanding
19 Training materials documented and Yes
available (for users and potential No
new hires)
20 All (Company) users sufficiently Yes
trained on new System module (i.e. No
level of understanding and degree of
comfort measured)
21 All (Company) employees have Yes
been educated on the changes that No
System will bring and have been
made aware of updated / impacted

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 process workflows (both existing and
new)
22 FAQs / Quick Reference Cards Yes
developed, approved and available No
for distribution
23 Post-implementation user escalation Yes
procedures documented, No
communicated, and agreed upon

Project Risk and Management Approval

Element Owner Target Status Comments

Completion
24 Formal Go Live criteria have been To Be Yes
reviewed (i.e. this checklist) for final Confirmed No
Go Live decision
25 Formal approval to launch provided To Be Yes
by Executive Sponsors Confirmed No

Issue Management

# DESCRIPTION OF ISSUE DEADLINE ASSIGNED TO OPEN /

CLOSED

Decisions Required / Parking Lot Items

# DESCRIPTION DEADLINE ASSIGNED TO OPEN /

CLOSED

Governance Meetings

Meeting Objectives Attendees Schedule

Team Meeting  Compile an update on status of each go-live  Every Friday, 1:30pm –
Update readiness activity 3:00pm
 Address/escalate any issues or concerns
 Determine next steps
Executive Sponsor  Provide an update on status of go-live readiness  Every Friday, 3:00pm –
Update activities 4:00pm
 Address/escalate any issues or concerns
 Obtain required decisions
 Address parking lot items
 Determine next steps

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