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Declaration
I Parvinder Kaur 17008532034, MBA student of G.V.M college hereby declare that the
project report entitled “Analysis of Recruitment & Selection process of Multiwal Pulp
and Board Mills Ltd.” is an original research work and same has not been submitted to
any other institute for the award of other degree. A seminar presentation of the project
report was made on September 15, 2018 and the suggestions as approved by the faculty
were duly incorporated.
Countersigned
Project Coordinator
Acknowledgements
It is a pleasure to acknowledge many people who willingly and unwillingly helped me,
to complete my project. First of all let me praise God for all the blessings, which
carried me through all these years.
I thank all those who lent their support to this project. They helped me handle this
project well and gave me invaluable inputs and suggestions, which made my life and
work enjoyable and manageable.
I am particularly indebted to Multiwal Pulp and Board Mills pvt. Ltd., Bazpur road,
Kashipur, Uttarakhand, who gave and allowed me to gain valuable industry exposure.
My project guide always found time for me even when extremely busy and helped me
understand the various H.R Practices being followed in Multiwal Pulp and Board Mills
pvt. Ltd. Mr Wasim Ahmed Khan who helped me with the coding aspect of and
provided me enough time to go ahead with the documentation process and was a big
help by providing me all the material I needed for the project and also for making life
easier for me at Multiwal Pulp and Board Mills pvt. Ltd.
Mr Abdul Sabir., the Factory manager &H.R Manager of Multiwal Pulp and Board
Mills pvt. Ltd. requires special mention for providing me with a chance to work with
Multiwal Pulp and Board Mills Pvt. Ltd and giving me ample freedom to work on my
ideas.
I cannot forget Mr Wasim Ahmed Khan & Mr Abdul Sabir. for their constant support.
I cannot forget the support and help that I have received from my family, professors
and colleagues, their attitude and work ethic has taught me a lot.
PARVINDER KAUR
1 Introduction......................................................................................................................................1
2 Research Methodology.................................................................................................................... 9
3 Organizational Profile................................................................................................................... 15
7 Conclusion...................................................................................................................................... 58
9 Bibliography................................................................................................................................... 60
10 Annexure.........................................................................................................................................61
Analysis of Recruitment & Selection Process of Multiwal Pulp and Board Mills (P) ltd.
Introduction
Multiwal Pulp and Board Mills Ltd a brand name for two decades is known for
production and distribution of renowned quality duplex boards, craftpaper and writing
printing paper across the world. In its niche class it has achieved success from the
traditional values and ethics of Indian culture blended with modern technology. This
will to excel at Multiwal Pulp and Board Mills Ltd evolves around the synergy
between the “State of the Art” environment eco-friendly production facility and the
quest to achieve excellence propelled by defining human value systems in the
organization.
Apart from the need for globalization the constant up-gradation of technology is
compelling us to think, rethink and introspect about our own resources and putting
them in place for higher productivity and efficiency.
One of the prime resources for any business establishment is the human resource,
which cannot be challenged. In this direction an effort towards harnessing and nurturing
the human resources of the organization has been thought about and finds its voice in
the HR
practices. With these facts in the background it was thought out that HR would
primarily be classified to perform four major roles in the organization: -
A strategic partner
An administrative expert
An employee champion
A change agent
The task of this research is to provide a relevant, accurate, reliable, valid, and current
information. Sound decisions are not based on gut feeling, intuition, or even pure
judgment.
"The Review of Related Literature" may seem to avoid unnecessary watch out
problems and may help to make progress towards the solution of new ones. It proves
that for the important investigation, a review of the related literature is of great help and
useful to the investigator.
For Preparation for my project report, I will abstract contexts or information from
newspapers, Internet sites etc. Various magazines & journals I have to consult too. I
need to go for consult various magazines which includes :
Entrepreneurs and small business people are always looking for ways to reduce
cost of the organization, accomplish more of their business goals for less money.
One strategy that can help you save time, money and frustration as you start and
build your business is to outsource as much work as possible to skilled, but cost-
effective, external service providers.
Source 4- Internet
http://www.multiwal.com
http://www.multiwal.com/glass.htm
http://www.multiwal.com/glass-production-profile.htm
http://www.multiwal.com/otherservices.htm
Through this site I get the information about company history, company
value, mission etc.
Conceptualization
This project is based on marketing research because increase in the paper in the
company and how Multiwal Ltd. Company compete with their competitors.
Thus I collect primary research by gathering original data. Secondary research is
conducted on data published previously and usually by someone else.
The report also deals with the problem faced by the company during the operations
performed to cater to the demands of the customer or consumer market .I would like to
extend the objective of this project to all interested, who would like to conduct further
extensive study into the details of various specific attributes and provide suggestions
for improvements.
Moreover this report also focuses on the approach of a company and its activities in the
market.
The study is related to how a company can manage its employers & employees and
reduce the cost to maximize the profit. Rapidly changing market dynamics and global
competitive pressures have caused organizations to spend more time focusing on their
core business.
In India companies are still using the traditional methods for the production of the
products while in rest of world, which is far ahead using other interactive methods of
the production. Now a day after every six months the methods and technology changed.
In this fast changing scenario it is very difficult to have every bit of knowledge about
the new technology.
Primary Objectives:
Analyse the weaknesses that individual systems are having.Providing the
feasible solutions to improvise the current system so as to maintain the meaning
and the applicability of the system.
To study about the main motives of the company.
To make the firm competitive.
Secondary Objectives:
To manage people and technology resources strategically, enhance services and
manage costs, more effectively.
To track the major areas of improvements.
To find out whether people are really aware about product of the company.
To learn how they sell brand name of their products.
Hypotheses
H0: Employees are satisfied with the selection process of the company.
H1: Employees are not satisfied with the selection process of the company.
Research Methodology
Research simply means ‘search for knowledge’. According to Rodman and Mory,
research is ‘systematized effort to gain new knowledge’. Some people consider
research as a movement from the known to unknown; it is actually a voyage of
discovery.
The research work for my project “Understanding of H.R Practices at “Multiwal pulp
and Board Mills Ltd.” Includes collection of data from different sources related to the
existing performance appraisal system of the organization; collecting information from
the employees to know the usefulness and the effectiveness of the system, to know their
problems; analysis of the collected information to find out the effectiveness of existing
P.A.S and suggesting some new techniques of the collecting information from the
employees to know the usefulness and the effectiveness of the system, to know their
problems; analysis of the collected information to find out the effectiveness of existing
P.A.S. and suggesting some new techniques of the performance appraisal system which
can be introduced to the existing P.A.S., to make it more effective, acceptable and
useful.
The nature of the research study used for the project at “Multiwal Pulp and Board Mills
Ltd” is descriptive and analytical. The study is descriptive because it includes surveys,
fact-findings. It includes description of the state of affairs, as it exists at present. ‘Ex
Post Facto’ is the term, which is quite often used for the descriptive research study.
And the nature of the research study is analytical because the already available
information is used and analyzed to make a critical evaluation of the collected data.
Research Design
Decisions regarding what, where, when, how much, by what means, concerning an
inquiry or a research study constitute a research design. A research design is the
management of conditions for the collection and analysis of data in a manner that aims
to combine relevance to the research purpose with economy in procedure.
Research design in the present study is flexible as the research design can provide
enough opportunity for considering different aspects of problem understudy.
The population or universe represents the entire group of units which is the focus of the
study. Thus, the population could consist of all the persons in the country, or those in a
particular geographical location.
I selected the universe & survey population for this population is …..
Sample
In sample design, the universe is finite because the no. Of employees in the
organization is certain. Sample size for the study is 15 & simple random probability
sampling is adopted for the study because under the present study, every employee has
equal chance of inclusion in the sample.
Collection of Data
As a data collection instrument “structured instruments” i.e. structured & well prepared
questionnaire has been used. Questions in the questionnaire have been arranged in the
proper sequence and almost all the questions are of close-ended type providing only
yes/no/neutral response.
Primary Tools
Survey and questionnaire is main tool of data collection.
Secondary Tools
Journals
Research papers
Annual reports of the company
Web-sites of the company
Analysis Pattern
For analysis of the collected data, a simple method of mathematical percentage is used
to make the findings and to draw the conclusion. We have used pie charts and graphs
because this is the most simplest and easy method of explaining the data. It is very
simple to read and analyze and understand that what we want to show in pie charts and
graphs and it is very easy for a person or we can say it is very easy for a lay man to
understand this.
Organizational Profile
HEAD OFFICE
Address : Premises No. 126, Tower A, DLF Towers, DDA District Centre, Jasola,
New Delhi-110044
Phone : +919837036763
Fax : 91-591-2494667
Email : Ritesh.Jain0201@Gmail.com (for more information regarding products)
Email : Ritesh.Jain0201@Gmail.com (for more information regarding sale &
purchase)
FACTORY
Address : 9KMBAZPURROAD,Kashipur-244713,Uttarakhand,India
Phone : 91-591-2494667
Email : CMDMULTIWAL@YMAIL.com
We are one of the leading manufacturer of pulp and paper and is responsible for
delivering quality products to meet the growing global demand for packaging and paper.
On any given day, our products find way into the hands of consumers in various
branded forms. The manufacturing capacity of paper is 115000 total .,while the balance
comes from industrial varieties like poster paper, duplex boards, craft papers etc.
Paper has a long history, beginning with the ancient Egyptians and continuing to the
present day. For thousands of years, hand-made methods dominated and then, during
the 19th century, paper production became industrialized. Originally intended purely
for writing and printing purposes, a wide variety of paper grades and uses are now
available to the consumer. Of all the writing and drawing materials that people have
employed down the ages, paper is the most widely used around the world. Its name
derives from papyrus the material used by the ancient Egyptians, Greeks and Romans.
Papyrus, however, is only one of the predecessors of paper that together are known by
the generic term „Tapa‟ and are mostly made from the inner bark of paper mulberry,
Fig and Da Tapa has been found extensively in nearly all cultures along the Equatorial
belt and is made by what is possibly the oldest paper making technique – one still
practiced in some parts of the Himalayas and South East Asia. Indeed, recent
archaeological excavations in China have revealed some of the oldest „Tapa‟ paper
ever found which shows that paper was being produced in China before western records
began.
Paper plays a key role in communication and as a packaging material. Demand for
paper is closely linked to prevalent economic conditions. Strong economic growth
boosts demand for paper and vice versa. In India, the first paper mill was established
in 1867. Raw materials used for the production of paper were rags and wastepaper.
Commercial production of paper was started in 1882, and raw materials used were
again non-wood fibers, that is, eulaliopsis binata and sacharum bengalense.
Development of the fractional process of pulping bamboo at the Forest Research
Institute, Dehradun, during 1922-24 provided an impetus to the pulp and paper
industry in the country, and bamboo became the main raw material for making various
grades of paper. Turing establishments cut and coat paper and foil. Stationery product
manufacturing establishments make a variety of paper products used for writing, filing,
and similar applications. Other converted paper product manufacturing includes, in
particular, the conversion of sanitary paper stock into such things as tissue paper and
disposable diapers.
There are essentially three activities. The manufacturing of pulp involves separating the
cellulose Fibers from other impurities in wood or used paper. The manufacturing of
paper involves matting these fibers into a sheet. Converted paper products are made
from paper and other materials by various cutting and shaping techniques and include
coating and laminating activities. The Paper Manufacturing subsector is subdivided
into two industry groups, the first for the manufacturing of pulp and paper and
the second for the manufacturing of converted paper products. Paper making is
treated as the core activity of the subsector. Therefore, any establishment that makes
paper (including paperboard), Either alone or in combination with pulp manufacturing
or paper converting, is classified as a paper or paperboard mill. Establishments that
make pulp without making paper are classified as pulp mills. Pulp mills, paper mills
and paperboard mills comprise the first industry group. India is not just the second
most populous market for paper in the world. It is also the most demanding. Indian
paper industry not only serves a public utility but fulfills a critical national requirement.
It possesses an annual production capacity of five million tones. It generates an annual
turnover of approximately 120 billion. It directly and indirectly employs nearly 1.3
million people. The Indian paper industry has been historically divided on a three
dimensional matrix identified by size, grades manufactured and raw material utilized.
Generally, tariff rates have protected smaller units utilizing “unconventional” raw
material. Over the years, the growth of various segments, investments levels in specific
segments, technological changes, industry fragmentation and intensity of competition
have been significantly influenced by the Government tariff policy. The present
Excise duty on Paper is 12 %. The Government of India from time to time has given
some benefits to small industries in order to protect them i.e. the first 3500 tons
produced by a mill is chargeable only @ 8 % and thereafter it is @ 12 %.
The three main grades of paper manufactured in India are:- 1. Newsprint 2. Writing and
printing. 3. Industrial Variety (Craft paper and Duplex Board)
Over 550 players currently populate the industry and the estimated capacity is about
7.00 million Metric Tons Per Annum (MTPA)1. Fragmentation is severe in the
“industrial” (packaging) grades, which rely on “unconventional” raw material such as
waste paper and partly agricultural residues. This division generally comprises of units
with an average size of about 10000 MTPA and contributes to 45% of the output of
paper and paper boards in the country. Although the other divisions in the Indian
paper industry are also fragmented by international standards, the degree of
fragmentation is less severe. “Newsprint” till about 1995, was the sole preserve of large
public sector units and was well protected by high import tariff barriers. Nevertheless,
imports contributed to about 50% of the domestic consumption. Since then, new
domestic capacity with private investment has been allowed to be created. This growth
has relied namely on De-inked waste paper as a source of raw material. Currently
import duty on newsprint is about 5% and domestic manufacture of newsprint is
exempted from excise duty.
Chipping-
Bamboo or Wood as such cannot be used for pulping. For economical operation of
pulping plant as well as for better penetration of cooking liquor, wood logs/bamboo are
to be chipped into small pieces. The process is called chipping and the equipment used
for chipping are called chip.
Pulping-
Pulp is obtained by removing lignin and other impurities from the wood & other raw
materials chips through a cooking process. The chips are loaded into a digester and
cooking liquor is added. Then by pressure cooking, the wood, bamboo or other raw
material fibers are separated from unwanted ingredients. Either batch digester or
continuous digesters are used in cooking.
Bleaching
Although cellulose fibre is white in colour, due to residual lignin traces remaining on
the fibres, the pulp appears creamish. Therefore, to manufacture white paper we need to
remove yellowness without physically or chemically damaging the fibre, with
improvement in various properties. To increase brightness of the pulp by removal or
modification of some of the unwanted elements in the unbleached pulp.These
deleterious elements are lignin traces, resins, metal ions, non-cellulosic carbohydrates
etc. Bleaching for brightness improvement should also help to keep the pulp stable
without turning yellow or lose strength or reduce brilliance - due to aging.
Additives-
Additives are added to paper pulp. Addition of fillers like talcum & calcium carbonate
is very common & besides acting as fillers they add brightness to the paper. These
additives must be finely ground. Additives like dyes & starch are also added. Other
fillers are Titanium Dioxide, Barium Sulphate & Zinc Sulphide.
Removing Water-
Removing water is the next important stage. For this the pulp is passed through a
rapidly moving wire mesh called fourdriner. The objective is to remove 93% to 95% of
the water in the finished paper. As the paper flows along the wire mesh and water is
drained along the way, a dandy roller near the end helps to smooth out the paper. The
dandy roller improves the formation of the paper web by application of pressure. When
the paper reaches the end of the wire mesh it is transferred to a felt blanket which
conveys it through many steam heated driers to remove the excess moisture. In the
process the paper gets some glaze like coating also. Then it is made to pass through a
series of calendar stacks. The calendars are series of polished iron rollers stacked one
on top of the other, through which the finished paper will pass to smoothen down. The
next step is rewinding on a metal or fibre core. The last stages after this are sheeting,
packing & testing.
Global Demand
Globally demand for Paper and Paperboard is likely to keep its growth pace intact
Writing and printing paper demand to be on slower side with many firms in west
going paperless.
Robust demand for paper by Chinese household would to keep Asian demand on
high note.
Rising concern for environment with many firms discouraging use of paper to
impede demand growth
Persistent concern over economic recovery and monetary tightening steps taken by
Chinese Govt. to impact demand.
Revival in industrial production across the world and increase in global trade
stands crucial for incremental demand.
Persistent concern over economic recovery and monetary tightening steps taken by
Chinese Govt. to impact demand
Revival in industrial production across the world and increase in global trade
stands crucial for incremental demand.
Current signals of improving industrial output and trade in certain pockets provide
encouraging scenario for industrial papers in the coming year
Global Supply
Economic downturn witnessed during 2008-09 resulted in closure of large number
of paper mills in western region with the mills unable to absorb huge losses incurred
due to demand destruction
With global economy mainly Asia and US giving signals of revival and the same
expected to start showing better results moving into 2012, the same shall prompt some
of the companies to increase their runs and may lead to reopening of few closed plants
Accreditations
ORGANIC CERTIFICATION
DEMETER CERTIFICATION
FLO CERTIFICATION
BIO-SUISSE CERTIFICATION.
Today its portfolio boasts of every international & national certification of repute. At
Multiwal Pulp and Board Mills pvt Ltd Overseas recognition has also come in the form
of applauds. We have also been honored with the National Export Performance Awards
by The Prime Minister of India and consecutively being awarded with APEDA
(Ministry of commerce, Government of India) Exports Awards for Outstanding
Performance in Agri - Exports.
AWARDS
Honored by Prime Minister of India for Outstanding Performance.
Honored by Industries Dept., Delhi Govt. for Outstanding
Performance in Exports during 2006-2007, 2007-2008 and 2008-2009.
Management Procedures
VISION
An indelible name, cruising towards universal acclaim, through concern for quality,
profitability and cutting-edge technologies, kept buoyant by an entrepreneurial team.
MISSION
Multiwal Pulp and Board Mills Ltd. is committed to convert –
All attitudes towards a macro thinking process.
All opportunities of diversity into streamlined and focused systematic processes.
And cultivate a culture of achievement and target orientedness.
And build cross functional synergies.
And attain a brand image, that is recognized worldwide.
VALUES
We esteem our customers’ needs and endeavor to deliver accordingly.
We focus on quality in every single sphere of activity.
We value change for growth.
We encourage people commitment for higher sense of achievement.
We value a fusion between tradition & modernity.
Organization Chart
MD
J.M.D
DIRECTOR
(International BOD
Mktg.)
V.P V.P
(Operations) (Organic)
L16
L15
L14A
L14B
Sound Control
The shear damping performance of PVB interlayer makes laminated architectural glass
effective in controlling sound transmission.
Ultraviolet Screening
The ultraviolet (UV) filtering performance of the PVB interlayer makes clear or tinted
laminated glass helpful in protecting valuable furnishings, displays or merchandise
from the fading effects of UV radiation. The Laminated Glass filters off ultraviolet rays
by 99.5%
Bullet Resistant
Duratuf offer glasses for Security glazing which can be used to counter threats from the
following general areas:
Burglary and Forced Entry.
Ballistic Penetration.
Bomb Blasts.
Electronic Eavesdropping.
Burglaries
Burglaries are frequently directed towards targets of easy opportunity and low
perceived risk by the burglar. A simple deterrent, Real Safe security glazing, may be
enough to send the intruder to the next easier target.
Ballistic Protection
Security glazing with Real Safe laminated glass of appropriate thickness and
configuration can reduce death and injury from bullets in high-risk locations, while still
providing the aesthetic and visions benefits of glass. Real Safe Bullet-resistant glass is
made by bonding alternate layers of glass with PVB to form a single, multiple-ply
laminate. Real Safe Bullet Resistant Glasses are already tested & approved by many
Government Organizations example. Punjab Police, BSF, Ordanance Factory Medak,
Special Protection Group, Bureau of Police Research and Development, CRF etc.
Electronic Eavesdropping
With high technology playing an increasing role in corporate and government security
operations, electronic eavesdropping to obtain classified or proprietary information can
result in staggering losses. Interference with computer networks from electromagnetic
noise generators (such as heavy machinery operating outside the facility) can also be
the source of loss.
Real Safe Electronic security glazing uses metalized fabric mesh and glass. When the
glass is manufactured, the fabric mesh is extended an inch or more from the edge of the
glass on all four sides and then connected to the metal frame. The frame members are
connected to each other, and then to an effective ground. The result is a facility that is
isolated from external electro-magnetic signals and occupants are capable of
communicating without interception from the outside.
HR AS A STRATEGIC PARTNER:
A business strategy is incomplete if its constituents such as, finance, materials,
equipment and manpower are not planned, organized and executed in their right
perspective. As regards resources other than manpower, it can be appreciated that they
are inanimate objects devoid of mind and emotions. Whenever business strategies are
worked out, the trend thus far, has been to have everything else planned, but the
manpower, and even if the manpower is planned, no expert advice or involvement of
HR is sought in this function.
HR also assisted the organization by actually sourcing such a person and putting him on
board i.e. placing him. Once this person came on board then, HR as a strategic business
partner consolidated the requirement of manpower stipulated to assist this function of
material sourcing as follows:
a) Worked out the job description and skill sets,
b) Induction Training for persons selected,
c) Training required in terms of functional skills for this lot of manpower,
d) Behavioral training required for all,
e) Conducting appraisals periodically to assess and ensure optimum performance.
The investors, customers and the employees are the three very important and dynamic
partners of any organization and play a very important role in the sustenance and
growth of an organization. HR as a strategic partner should not be committed to
employee needs alone but should be able to create an environment, which struck a
balance between investors, customers and employees.
Every customer has a specific need. The person interacting with the customer should
be able to understand the customer and his requirements Multiwal Pulp and Board Mills
Ltd should recruit and train its people such that they would effectively deal with the
customers. Thus, HR in Multiwal Pulp and Board Mills Ltd should be able to draw a
linkage between being “employer of choice” and “employees would choose”.
For achieving the right balance between investors, customers and employees, HR in
Duratuf Glass industries Ltd should be evaluated on the following fronts:
Economic value added by the employee or the financial number expected from
the executive.
Quality of service provided to the customers (both internal and external)
Meeting the expectations of the fellow employee (supervisor, subordinate and
peers).
MANPOWER PLANNING:
Manpower planning is essentially the projection of future manpower requirements
(manpower forecasting) and sourcing or developing manpower for the implementation
of these projections. Manpower planning shall begin with setting of long-range
objective and plans of Multiwal Pulp and Board Mills Ltd.
Following factors shall be considered while setting goals & plans for Multiwal Pulp and
Board Mills Ltd and also for the sub-units:
management philosophy
business forecast
expansion and growth plans
design & structural changes
government policies
competition
customer requirement
Three ranges (short range (0-2 years), intermediate range (2-5 years), long range (> 5
years)) are prescribed to help in forecasting manpower requirement.
DIRECTIONS: Use an arrow ( ) to indicate the general direction you expect & predict
for each of the ranges given below. This exercise needs to be done at the beginning of
the financial year.
Expansion
Rationalization
Technical changes
Product lines
Safety requirement
Services offered
Employee turnover
Layoffs
Contractual restrictions
Having planned, the next step would be to arrive at definite figures. Job analysis needs
to be done to arrive at the quantitative and qualitative requirements of any job.
RECRUITMENT
Recruitment is the discovery of potential applicants for actual or anticipated
organizational vacancies. It discovers the sources of manpower to meet the
requirements of the staffing schedule and to employ the effective measures for
attracting that manpower in adequate numbers to facilitate effective selection of an
efficient work force.
The following is the recruitment process to be followed by Duratuf Glass industries Ltd:
Diagnostic Model
For STAFF/OPERATIVES
Existing data bank
Internal sources
Advertisements
Casual / Temporary Pools
References
Display on the notice board/ main gate.
ADVERTISEMENT
The job profile and the job specification for the vacant job shall be decided by
the HR Department in co-ordination with the Functional Head
The HR Department shall decide the media through which the advertisement
shall be released considering the budget allocated for the purpose.
Keeping in mind that the corporate image of Multiwal Pulp and Board Mills Ltd
is not deterred, the content of the advertisement shall be finalized by the HR
department.
The final draft and the advertisement size shall be finalized by HR in co-
ordination with an Advertising agency.
The next step shall be to issue the work order to the Advertising Agency.
After the advertisement is published, payments shall be released to the
Advertising agency
PLACEMENT CONSULTANTS
The HR Department shall make a list of the consultants confirming there terms
and conditions for the placement of candidate.
Depending on the requirement, HR shall contact the consultants specifying the
post, number of vacancies, qualification, experience, job content and salary.
The HR department shall shortlist the resumes of the candidates sent by the
consultant in consultation with the Functional Head.
HR Department shall use its discretion to assess the suitability and competency
of Placement Consultant to decide as to which level the involvement of
Placement Consultant shall be.
Position
Qualification
Age
Experience
Knowledge of computers
Industry Specific
Job Profile
Salary Range
CAMPUS RECRUITMENT
The HR department shall make a list of the Educational Institutes where they
would like to visit for campus recruitment.
HR department shall contact the Placement coordinator of these institutes and
send the company profile of Multiwal Pulp and Board Mills Ltd to them for
reference of students.
The number of vacancies, job qualification, job specification and salary for the
job shall be communicated to the placement co-coordinator in writing.
Before the start of selection process, HR Department shall give a presentation of
the company to the assembled students.
Following format shall be filled and sent to the Placement Coordinators of selected
institutes:
Stream of Specialization
No. Of Vacancies
Job Specification
Place of Posting
Salary
SELECTION
The selection procedure shall determine whether an applicant meets the qualification
for a specific job and to choose the applicant who is most likely to perform well in that
job. Identifying the selection criteria shall be the joint responsibility of the HR
department and the HOD’s of the concerned department.
Selection criteria for Top Management in the Multiwal Pulp and Board Mills Ltd:
Personality
Extraversion (sociable, talkative, assertive)
Agreeableness (co-operative, trusting)
Conscientiousness (responsible, dependable, achievement - oriented,
persistent)
Technical competence
Managerial skills
Planning
Organizing
Man management
Decision-making
Communication
Problem-solving
Experience
Duration
Relevance
Family background
Place of origin
Age
Selection criteria for Middle / junior level management in Multiwal Pulp and Board
Mills Ltd:
Personality
Extraversion (sociable, talkative, assertive)
Technical competence
Managerial skills
Planning
Organizing
Man management
Decision-making
Communication
Problem-solving
Team spirit
Experience
Duration
Relevance
Family background
Place of origin
Age
Selection criteria for Operatives/Staff in Multiwal Pulp and Board Mills Ltd:
Skills
Physical health
Family background
Experience
Duration
Relevance
Attitude
The application blank, duly filled, shall serve as a device for circulating information
about the applicant to the management of Multiwal Pulp and Board Mills Ltd.
The second step shall require the applicant to undergo the preliminary round of
interview. The panel for preliminary interview shall be constituted by:
Corporate Head (Function)
Corporate Head (HR)
Corporate Head (Finance)
Format for the checklist for the second panel of interview would be the same as given
earlier. If the combined rating of the candidate is A or B, then a meeting of the
candidate with the Managing Director of Multiwal Pulp and Board Mils Ltd shall be
organized.
Only telephonic reference checks to be made very discreetly before MD’s meeting with
the employee.
The Managing Director of Multiwal Pulp and Board Mills Ltd shall meet the candidate
for giving his final consent. If the Managing Director accords his sanction, the last step
of the selection procedure shall come into operation.
The HR department from the last employer of the candidate shall then conduct a
reference-check/antecedent verification.
Assuming that the reference check is positive, HR department shall issue the Letter of
Indent (LOI).
7. Final Interview
8. Reference Check
1. The application blank, duly filled, shall serve as a device for circulating information
about the applicant to the management of Multiwal Pulp and Board Mills Ltd.
4. Next step of selection procedure shall be the preliminary interview of the applicant.
The interview panel would be constituted by:
Functional Head
Head (HR)
Engineering Head (if the position is technical)
If the combined rating of all the panel members is A or B, the candidate is called for a
final round of interview.
7. If the combined rating of the candidate is A or B, then the meeting of the candidate
with the Managing Director of Multiwal Pulp and Board Mills Ltd shall be organized
and his concurrence shall be obtained for appointment.
8. The HR department, from the last employer of the candidate shall then conduct a
reference-check.
9. Assuming that the reference check is positive, HR Department shall issue the Letter
of Intent.
1. The application blank, duly filled, shall serve as a device for circulating information
about the applicant to the management of Multiwal Pulp and Board Mills Ltd. This
form shall be in Hindi/English for Operatives/Staff.
4. The next qualifying round shall be the Interview of the candidate, the panel of which
shall be constituted by:
Concerned Supervisor
Functional Head
HR Executive
6. The final approval shall be taken by the Plant Head to confirm the appointment of the
employee.
HR AS A CHANGE AGENT:
The pace of change today – due to globalization, customer demands, technological
innovations and information access – is tremendous. The necessary range of Multiwal
Pulp and Board Mills Ltd’s responses to change shall expand as the pace of change
outside Multiwal Pulp and Board Mills Ltd increases.
HR as a change agent shall build a firm’s capacity to handle all three types of change. It
shall ensure that initiatives are defined, developed and delivered in a timely manner;
that processes are stopped, started, simplified; and that fundamental values within the
organization are debated and approximately adapted to changing business conditions.
STEP (I)
The first step in successful attainment of change is – defining the change model.
Annexure A
STEP (II)
Once the model has been defined HR shall find out in which of these key factors is
Multiwal Pulp and Board Mills Ltd lacking through “PROFILE TOOL” (Annexure D)
shown below and through corresponding questions for completion of the “PROFILE
TOOL”.
STEP (III)
Through “PROFILE TOOL” HR shall be able to identify the areas, which need
improvement for successfully accomplishing change. Once the areas have been
identified, HR shall guide the group (changed with making a change) into choosing
small actions. This can be achieved through brainstorming sessions and discussions on
each of
the factors.
STEP (IV)
Taking decisions on each of the 7 factors of the change is not a onetime affair. It is an
interactive process. The decision on each factor would change as the organization
proceeds with the transformation.
Example: In the initial stage of the change process, it is important to identify the
champion/ leader who is going to lead the team through change. Once the process of
transformation has begun, it becomes very important that every team member owes the
leadership responsibility.
Thus, HR shall help the team in deciding the objective of each factor at different phases
of change.
Once this is done, HR shall define a process for assessing the current culture, the
desired future culture and the gap between the two. The extent to which the mindset can
be shared in Multiwal Pulp and Board Mills Ltd and the gap analysis done, can be
audited in the following 4 steps-
Questionnaire Analysis
1. Does development helps in improving the performance?
Options Frequency
Yes 12
No 3
Interpretation:
It was observed that 12 employees said that development helps in improving the
performance whereas 3 employees said development does not help in improving the
performance.
Options Frequency
Yes 14
No 1
Interpretation:
It was observed that most of the employees said that development helps in increasing
the competition in the market only 1 employee said no.
Options Frequency
Yes 11
No 4
Interpretation:
Out of 15 employees 11 employees said that job rotation helps in decision making.
Options Frequency
Yes 9
No 6
Interpretation:
Out of 15 employees 9 employees said that case study helps in the development of
employees whereas 6 employees said that case study does not help in the development
of employees.
Options Frequency
Yes 12
No 3
Interpretation:
12 employees said that management games helps in the development of employees and
3 employees said that management games does not help in the development of
employees.
Options Frequency
Yes 13
No 2
Interpretation:
Out of 15 employees 13 think that training are required at all levels.
Options Frequency
Yes 15
No 0
Interpretation:
All employees said that training helps in the working quality of employees
Options Frequency
Yes 14
No 1
Interpretation:
14 employees said that training helps in improving the morale of the employees
whereas only 1 said that training does not help in improving the morale of the
employees.
Options Frequency
Yes 15
No 0
Interpretation:
Out of 15, all employees said that training reduce the chances of occurrence of
accidents.
SWOT Analysis
SWOT analysis is done for a company, to find out its overall Strengths, Weaknesses,
Threats and Opportunities leading to gauging the competitive potential of the company.
The SWOT Analysis enables a company to recognize its market standing and adopt
strategies accordingly. Here SWOT analysis of Multiwal Pulp and Baord Mills Ltd.
Company is made to understand the positioning of the company in the market.
I. Strengths
Innovation.
Strong brand quality.
Products at nominal prices
Different skill have been specified very precisely showing the different
aspects.
Wide Distribution Network
II. Weaknesses
Material handling tools are not latest.
III. Opportunities
Increasing trade and business relations and a large number of expatriate
populations offers a great opportunity to expand on foreign soil.
Collaboration with the outside business world.
High brand recalls in almost in whole world.
IV. Threats
Competitors with strong brand equity.
There are some problems occur due to the completion of the project which are as
follows:
Contacting the employees was a difficult job.
There is always a fear of biasness exist there.
The data available on internet is not the current one.
It was an in-house activity so there was also some need of the outside
organization survey.
All primary information that is collect might not be real due to lack of
correct information & likewise lack of time.
Conclusion
The responses received from employees were analyzed properly and it is concluded that
the direct method of H.R Practices is to meet suitable requirements and gives the best
results. Satisfaction level of employees is high about the present practice of H.R
Practices of Multiwal Pulp and Board Mills Ltd and they want continuance of the same
practice in future. It has been expressed that eligibility criteria are very rigid, but for
such dispute-prone activity of H.R Department, rigidity of norms is necessary.
The employees are of the view for good and healthy sign of Multiwal Pulp and Board
Mills Ltd can survive the future challenges by hiring of the multi skilled and career
expected personnel through Stress Level and Psychometrics Test. But, they are of the
opinion that it will be better if all the process of recruitment & selection, i.e., written
test, trade test, & interview can be done on the same day.
Therefore, based on the response received from the employees, we reach to the
conclusions that the H.R practices of Multiwal Pulp and Board Mills Ltd. are quite
satisfactory and effective in identifying & inducting quality workforce, yet the
following suggestions, if implemented, can make the H.R process more effective at
Multiwal Pulp and Board Mills Pvt Ltd.
One Thing I would like to add here is that as a summer trainee I was directly
involved in the training programmes conducted by the company time to time as
the integral part of their HR practices.
There should be proper and regular Schedule for Trainings right from L1 to L16.
There should be proper Checklist or say a sort of daily checklist for house keeping
matters..
Bibliography
Annexure
QUESTIONNAIRE
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No