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BP 80/BR30 HIGH-LEVEL FUTURE

PROCESS MAPPING DOCUMENT


SUPPLY CHAIN MANAGEMENT

CLIENT
Future Business Process of Supply
Chain Management

Author: Company Team


Creation Date: Jun-2017
Last Updated: Mar-2017
Document Ref: CLIENT_BP080_ SCM_V1.0
Version: 1.0

Approvals:

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Document Control

Change Record

Date Author Version Change Reference

Jun-2017 Company Team Version 1.0 None

Reviewers

Name Position Signature Date

Distribution

Copy No. Name Location

1 Library Master Project Library

Note to Holders:
If you receive an electronic copy of this document and print it out, please write your
name on the equivalent of the cover page, for document control purposes. If you
receive a hard copy of this document, please write your name on the front cover, for
document control purposes.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Contents

DOCUMENT CONTROL ................................................................................................................................................2


PROCESS SYMBOLS.....................................................................................................................................................6
CHAPTER ONE – PURCHASING, TENDERING & CONTRACTS ............................... 7
PROCESS LISTING AND DESCRIPTIONS FOR SUPPLY CHAIN MANAGEMENT ................................................................8
SCM_ITEM_01: NEW ITEM INTRODUCTION – PROCESS FLOW .................................................................................9
SCM_ITEM_01: NEW ITEM INTRODUCTION ........................................................................................................... 10
SCM_PUR_01: PURCHASE REQUISITION - PROCESS FLOW ...................................................................................... 11
SCM_PUR_01: PURCHASE REQUISITION ................................................................................................................. 12
SCM_PUR_02: DIRECT PURCHASING - PROCESS FLOW .......................................................................................... 14
SCM_PUR_02: DIRECT PURCHASING ..................................................................................................................... 15
SCM_PUR_03: TENDER PROCESS - PROCESS FLOW ................................................................................................ 18
SCM_PUR_03: TENDER PROCESS ........................................................................................................................... 19
SCM_PUR_04: CONTRACTS CREATION – PROCESS FLOW ....................................................................................... 23
SCM_PUR_04: CONTRACTS PROCESS:.................................................................................................................... 24
CHAPTER TWO – INVENTORY .......................................................................................... 25
PROCESS LISTING AND DESCRIPTIONS FOR SUPPLY CHAIN MANAGEMENT - INVENTORY ........................................ 26
SCM_INV_01:CREATE NEW ITEMS – PROCESS FLOW ............................................................................................. 28
SCM_INV_01: CREATE NEW ITEMS ........................................................................................................................ 29
SCM_INV_02: RECEIVING OF STOCK ITEMS – PROCESS FLOW ............................................................................... 30
SCM_INV_02: RECEIVING OF STOCK ITEMS ........................................................................................................... 31
SCM_INV_03: RECEIVING OF NON STOCK ITEMS – PROCESS FLOW ....................................................................... 32
SCM_INV_03: RECEIVING OF NON STOCK ITEMS ................................................................................................... 33
SCM_INV_04: RETURN ITEMS TO VENDOR– PROCESS FLOW.................................................................................. 35
SCM_INV_04: RETURN ITEMS TO VENDOR ............................................................................................................ 36
SCM_INV_05: RECEIVING FIXED ASSET – PROCESS FLOW .................................................................................... 37
SCM_INV_05: RECEIVING FIXED ASSET ................................................................................................................ 38
SCM_INV_06: ISSUE TO OUTSIDE DESTINATION – PROCESS FLOW................................................................. 39
SCM_INV_06: ISSUE TO OUTSIDE DESTINATION............................................................................................. 40
SCM_INV_07: ISSUE TO DEPARTMENTS IN CLIENT – PROCESS FLOW ............................................................... 41
SCM_INV_07: ISSUE TO DEPARTMENTS IN CLIENT ........................................................................................... 42
SCM_INV_08: EXCHANGE WITH SUPPLIER IN CASE OF GUARNTEE LETTER – PROCESS FLOW ................................ 43
SCM_INV_08: EXCHANGE WITH SUPPLIER IN CASE OF GUARNTEE LETTER ............................................................ 44
SCM_INV_09: PHYSICAL COUNTING – PROCESS FLOW .......................................................................................... 44
SCM_INV_09: PHYSICAL COUNTING ...................................................................................................................... 45
SCM_INV_10: TRANSFER STOCK TO EXPIRED WAREHOUSES – PROCESS FLOW .................................................... 47
SCM_INV_10: TRANSFER STOCK TO EXPIRED WAREHOUSES .......................... ERROR! BOOKMARK NOT DEFINED.
SCM_INV_11: ISSUE FROM EXPIRED WAREHOUSE – PROCESS FLOW .................................................................... 46
SCM_INV_11: ISSUE FROM EXPIRED WAREHOUSE ................................................................................................ 47
SCM_INV_12: CREATE REQUISITION USING MIN/MAX SND REORDER POINT PLANNING – PROCESS FLOW ........... 48
SCM_INV_12: CREATE REQUISITION USING MIN/MAX SND REORDER POINT PLANNING ....................................... 49
SCM_INV_13: AVERAGE MONTHLY USAGE AND AUTO MIN/MAX UPDATE– PROCESS FLOW ............................... 53
SCM_INV_13: AVERAGE MONTHLY USAGE AND AUTO MIN/MAX UPDATE........................................................... 54
SCM_INV_14: CYCLE COUNT – PROCESS FLOW..................................................................................................... 53
SCM_INV_14: CYCLE COUNT................................................................................................................................. 54
SCM_INV_15: LOT/ITEMS RECALL – PROCESS FLOW ....................................................................................... 56
SCM_INV_15: LOT/ITEMS RECALL ................................................................................................................... 57
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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_16: ISSUING GIFTS AND DONATIONS– PROCESS FLOW ................................................................ 58
SCM_INV_16: ISSUING GIFTS AND DONATIONS ........................................................................................... 59
SCM_INV_17: RECEING GIFTS AND DONATIO NS – PROCESS FLOW............................................................. 60
SCM_INV_17: RECEING GIFTS AND DONATIO NS......................................................................................... 61

OPEN AND CLOSED ISSUES FOR THIS DELIVERABLE ................................................................................................. 62

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Introduction

The objective of this document is to describe the Supply Chain section AS – IS Business
process followed within CLIENT. This document intends to enlighten the future business
process of CLIENT. In addition, the document includes a descriptive overview of the
purchasing, contracts, supply, warehouse and end user departments’ processes and other
information required in support of these processes. This document covers the following:
 Future business process flow (AS – IS Business process at CLIENT)
 Future business process narrative description

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Symbols

The following symbols represent different actions/activities in a process flow and it is


included to facilitate process communication.

Process This symbol represents a group of steps or activities to perform

This symbol represents a Decision. Decisions are typically phased as Yes /


Decision
No Questions

This symbol represents information input/output such as report or


Document
document. This symbol does not always imply hard copy, as some are
verbal

Reference
This symbol represents an offset page reference. Indicates a cross reference
with another page of the flowchart

Start / End This symbol represents start and end of the process

This represents the input symbol of information entered into the Database
Oracle DB

Manual This represents the Manual Operations. Manual Operations are all parts of
Operation process which are carried outside the Oracle System

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Chapter one – Purchasing,
Tendering & Contracts

Supply Chain Management


Purchasing, Tendering & Contracts

This Chapter covers the future business process related to Purchasing


Department

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Listing and Descriptions for Supply Chain Management

ID Process Title Description of Process

SCM_ITEM_01 New Item Introduction A requestor can initiate the process of requesting to add a new item in the
system. To adopt appropriate methodology while defining an item in the Oracle
system this process will be followed.

A person or team will have authority to decide on Item category, UOM & other
requisite attributes and then define item in the system.

SCM_PUR_01 Purchase requisition The PR (Purchase Requisition) is the step where end users or supply department
initiate the purchasing cycle on the system, the PR includes the required items,
it’s quantities, unit prices and other required details.

SCM_PUR_02 Direct purchasing The direct purchasing process includes the regular procurement steps: PR
(purchase requisition) > RFQ (Request for Quotation) > Quotations > Receiving >
Invoicing.
SCM_PUR_03 Tender process In case of items that need negotiations with suppliers, the Purchase Department
will have to follow a Tendering Process. Tendering, Evaluations, Negotiation,
Awarding will be done as per prevailing procedure.
SCM_PUR_04 Contracts process Building terms and condition library, since this process will support authoring
contracts in purchase orders.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_ITEM_01: New Item Introduction – Process Flow

SCM_ITEM_01: New Item Introduction

New item
The requester Item
Start No request form
Search for Item available?
Requester

Yes

Create
End
requisition

Send created Create Item and


item code to enter all
Item Code Authority

No
requester attributes from
request

Item already
Review request
exists

Send existing
item code to
Yes
requester

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_ITEM_01: New Item Introduction

ID Description Menu Type Result Agent

SCM_ITEM_01.01 The process of introduction of new item will start when Requisitions> System Next Step End user
required Item code cannot be fetched by Requestor in the Requisitions
system
SCM_ITEM_01.02 A Requestor will fill the New Product Introduction Form. Manual Next step End User
Forward the form to Item Code Authority
SCM_ITEM_01.03  The person or team having authority for Item Manual Next step Item Code
codification will review the request. Authority
 First the team will confirm no matching existing Item section
code is available for the item description mentioned in
the Request Form.
 If the appropriate item code exists in the system no
new item is created in the system. While doing
necessary check for description, category, attributes,
UOM, etc is needed. The same item code is mentioned
in the request form and sent back to Requestor.
 If no matching item code is available new Item is
created.
SCM_ITEM_01.04 Create Item in Item Master. Assign appropriate Items > Master System Next step Item Code
attributes, UOM. Items Authority
Assign the new item to Inventory Organization. section
SCM_ITEM_01.05 The same item code is mentioned in the request form and Manual Next step Item Code
sent back to Requestor. Authority section
SCM_ITEM_01.06 The Requestor can raise the requisition for the item using Requisitions> System End End user
new Item Code. Requisitions

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_01: Purchase requisition - Process Flow
SCM_PUR_01: Purchase Request
Requester

End user create Dept. Manager


requisition Approves

CUSTOM
The requisition
The planner will Technical dept.
Non Stock will go through as
review and (in case PR is
per approval
approve it Fixed Assets)
hierarchy
Material Management

Stock or Non
Start
stock item

The requisition
Planner create will go through as
Stock
requisition per approval
hierarchy

Refer to Min-Max
report (automatic
PR is created) CUSTOM
Purchase
PR Report is printed
Requisition is after approvals
approved

SCM_PUR_
Direct purchasing 02
Purchasing dept.

Purchase Request Purchasing CUSTOM


is received in Manager assigns Purchasing
purchasing requisition to type
manager pool respective buyer

SCM_PUR_
Tender 03

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_01: Purchase requisition

ID Description Menu Type Result Agent

SCM_PUR_01.01 Purchase Requisition Creation Requisitions> System Next Step Supply


Requisitions Department
The Procure to Pay Process starts with /End User
the raising of the Purchase Requisition.
The Purchase Requisition is raised
whenever an Item needs to be ordered
from the Supplier.

 CLIENT Supply Department will


raise the Purchase Requisition for
stock items. The Planner can refer
to the Re-order Planning or
MIN/MAX Planning report.

 CLIENT End Users will raise a


Purchase Requisition for Non-
Stock Items
SCM_PUR_01.02 Approval of Purchase Requisition as per Requisitions> System Next Step Supply
Approval Hierarchy set in Oracle Buyer Work Department
Purchase Requisition will be sent for Center /End User
Departmental Approval. Then the
approval depends on the item type and it
will go through planner to review it and
the specific hierarchy. The Approved
Purchase Requisitions are available in the
Buyer’s Supervisor Pool. The Approved
Purchase Requisition will be assign to
specific buyers for further processing.
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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

SCM_PUR_01.03 Buyer Supervisor will assign Approved Buyer Work System Next Step Purchase
Purchase Requisition to appropriate Center > Manager
Buyer Requisitions

The Buyer Supervisor will be responsible


for reviewing all the Approved Purchase
Requisitions.

The approved requisitions can be


assigned to specific Buyers for further
action through the Manage Buyer
Workload form
SCM_PUR_01.04 Approved Purchase Requisition will be Auto-Create System Purchasing Buyer
available in Buyer’s Auto Create Screen type?
for further processing. 3- If direct
purchase: go to
The Buyer will create RFQ/Tender/PO SCM_PUR_02
depending on the purchase type:
1- If direct purchase: go to SCM_PUR_02 2- If Tender: go
1- If Tender: go to SCM_PUR_03 to
Each buyer is responsible with a SCM_PUR_03
purchase type, and accordingly the
purchasing manager assigns the PR to
buyers.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_02: Direct Purchasing - Process Flow
Phase

Enter RFQ details Send


SCM_P and make RFQ RFQ to Receive
UR_02 Auto Create RFQ
active (attach suppliers quotations
special terms)
Buyer/purchasing dept.

CUSTOM
Lowest Award Supplier
Query for RFQ Create
quote is Purchasing that has been
and enter Encumbrance
initially committee accepted by Head
quotation data Request
selected Evaluator

Quotation is MSD Director


Budget is
completed and approves PO End
reserved
copied to PO AS per Hierarchy

Select the required CUSTOM


contract and the system
not allowed to proceed the PO print out Print the contract
process if PO exceed
300,000

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_02: Direct Purchasing

ID Description Menu Type Result Agent

SCM_PUR_02.01 Buyer Auto creates RFQ Auto Create System Next Step Buyer

After the PR is assigned to a buyer and decided to be


as direct purchasing, the buyer create a PO from the
RFQ automatically.

SCM_PUR_02.02 Completion of RFQ RFQ’s and System Next step Buyer


Quotations >
Buyer will fill in the details like RFQ’s
 Due Date
 Close Date
 Select Suppliers to whom RFQ will be sent
Change the status to Active

SCM_PUR_02.03 Quotation Submission Manual Next step Buyer

Suppliers will submit Quotations to Purchase


Department. The quotations are accepted till Close
Date specified. Quotations are accepted from the
supplier
SCM_PUR_02.04 Upload all Quotations in system RFQ’s and System Next step Buyer
Quotations >
All submitted Quotations are entered/uploaded Quotations
against the RFQ number in case without ISupplier
and after ISupplier the quote will be submitted from
suppliers using ISupplier
SCM_PUR_02.04 Create Encumbrance request Manual Next Step Buyer

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

Once received the quotes from suppliers the buyer


create encumbrance request to request from finance
department to reserve preliminary amount
SCM_PUR_02.06 Printout of Quote Analysis. RFQ’s and Custom Next Step Buyer
Quotations > Report
Submit a Request to take printout of comparative Quote
statement for all quotations submitted. Analysis

SCM_PUR_02.07 Quote Selection by purchasing Committee. Manual Next Step End User or
Technical
Awarding quotes is done based on the best quote by department or
head evaluator purchasing committee reports purchasing
Committee
SCM_PUR_02.08 Convert selected quotation to PO RFQ’s and System Next Step Purchasing
Quotations >
Convert selected quotation by purchasing committee Quotations
into Purchase Order
SCM_PUR_02.9 Attach the Contract Purchase System Next Step Buyer
Orders >
The buyer attach the contract if the PO amount Purchase
exceed 300,000 and required Order
Summary
SCM_PUR_02.10 The Purchase Order is created Purchase System Next Step Buyer
Orders >
Buyer Reviews the Purchase Order and submit for Purchase
approval Order
Summary

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

The details contained in the Purchase Requisition


with Item, Unit of Measure, Quantity Requested,
Need-By date will be defaulted to the Purchase
Order.

The Buyer will complete the Purchase order by


filling the following details
- Supplier Details
- Shipment Schedule
- Payment method
Any Attachments to the Purchase Order
SCM_PUR_02.11 Purchase Order Approval Purchase System Next Step Buyer
Orders >
The System will route the Purchase Order for Purchase
approvals as per the defined approval hierarchy till Order
it is approved. Summary
SCM_PUR_02.12 Budget is reserved System Stop Buyer

After PO is approved, the budget with PO value is


automatically reserved.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_03: Tender Process - Process Flow

SCM_PUR_03: Tender Process

Enter RFQ header Enter technical


Specify Select general
SCM_PU details (dates and requirements on
Auto Create collaboration team Requirements that Apply Contract
R_03 other info), no RFQ each line item (Line
Sourcing RFQ (Technical are required Terms
Buyer/purchasing dept.

stages, RFQ type attributes like


Committe ) (Bank Gurantee)
Sealed manufacturer etc)

CUSTOM
Public Relations
print advertising Update RFQ with Print Contract after
report and confirm final dates approvals
with final dates

Blanket/Standard Review contract Purchasing


Submit Tender RFQ approves From
Tender is published PO is created from terms and enter Manager Approves End
for Approval EMD Administrator
award variables data PO

CUSTOM
Finance register
supplier on the
Supplier

Submit Sealed
Pay @ finance for system and send
Quotation with
tender participation payment report
excel quote
through system to
tenders team

CUSTOM Quotations Award Approval by


Quotes Manage The Create examination MSD Manager
Opening Technical Encumbrance Awarding decision
committee ( According to
Committee Committee Request Approval Hierarchy
)
Committee

CUSTOM CUSTOM CUSTOM


- -
Notice of Award for
-
Supplier
) - -
(.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_03: Tender Process

ID Description Menu Type Result Agent

SCM_PUR_03.01 Buyer Auto creates RFQ Auto Create System Next Step Buyer (Tender
Committee
After the RFQ is assigned to a buyer Reporter)

SCM_PUR_03.02 Completion of RFQ Sourcing System Next step Buyer (Tender


Committee
Buyer will fill in the details like Reporter)
 Dates & Other info.
 Collaboration team
 General requirements (Ex. Primary
guarantees)
 Technical requirements on line
 Apply contract terms
 Select invited suppliers
Send advertisement print out to public relations to
check with advertising new paper then receive
updated dates.
Submit tender for approval if EMD has been
checked.
Tender is then published.

SCM_PUR_03.03 Supplier purchase tender Sourcing Manual Next step Supplier

Supplier then goes to finance to pay for tender fees,


finance send payment confirmation to tenders dept.
Supplier then goes to tenders department to receive
the tender + excel for quote to be uploaded
manually on the system by tenders dept.
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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

Supplier then submits sealed tender envelope +


filled excel data and supplier can submit his quote
using ISupplier
SCM_PUR_03.04 Monitor supplier activity Sourcing System Next step Buyer (Tender
Committee
Monitor suppliers who invited, participated and/or Reporter)
responded to the RFQ.

SCM_PUR_03.05 Quote opening Sourcing System Next step Buyer (Tender


Committee
 A responsible committee (‫ح ظ يف‬ )now Reporter)
opens the sealed quotes to make sure that the
following are available:



And evaluating lines based on the requirements
mentioned while creating the tender

SCM_PUR_03.06 Technical committee Sourcing System Next Step Technical


The Technical committee will evaluate the RFQ committee
(‫)اللجنة الفنية‬
SCM_PUR_03.07 Create Encumbrance Request Manual Next Step Buyer

After the technical committee accomplished the


evaluation the buyer create encumbrance request to
finance department to reserve the budget

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

SCM_PUR_03.07 Quotation Evaluation: Sourcing System Next Step Quotations


examination
After the technical committee, the quotation committee ( ‫لجنة‬
examination committee reviews all quotations and ‫)فحص العروض‬
reviews the technical analysis report to select the
awarded supplier lines.
SCM_PUR_03.09 Awarding Sourcing System Next step Buyer (Tender
Committee
Awarding is then made and submitted for approval Reporter)

SCM_PUR_03.10 Award approval based on Quote Check Committee Sourcing System Next step Quote Check
Committee
CLIENT Manager approved the award as per
approval hierarchy.

SCM_PUR_03.11 Create Purchase Order from award. Souring System Next step Buyer (Tender
Committee
After that the award is converted to purchase orders Reporter)
SCM_PUR_03.12 Manage contract terms Purchasing System Next step Buyer (Tender
Committee
Contract terms are then authored to the purchase Reporter)
order and any information required is entered for
the contract.
After managing the contract to the PO, the PO is
submitted for approval.
SCM_PUR_03.13 Purchase Order approval Purchasing System Next step Hospital
Manager
The purchase order is then sent to the hospital
manager to approve.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Description Menu Type Result Agent

SCM_PUR_03.14 Contract printing Procurement System End Contracts


contracts reporter
Contract is then printed for signature

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_04: Contracts creation – Process Flow

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_PUR_04: Contracts Process:

ID Description Menu Type Result Agent

SCM_PUR_04.01 Building structured templates – create reusable Contracts System Next step Contracts
clauses admin
Creating and maintaining reusable clauses then
submitting them for approval.
Each clause has variables that make the clause
flexible for any contract.
After that, contracts manager approves clause.

SCM_PUR_04.02 Building structured templates – Defining main Contracts System Next step Contracts
sections admin

Creating contract templates through sections, each


section contains a created clause then submitting the
template for approval.
After that contracts manager approves contract
template.

SCM_PUR_04.03 Using contract templates Purchasing System Next step Buyer

Buyer then applies contract template to any


purchase order and enter variables data.
The contract is then printed after PO approval
SCM_PUR_04.04 Updating contracts Contracts System End Contracts
In case any contract needs update, a new clause admin
version is created to be updated with the purchase
order. The clause version requires approval from
contracts manager.

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Chapter two – Inventory

Supply Chain Management


Inventory

This Chapter covers the future business process related to Supply &
inventory Departments

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Listing and Descriptions for Supply Chain Management - Inventory

ID Process Title Description of Process

SCM_INV_01 Create New Items This process describe how to create new items
SCM_INV Receiving of Stock Items This Receiving process will be followed when the Supplier deliveries
_02 the Stock item to Warehouse
SCM_INV Receiving of Non Stock This Receiving process will be followed when the Supplier deliveries
_03 Items the Non Stock item. The Non-stock items meant to be delivered in
Main Warehouse will be received in Warehouse.

Same process will be followed if the item is directly received by the


department
SCM_INV Return Goods to Vendor This process will be used when items are return to supplier due to
_04 Items damage, expired lot etc.
SCM_INV Receiving of Fixed Asset This Receiving process will be followed when Fixed Assets are
_05 received from the supplier.
SCM_INV_06 Issue to outside Issuing items from any warehouse to outside CLIENT to any other
destination(Hospitals- hospitals upon the approval of the supply department manager.
Locations)
SCM_INV_07 Issue to departments in Issuing items from any warehouse to any location or department
CLIENT inside CLIENT upon the approval of the supply department
manager.
SCM_INV_08 Exchange with Supplier in This process describe how to replace items in case exist guarantee
case of Guarantee Letter letter

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
ID Process Title Description of Process

SCM_INV_09 Physical Counting or Accurate on-hand quantities are essential for effective planning and
Physical Stock Verification for minimizing inventory investment. Inventory accuracy is required
or Inventory Accuracy for tax and audit purpose.
Analysis A physical inventory is a periodic reconciliation of system on-hand
balances with physical counts in inventory. We can perform physical
inventories whenever we choose to verify the accuracy of our system
on-hand quantities. We can perform a physical inventory for an
entire organization or for particular sub inventories within an
organization. Physical inventories are usually performed once every
six months or once a year depending on the organization
requirements.

SCM_INV_10 Transfer Stock to Expired This process is done by the warehouse team by checking the items
Warehouses need to be transferred to the expired Warehouses
SCM_INV_11 Issue from expired Issuing items from Expired warehouse to outside the system.
warehouse
SCM_INV_12 Create Requisition using This Process describe how to create requisition from Min/Max
Min/Max and Re-order Planning and create Requisition from Re-order Point
Point Planning
SCM_INV_13 Average Monthly Usage This process describe how handle AMU and Auto Min-Max Update
and Auto Min-Max Update
SCM_INV_14 Cycle Count This process describe how to use cycle count
SCM_INV_15 Lot/Items Recall This process describe how to handle the Item recall
SCM_INV_16 Issuing Gifts And This process describe how to issue the gifts and donations
Donations
SCM_INV_17 Receiving Gifts And This process describe how to receives the gifts and donations
Donations

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_01: Create New Items
SCM_INV_01 New Item Creation

Note: These Documents can be Purchase Contract terms and


Item Various conditions for Receipt transaction for better controls, they can also be
Input

Evaluation Documents Item Evaluation Form details and any other document pertaining to
Details Purchasing cycle if needed. Also any Saudi FDA letters for Lots and
also certificate Check

Appropriate
Department begins Enter Item name, Optionally enter Item type
Item Creation description, assign through user Item status (ex.
START
process after Item category, uom etc. Critical, DWZ etc.)
Evaluation

Enter planning Optionally enter Other Item


Enter purchasing and receiving Define Lot control
details in the details through DFF like FDA
Planning

details in purchasing and receiving details if it has LOT


planning tab #, Saudi FDA#
tabs or Not in the INV tab
And certificate Check

Optionally enter all Optionally attached any Click on Item assignment


other behavior and additional documents to Save data entered and optionally assign the Save data entered
control options. be seen in different forms INV_01.13 item to its appropriate Org
and cycles and save.

END
Output

Item Created in Item updated in


Oracle Oracle

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CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_01: Create New Items

ID Description Menu Type Result Agent

SCM_INV_01.01 The Appropriate Department(Items code Manual Next Step Planner


authority) analysis the items and evaluate it
SCM_INV_01.02 The Appropriate Department The Appropriate Master System Next Step Planner
Department(Items code authority) create new Items
codes of items and Description and assign the
certain category and UOM
SCM_INV_01.03 Enter all Required data Like (certificate Check- Master System Next Step Planner
item status-Saudi FDA Number- DFF )etc. Items
SCM_INV_01.04 Define all attribute regarding (Inventory (Lot Master System Next Step Planner
Control if it exist) -Purchasing-Receiving- Items
Planning)
SCM_INV_01.05 We can attach all documents required regarding Master System End. Planner
FDA Number-Certificate Check Items
SCM_INV_01.06 After Creating items assign items to Master System End. Planner
organization and save it Items

29
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_02: Receiving of Stock Items – Process flow
SCM_INV_02 Receiving Stock Items
Receiving Bay

Temporary receipt
note – 1

Verify Documents,
Check PO number, Identify Sub
Start Perform
Items, Order Quantity Inventory and
Inspection
Check Delivery Note, Locator
Expiry Date, UOM
Items Store

CUSTOM
Enter the required Enter Sub inventory
GRN (Goods
data in lot ,Locator,
Receipt Note) Pass
END attributes like Yes
2 Lot, Expirydate and
Oracle guarantee letter- save
INSPEC No etc.

No
Store In-
charge

Put on HOLD
Department
Purchasing

Supplier
END
Informed

30
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_02: Receiving Stock Item

ID Description Menu Type Result Agent

SCM_INV_02.01 Warehouse will receive the shipment from the Manual Next Step Receiver
Supplier
SCM_INV_02.02 The stock keeper for receiving bay will check Receiving > System Next Step Receiver
Supplier Delivery Note against the PO Receipts
number, Items & quantity ordered.
SCM_INV_03.03 The Expiry date and physical condition of the Receiving > Manual/ Next Step Receiver
shipment is checked. Now the receiver receive Receipts System
the items in the receiving bay to start inspect
process
SCM_INV_04.04 If Inspection is required than respective Receiving > System Next Step Receiver
committee responsible for Inspecting goods is Receipts and
informed, if item passes the quality criteria Inspector
than it is accepted, otherwise it is put on
HOLD and the supplier is informed
accordingly for the further course of action.
SCM_INV_05.05 Once the inspection is done, the stock keeper Receiving > System End. Receiver
for warehouse will receive the items and check Receiving
locator, Lot Number and Expiry date is Transactions
entered and enter Lot attributes DFF Like
(Guarantee letter-INSPEC Number) and the
transaction is saved. The Receipt Number is
generated in system and the GRN is printed.

31
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_03: Receiving of Non Stock Items - Disposal – Process flow
SCM_INV_03 Receiving Non Stock Items - Disposal

Temporary receipt
note – 1
Receiving Bay

Verify Documents,
Check PO number, Identify
Perform Pass
Start Items, Order Quantity requesting
Inspection
Check Delivery Note, department
Expiry Date, UOM
Warehouse

CUSTOM
GRN (Goods Yes
Create receipt on
Receipt Note) –
END system and select No
3
Oracle location
Store In-
charge

Put on HOLD
Department
Purchasing

Supplier
END
Informed

32
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_03: Receiving of Non Stock Items

ID Description Menu Type Result Agent

SCM_INV_03.01 Warehouse will receive the shipment from the Manual Next Step Receiver
Supplier
SCM_INV_03.02 Supplier Delivery Note is checked against the Receiving > System Next Step Receiver
PO item description, Quantity ordered, UOM Receipts
SCM_INV_03.03 At this point it is identified that item is Non Receiving > Manual/ Next Step Receiver
Stock and respective person who has made the Receipts System
requisition is also identified, because Non
Stock items are directly delivered to an
Expense Location after Receiving Process Steps
are followed.
SCM_INV_03.04 If inspection is required than respective person Receiving > System Next Step Receiver
responsible for inspecting goods is informed, if Receipts and
item passes the quality criteria than it is Inspector
accepted, otherwise it is put on HOLD and the
supplier is informed accordingly for the
further course of action.
SCM_INV_03.05 Lot Expiry Date is also checked when it is Receiving > Manual/ Next Step Receiver
being received. UOM need to be checked and Receiving System
verified as there are chances that Units in Transactions
which PO is raised, will not match the Packing
Units of the shipment.
SCM_INV_03.06 Once the inspection is done, in the Receiving Receiving > System End Receiver
Transactions Expense Location is entered and Receiving
the transaction is saved. The Receipt Number Transactions
is generated in system and the GRN is printed.

33
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_04: Return Items to Vendor– Process flow
SCM_INV_04: Return Goods to Vendor

Goods Collected
Replacement
Vendor

by Vendor Yes
Warehouse

CUSTOM
SCM_INV
Goods Return No _01_01
START Return of Goods Report
Payable Dept

Debit Memo
Registration& END
Process

34
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_04: Return Items to Vendor
ID Description Menu Type Result Agent

SCM_INV_04.01 The returning of goods will be done in case of Receiving System Next Inventory
goods received in damaged condition. > Returns Step Controller
SCM_INV_04.02 Receiving Section returns the Goods Receiving System Next Warehouse
Many a times, the Received items need to be > Returns Step
returned to the Vendor because of Expiry,
Damage or any other reason.
The return of goods can be done by the
warehouse and the reasons for returning can also
be noted in the System
SCM_INV_04.03 In case the Supplier replacing items, the quantity Receiving System Next Receiving
returned will be received against the Purchase > Receipts step Section
Order Refer Process SCM_INV_01_01.
Warehouse can generate a report for goods
returned to Suppler (Return to Supplier Report).
SCM_INV_04.04 Creation of Debit Memo Payable System End Payable
Payable Department will create Debit Memo >Invoice Department
where Supplier has submitted the Invoice for
Supplied quantity and not the accepted quantity.

35
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_05: Receiving Fixed Asset – Process Flow
SCM_INV_05 Receiving Fixed Asset
Receiving Committee(FA)

Verify Documents,
Identify whether PO
Inform concerned
START Shipment, Identify Requestor
person
Check Delivery Note,
Expiry Date, UOM
CUSTOM
Temp Receipt
Note – 1
Requestor and

CUSTOM
GRN (Goods
Receiver

Enter details in
END
Receipt Note) – Receipt & complete Yes Pass Inspection
Oracle
3 Receiving Transaction

No
Property Control/

Receiving Bay
Fixed asset/

Tag asset with


Fixed Asset Installation
identification Put on HOLD
number
Purchasing

Supplier Informed END

36
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_05: Receiving Fixed Asset
ID Description Menu Type Result Agent

SCM_INV_05.01 Warehouse will receive the shipment from the Manual Next Receiver
Supplier Step
SCM_INV_05.02 Supplier Delivery Note is checked against the Receiving > System Next Receiver
PO item description, Quantity ordered, UOM Receipts Step
SCM_INV_05.03 At this point it is identified that item is Fixed Receiving > Manual/ Next Receiver
Asset and respective person who has made the Receipts System Step
requisition is also identified.
SCM_INV_05.04 Depending upon the item received inspection is Manual Next Requester
done based on the specification sheet if Step /
required with help of requester Warehouse
SCM_INV_05.05 Once the inspection has been done the Property System Next Technical/
installation process will start as parallel with Department Step requester
receiving process
SCM_INV_05.06 Once the inspection is done, Receiving Receiving > System End Receiver
transaction is completed and saved. The Receiving
Receipt Number is generated in system and the Transaction
GRN (‫ )محضر االستالم‬is printed.

Technical/Warehouse/Property Department
completes process for FA .The installed Asset is
Tagged and entered in Fixed Asset using the
TAG number.

37
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_01: Issue to outside destination (Hospitals-Locations) – Process Flow
SCM_INV_06 Issue to Outside Departments(Hospitals-Departments)
Manageme

Planner create Move Order


Material

Approve Move
on Oracle and select: Items,
Order number As
nt

START Quantities & UOM and select


per Approval
transaction type (Move order
Hierarchy
Issue)
Department -
Warehouse

Transact Move Order &


Supply

Issue the items from Items are issued to


End
warehouse the outside location
By stock keeper
Department
Manager
Supply

Review Move Order Approve Move


information Order

38
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_06: Issue to outside destination (Hospitals-Locations)

ID Description Menu Type Result Agent

SCM_INV_06.01 Planner will Create a request to issue to Inventory> System Next Planner
other Hospital Move Step
Order
SCM_INV_06.02 Planner will create a Move Order with the Inventory> System Next Planner
items needed to be issued; the move order Move Step
will contain the item, quantities, unit of Order
measure & source sub-inventory. The move
order will be transacted named “Move order
Issue”
SCM_INV_06.03 The move order number is sent to approve as Home> System Next Planner
per approval Hierarchy Notification Step
summary
SCM_INV_01.04 The move order is then reviewed by supply Inventory> System Next Supply dept.
department manager for approval. Move Step Manager
Order
Approval is then done.
SCM_INV_01.05 The Planner now has the move order Inventory> System End Planner/Stock
approved, so the respective Stock keeper Transact Keeper
transact Move order and issue the items to the move order
hospital.
The warehouse is then decreased.

39
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_07: Issue to departments in CLIENT– Process Flow
SCM_INV_07: Issue to departments in MSD
End User – Department/
Material Management

End user
departments or
planner create check monthly Department
START Move order on quota(AMU) is manager for
Oracle and select: reached or not approval
Items, Quantities,
UOM, warehouse
Management

The request will go


Material

Planner will receive through the next


and review the approval as per
Request approval hierarchy

CUSTOM
Warehouse

The stock keeper


7 END
receive notification
to transact issuance

40
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_07: Issue to departments in CLIENT

ID Description Menu Type Result Agent

SCM_INV_07.01 The Requesting Departments will raise the Move Move System Next Requesting
order. order> Step department/
Move order Material
The Approval of Move order will be as per Request Management
Approval Hierarchy.

Once the Move order is Approved a Notification


will be sent to Stock keeper to transact this issue
SCM_INV_07.02 The planner will review the request and he Move System Next Material
decided to change the lot or not and review the order> Step Management
QTY and UOM and all remaining data Move order
Request
SCM_INV_07.03 Once the planner approve the request it will go Move System Next Material
through the approval hierarchy to approved order> Step Management
Move order
Request
SCM_INV_07.04 The stock keeper and the Stock manager will Move System End Warehouse
receive notification to transact the issue and once order>
the issuing has been done we print form #7 Transact
Move order

41
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_08: Exchange with Supplier in case of Guarantee Letter
SCM_INV_08 Exchange with Supplier incase of Guarantee Letter
Input

Planner finds guarantee Warehouse putter Issues out


Material Management /

Planner checks return Planner runs report for


START area for goods to return expired lots with letter the old stock with reason as
guarantee letter exchange with supplier
Warehouse

YES

Manual Manual
Planner informs Planner informs Warehouse Putter delivers new stock
Guarantee letter to locator and receives with reason as
Purchasing NO purchasing to notify
exist? exchange from supplier
supplier
Purchasing

Manual Manual
Purchasing asks Purchasing informs
supplier whether they Supplier END
will exchange

Manual
Supplier

Supplier sends new


qty s
Supplier Agrees? NO 2

YES
Output

Guarantee
END 2 Letter 1 Qty updated
in Oracle

42
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_08: Exchange with Supplier in case of Guarantee Letter
ID Description Menu Type Result Agent

SCM_INV_08.01 Planner will run report for near expiry to Inventory System Next Planner
determine items needs to exchange Step
SCM_INV_08.02 Inform the purchasing department for items Inventory System Next Purchasing
need to exchange with suppliers Step
SCM_INV_08.03 The supplier will receive list of Items needs to Manual Next Purchasing
exchange with Batch number and stock keeper Step
issue out the items with specific reason code
SCM_INV_08.04 The supplier exchange the items with Inventory System End Stock Keeper
warehouses and the stock keeper receive items
with certain reason code

43
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_09: Physical Counting – Process Flow
SCM_INV_05: Physical Counting
Output

Print the report for final


count (Form 11)
Stock Controller

Close the
warehouses for Take Inventory Snap Enter the counts in
START Print the tags Discrepancy? NO END
(issuing and Shot the system
receiving)

Count the items


Committe

manually and put


Count

the tags YES


respectively by
(Count Committe)
Finance

Pass the
END
adjustments

44
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_09: Physical Counting

ID Description Menu Type Result Agent

SCM_INV_09.01 Physical Stock Verification will be Counting>Physical System Next Warehouse


carried out in all the CLIENT Inventory> Step Staff &
facilities. Physical Stock
Inventories control
SCM_INV_09.02 The specific department will Define Material System/Manual Next Warehouse
prevent the transactions to issue or Status Step Staff OR
receiving as per requirements of Stock
count and also they can skip this control
process and do it manual (outside
system)
SCM_INV_09.03 Inventory Controller will carry out Counting>Physical System Next Stock
this exercise along with warehouse Inventory> Tag Step Controller
staff. Inventory Snapshot is taken Generation
and tags are printed. After that all
the inventory items are counted
physically and tags are put.
SCM_INV_09.04 The counts are entered in the Counting>Physical System Next Stock
system Inventory> Tag Step Controller
Count
SCM_INV_09.05 If any discrepancy is there between Counting>Physical System End Stock
physical quantities and stock on Inventory> Controller
system then adjustment is done by Physical
Inventory control. Inventories

45
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_10: Transfer Stock to Expired Warehouses – Process Flow

SCM_INV_10: Transfer Stock to Expired Warehouses


Management
Material

Create Move
Enter all details for
Order from
START items (qty-uom- Approve the MO
planner for this
Lot)
warehouse
Warehouse
Source

The Stock keeper The stock keeper


receive notification select the line and
to execute the MO save it
Warehouse(Destination)

The stock keeper for


The Destination
Expiry

destination
Warehouse confirm END
warehouse confirm
the receipts
the receipt

46
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_10: Transfer Stock to Expired Warehouses

ID Description Menu Type Result Agent

SCM_INV_10.01 The planner create move order with (move Inventory> Move System Next Planner
order transfer) to transfer items from his Order Step
warehouse to return warehouse
SCM_INV_10.02 Move Order will be approved as per Inventory> Move System Next Planner
approval hierarchy Order Step
SCM_INV_10.03 The stock keeper will receive notification to Inventory> Move System End Source
transfer the items to return warehouses he Order > Transact stock
select items and save it Move Order keeper
SCM_INV_10.04 The destination stock keeper confirm Inventory> System End Destination
receipts once he click on transact it will be Confirm Transact stock
transacted Move order keeper

47
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_11: Issuing Stock from Expiry Warehouse – Process Flow

SCM_INV_11 Issuing Stock from Expiry Warehouse


Management
Material

Enter the details for Approve Move


Create Move Items (Qty-UOM-etc) Order as per
START
Order And select the reason approval
for the issue Hierarchy
Warehouse

print report Form


Transact Move
#10 END
Expiry

Order Issue

48
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_11: Issuing Stock from Expiry Warehouse

ID Description Menu Type Result Agent

SCM_INV_11.01 Expiry warehouse create move order with Inventory> Move System Next Expiry
the items that are needed to be issued, the Order Step Warehouse
transaction will be move order issue
SCM_INV_11.02 Move Order is then transacted and print Inventory>Transact System Next Expiry
form #10 Move Order Step Warehouse
SCM_INV_11.03 Items are issued from Expiry Warehouse Inventory System End

49
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_12: Create Requisition using Min/Max and Re-order Point Planning – Process
Flow

50
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_12: Create Requisition using Min/Max and Re-order Point Planning

ID Description Menu Type Result Agent

SCM_INV_12.01 Planner run Min/Max Request or Reorder Inventory>Planning System Next Planner
Planning to create Purchase Requisition to Step
supply warehouse as per min Qty and max
Qty and safety stock for reorder point
planning
SCM_INV_12.02 Automated periodic concurrent request Inventory>Planning System Next Planner
import requisition data from INV Interface Step
data
SCM_INV_12.03 The Purchase Requisition has been created Inventory>Planning System End Planner
as incomplete status and it will go through
to approval Hierarchy

51
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_13 Average Monthly Usage and Auto Min-Max Update
SCM_INV_13: Average Monthly Usage and Auto Min-Max Update
Input

Item Demand
History In
Oracle
Material Management / Inventory control

System totals last 6 System updates the


Concurrent Request System checks last 6
months usage to find AMU for each Item in
START Runs in system months usage
the average the department

System divides the AMU value by 30 days, then System uses the Maximum System runs the auto
multiplies by lead times defined in Item Master usage in the last 6 months to schedule request to
and adds AMU value to define Maximum Value update Minimum value update Min-Max

System auto updates


Maximum Monthly
END
Usage
Output

MIN-MAX
Updated

52
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Number Description Menu Type Result Agent
SCM_INV_13_01 Auto scheduled, Average Monthly Usage Concurrent Inventory>custom System Next Step Planning
Request Runs in system Concurrent
request
SCM_INV_13_02 System checks last 6 months actual usage in that designated Inventory> System Next Step Planning
warehouse or sub store custom Concurrent
request
SCM_INV_13_03 System automatically totals last 6 months usage to find the Inventory> System Next Step Planning
average for the designated warehouse or sub store custom Concurrent
request
SCM_INV_13_04 System updates the AMU for each Item in the warehouse or Inventory> System Next Step Planning
sub store custom Concurrent
request
SCM_INV_13_05 System runs the auto schedule request to update Min-Max, Inventory> System Next Step Planning
also auto scheduled to run after the AMU has been custom Concurrent
calculated. (AMU values may be used to update min max) request
SCM_INV_13_06 Auto Scheduled Concurrent uses the Maximum usage in Inventory> System Next Step Planning
any one month the last 6 months to update Minimum value custom Concurrent
(From the AMU calculation) request
SCM_INV_13_07 System divides the AMU value by 30 days, then multiplies Inventory> System Next Step Planning
by lead times defined in Item Master and adds AMU value custom Concurrent
to define Maximum Value for the Min-max Update request
Calculation
SCM_INV_13_08 System auto updates Maximum Monthly Usage for the Inventory> System Next Step Planning
designated warehouse or sub store custom Concurrent
request

53
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_14 Cycle Count

SCM_INV_14: Cycle Counting


Output

Print the report for final


count (Form 11)

Close the Stock control Define Stock Control run


Stock control Define Count the items
warehouses for cycle count based request to counts or Enter the counts in Count of
START the frequency of manually by stock END
(issuing and on items/ items auto-schedules the the system Tolerance
count control
receiving) category request

Yes

Yes
Stock Controller

Count the items


Manager will verify
manually by stock NO
the counts
control Manager Approve
Recount No Discrepancy?
the Counts

YES

END Pass the


Finance

adjustments

54
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Number Description Actor Department
SCM_INV_14_01 Stock Control Manager Defines Cycle Count based on Item/ Item System Warehouse
categorization, and creates cycle count entries Supervisor/Manager
SCM_INV_14_02 The specific department will prevent the transactions to issue or System/ Warehouse/stock
receiving as per requirements of count and also they can skip this manual control
process and do it manual (outside system)
SCM_INV_14_03 In the cycle count entries screen Stock Control Manager assigns System Warehouse
frequency of count based on a particular ABC class (This count is Supervisor/Manager
the number of times the class of items must be prompted or
defaulted for a count by the system)
SCM_INV_14_04 Stock Control Manager Runs Request to count or auto-schedules the System Warehouse
request to automatically generate pre scheduled counts by the Supervisor/Manager
system where the system picks the items and/or classes to count
based on their frequency
SCM_INV_14_05 Stock Controller, Pickers, Manually count each Item Stock
Human
Controller/Picker
SCM_INV_14_06 Stock Controller, Pickers, enter count via mobile device or the System Stock
system for each individual item they count. Controller/Picker
SCM_INV_14_07 Stock Control Manager verifies count. If needed requests for a System
recount when discrepancy is too high. (Optionally at the time of
cycle count entries, each item and or a class of times may be
Stock Control
assigned some approval limits and tolerances to avoid human
Supervisor/Manager
intervention and speed up the process. If the counts are in tolerance
assigned then there is no need to verify count, its automatically
approved)
SCM_INV_14_08 Stock Control Manager approves count. If there are any System Stock Control
discrepancies system updates the discrepancies Supervisor/Manager
SCM_INV_14_09 Adjustments are passed based on discrepancies System Finance

55
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_15 Lot/Item Recall
SCM_INV_15 Lot/Item Recall

Manual

FDA notification
Input

regarding Recall

Manual
Material Management

Planner finds and Planner can search for Planner can find the
Planner notifies Planner search Lots/
START changes lot status to LOT genealogy and PO for this LOT it is
Warehouse Manager Items under recall
recall find origination still open or not

If the PO has been Closed or the If the PO still open


agreement has been we will got return to
accomplished the planner will supplier Process
Planner reserves qty s so Planner Mass moves
transfer to damaged
no issues out are possible the lot to return area
Warehouse

Warehouse picker Transacts


SCM_INV reserved Move order and
_10 completes the move to Expiry
Warehouse

Move Order SCM_INV


is Created in
Output

_04
Qty updated Oracle Return
in Oracle

56
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process
Description Menu Type Result Agent
Number
SCM_INV_15_01 Planner notifies Warehouse Manager in case of an item recall from Next Planner
Human
FDA Step
SCM_INV_15_02 Planner search Lots/Items under recall Inventory> Planner
Next
Material System
Step
workbench
SCM_INV_15_03 Planner finds and changes lot status to recall in the Material workbench Inventory> Planner
Page Material Next
System
Step
workbench
SCM_INV_15_04 Planner find the LOT genealogy to find out the origination from PO or Inventory> Planner
Next
Miscellaneous and the LOT origination created from PO he can find the Lot System
Step
PO number
SCM_INV_15_05 The Planner search If the PO has been closed or the agreement has Inventory> Planner/Wareho
been accomplished if still open we will call supplier and using Return Lot Next use Manager
System
to supplier process (SCM_INV_04) if it is not open we will use mass Step
move to transfer the expiry warehouse (SCM_INV_10)
SCM_INV_15_06 Planner reserves Qty’s so no issues out are possible. Inventory> Planner/Wareho
Next use Manager
Move Order System
Step
SCM_INV_15_07 Warehouse picker Transacts reserved Move order and completes the Inventory>
move to return area. This moves the goods from their sub stores Warehouse
Transact System End
Picker
to expiry warehouse Move Order

57
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_16 Issuing Gifts and donations

SCM_INV_16: Issuing Gifts and donations


Management
Material

Planner create
Planner should
Move order on The Move order will
select Issuing to
START Oracle and select: go through as per
Gifts and Donation
Items, Quantities, approval hierarchy
in transaction type
UOM, warehouse

CUSTOM
Warehouse

The stock keeper


7 END
receive notification
to transact issuance

58
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Number Description Menu Type Result Agent
SCM_INV_16_01 Planner Creates a Move Order Issue for issuing Gift and Inventory> System Next Step Material
donations Move Order Management
SCM_INV_16_02 Planner should select in transaction type (Issuing Gift and donations) Inventory> System Next Step Material
(‫)صرف الهدايا والهبات‬ Move Order Management

SCM_INV_16_03 Planner enters Item, Uom, Qty and other details and select the Inventory> System Next Step Material
specific reason code Move Order Management
SCM_INV_16_04 The move order will go through the approval hierarchy Inventory> System Next Step Material
Move Order Management
SCM_INV_16_05 Once the move order has been approved the stock keeper will Inventory> System End Warehouse
receive notification to transact move order and Print the Report Transact Move
(Form 7) Order

59
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
SCM_INV_17 Receiving Gifts and Donations

SCM_INV_17 Receiving Gifts and Donations


Warehouses

The warehouse The warehouse should


Enter all details
department will use select receiving gifts
START Items-qty-locator END
miscellaneous receipt and donations
and reason code
to receive the items transaction type

60
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Process Number Description Menu Actor Result Agent
SCM_INV_17_01 The warehouse department will use miscellaneous Receipt to receive the Inventory> System Next Warehouse
items Miscellaneous Step
Receipt
SCM_INV_17_02 The warehouse department will using Receiving Gifts and Donations transaction Inventory> System Next Warehouse
type Miscellaneous Step
Receipt
SCM_INV_17_03 Warehouse department enters Item, Uom, qty and other details and select the Inventory> System End Warehouse
specific reason code and save the transaction Miscellaneous
Receipt

61
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential
Open and Closed Issues for this Deliverable

Open issues

ID Issue Resolution Responsibility Target Date Impact Date

Closed issues

ID Issue Resolution Responsibility Target Date Impact Date

62
CLIENT _BP080_SCM_V1.0 CLIENT and Company Confidential

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