Becoming an Operations Consultant

Similar to a management consultant or analyst, an operations consultant is a type of research

analyst who uses data models to help an organization's management streamline and improve
operations. They may help increase business efficiency, reduce costs, and improve
responsiveness to customers. Operations consultants may work independently or as part of
consulting firms, and their career paths can vary according to specialization or industry.
Operations consultants are often self-employed, allowing them to choose their clients, work load,
and schedule. They also travel a great deal, spending time both at their clients' facilities as well
as at their own office.

Career Requirements
Median Salary
$78,630 per year (for operations research analysts)
(2015)*
Bachelor's degree required; some employers may prefer candidates with
Degree Level
master's degrees
Degree Field Business administration, management science, or a related field
Certification Voluntary certification may offer increased job opportunities
Experience 5+ years in business operations
Strong critical thinking, analytical and math skills; excellent written,
verbal and interpersonal communication skills; ability to develop
Key Skills
relationships with clients and vendors; proficiency with spreadsheets,
databases, and the Microsoft Office Suite
Sources: *U.S. Bureau of Labor Statistics, Institute of Management Consultants USA, Online job
postings (February 2013), Payscale.com (July 2015)

Step 1: Earn a Bachelor's Degree

According to the U.S. Bureau of Labor Statistics (BLS), aspiring operations consultants should
look for programs with a strong foundation in statistics, business management, and information
technology. Some business administration programs offer a specialization in operations
management, and students can develop expertise in quality control, logistics, and supply chain
analysis, as well as accounting and economics. Prospective consultants may also consider
management science bachelor's programs, which typically include classes in production and
operations management, information technology, and systems analysis. A few schools offer
bachelor's programs in operations research as well.

Step 2: Gain Professional Experience

Most employers require candidates to have at least five years of relevant professional
experience. After graduating from a bachelor's degree program, aspiring operations consultants
may find entry-level work in a variety of closely related fields, such as business analysis.
Common responsibilities for business analysts can include assessing operational effectiveness,
recommending process improvements, and preparing reports for senior-level review.

Step 3: Obtain an Advanced Degree

According to the BLS, some employers prefer hiring applicants with master's degrees in business
administration or related fields, including operations and operational excellence. These programs
can help students gain in-depth knowledge of management theories, communication strategies,
leadership, ethics and advanced problem-solving techniques. Some schools list work experience
as one of the eligibility requirements for entry into their programs.

Step 4: Earn Certification

Although gaining certification is not necessary to work as an operations consultant, it may offer a
competitive edge in the job market, since it demonstrates professional expertise and a strong
commitment to the profession. Common certifications for consultants include the Certified
Management Consultant (CMC) credential offered by the Institute of Management Consultants
USA, the Certified Business Consultant credential offered by the Business Training Institute and
the Certified Six Sigma Black Belt (CSSBB) credential.
Requirements for becoming certified vary depending on the organization issuing the certification.
In general, an individual must meet experience and education requirements, complete an
application, submit the required fee, and pass a certification test.

Success Tip:
Research renewal requirements. Most certifications are only valid for a few years. Candidates
typically need to complete a set number of continuing education or professional development
activities during that time in order to renew their certifications.

To secure an operations consultant position, obtain a bachelor's degree, get some real-world
experience, obtain an advanced degree, and get certified.