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11/21/18

THE ART OF GIVING


CONSTRUCTIVE FEEDBACK

The Art Of Giving Constructive


Feedback

¨ Feedback – both positive and


negative – reflects the progress
of any
team/organization/individual.
The delivery of effective
feedback is a skill that must
essentially be mastered by a
good leader/manager.

¨ The art of providing an effective


feedback takes a lot of practice
and skill.

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11/21/18

Broad Guidelines to Providing


Effective Feedback

¨ Make the tone a positive one and


base the feedback on facts
¨ Time it right. Too late or too early will
render it ineffective.
¨ Limit the focus, do not speak discuss
peripheral issues.
¨ Make feedback a routine part of
work.
¨ Do not provide negative feedback in
public – always ensure appreciation is
also delivered effectively.
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Feedback: The Need For An Effective


One
¨ Why you need to provide feedback?

¨ In a corporate scenario, every employee needs


to be told about his weaknesses/strengths.

¨ For a team leader it is important to maintain


performance standards by delivering effective
feedback.

¨ Feedback is a channel for effective


communication across hierarchies, between
teams, and from stakeholders.

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2
11/21/18

Feedback: An Ideal Scenario

¨ The main purpose of a feedback is to improve


a given situation.
¨
¨ Feedback allows the benchmark has to be
identified and has a positive focus.
¨
¨ Feedback allows for both appreciation and
criticism to flow through the team/organization.
¨
¨ An ideal feedback helps formulate a robust
action plan for enhancing the
individual’s/team’s performance

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Need Of The Hour: Different


Situations
¨ Feedback is extremely important in various segments of
life. Every human being needs effective feedback for
growth and to develop confidence. In a broad
classification we can conclude that feedback is
extremely essential in the following areas.

¨ Corporate organizations
¨ Students in school and universities
¨ Players in professional sports arena
¨ Team-working environments
¨ Professional and non-profit outfits

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11/21/18

The Golden Rule: Be Part Of The


Solution Not The Problem
¨ The golden rule of an effective feedback is
to improve and make a given situation better.
¨

¨ while providing feedback remember not to


become extremely critical and sound like a
problem ringer.
¨

¨ A feedback must have solutions and must


effectively present a solution for the
betterment of any given situation. Be positive.
The mantra is to motivate.
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Real Life Experiences Work Wonders

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11/21/18

Just Like Every Move, The Effective


Feedback Has To Timed To Perfection

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Like A Well Oiled Machine, Regular


Feedbacks Work Best

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11/21/18

Focus On An Issue; Do Not Talk


About Too Many Issues
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¨ .
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Avoid Delivering Feedback In Public


– Unless It Is Positive

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11/21/18

Negative Feedback: Stick To The Situation


Or The Issue And Not The Person

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Effective Feedback: Sign of a good


leader
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complete ppt
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11/21/18

Making Yourself Heard – And Listen


Too
¨ Feedback is not a criticism. The best feedback can be delivered
when both the provider and the receiver agree to work together at
resolving the situation.

¨ The feedback provider, in order to be heard, needs to maintain a


healthy attitude and refrain from any personal involvement.
¨ Being a good listener helps. Quite often allowing the feedback
receiver talk his/her mind reveals a whole new picture.

¨ Learn to gracefully listen to criticism; accept it impersonally and


subjectively

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The Art Of A Science Called


Feedback
¨ .
¨ Visit
http://kamyabology.com/feedback
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11/21/18

Excellent for Training , development


and improvement
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