Professional Documents
Culture Documents
Venue
The event will be held at:
Grand Connaught Rooms, London
61 - 65 Great Queen Street
London
WC2B 5DA
Telephone: 020 7405 7811
Web: http://www.grandconnaughtrooms.com/photo-gallery/
Please note, running order and timings are provided for guidance only and may be subject to change.
If you find you are going to be late, please call BSI Customer Services on 0345 086 9001 who will notify
the events team.
Dress
We have a relaxed approach to our events and so your usual work clothes will be fine.
Messages
Please use our ‘How to contact me’ sheet to let your colleagues know how to reach you in an
emergency.
Additional Requirements
To ensure that we are aware of any additional requirements you may have, please inform us in writing
by emailing conferences@bsigroup.com and detailing any medical conditions, accessibility requirements
or other information of which you feel we should be aware. To make sure we know how to contact you
in case of an emergency please ensure that you have provided us with your direct contact details.
Refreshments will be provided throughout the day along with a choice of hot lunches. Vegetarian
options will be available but if you have any additional dietary requirements e.g. medical or religious,
please inform us in writing by emailing conferences@bsigroup.com so we can make the appropriate
arrangements.
Grand Connaught Rooms, London.
Sustainability
We at BSI understand that our operations and processes can impact both positively and negatively
towards environmental, social and economic issues. Our intention when managing this event is to work
towards compliance to ISO 20121:2012 Event sustainability management systems. To help us reduce
the negative impact of the event, we would like to encourage you to travel to the venue using public
transport. If you are unable to attend please inform us as soon as possible to help avoid waste through
printing and catering
If you have any questions for us about the sustainability of the event please feel free to come and see
us on the day at the at the registration area.
Grand Connaught Rooms
By London Underground
o Underground Stations: Covent Garden or Holborn
o Covent Garden Underground Station (Piccadilly line). Exit left out of Covent Garden
Underground Station onto James Street and then take a right onto Long Acre/B402.
Continue on Long Acre, until you reach Great Queens Street. Grand Connaught
Rooms is on the right hand side.
o
Holborn Underground Station (Central Line). Exit left out of Holborn Underground
Station, to walk south on Kingsway/A4200 towards Gate Street. At the traffice lights,
cross the main Kingsway Road and directly in front of you will be Great Queens Street
Grand Connaught Rooms is on the left hand side.
o The Piccadilly line connects Kings Cross Station with London Heathrow Airport, by
Central London. Heathrow Airport is approximately 40 minutes by tube from Covent
Garden
By Car
The nearest car park is on the corner of Drury Lane and Parker Street
Terms and Conditions
Transfer and Cancellation
All cancellations and name change requests must be made in writing to the Head of Delegate
Administration either by email, fax or letter and will be acknowledged in writing. Contact details are:
A full refund will be given if you cancel earlier than one calendar month before the event. If you cancel
after that date or do not attend, no refund will be given. There is no charge to request a delegate name
change. If you are travelling from overseas we recommend you confirm your visa (if applicable) before
booking your place.
All bookings for events are subject to VAT (or local equivalent if the event is not held in the UK) and
payment terms of 30 days. If you are a non UK company you may be entitled to claim back the VAT
through HMRC. (see www.hmrc.gov.uk for more information).
BSI reserves the right at any time and without prior notice to change the venue and/or speakers and/or
programme and/or price from that described. BSI accepts no responsibility for the views expressed by
the speakers or any other persons present at the event.
BSI reserves the right to cancel the event, in which case a full refund will be given. BSI does not accept
liability for any travel, accommodation or any other costs.
Delegate contact details will not be passed to any third party; however the conference handbook will
include a list of delegate and company names correct at the time of print. The handbook is protected by
copyright.
Attendees are not permitted to record any part of the event. All conferences will be delivered in English
unless otherwise stated.
These are your delegate contact details to be left with either family or colleagues so that you can be
reached in an emergency.
To leave a message for me please call BSI Customer Services on 0345 086 9001 who will notify the
events team.