Answer 3

Business Issues

I. Depreciation/ Loss of Fixed Assets (Vehicles) on account of accidents.

II. The company Profit is in free fall
III. Inability to build or retain customer trust
IV. Losing its share of the market (number of customers) to competitors
V. John’s inclination about his ability.

Social- Cultural Issues

I. Strong confidence in cultural practices and its outcomes for the aftereffect
of his business.
II. John’s motivation emanate from the estimates/ predictions of the
Babalawo.
III. Making peace with his Kinsmen in the village
IV. Seeking the blessings of his ancestors.

Answer 4

OPTIONS & ANALYSIS OF OPTIONS

There are three options John can employ to address the issues faced by his
company and they includes;

A. Business Option
B. Socio- Cultural Option
C. A combination of both Business and Socio-Cultural Option.

A. Business Option

This Option entails John trusting on his managerial ability and ignoring the advice
of Babalawo.

Advantages
The following benefit will arise on the occasion where John can turn things
around for his business;

1. This may possibly help to boost is self-confidence on his ability

2. John would build on his experience and be able to apply the solution or a
variation of it in the future.
3. John will have a new source of inspiration which will be on his managerial
acumen other than the Babalawo’s prediction.
4. Increase Patronage as customers feels more comfortable doing business
with the company.
5. More referrals from satisfied customers who bring in additional business by
word of mouth.

Disadvantage

The consequence of his failure to be able to scale through the business

challenge could lead to:

1. A total distrust on his managerial acumen which will eliminate rational

business thinking in future circumstances.
2. John relying sole on the babalawo’s prediction which could be misleading in
the situation where he is advice wrongly by the babalawo.
3. A loss of customer which have a negative influence on feedback and
opportunity to improve.
4. Exit of good employees from the organization.
5. A possible collapse of the company.