Quality

Speed
Performance objectves

Dependability

Flexibility

Cost
 Resource Usage

Quality training to serve

High standards of service, people well and high
Multple eaisy tcketng standard of
system saftey measures

Fast track lines for quick Hot line connectons for

service quick problem resoluton
safety standards are
gurantee entertainment never compromised

Basic layout o american

culture with modified More queue
versions suited or management systems
european market with extra diversions like
films and entertainment
were planned because
Food veraity, Wide range French visitors will be
of ride optons for each intolerant to long queues
age group

Cost to visit Disneyland

Paris is very nominal for
French peoples as well as
other European union
countries Eaisy and well
connectvity
Capacity Supply Process
Strategy Network Technology

Decision Areas
Contnuous improvement
and enrichment of service
in the light of customer
feedback
Market Compettveness

Cultural fit charecters and

story lines
Development
and
Organizaton