WELCOME GUEST & TAKE FOOD AD BEVERAGE  Can I get the menu book, Sir/Madam?

Thank
ORDER you
RELAYING ORDERS TO THE KITCHEN
WELCOMING GUEST AND SEATING THE GUEST  CHEF: These are the order of Table __. Please
 Good day, Sir/Madam! Welcome to _______. prepare the foods. Thank you
 Do you have any reservation?  BAR TENDER: These are the order of Table __.
 IF YES: Under whose name Sir/Madam? Please prepare the Wine (Red/White). Thank
o Kindly give me a second Sir/Madam, let me you
check from the Reservation Book.  CASHIER: These are the order of Table __.
o Excuse me, Sir/Madam, I have confirmed Please prepare the bill. Thank you
your reservation in the Smoking/Non- SERVING ORDERS
Smoking Area, Table number _____.  Excuse me, Sir/Madam, here’s your appetizer:
 IF NONE: May I suggest a table for you, _______. (Russian service: place first the
Sir/Madam? necessary plate before serving the food with the
o Which do you prefer: Smoking or Non- use of platter as serving plate. The rectangular
Smoking Area? tray will be used for placing the necessary plate.
o For how many person, Sir/Madam? Depending upon the food to be served.)
o This way please Sir/Madam  (Sequence of food to be served: Appetizer,
o Is this table alright for you Sir/Madam? Is this Soup, Salad, Main Course, Dessert, Beverages)
table okay for you Sir/Madam?  Is there anything else, Sir/Madam?
 Please, have a seat Sir/Madam.
 Anyway, Sir/Madam, I am your food attendant
for today. My name is ______.
 May I lay down the table napkin for you,
Sir/Madam?
 Here is your cold water, Sir/Madam. Can I pour
it in your glass? (fill glass 3/4 full only)
 Excuse me, Sir/Madam, here is your
Complementary Bread. Which one would you
like: (1)_____, (2)______, or (3)______?
 Excuse me, Sir/Madam, here is your Aperitif
Drink. It is on the house, Champaign/Cocktail.
(Bottle should be placed in the ice bucket. Use
cork screw if needed. Wipe with table napkin
first the top of the bottle, then the rest before
opening. Fill glass 2/3 full only.)
PRESENTING THE MENU TO THE GUEST
 Excuse me, Sir/Madam, allow me to present to
you our menu for your choices, I will be back to
take your order after few minutes.
 Before I proceed to you orders, Sir/Madam.
o Do you have any food allergies, Sir/Madam?
May I suggest: ________________
o Do you have any food restrictions,
Sir/Madam? May I suggest: _____________
TAKING ORDERS (With order slip and pen)
 May I have your desired dishes now,
Sir/Madam?
 Can I suggest for your _________ Sir/Madam,
we have ________. Our Chef’s specialty is
_______
 Is that all, Sir/Madam? May I repeat your order?
You have ordered ____________
 Did I get your order right, Sir/Madam?
 The food will be served within 15-20 minutes. Is
it okay for you to wait, Sir/Madam?