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Polite and Friendly Words

CAN I HELP YOU?


EXCUSE ME, …..
CAN I HAVE….., PLEASE?
YES, PLEASE……..
NO, THANK YOU….
SORRY….
CERTAINLY / SURE…….
THANK YOU.
YOU’RE WELCOME.

Can I help you? Yes. Can I have an orange juice and a cheese
sandwich, please?
No, thank you. /
Certainly. Anything else?
Yes, can I have a black filter coffee, please?
Sure. With sugar? No sugar. And a chicken salad for my wife, please.
Eat in, please.
Eat in (=eat here) or take away (=to go)?
Take away, please.
That’s £ 4.34, please. Here you are.
Thank you. You’re welcome.

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