NETWORK DISASTER RECOVERY

PLANNING (TEMPLATE)
BY

WASIS WIDJAJADI - OPERATION PLANNING

NETWORK ARCHITECTURE & PLANNING

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SECTION I : ADMINISTRATIVE STATEMENT.........................................................................................3
1.1 PURPOSE :..........................................................................................................................................3
1.2 OBJECTIVES:.......................................................................................................................................3
SECTION II : THE ACTION PLAN..............................................................................................................4
2.1 POLICIES :..........................................................................................................................................4
2.2 PROCEDURES :....................................................................................................................................4
SECTION III : TESTING...............................................................................................................................5
3.1 POLICIES:...........................................................................................................................................5
3.2 PROCEDURES:.....................................................................................................................................5
SECTION IV : MAINTENANCE...................................................................................................................6
4.1 POLICIES:...........................................................................................................................................6
4.2. PROCEDURES :....................................................................................................................................6
SECTION V : TRAINING...............................................................................................................................6
5.1 POLICIES :..........................................................................................................................................6
5.2 PROCEDURES:.....................................................................................................................................7

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 FOREWORD

During the Monetary Crisis in Indonesia, the newtork wealth however become the most important point
in revenue production for the company sake. The operations part as the important role for revenue
production can not interuppted by the accident any accident however during this crisis unfortunately
this interruption can happen so sudden in the difffrent location and in the same time.

This plan is developed to addressed this purpose so that the operations can running smoothly or at
least when the disturbance occur can be predicted and minimized the effect for the revenue production.

Most plans, when developed, are treated as confidential or proprietary; therefore, it is difficult to work
with a real plan. However, the use of the shell will hopefully to help the planning process. Before
beginning to develop the plan, remember to consider the first phase, “Prevention”. It is far more
beneficial to prevent a disaster than to recover from one. Thus whatever you can do on preventative
scale will be that much less of a concern. However, we all face the risk of having to deal with a disaster.
Therefore, if the plan exists which is well thought out and tested properly, the recovery and restoration
should be easier. The areas we covered should help, but each plan and organization is unique.

The plan is only good as the effort behind it.

I. administrative statement

II. action plan policies and procedures

III. testing

IV. maintenance of the plan

V. training

VI. appendices

Section I : administrative statement

this section will be the policy statement for the organization’s disaster recovery plan. The main
issues to be addressed are the following :

1.1 Purpose :
to institute a company-wide disaster recover plan which will protect the organization from
catastrophic losses. A statement of what we are trying to protect. This will include :

 definition of the project, what we are trying to do

 determination of what is at stake
 the business impact analysis
 definition of prevention strategies to be used
 identification of how much loss can be sustained
 definition of recovery strategies

1.2 Objectives:
what we are trying to accomplish ? this requires an understanding of the company plans and
strategies for the present and future, both on a strategic and tactical level.

 protect human life

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  minimize loss and risk to the company
 maximize recovery and return to the normalcy
 protect the company from legal ramifications/suits
 maintain competitive position
 preserve customer confidence and goodwill

Section II : The action plan

this section will outline the policies and procedures to be followed in case an event occurs which
jeopardizes the ability of the organization to perform its mission. The areas addressed will be :

2.1 Policies :
a statement of the purpose and scope of the disaster recovery and restoration plan. This would
typically outline the formation of the teams, the actions to be taken after an event occurs, and the
critical application and personnel involved.

 purpose of the policy

 the policy itself
 scope of the organization’s involvement
 references to other policies and company statement
 definitions and responsibilities
 job descriptions for teams/members

2.2 Procedures :
the actual action to be taken after event detection. This will cover of the various types of
emergencies or events that have been outlined in the plan.

 event detection/recognition that problem exists

 types of events or emergencies :
a. hardware failure
b. software failure
c. telecommunication network failure
d. building/facilities failure
e. fire
f. flood
g. earthquake
h. hurricane
i. sabotage/vandalism
j. bomb threat
k. cable cut
l. power loss
m. security breach
n. others as needed
 damage assessment
 action to be taken
a. protect life
b. notify fire, police, medical, management
c. determine the nature and cause of the disaster
d. minimize the effects of disaster where possible
e. inform vendors, employees
 recovery/business resumption
a. activate disaster teams
b. activate backup procedures

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 c. relocate to network hotsite (if possible)
d. coordinate with management, authorities, etc.
e. notify customers, clients, financial lender, and media
f. reroute network facilities
g. reestablish connectivity and facilities security
h. begin the cleanup effort
i. assess liability
j. begin preparation of statements

 migration and restoration procedures

a. reconstruct site
b. restore hardware systems
c. restore software systems
d. restore power and ups
e. replace detection and suppression systems
f. secure area
g. rewire facility
h. restore network facilities and technologies
i. test new hardware/software
j. train operations personnel on new equipment
k. train/retrain employees on new systems
l. cleanup area
m. schedule migration back to site
n. keep management, employees and media informed
o. recognize extraordinary achievements
p. coordinate return to normalcy
q. prepare final review and activity report

Section III : Testing

This section will outline the testing of the plan, the policies and procedures to be followed, the
purpose and scope of the testing, and frequency of the tests to be conducted.

3.1 Policies:
policies to be adhered to ensure that the plan is tested frequently and that continual updates to the
organizational operations and technologies are updated and tested as they occur.

 purpose of the policy

 the policy itself
 scope
 affected department
 responsibilities
 Reference documents
 Definitions

3.2 Procedures:
The procedures to be followed in the testing of the plan, so that effective results can be achieved.
The plan should be tested regularly, with the intent of seeing what fails. If the plan is smooth and
nothing is goes wrong, then the test probably inadequate.

 frequency
 pre-test condition

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  scheduled test
 unscheduled test
 flexibility
 introduce of complications
 evaluate results
 verify all team member activities
 adjust as necessary

Section IV : Maintenance

this sections deals with the revisions, updates and maintenance of the plan. Once developed, the
plan should be a “living, breathing entity” which is under constant review and udates. if the
maintenance falls short, the plan will be ineffective and obsolete.

4.1 Policies:
this is the policy statement of the maintenance of the plan which will ensure the constant review
and update to the sections that undergo change.

 purpose of the policy

 the policy itself
 scope
 department affected
 reference documents
 responsibilities

4.2. Procedures :
these are maintenance conditions and updated procedures to be adhered to.

 hardware changes
 software changes
 application changes
 staff changes/team member changes
 vendor updates
 new technologies
 contract renewal
 vital record changes
 forms
 emergency assistance changes

Section V : Training

this section will deal with the policies and procedures for training the organization employees,
managers, vendors and emergency response personnel. The frequency of training and retraining,
the degree of information needed, and the methodology used will be covered.

5.1 Policies :
Policies are to be used in the formation of the training plan, the degree of information to be
provided, and the elements of specialization and generalization to be used.

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  purpose of the training policy
 the policy it self
 scope
 department affected and involved
 reference documents if any
 definition and responsibilities

5.2 Procedures:
the procedures to be adhered to for the smooth and orderly training process of existing and new
employees. This will also include training of vendors and emergency response teams (fire, police,
medical,etc.)

 frequency
 required vs. optional
 media to be used
 generalized training
 specialty team training
 management team training
 vendor and carrier training
 distribution and updates
 new employees
 new technology and implementation training

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