Professional Documents
Culture Documents
Root Cause Analysis: 1.define The Problem
Root Cause Analysis: 1.define The Problem
This form is a tool for finding causes of process problems and developing actions for eliminating, Date:
preventing, and minimizing future problems.
Incident Date: RCA Initiated by:
Investigator:
1.Define the problem Describe the incident. What was defect, how many, how often, etc.
SAMPLE
Cloud potential
root causes
Proposed
Root Cause Solutions
Practical Methods Effectiveness Feasibility Cost Benefit Overall Action
Cost Benefit
Annualized cost of problem 1 $0.00
Percent of problem reduction 2 0%
Cost of proposed solution 3 $0.00
Total first year savings (1 x 2 - 3) $0.00
Lessons Learned
SE OC D
Process Step/Input Potential Failure Mode Potential Failure Effect V Potential Causes C Current Controls ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 2 R 3 10/24/2002 FMEA For
SE OC D
Process Step/Input Potential Failure Mode Potential Failure Effect V Potential Causes C Current Controls ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 3 R 3 10/24/2002 FMEA For
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Process Step/Input Potential Failure Mode Potential Failure Effect V Potential Causes C Current Controls ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
Page 4 R 3 10/24/2002 FMEA For
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Process Step/Input Potential Failure Mode Potential Failure Effect V Potential Causes C Current Controls ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
SE OC D
Actions Recommended Responsibility Action Taken V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
SE OC D
Actions Recommended Responsibility Action Taken V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
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0
SE OC D
Actions Recommended Responsibility Action Taken V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
SE OC D
Actions Recommended Responsibility Action Taken V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
SEVERITY EVALUATION CRITERIA
Effect Criteria: Severity of Effect Ranking
Hazardous- Very high severity ranking when a potential failure mode effects safe 10
system operation
Without warning and/or involves noncompliance with a government regulation without
warning
Hazardous- Very high severity ranking when a potential failure mode effects safe 9
system operation
With warning and/or involves noncompliance with a government regulation with
warning
Very High System / item inoperable, with loss of primary function 8
High System / item operable, but at a reduced level of performance. 7
Customer dissatisfied.
Moderate System / item operable, but comfort / convenience item(s) inoperable. 6
Customer experiences discomfort.
Low System / item operable, but comfort / convenience item(s) operable 5
at a reduced level of performance. Customer experiences some
dissatisfaction.
Very Low Fit & Finish / Squeak & Rattle item does not conform. Defect noticed 4
by most customers.
Minor Fit & Finish / Squeak & Rattle item does not conform. Defect noticed 3
by average customers
Very Minor Fit & Finish / Squeak & Rattle item does not conform. Defect noticed 2
by discriminating customers
None No effect 1
OCCURANCE EVALUATION CRITERIA
Very remote Very remote chance Process Control will detect a potential cause / 9
mechanism and subsequent failure mode
Remote Remote chance Process Control will detect a potential cause / mechanism 8
and subsequent failure mode
Very Low Very low chance Process Control will detect a potential cause / mechanism 7
and subsequent failure mode
Low Low chance Process Control will detect a potential cause / mechanism and 6
subsequent failure mode
Moderate Moderate chance Process Control will detect a potential cause / mechanism 5
and subsequent failure mode
Moderately High Moderately high chance Process Control will detect a potential cause / 4
mechanism and subsequent failure mode
High High chance Process Control will detect a potential cause / mechanism and 3
subsequent failure mode
Very High Very high chance Process Control will detect a potential cause / mechanism 2
and subsequent failure mode
Almost Certain Process Control will almost certainly detect a potential cause / mechanism 1
and subsequent failure mode