Leslie Ann Tointigh 850-567-9674

192 Chippewa Road la1inamillion@yahoo.com

Crawfordville, FL 32327

Medical Administrative

Summary

Knowledgeable and resourceful Medical Administrative with experience overseeing the daily operations of medical
practice: opening front office, answering phones, assisting patients, including: scheduling of all labs, procedures and
appointments; downloading diabetic meters and pumps, taking patients vital sign, weight, and height; handling fax
requests, scanning, patient callbacks, travel letters, medical records, authorizations and dictation; updating charts,
gathering documentation, assisting to ARNP; managing EHR in Allscripts software, input new patients, data entry and
updating of all demographics and insurances, running daily reports; coordinating lunches and drug rep liaison.

Core Competencies

 Greet and check patients in and out
 Take patient vital sign, weight, and high
 Manage calendar and schedule appointments
 Verification insurance and collect copay
 General administrative duties
 Experience medical computer database
 Multi-line phones and faxes
 Medical Manager and Allscripts software
 Follow-up appointment scheduling
 Interpersonal and people skills
 Knowledge of Microsoft Office Software
 Knowledge of EMR Computer Software

Work Experience

 Answer telephones and direct calls to appropriate staff and greet visitors and direct them to appropriate staff.
 Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
 Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other
software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
 Complete insurance or other claim forms and transmit correspondence or medical records by mail, email, or fax.
 Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
 Receive and route messages or documents, such as laboratory results, to appropriate staff.
 Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
 Maintain medical records, technical library, or correspondence files.
 Record patients' medical history, vital statistics, or information such as test results in medical records.
 Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
 Interview patients to obtain medical information and measure their vital signs, weight, and height.
 Clean and sterilize instruments and dispose of contaminated supplies.
 Show patients to examination rooms and prepare them for the physician.
 Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Employment History

May 2013 – May 2014 Solivita Club House Front of House Floor Manager Orlando, FL
2008 – 2013 TMHPP Endocrinology Specialist Medical Administrative Assistant Tallahassee, FL
2000 – 2007 Forgotten Coast Seafood Owner/Manager Crawfordville, FL

Education

Excell High School Tampa, FL

 Obtained High School Diploma