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Your journey to excellence

starts with us…


2019 Public Training Catalog
Dubai | Oman | Nigeria
Public Training I In-House Training I Distance Learning
About BSI Group
BSI is the business improvement company that enables
Video
organizations to turn standards of best practice into
habits of excellence. For over a century BSI has
championed what good looks like and driven best practice Our complete solution
in organizations around the world.

Working with over 86,000 clients across 193 countries, it


is a truly international business with skills and experience
across a number of sectors including aerospace,
automotive, built environment, food, and healthcare.
Through its expertise in Standards Development and
Knowledge Solutions, Assurance and Professional Services,
BSI improves business performance to help clients grow
sustainably, manage risk and ultimately be more resilient. View now

Our Heritage

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Welcome to the BSI Training Academy................ 4 Medical Devices........................................................................ 30
Organizational Resilience................................................. 5 Energy Management System........................................ 32
BSI Training Academy......................................................... 6 Food Safety Management............................................... 35
Why train with BSI................................................................. 7 Service Management........................................................... 38
Recommended path for training................................ 8 Six Sigma....................................................................................... 40
Our Tutors..................................................................................... 9 Integrated Management Systems............................. 42
Types of training...................................................................... 9 Asset Management................................................................ 44
Certificate of Achievement............................................. 10 Road Traffic Safety Management System.......... 46
Distance Learning.................................................................. 10 BIM (Building Information Modeling)...................... 49
Quality Management Systems..................................... 11 Anti-Bribery.................................................................................. 52
Information Security............................................................ 14 High Level Structure Courses....................................... 54
Occupational Health and Safety................................. 17 Innovation Management System............................... 56
Business Continuity Management............................ 21 Effective Governance........................................................... 57
Environmental Management........................................ 24 Cyber Security Certification........................................... 59
Laboratory Accreditation................................................. 27 NCEMA Courses....................................................................... 62
Risk Management Systems............................................ 28 New Courses................................................................................ 66

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Welcome to the BSI Training Academy
BSI is an industry thought leader in training to international compliance standards. Our training experts provide top quality training
to organizations of all sizes and sectors. We’re one of the world’s leading providers of business improvement training,
offering a range of solutions to keep your staff qualified and updated. Last year we trained 151,000 people globally and achieved
a satisfaction rate of 99.5%.
We aim to be first in the market to keep your business relevant and provide you with the opportunity to enjoy first mover advantage
by adopting new standards. From understanding how a standard can help your business, to implementing, monitoring and auditing
your compliance to that standard, we can support you all the way.

At the BSI Training Academy, we will make sure you have an excellent learning experience that includes:
An on-going relationship to ensure we understand and meet your continuing training needs
A clear learning journey to embed the skills you need to develop and add value to your organization
A best-in-class pre-course experience, including timely delivery of information so you arrive at your training fully
prepared and ready to learn
A state-of-the-art training experience using accelerated learning techniques with our expert tutors in convenient and enjoyable
venues
A recognized qualification to acknowledge your new expertise
Opportunities to network with peers on the course and learn through shared experiences

Omar Rashid
General Manager - Training and Professional
Services - BSI Middle East and Africa
omar.rashid@bsi.group.com

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Organizational Resilience

Organizational Resilience is the ability of an organization to


anticipate, prepare for, respond and adapt to incremental
change and sudden disruptions in order to survive and prosper.

Three essential elements of


Organizational Resilience
BSI’s model for Organizational Resilience can be segmented
into three fundamental elements: product, process and
people.

We work with organizations around the globe to help them


become more resilient by embedding habits of excellence in
each of three elements

People:
An organization’s people, culture and values determine
business success. This includes how the company interacts
with the environment, civil society and stakeholders on Operational Resilience
ethical and social responsibility issues.
Delivers improvements across your products/services
and processes to meet the evolving needs ofyour
customers as well as improving how you govern your
Process: business and value your people.
Consistent, reliable, and robust processes are crucial for an
organization to remain resilient. Business critical processes
in areas such as, quality, health and safety, environmental
management, business continuity management, and
Information Resilience
information security must be robust and compliant both
within the organization and throughout its supply chain. Enhances your information security and protects your
critical infrastructure from cyber security threats and
information risks, so your stakeholders can trust that
their sensitive data is secure.
Product:
Organizations must understand how their products or
services meets the needs of customers or clients and
conform to regulatory requirements. A forward looking
approach is required; truly resilient businesses innovate Supply Chain Resilience
by creating new products and markets to stay ahead of Protects your customers, your reputation, and your
competitors. bottom line by ensuring you’re using suppliers you
can trust to help deliver safe products to market.

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BSI Training Academy

The BSI Training Academy is the world leader in helping clients


develop the knowledge and skills they need to embed excellence in
Exception experience
their organizations. We offer a range of training solutions that can be
tailored to your needs. 8.84 out of 10
We take the time to understand your company’s learning needs to develop is how delegates rated their
tailored training solutions that satisfy your business objectives. overall experience of BSI.

Attendees get a best-


practice approach from a
IRCA Certified Courses
IRCA is an auditor training certification body. Over 50,000 students
choose to complete IRCA certified training courses every year in more globally recognized
than 100 countries. IRCA approved courses are indicated by the IRCA certification body
logo.

The BSI Certificate Unrivaled course content


The BSI Certificate is recognized throughout the world as a mark of expertise,
quality and integrity. our rating out of ten for the
8.79 quality and depth of our course
Where appropriate BSI courses are independently certified by (IRCA-
International Register of Certificated Auditors). content.

Our course notes and handouts


are rated
8.83 out of 10
Comprehensive guidance notes
to take away including toolkits
to help continual learning.

Our Approach- Accelerated Learning


Based on the latest brain research, our Accelerated Learning Approach is proven to fast-track learning and improve
knowledge retention. Accelerated learning focuses on creating knowledge rather than consuming it.
We optimize your training through: a positive learning environment, total learner involvement, collaboration among learners,
variety that appeals to all learning styles and contextual learning.

Through Accelerated Learning, these companies achieved the following results:

• American Airlines reduced training time by 50% and improved retention significantly
• Kodak cut training time by a third and improved long-term retention by 25%
• Verizon reduced training time by 50% while improving measurable performance
• Travellers Insurance cut training time by 20% and improved test scores by over 400%
• Commonwealth Edison cut class time in half while greatly improving test scores, long-term retention and student
evaluations.

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Why train with BSI

Why training is important Turn our experience into your expertise


Great businesses need great people
Research shows that when an organization invests Exceptional experience:
in training and development, they reap real rewards: 8.84 8.84 is the average rating

The percentage 10 delegates gave to their overall

74%
experience of BSI
of employees that
feel like they’re not
reaching their full From Sept 2017 to Sept
potential 2018, we have trained over
people
50,300
days
11,000
40%
of employees with poor The number of days BSI 9.51
training leave their job within spend with clients a year so out of 10
the first year we know….

of workers say training and


development is the most
Best in class Tutors: Subject Matter Experts:
68% important workplace policy 1 Customers who have been Our tutors have extensive industry
trained gave an overall tutor expertise, allowing them to provide
rating on average at real life examples with relevant
course material. Our average is
9.26 out of 10 9.51 out of 10

Next steps
Get in touch today and make your business
more resilient. Can you afford not to? Speak to a training advisor
Call or email us today

Email us at:
+971 4 3364917
bsi.me@bsigroup.com

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Recommended
path for training

1 2 3 4
Understand Implement Prove it’s working Make excellence a habit
Requirements courses: Implementation courses: Internal Auditor courses: Certification:
Who should attend? Who should attend? Who should attend? Assess your readiness for
Ideal for new starter or those Those responsible for Those tasked with conducting certification with a gap
needing to gain a “refresher” implementing or have recently internal audits or monitoring analysis day
taken responsibility for a their management systems
What will I learn? Maximize your certification
management team performance
An overview of your with business improvement
management system and the What will I learn? What will I learn? training and software tools
standard’s requirements The requirements of a How to be better equipped to
standard in the context of maintain compliance and how
your company and how to to manage and improve risks
take the lead in planning to your management team
implementation
Lead Auditor courses:
Who should attend?
Those tasked with conducting
and leading management
system audits
What will I learn?
Gain the ability and confidence
to conduct and lead effective
audits, and how to manage
audit teams and processes

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Our tutors are recognized as leaders in their field, offering a world-class learning experience. They are trained to
understand meet your different learning needs, and they have y ears of industry experience.

Approach Experience

9.51 9.46 9.26


out of 10 out of 10 out of 10
Our tutors have industry and Tutors delivering interactive Tutors receive high overall
subject matter expertise to training through accelerated rating, making us best in
give courses relevance. class.

Types of training

BSI offers training in many different formats. Choose the medium that best suits your need.

In-Company Training
An on-site training course is one held at your facility and is open only to your employees.
Training students on-site eliminates travel expenses and additional time away from the office.

Public Training
A public training course takes place in a pre-determined, designated location and is available to anyone who registers. This
type of training is a convenient, low-cost way to send a small number of employees to learn. Attendees are away from office
distractions and benefit from interacting and networking with people from other organizations.

Distance Learning
Allows you to study at your own pace and whenever is convenient to you. It’s cost effective and puts you in control of your
learning.

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Certificate of Achievement
Evidence your skills with a Certificate of Achievement on selected BSI training courses

BSI courses now come with an added bonus !


You can opt to have your learning certified against
assessment criteria including an end-of-course
examination.

You’ll receive a Certificate of Achievement that will


enhance your professional profile by:
• Providing evidence of your learning
• Demonstrating your competence

Find out more

Distance Learning

Our distance learning courses give you the option to train for globally recognized qualifications without disrupting your work. Our
tutors will support you throughout and make sure you excel in your chosen field.

BSI Diploma in Quality Management Systems


Ideal for those involved at a strategic or operational level in immplementing a quality managment system, this distance learning based
qualification comprises of eleven modules of study, covering ISO 9001, the application of quality management principles and the
process of system implementation.

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Quality Management
Systems

ISO 9001: 2015

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ISO 9001: 2015 Requirements 1 Day


Course Overview What will I learn?

Who should attend?


How will I benefit?
.

ISO 9001: 2015 Implementation 2 Days


Course Overview What will I learn?

How will I benefit?

Who should attend?

11
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Quality Management Systems ISO 9001: 2015

How will I benefit?

What will I learn?

How will I benefit?

S.

How will I benefit? This course is ideal for anyone needing to audit an organi-
zation’s existing Quality Management System.

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Quality Management Systems ISO 9001: 2015

ISO 9001: 2015 Strategic Approach to Risk-based Thinking 2 days

DUBAI
Course Days JAN MAR MAY JUL AUG SEP NOV DEC
ISO 9001: 2015 Requirements 1 13 3 12 7 15 3
ISO 9001: 2015 Implementation 2 14-15 4-5 13-14 8-9 16-17 4-5 4-5
ISO 9001: 2015 Internal Auditor 2 16-17 6-7 15-16 10-11 18-19 6-7
ISO 9001: 2015 Lead Auditor IRCA Certified (A17955) 5 20-24 10-14 19-20 14-18 22-26 17-21 15-19
ISO 9001: 2015 Lead Implementer 5 27-31 17-21 26-30 21-25 29-3 Oct 24-29
ISO 9001: 2015 Strategic Approach to Risk-Based Thinking 2 6-7 5-6 4-5

OMAN
Course Days FEB JUN OCT
ISO 9001: 2015 Requirements 1 10 16 6
ISO 9001: 2015 Implementation 2 11-12 17-18 7-8
ISO 9001: 2015 Internal Auditor 2 13-14 19-20 9-10
ISO 9001: 2015 Lead Auditor IRCA Certified (A17955) 5 17-21 23-27 13-17

NIGERIA
Course Days FEB MAY AUG NOV
ISO 9001: 2015 Requirements, Implementation and Internal Auditor
5 18-22 20-24 19-23 18-22
ISO 9001: 2015 Lead Auditor IRCA Certified (A17955) 5 25- 1 Mar 27-31 26-30 25-29

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Information Security

ISO/IEC 27001: 2013

. You will enjoy


the following benefits:

ISO 27001: 2013 Requirements 1 day


Course Overview What will I learn?

d
.
1
How will I benefit?
Who should attend?

ISO 27001: 2013 Implementation 3 days


Course Overview What will I learn?

How will I benefit?


Who should attend?

14
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Information Security ISO/IEC 27001: 2013

How will I benefit?

How will I benefit?

How will I benefit?

15 I I
Information Security ISO/IEC 27001: 2013

How will I benefit?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Occupational Health
and Safety

ISO 45001: 2018

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ISO 45001: 2018 Requirements 1 day


Course Overview

What will I learn?

How will I benefit?


1 Who should attend?

ISO 45001: 2018 Implementation 2 days


Course Overview What will I learn?

How will I benefit?

n
Who should attend?

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Occupational Health and Safety ISO 45001

How will I benefit?

system

How will I benefit?


t

: 2018
How will I benefit?

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Occupational Health and Safety ISO 45001: 2018

: 2018
How will I benefit?

: 2018

How will I benefit?

ISO 45001:2015 Strategic Approach to Risk-Based Thinking 2 days


Please contact us for more information

Hazard Identification, Risk Assessment and Control (HIRAC) 1 day


Please contact us for more information

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Occupational Health and Safety ISO 45001: 2018

DUBAI
Course Days FEB APR JUN AUG OCT DEC
ISO 45001: 2018 Requirements 1 3 7 16 18 20 8
ISO 45001: 2018 Implementation 2 4-5 8-9 17-18 19-20 21-22 9-10
ISO 45001: 2018 Internal Auditor 2 6-7 10-11 19-20 21-22 23-24 11-12
ISO 45001: 2018 Lead Auditor IRCA Certified PR 357 5 10-14 14-18 23-27 25-29 27-31 15-19
ISO 45001: 2018 Migration 1 1 12 16 4
ISO 45001: 2018 Implementing Changes 2 1 22 10-1 1
ISO 45001: 2018 Auditor migration Occupational Health and safety
2 2 4 1 1 5
Management Systems 1879
ISO 45001:201 Strategic Approach to Risk-Based Thinking 2 1-2 7-8 5
Hazard Identification, Risk Assessment and Control (HIRAC) 1 2 3

OMAN
Course Days FEB JUN OCT
ISO 45001: 2018 Requirements 1 17 9 13
ISO 45001: 2018 Implementation 2 18-19 10-11 14-15
ISO 45001: 2018 Internal Auditor 2 20-21 12-13 16-17
ISO 45001: 2018 Lead Auditor IRCA Certified PR 357 5 24-28 16-20 20-24

NIGERIA
Course Days JAN MAY OCT
ISO 45001:2018 Requirements, Implementation and Internal Auditor Course 5 21-25 13-17 14-18
ISO 45001:2018 Lead Auditor IRCA Certified PR 357 5 28- 1 Feb 20-24 21-25

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Whitepaper

Health and wellbeing


in the workplace
This in-depth whitepaper explains why emphasis on health in the workplace now
and uncovers various workplace wellbeing programmes.

Read now

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4442
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Business Continuity
Management

ISO 22301: 2012


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fi fi

ISO 22301: 2012 Requirements 1 day


Course Overview What will I learn?

Who should attend?

How will I benefit?

ISO 22301: 2012 Implementation 2 days


Course Overview

What will I learn?

Who should attend?


How will I benefit?

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Business Continuity Management ISO 22301: 2012
ISO 22301: 2012 Lead Implementer 5 days
Course Overview What will I learn?
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n
n
I

How will I benefit?


Who should attend?
m

Im

ISO 22301: 2012 Internal Auditor 2 days


Course Overview What will I learn?

Who should attend?

How will I benefit?

ISO 22301:2012 Auditor/Lead Auditor IRCA Certified (A17456) 5 days


Course Overview What will I learn?

How will I benefit? Who should attend?

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Business Continuity Management ISO 22301: 2012
NEW

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Guide

Business Continuity Management


-
BSI top tips on how to prepare and respond to
disruptions using ISO 22301

Download now

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Environmental Management

ISO 14001: 2015

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ISO 14001: 2015 Requirements 1 day


Course Overview

What will I learn?

How will I benefit?

Who should attend?

ISO 14001: 2015 Implementation 2 days


Course Overview

What will I learn?

How will I benefit?

Who should attend?

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Environmental Management ISO 14001: 2015
ISO 14001: 2015 Lead Implementer 5 days
Course Overview

How will I benefit?


G

practice, to lead the

What will I learn?

of Who should attend?


for the management and implementation of
an

ISO 14001: 2015 Internal Auditor 2 days


Course Overview
ff
a solid
benefits and What will I learn?
the
internal t
capabilities.
How will I benefit?
G Who should attend?
I is ideal for or

Grasp the application of risk-based thinking, leadership and process


Gain the confidence to effectively audit an enviromental management
management system (EMS) in accordance with internationally n
recognized best practice techniques. Demonstrate your commitment
?
to a sustainable model by transforming existing auditor skills to ISO
14001. Consoli-date your expertise with the latest developments and
contribute to the continuous improvement of the business.

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G it
?

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leading and managing processes in line

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Environmental Management ISO 14001: 2015

ISO 14001: 2015 Strategic Approach to Risk-Based Thinking 2 days

Emergency Preparedness and Response 1 day

DUBAI
Course Days JAN MAR MAY JUL SEP NOV DEC
ISO 14001:2015 Requirements 1 20 10 5 14 8 17
ISO 14001:2015 Implementation 2 21-22 11-12 6-7 15-16 9-10 18-19 4-5
ISO 14001:2015 Internal Auditor 2 23-24 13-14 8-9 17-18 11-12 20-21
ISO 14001:2015 Lead Auditor IRCA Certified (A17903) 5 27-31 17-21 12-16 21-25 15-19 24-28 22-26
ISO 14001:2015 Lead Implementer 5 24-28 28- 1 Aug 3-7
ISO 14001:2015 Strategic Approach to Risk-Based Thinking 2 1-2 4-5 4-5
Emergency Preparedness and Response 1 4 14

OMAN
Course Days APR AUG DEC
ISO 14001:2015 Requirements 1 7 18 1
ISO 14001:2015 Implementation 2 8-9 19-20 2-3
ISO 14001:2015 Internal Auditor 2 10-11 21-22 4-5
ISO 14001:2015 Lead Auditor IRCA Certified (A17903) 5 14-18 25-29 8-12

NIGERIA
Course Days MAR AUG DEC
ISO 14001:2015 Requirements, Implementation and Internal Auditor 5 4-8 19-23 2-6
ISO 14001:2015 Lead Auditor IRCA Certified (A17903) 5 11-15 26-30 9-13

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

ISO 14001 impact to businesses

Finance Operations and Facilities Legal


65% reported first year savings of up $25,000 84% indicated a reduction in permit violations
98% of companies improved in emergency
27% reported savings of up to $100,000 = Reduced risk of litigation and fines
preparedness
66% agree that ISO 14001 reduces operating costs = Reduced costs, effective operational
and controls to manage impacts
= Positive impact on the bottom line

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Laboratory Accreditation

ISO/IEC 17025: 2017


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How will I benefit?

How will I benefit?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Risk Management
Systems

ISO 31000: 2018


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ISO 31000: 2018 Requirements 1 day


Course Overview

What will I learn?

How will I benefit?

Who should attend?

ISO 31000: 2018 Implementation 2 days


Course Overview What will I learn?

How will I benefit?

Who should attend?

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Risk Management Systems ISO 31000: 2018

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

"A resilient organization


is one that not merely
survives over the long
term but also flourishes –
passing the test of time."
Howard Kerr, Chief Executive, BSI
Call one of our training specialists at
to discuss your
training options.
We might be able to customize a
course for you.

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Medical Devices

ISO 13485: 2016 & CE Marking


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ISO 13485:2016 Requirements 1 day


Course Overview What will I learn?

Who should attend?

How will I benefit?

ISO 13485:2016 Implementation 2 days


Course Overview What will I learn?

Who should attend?


How will I benefit?

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Medical Devices ISO 13485: 2016 & CE Marking

How will I benefit?

How will I benefit?


fi

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Whitepaper

The differences and similarities between


and
This paper highlights the main areas where ISO 9001:2015 and 13485 have been
updated and where they differ; providing Quality Management professionals with
the information they need to prepare and plan for the changes in advance.

Download now

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Energy Management System

ISO 50001: 2018

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n
n R n

I I
32
Energy Management System ISO 50001: 2018

How will I benefit?

How will I benefit?

ISO 50001: 2011 Auditor/Lead Auditor IRCA Certified (A17583)

n
How will I benefit?

33 I I
1 Talk to your BSI Client Manager ISO 50001 Transition Timeline

Attend the BSI Training Academy


2 Start of three-year transition period to August 2021

3 Communicate with your organization

4 Set up an internal project team

5 Gap Assessment

Energy Management System ISO 50001: 2018

ISO 50001: 2011 Auditor/Lead Auditor IRCA Certified (A17583)

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

34 I I
Food Safety
Management

ISO 22000: 2018


food safety is a truly international standard suitable for any business in the entire food chain, including inter-related
fi
takeholder confidence

ISO 22000: 2018 Requirements 1 day


Course Overview ressing risks associated wit
The ability to demonstrate conformity to specified food safety
managment system requirments

their strategic direction and increase focus on improving food safety What will I learn?
performance.

The terms and definitions use


safety management systems and the key concepts and structure of
T
T
Who should attend?
How will I benefit?
The ability to consistently provide safe foods and relevant products
and services that meet customer and applicable statutory and

Learn the required skills to conduct a base-line review of your organiza- Recognize a typical framework for implementing ISO 22000 following
tion’s current position and implement the key principles of ISO 22000. the PDCA cycle
Using a step-by-step approach, you’ll learn how to develop an imple-
mentation plan, create necessary documentation and monitor your Interpret key concepts and requirements of ISO 22000 from an imple-
FSMS Plan. mentation perspective
? Identify the benefits specific to an organization in relation to imple-
menting an effective FSMS
Become familiar with a typical framework for implementing an Food
safety management system (FSMS) This should form a sound basis for Conduct a baseline review of an organization’s current position regard-
your implementation efforts and benefit your organization ing ISO 22000
Recognize where adjustments might need to be made to this frame- Implement key concepts of ISO 22000
work, to accommodate your situation and progress made to date Implement key requirements of ISO 22000
Increase your knowledge on the key concepts and requirements of
ISO 22000, from an implementation perspective
Anyone involved in the planning, implementing, maintaining or super-
Gain the skills to conduct your own baseline review of your organiza- vising of an ISO 22000 FSMS.
tion’s current position regarding ISO 22000, and implement key
concepts and requirements relating to ISO 22000
Your learning will be through an activity-based, delegate centered
approach. This will help you share experiences and knowledge with
other attendees; bringing alive the information presented and result-
ing in enhanced retention and application to your own workplace.

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Food Safety Management ISO 22000: 2018

How will I benefit?

PR359

How will I benefit?

How will I benefit?

36 I I
Food Safety Management ISO 22000: 2018

PR359

For alternative dates, check our Abu Dhabi Public Training brochure: View now!



• •

• •

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Service Management

ISO 20000 : 2018

-1: 2018

How will I benefit?

-1: 2018

How will I benefit?

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Service Management ISO 20000-1: 2018

-1
-1

-1

-1
-1

How will I benefit? -1

-1

fi

How will I benefit?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Six Sigma
Lean Six Sigma White Belt: Introduction to Lean Six Sigma 1 day
Course Overview What will I learn?

Who should attend?

How will I benefit?

Lean Six Sigma Yellow Belt: Structured Problem-Solving 1 day


Course Overview What will I learn?

Who should attend?


How will I benefit?

Lean Six Sigma Foundation Green Belt: Foundations of Continual Improvement 3 days
Course Overview w

fi e

How will I benefit?

Who should attend?

What will I learn?

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Six Sigma
Six Sigma Green Belt (ISO 18404) 3 days
Course Overview

How will I benefit?

Who should attend?


What will I learn?

Lean Practitioner 3 days


Course Overview
e

effi

How will I benefit?


y

-
e Who should attend?
What will I learn?
y

Change Manager (ISO 18404): Foundations of Leading Organizational Change 2 days

DUBAI
Course Days MAY OCT
Lean Six Sigma White Belt: Introduction to Lean Six Sigma 1 5 6
Lean Six Sigma Yellow Belt: Structured Problem Solving 1 6 7
Lean Six Sigma Foundation Green Belt: Foundations of Continual Improvement 3 7-9 8-10
Six Sigma Green Belt (ISO 18404) 3 12-14 13-15
Change Manager (ISO 18404): Foundations of Leading Organizational Change 2 15-16 16-17
Lean Practitioner 3 19-21 20-22

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Integrated Management
Systems

An Integrated Management System enables organizations to align their processes and procedures into one complete framework
that can help to deliver their objectives effectively and efficiently.
Benefits of Integrated Management System:
• Strategic
• Managerial
• Financial
• Operational
• Logistical

Integrated Management Systems (IMS): Requirements 2 days


Course Overview
Organizations pursue improving their existing management systems Interpret the requirements of the relevant ISO management systems
can do so by integrating the existing ones. This course introduces from an implementation perspective in the context of their
delegates to discover the benefits of streamlining and simplifying all organization
their standards frameworks with ISO 9001: 2015, ISO 14001: 2015 Implement a typical framework for implementing IMS following the
and ISO 45001: 2018 to achieve greater transparency across your PDCA cycle by conducting a base line review of the organizations
business. This course will address the gap analysis of the existing current position with regard to the relevant ISO management systems
systems with the IMS, planning/execution to close the gaps. What will I learn?
The course delivers specific information on topics including: Under the principles and benefits of integrated management
• What integration means systems
• Current management systems Design, plan and manage your own integrated management
• A framework for integration system Confident handling of integrated policies and planning
• Gap Analysis
Ability to monitor and improve an integrated management system
• Monitoring and Measurement
Who should attend?
How will I benefit? Those who want to implement an integrated management system
Recognize key management system concepts Those who want to improve the effectiveness of exiting management
Identify the benefits specific to their organization in relation to system
implementing an effective integrated management system

Integrated Management Systems (IMS): Implementation 3 days


Course Overview What will I learn?
Organizations interested in improving their management systems can do This course will give you the knowledge and skills for producing a
so by integrating the existing ones. This course will address gap analysis typical framework for implementing an Integrated Management
of existing systems with the IMS and the planning and execution to close System
those gaps.
Who should attend?
How will I benefit? • Those wishing to implement an IMS
Recognize a typical framework for implementing an IMS following • Those wishing to up-date their existing managment systems in
the PDCA cycle such a manner that it facilitates the opportunity for embracing other
Interpret key concepts and requirements of relevant management systems.
systems from an implementation perspective • Those wishing to combine existing management systems
Identify the benefits specific to an organization in relation to
implementing an effective IMS
Conduct a baseline review of an organization’s current position with
regard to relevant management systems
Implement key concepts of IMS
Implement key requirements of IMS

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Integrated Management Systems
Integrated
Management Systems
Integrated Management Systems (IMS): Internal Auditor
• Conduct audit activities
Organizations interested in improving their management systems can • Prepare and distribute the audit report
do so by integrating the existing ones. This course will address gap • Complete the audit
analysis of existing systems with the IMS and the planning and execu-
tion to close those gaps.

How will I benefit? This course provide guidance and practical experience in planning,
Upon completion of this training, delegates will: executing, reporting and audit follow-up of an internal audit,
• Explain the purpose of an IMS when monitoring the effectiveness and conformity of an
• Explain the guidelines of auditing management systems according to Integrated Management System
ISO 19011
• Describe the application of ISO 19011 guidelines to auditing an IMS
• Identify PDCA clauses within management system standards • Staff responsible for auditing the organization's Integrated
Management System
• Identify specific elements of management systems
• Initiate the audit • Auditors of other management system standards looking to
• Prepare audit activities address IMS

Integrated Management Systems Strategic Approach to Risk-based Thinking

DUBAI
Course Days
Integrated Management Systems (IMS): Requirements 2 17-18 9-10 13-14
Integrated Management Systems (IMS): Implementation 3 19-21 11-13 15-17
Integrated Management Systems (IMS): Internal Auditor 3 24-26 16-18 20-22
Integrated Management Systems (IMS): Strategic Approach to Risk-based Thinking 2 27-28 19-20 23-24

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Testimonial
“I would like to take this opportunity
to thank all representative of BSI who
made the process of this course
smooth and efficient.”
Mohamed Abdulla Alsuraihi
Department of Economic
Development

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Asset Management

ISO 55001: 2014

fi

How will I benefit?

: 2014

How will I benefit?

44 I I
Asset Management ISO 55001: 2014
: 2014

How will I benefit?

2
1 11
1 12

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

fi

fi fi

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Road Traffic Safety
Management System

ISO 39001
fi

fi

How will I benefit?

"In UAE, we are 7 times more Testimonial


likely to die in a road accident
“I would like to take this opportunity
than United Kingdom.
The big worry is that 63% of made the process of this course
children accidental deaths in ar
smooth and efficient."
the UAE occur as result of road
accidents."

46 I I
Road Traffic Safety Management System ISO 39001

ISO 39001: 2012 Implementation 2 days


Course Overview • Identify the benefits specific to their organization inrelation
Organizations of all types and sizes have a role to play in road traffic safety, implementing an effective RTS management system
aiming to reduce serious injury and death in road traffic incidents. A Road Traf- • Identify a typical framework for implementing ISO 39001 following the
fic Safety Management System (RTSMS), based upon ISO 39001 can provide PDCA cycle
your organization with an international best-practice framework for managing • Interpret the requirements of ISO 39001 from an implementation
your responsibilities and interactions with the road traffic system perspective in the context of their organization
The starting point for success lies in implementing a robust RTSMS • Implement key elements of ISO 39001
that delivers results exceeding those achieved through mere • Conduct a base line review of the organizations current position with re-
compliance with law and regulations. gard to ISO 39001
How will I benefit? Who should attend?
• Learn about the new road traffic safety standard and how it can • Fleet management and local authority personnel
benefit your organization • Enforcement authorities, emergency services, occupational health and
• Position your organization for a successful implementation of a Road safety advisors
Traffic Safety Management System • Human resource staff
• Improve confidence in your organization as a responsible party involved • Internal and external management systems auditors who are new to
road traffic system RTSM and auditing RTSMS
• Increase your RTSMS knowledge • Existing management system practitioners who are new to RTSM and
• Gain the confidence to implement an RTSM the requirements of an RTSMS
What will I learn? • Those interested in finding out more about the implementation of
• Recognize key management system concepts and in particular RTSMS
ISO 39001

ISO 39001: 2012 Internal Auditor 2 days


Course Overview What will I learn?
The framework of an RTSMS, with a robust internal audit process, can • Explain the key auditing requirements of ISO 39001
ensure that your organization consistently evaluates its RTS perfor- • Plan an RTSMS audit
mance. This will help to drive continual improvement in an area of risk • Undertake a RTSMS audit
that can be devastating for those affected by road traffic incidents. In- • Report the audit finding
ternal audits also help to prepare for independent audits undertaken by • Conduct audit follow-up and closeout
customers or certification bodies
Who should attend?
This course will develop the knowledge and skills required to
• Those with responsibilities for transport planning, fleet management
undertake a thorough audit of your RTSMS. Using practical exercises,
occupational health and safety, human resources
group activities and class discussions, an experienced instructor will
guide you through the principles and practice of auditing and their • Those with responsibility for road safety management and
application in the auditing of ISO 39001 RTSMS. enforcement authorities
• Internal and external management systems auditors who are new to
How will I benefit? RTSM and auditing RTSMS
• Establish the effectiveness of the RTSMS in your organization • Existing management system practitioners who are new to RTSM and
• Demonstrate commitment to managing the risks associated with the requirements of an RTSMS
effective RTSM to your customers and other interested parties • Those interested in finding out more about RTS
• Prepare for independent audits
• Develop skills in auditing ISO 39001

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Road Traffic Safety Management System ISO 39001

How will I benefit?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

On-demand Webinars

Looking to discover more about the new Health & Safety ISO?
Click below to catch up on the free ISO 45001 webinar series hosted by BSI experts

Approaching Change Context, Leadership Worker Participation Planning (based on policy, Implementation and
and Culture and Communication risk & opportunity) Improvement

Watch now

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BIM
(Building Information Modeling)

BIM is the management of information through the wholelife cycle of a built asset, from initial design all the way through to
construction, maintaining and fi fi

Save time and money


ficiencies

BIM Fundamentals 2 days


Course Overview
information more effectively and helps project sponsors and project

supports Lean principles to reduce waste in construction and asset


uirements in BIM
Level 2, and what technical tools

What will I learn?


tion in managing assets and projects more efficiently and the tools de Principles and benefits of BIM
fi Government aim to achieve Level 2 BIM by 2016
Relevant British Standards and supporting documentation that align
to delivering projects to achieve Level 2 BIM
Value of information and how it should be managed, delivered and
used through the capital, delivery and occupation phases of a
project
How will I benefit? BIM as a determining factor on delivering projects on time,
to put this into the without waste and inefficiencies
Who should attend?
that This course is ideal for anyone involved in the design, construction and
project management (including specialist subcontractors and clients)
of BIM activities.

BIM Fundamental and Implementation 3 days


Course Overview What will I learn?
Principles and benefits of BIM
Relevant British Standards and supporting documentation that align to
delivering projects to achieve Level 2 BIM
ion and how to
How will I benefit? overcome these
Grasp the basic principles and terminology of BIM
Value of information and how it should be managed, delivered and used
through the capital, delivery and occupation phases of a proj
as part of its agenda Who should attend?
, construction and
business project management of BIM activities, including specialist
involved in the
implementation agers,
senior staff and directors

49
I I
BIM
BIM Implementation 1 day
Course Overview How will I benefit?

What will I learn?


Who should attend?

BIM Processes and Procedures 2 days


Course Overview What will I learn?

How will I benefit?

Who should attend?

BIM Information Management 2 days


Course Overview How will I benefit?

What will I learn?

Who should attend?

50
bsigroup.ae/training I +971 4 336 4917 I bsi.me@bsigroup.com Follow us on
BIM and beyond: digital transformation in
the built environment
BIM is becoming the way forward in construction sector
with many governments around the world mandating
BIM Level 2 for public procurement projects. In this free
White paper we take a deep dive into the requirements
of BIM Level 2 as specified in PAS-1192-2 standards and
give best practices to demonstrating BIM capability
through certification.

In this paper you will learn more about:

• BIM maturity levels and standards


• Requirements for BIM level 2 and best practices to
compliance
• The ‘BIM wash’ challenge and how BSI’s BIM Solutions
can support you
• Case study: The Roads and Transport Authority (RTA),
Dubai – the first government entity to achieve BSI
KitemarkTM certification for BIM

Download whitepaper

BIM
DUBAI
Course Days APR NOV
BIM Fundamentals 2 14-15 3-4
BIM Fundamental and Implementation 3 16-18 5-7
BIM Implementation 1 21 17
BIM Processes and Procedures 2 22-23 18-19
BIM Information Management 2 24-25 20-21

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

51 I I
Anti-Bribery

ISO 37001: 2016


.
fi

ISO 37001:2016 Anti-bribery Management System Requirements 1 day


Course Overview What will I learn?

.
.
How will I benefit? Who should attend?

ISO 37001:2016 Anti-bribery Management System Implementation 2 days


Course Overview

What will I learn?


How will I benefit?

Who should attend?

52 bsigroup.ae/training I +971 4 336 4917 I bsi.me@bsigroup.com


Anti-Bribery ISO 37001: 2016

How will I benefit?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Video

Discover the latest thinking on

Get an overview on the academic evidence,


business insights and new thinking around
Organizational Resilience

Watch video

53 Follow us on
High Level
Structure Courses

fi

Management Systems Auditee Training 1 day


Course Overview What will I learn?

How will I benefit?


Who should attend?

Management Systems Compliance and Effectiveness 2 days


Course Overview What will I learn?

Who should attend?


How will I benefit?

Management System: Organization’s Context, Risks and Controls 1 day


Course Overview What will I learn?

How will I benefit? Who should attend?

54 bsigroup.ae/training I +971 4 336 4917 I bsi.me@bsigroup.com Follow us on


High Level Structure Courses
Leadership Requirements 1 day
Course Overview What will I learn?
This course will focus on Top management where their role and responsi- • Understand the High Level Structure of the management systems
bilities are a key to having a strong & stable management system. It will standards
also focus on the main areas of the standards that the Top management • Understand the key clauses of the HLS
demonstrate leadership. • Recognize Leadership traits & PDCA Framework
How will I benefit? • Identify roles & responsibilities of management towards the key clauses
• Be better equipped to tackle key requirements of the ISO standards of the management system requirements
• Have a better understanding of the Leadership requirements of the ISO Who should attend?
management systems • Executive management
• Process owners
• Quality managers

DUBAI
Course Days APR SEP
Managament Systems Auditee 1 21 8
Managament Systems Compliance and Effectiveness 2 22-23 9-10
Management System: Organization’s Context, Risks and Controls 1 24 11
Leadership Requirements 1 25 12

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

Testimonial

Kelly Rump
GAC Bunker Fuels Limited (DMCC)

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Innovation Management
System

TS 16555: 2013
fi

: 2013 :

This

How will I benefit? Im

: 2013 :

How will I benefit?

TS 16555: 2013 Innovation: Implementation 2


TS 16555: 2013 Innovation: Monitoring and Measurement 1

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

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Effective Governance
Effective Governance

BS 13500: 2013

fi

Effective Governance Management Systems Requirements 1 day


Course Overview How will I benefit?

What will I learn?

Who should attend?

Effective Governance Management Systems Implementation 2 days


Course Overview How will I benefit?

What will I learn?


implementing BS 13500 Who should attend?

Effective Governance Management Systems Internal Auditor 2 days


Course Overview
What will I learn?

Who should attend?

How will I benefit?

57 I I
Effective Governance BS 13500: 2013

How will I benefit?

What will I learn?

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

• Resilience
• Sustainability of and
• Long-term interest
• Reputation (brand
• Ethic
• Values
• Performance

"Governance and resilience instil


– and trust engenders
confidence.
Without good governance and
resilience, your shareholders won’t
have confidence in the
organization’s future.
Your customers and suppliers
won’t have confidence in your
brand. And your employees won’t
have confidence in their leaders."

• Business continuity
• Leadership (board) • Supply chain
• Relationship • Procurement
• Employees • Information management
• Stakeholders • Law & compliance
• Suppliers • Quality
• Communication • Innovation
• Behaviour • Security
• Culture
• Collaborative working

I I
Cyber Security Certification

Today, in this highly interconnected world, protecting information is increasingly important. Organizations need to ensure they
secure personal records and commercially sensitive information from business risk and vulnerabilities. With our range of cyber
security training courses we can help you get the knowledge and skills you need to build resilience around your information.

GDPR Foundations 1 day


Course Overview What will I learn?

How will I benefit?

Who should attend?

GDPR Auditor 2 days


Course Overview What will I learn?

How will I benefit?

Who should attend?

59 bsigroup.ae/training +971 4 336 4917 bsi.me@bsigroup.com Follow us on


Cyber Security Certification
Certified Information Systems Security Professional (CISSP) 5 days
Course Overview What will I learn?
If you’re building a career in information security, then Certified Infor- This training provides an extensive review of information security con-
mation Systems Security Professional (CISSP) is the must-have. our cepts and industry best practices, covering the 8 domains of the CISSP
high-quality content and access to the most relevant tools, our intensive Common Body of Knowledge (CBK):
course will make sure you’re prepared for your CISSP exam. Plus you’ll • Security and risk management
be able to leverage this knowledge and experience in your organiza- • Asset security
tion, helping to stay ahead of the most critical security topics and build • Security engineering
resilience qualification to help you progress. It is a globally recognized • Communications and network security
standard (ISO/IEC 17024) that demonstrates your competence as an IT
• Identity and access management
professional.
• Security assessment and testing
How will I benefit? • Security operations
• You’ll increase your expertise as leading information security systems • Software development security
professional, as defined by globally recognized CISSP certification
• You’ll develop the expertise to manage a best-practice information Who should attend?
security system, aligned to globally accepted standards, that ensures This training course is intended for professionals who have at least 5
your organization’s information assets are protected years of recent full-time professional work experience in 2 or more of
• Be confident with emerging threats, technologies, regulations, stan- the 8 domains of the CISSP common body of knowledge (CBK), such
dards, and industry best practices, and how to stay informed as Security consultants, Security managers, IT directors/managers,
• Be familiar with industry accepted terminology and practices used by Security auditors, Security architects, Security analysts, Security sys-
information security professionals tems engineers, Chief information security officers, Security directors,
and Network architects.

Certified Information Systems Auditor (CISA®) 4 days


Course Overview What will I learn?
Get global recognition as a professional information systems expert • This training provides an extensive review of information security con-
with our intensive Certified Information Systems Auditor (CISA) course. cepts and industry best practices, covering these five key areas below
Based on the ISACA® framework, you’ll learn about the 5 domain areas • The process of auditing information systems
that relate to the role of a CISA. You’ll also get the knowledge, skills and • Governance and management of IT
best practices to successfully audit, control and secure your information • Information systems acquisition, development and implementation
system. • Information systems operations, maintenance and support
How will I benefit? • Protection of information assets
• You’ll increase your expertise in information systems audit, control • You will gain the necessary knowledge and skills to go forward and sit
and security, as defined by leading CISA certification the CISA exam.
• Be confident that the necessary leadership, organizational structure
and processes are in place to achieve objectives and to support your Who should attend?
business strategy This training course is intended for professionals who have 3-5 years
of recent full-time professional work experience in information secu-
• You’ll be able to deliver audit activities that align to recognized IT
rity management and auditing, such as Internal and external auditors
standards, assisting your organization with protecting and controlling
its information systems (both IT and financial), Compliance officers, Finance/ A professionals,
Information security professionals, Risk management professionals, IT
• Be familiar with industry accepted terminology and practices used by
professionals & management.
information security professionals

Certified Information Security Manager (CISM®) 4 days


Course Overview What will I learn?
Enhance your career with our Certified Information Security Manager This training provides an extensive review of information security con-
(CISM) training course. With recent independent studies consistently cepts and industry best practices, covering five key areas
ranking CISM as one of the highest paying and sought-after IT certifi- • Information security governance
cations, it’s a great course to help with your professional development. • Risk management
Plus, it provides executive management with assurance that you have • Information security program management
the required experience to provide effective security management and • Information security management
consulting services.
• Response management
How will I benefit?
Who should attend?
• You’ll understand how to establish and maintain the necessary frame-
This training course is for professionals who have 3-5 years of recent
works that will ensure information security strategies are aligned with
business objectives, and consistent with applicable laws and regulations full-time professional work experience in information security manage-
ment, such as CISOs, CIOs, CSOs, Information security professionals,
• Confidently identify and manage information security risks to achieve
business objectives Information security managers, and those with management responsi-
bilities Information security staff.
• Be familiar with industry accepted terminology and practices used by
information security professionals
• Gain the necessary knowledge and skills for the ISACA CISM exam

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Cyber Security Certification
Certified Information Privacy Professional / Manager 2 days
Course Overview What will I learn?

How will I benefit?

Who should attend?

DUBAI
Course Days MAR OCT
Certified Information Systems Security Professional (CISSP) 5 3-7 6-10
Certified Information Systems Auditor (CISA®) 4 10-13 13-16
Certified Information Security Manager (CISM®) 4 17-20 20-23
Certified Information Privacy Professional / Manager 2 24-25 27-28
GDPR Foundations 1 26 29
GDPR Auditor 2 27-28 30-31

For alternative dates, check our Abu Dhabi Public Training brochure: View now!

BSI Cybersecurity and Information Resilience


Our cyber, information security and data management professionals are experts in:

Cybersecurity Security Data management Compliance


awareness and privacy and testing

To find out more about


BSI’s Cybersecurity solutions
talk with us:
bsi.me@bsigroup.com

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NCEMA courses

How will I benefit?

BCM Lead Implementer Training under the UAE BCM standard (AE / SCNS / NCEMA 7000: 2015)

How will I benefit?

62
NCEMA courses
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 days
Course Overview

Who should attend?

How will I benefit?

What will I learn?

BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 days
Course Overview

Who should attend?

What will I learn?

How will I benefit?

To find out more about NCEMA Training


Contact us :
bsi.me@bsigroup.com
+971 4 336 4917

63
NCEMA courses

What will I learn?

How will I benefit?

Dubai
COURSE Days Jan Apr Aug Nov
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 6 14 4 10
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 7-8 15-16 5-6 11-12
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 9-10 17-18 7-8 13-14
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 13-17 21-25 18-22 17-21
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 20-24 28 - 2 May 25-29 24-28

Abu Dhabi
COURSE Days Jan May Aug Dec
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 13 12 4 8
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 14-15 13-14 5-6 8-9
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 16-17 15-16 7-8 11-12
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 20-24 19-23 18-22 15-19
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 27-31 26-30 25-29 22-26

Sharjah
COURSE Days Feb May Sep Dec
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 3 5 8 15
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 4-5 6-7 9-10 16-17
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 6-7 8-9 11-12 18-19
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 10-14 12-16 15-19 22-26
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 17-21 19-23 22-26 29 - 2 Jan

64
NCEMA courses

Ajman
COURSE Days Feb Jun Sep
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 10 9 15
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 11-12 10-11 16-17
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 13-14 12-13 18-19
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 17-21 16-20 22-26
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 24-28 23-27 29 - 3 Oct

Ras Al Khaimah
COURSE Days Mar Jun Oct
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 3 16 13
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 4-5 17-18 14-15
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 6-7 19-20 16-17
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 10-14 23-27 20-24
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 17-21 30 - 4 Jul 27-31

Fujairah
COURSE Days Mar Jul Oct
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 10 7 6
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 11-12 8-9 7-8
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 13-14 10-11 9-10
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015 5 17-21 14-18 13-17
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 24-28 21-25 20-24

Um Al Quwain
COURSE Days Apr Jul Nov
BCM Awareness Workshop under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 1 7 14 3
BCM Introduction under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 8-9 15-16 4-5
BCM Exercising Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 2 10-11 17-18 6-7
BCM Lead Implementer Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015 5 14-18 21-25 10-14
BCM Lead Auditor Training under the UAE BCM Standard (AE / SCNS / NCEMA 7000: 2015) 5 21-25 28 - 1 Aug 17-21

65
New Courses

Advanced Auditing Skills 1 day


Course Overview What will I learn?
s

ed Auditing

How will I benefit?


Who should attend?

Corrective and Preventive Actions CAPA 2 days


Course Overview

How will I benefit?

Who should attend?


What will I learn?

66 bsigroup.ae/training I +971 4 336 4917 I bsi.me@bsigroup.com


New Courses
Effective Root Cause Analysis 2 days
Course Overview What will I learn?

fi

How will I benefit?


Who should attend?
d

Effective Productivity Measurement and Improvement 1 day

Problem Solving with Effective 5 Whys Analysis 0.5 day

Developing & Managing Key Performance Indicators (KPIs) 2 days

8-Disciplines Team-Oriented Problem Solving Technique 2 days

Management System Audit Report Writing 1 day

Essential Communication Skills For Auditors 1 day

Problem Solving Through 7QC Tools 2 days

Process Mapping Toolbox Towards Excellence 2 days

The Art of Effective Customer Complaints Handling 2 days

Fundamentals of Acceptance Sampling 1 day

Zero Acceptance Number Sampling Plan 1 day

Gage Repeatability and Reproducibility (GR&R) 1 day

An Effective Calibration System 2 days

Emergency Preparedness and Response 2 days

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New Courses
DUBAI
Course Days MAR APR MAY JUN JUL AUG SEP OCT NOV
Advanced Auditing Skills 1 3 9 8
Corrective and Preventive Actions CAPA 2 4-5 10-11 9-10
Effective Root Cause Analysis 2 6-7 12-13 11-12
Problem Solving with Effective 5 Whys Analysis 0.5 7 7 6
Developing & Managing Key Performance Indicators (KPIs) 2 8-9 8-9 7-8
8-Disciplines Team-Oriented Problem Solving Technique 2 10-11 10-11 9-10
Management System Audit Report Writing 1 1 1 6
Essential Communication Skills For Auditors 1 2 4 7
Problem Solving Through 7QC Tools 2 5-6 5-6 11-12
Process Mapping Toolbox Towards Excellence 2 7-8 7-8 13-14
Effective Productivity Measurement and Improvement 1 5 4 3
The Art of Effective Customer Complaints Handling 2 8-9 7-8 6-7
Fundamentals of Acceptance Sampling 1 12 18 17
Zero Acceptance Number Sampling Plan 1 13 19 18
Gage Repeatability and Reproducibility (GR&R) 1 14 20 19
An Effective Calibration System 2 15-16 21-22 20-21
Emergency Preparedness and Response 1 4 14

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General Information

Get in touch with us!


Dubai +971 4 336 4917
Email: bsi.me@bsigroup.com
www.bsigroup.ae

Public Training Team:


Ms. Jemelyn Danao
Team Manager - MEA
+971 56 174 3133
jemelyn.danao@bsigroup.com

Terms & conditions


Payment: Course Confirmation: Cancellation/Transfer Policy:
Payment for public course offerings is due • A confirmation letter of your registration on You may transfer to another training course
upon registration. You may pay by cheque or the course will only be sent to you when up to 25 working days before the original
online payment (payable to BSI Management payment/LPO has been received by BSI. course date. If you do, BSI will not make
Systems) or bank transfer as per our invoice a refund for a cancellation of the original
• All courses are conducted in English unless
details. Course registration is not completed course and reserves the right to charge
otherwise Specified.
until payment has been received. Prices you for any increased costs. In order for
listed in this catalogue are subject to change • Hard copies of course study materials shall BSI to manage its course diaries, you may
at any time. only be sent upon advance request prior to transfer each of your courses once only. All
the course after receiving the payment in cancellation must be in writing. If you (or
Travel Arrangements: BSI bank account. your candidate) do not attend a training
Lodging and travel costs are not included • On receipt of the signed booking form, an course, or you wish to cancel within 25
in the course fee. The individual attending working days prior to the start of such
invoice will be sent to you for immediate
the course must make their own travel course, then the full payment for the course
payment by Cheque, Bank transfer, or issue
arrangements. A block of rooms will be held is payable. BSI reserves the right to charge
of Signed and Sealed LPO from your
if possible at a special rate under “BSI any costs up to the date of cancellation. BSI
company. Please specify mode of payment.
Management Systems” but only up to one will not refund course fees if you cancel
month prior to a course date. After that date, distance learning, blended learning or e-
the hotel may charge a higher rate learning courses, no matter when
consistent with their prevailing rate schedule. cancellation is made. In the unlikely event
It is therefore important to book hotel rooms and for unforeseen reasons, BSI has the right
immediately as rooms may sell out quickly. to change the training content, tutors, dates
and training venue which will be informed to
the delegates.
Please note: Course dates and prices are subject to change.
Call us or check our website for the latest information.

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