ADMINISTRATIVE PROFESSIONAL Student Name: \\Wa igus Chapter 1 ~ Entering the Workforce J Participate in jigsaw Activity Jcompiete the Discussion Questions 1-7 Choose 5 out of the 7 to complete Be sure to write the question and then the answer N Complete the Critical Thinking case Shared with you on Google Be sure to use data from the chapter to support your answer J Complete the Build Workplace Skills Activity tina” v Complete the Developing Relationships Activity 8 Instructor's Comments Regarding Work or Suggestions for Improvement: comptes of Ww 6\6 10} (0 oly i) Administrative Professional 2019Kyah Mekus DISCUSSION QUESTIONS CHAPTER 1 ENTERING THE WORKPLACE Why and how is the job market for administrative professionals growing or declining? The job market is growing for because of the technology that is created every year and same with the jobs. By 2022 there will be around 479,500 new jobs. The down fll to the job market is people finding better jobs to fit them and getting the education from of job then going to another job. What effect do you think the economy and technology have had on this field? Technology is very important because of accounting, presentatonsterary elements, etc. The economy is growing everyday and more money is coming into j6s. What are some advantages and disadvantages of working in a temporary position or as a virtual assistant? ‘Some advantages is that it's a great learning experience for you as a person and a worker. Depending on your job doing this could push ye ‘a harder position and help you in the future. Some disadvantages is that you get intolyour job, but then you have to change because they either need you for something else or they don't need you at all What technical skills do administrative professionals need? Being able to talk to theit employees and having a good working elationship with them. Being organized and staying on top of your work. Not giving up on ‘ela oommates or yourself. Why are interpersonal and communication skills especially important for someone in an administrative assistant role? List several types of nonprofit organizations. Brainstorm some typical tasks an administrative assistant might do in each setting? In a work relationship, what are the employer’s responsibilities to employees? To make sure the employees are comfortable in the workplace, so they can provide the employer with their best work possible. The employer sty ado complement the employees for how well they are working and reward them every ongéin a while. It’s also important to make sure if the employees aren't working well or officently you confront them so they know what's needed from them to help you as the employer. How would you describe the culture of the institution in which you are taking this class? How does your class reflect this culture?Kyah Mekus Critical Thinking Question Chapter 1 ~ Entering the Workforce How can you help? You are the assistant to a local business. An elderly man, Mr. Beddinhaus, has a residence whose property adjoins the business property, and he has called to complain that trees on the business property are shedding leaves onto his lawn, He wants someone to rake the leaves so he won't have to pay his law service to do it. While you've been has told you that the church is under no legal obligation to remove the leaves, you are tasked with finding options for resolving the problem in a manner that is appropriate and will not harm the business's reputation within the small community. In addition, since the first phone call, Mr. Beddinghaus has called you three times to complain about the leaves. You have assured him that you are working on a solution, but he seems to be lonely and in need of someone to listen. How can you listen to his concerns and gracefully end telephone conversations in which he goes on and on... How can you listen to his concerns without letting him take too much of your time? You can find an organization, whether it’s from the local school, or small business company that would be willing to volunteer their time to rack up the leaves from his lawn, You cgn reassure him that you are trying your best to find out a solution to help him out. As we istant of a local business company you have to show and act like you truly care what Mr Beddin! saying and help him to understand it’s not that easy to find people to help clean the leaves off his lawn because people are willing to do it if they are being paid. How can you gracefully end a telephone conversation in which he goes on and on? ‘Tell Mr. Beddinhaus that you and your family will be over after work to cleat up the leaves from his lawn. That you are doing it out of the kindness of your heart gefd you care and understand what he’s saying and you want to help him out, but it gets a little frustrating when he keeps calling and goes on and on when your trying to line something up for some people to come over and willingly help clean up the leaves from his lawn, What will you tell him the next time he calls? ‘That you found a class at the local high school that will be over at 10:30am to sso ne leaves from his lawn. They will bag up all the leaves and take them to the local arf shop so the artist can create cool art pieces with the leaves. haus is