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Mirabueno, Jerald V.

Homework July 1, 2019


A. People in the I.T Industry
(http://www.computermajors.com/most-famous-people-in-technology.aspx)

It may seem like computer science and technology are fields that are relatively new, but
there have been a great number of people whose knowledge, work, and innovation have made
huge impacts on society and the world at large. Below we have listed some of the most famous
people in technology who have all worked towards creating the foundation for modern computing.

1. CHARLES BABBAGE (1814 – 1827)

According to the Charles Babbage Institute, Charles Babbage is considered the “father of
computing”. Originally, he created a mechanical tablet for computing that was only able to
compute one type of mathematical task. In his efforts to create a machine that can compute any
kind of mathematical calculation, he invented the Analytical Engine, which many consider to be
the precursor to modern computers.
2. ALAN TURING (1912 – 1954)

Alan Turing not only made important academic contributions to the technology field, but was also
a helpful force in World War II. During the war, he used his foundation of knowledge in math,
computer science, logic, and cryptology to crack German codes for the British government. Turing
also created a proof that showed that automatic computation could not solve all problems, which
the BBC says is the “basis for the modern theory of computation.”
3. PHILIP DON ESTRIDGE (1937 – 1985)

The father of the IBM Personal Computer, Philip Don Estridge is another one of the most important
people in computer history. Although he died tragically in a plane crash at the age of 48, the New
York Times applauded his accomplishments, saying his “skill and leadership helped guide IBM’s
personal computer business to success.” From 1980 until his death in 1985, his initially small
personal computer department grew to employ over 10,000 people, as the personal computer
became an important tool in modern America.
4. TIM BERNERS-LEE (1955 –)

Tim Berners-Lee is credited with inventing the World Wide Web, which makes up the backbone
of the Internet. Scientific American describes the World Wide Web as a series of linked
documents, which is how we view things online today through the use of the Internet and web
browsers.
5. BILL GATES (1955 –)

Bill Gates, a Harvard drop-out, is the founder of Microsoft. He had a vision for the personal
computer as an important tool in the professional world and at home. With this in mind, he created
the Window Operating System and Microsoft Office Suite, which have proved to be easy-to-use
and affordable software for personal computers. Today, the company is a multinational
technology corporation with nearly $80 billion dollars in yearly revenue.

6. JAMES GOSLING (1955 –)

James Gosling is one of the most important people in technology, because of his invention of the
Java programming language. Java is unique and important for modern computing specifically,
because it allows programmers to build software on one computer platform and consumers to use
this software on other platforms. This is especially critical today with the number of different types
of devices that we use.

7. STEVE JOBS (1955 – 2010)

Steve Jobs is the co-founder of Apple and guided the company’s growth and direction up until the
time of his death. He helped to revolutionize personal computers, smartphones, and tablets, as
well as the music and film distribution industries. His innovations have majorly impacted how
people receive and interact with information and entertainment. Today, Apple has become the
“world’s most valuable brand,” surpassing even Coca-Cola.

8. MARK ZUCKERBERG (1984–)

Mark Zuckerberg is the second Harvard dropout on this list, but his achievements are no less
impressive. Mark Zuckerberg co-founded Facebook, the popular social networking site, with his
college roommates from their dorm room With Zuckerberg at the helm as CEO, Facebook is now
a multibillion-dollar company that has helped to transform how we use social media today.

While the above famous people in technology are certainly not the only professionals to
influence the computer industry, they have all made a lasting impression. Each individual has left
their mark in helping to create the rich and thriving tech-savvy world we live in.
B. Structure of i.t. department
(https://opsdog.com/categories/organization-charts/information-technology)

1. INFORMATION TECHNOLOGY (IT)


An Information Technology, or IT, Department develops, manages and maintains an organization's
technology-related assets (hardware, software, systems, etc.), policies, procedures and systems. This
includes, but is not limited to, the administration of company email systems, business intelligence and
enterprise resource planning [ERP] platforms, network setup, data backup and retrieval and document
storage. The group also provides employees with day-to-day technology support to ensure that technology-
related problems do not interfere with their work.
Common Information Technology (IT) job titles: Chief Information Officer (CIO), Chief Technology
Officer (CTO)
2. APPLICATION DEVELOPMENT
The Application Development Group defines application architecture and develops programs and systems
to meet business needs/requirements that are defined by the systems analysis team (through interviews
with end users and stakeholders). They use research and user testing to fine tune applications to meet
specific, detailed use cases.
Common Application Development job titles: Systems Analyst, Business Analyst, Systems Engineer,
Application Developer
3. APPLICATION MANAGEMENT
Application management refers to the ongoing support (for users and infrastructure) of existing company
systems, such as ERP or CRM software. Tasks carried out by the Application Management team include
bug fixes, patches, minimal enhancements (typically 2 weeks or less), code refactoring, etc. This group
may also be responsible for maintaining infrastructure (servers, storage, memory, etc.) related to company
systems.
Common Application Management job titles: Application Developer, Quality Assurance Engineer, IT
Application Analyst
4. BUSINESS INTELLIGENCE (BI)
The Business Intelligence (BI) Group designs and develops databases and applications that pool, extract
and analyze large amounts of data to provide management with insights on the overall performance of the
organization as well as information on markets and competitors. They use tools like SAP, Oracle and plain
SQL databases to manage company data and produce reports. The BI Group works with management to
create dashboards and develop data collection methods. "Big Data" technologies, such as Hadoop, are
gaining popularity in the enterprise community due to their ability to quickly analyze large, unstructured data
sets.
Common Business Intelligence (BI) job titles: Business Intelligence Developer, Data Warehouse
Manager, Data Analyst
5. IT MANAGEMENT & ADMINISTRATION
The IT Management and Administration function oversees IT initiatives to ensure that all technology-related
projects run smoothly and align with overall company strategy. They perform strategic planning and
recommend courses of action for technology-related improvements. The group creates schedules, defines
the scope and budget (usual project management tasks) and oversees IT projects from end to end.
Common IT Management & Administration job titles: Business Analyst, Systems Analyst, Enterprise
Architect, IT Project Manager
6. IT PROCUREMENT
The IT Procurement function manages the purchasing of technology-related assets and analyzes the point
at which hardware/software should be replaced, based on total cost of ownership (TCO) and
capabilities/features. Nearly all information technology projects involve procurement for hardware, software
or services. A clear understanding of procurement contracts and vendor requirements, therefore, are
important but often forgotten requirements for IT departments.
Common IT Procurement job titles: Purchasing Agent, Procurement Officer, Procurement Specialist
7. IT SECURITY
The IT Security Group is responsible for defining, communicating and enforcing technology-related policies,
standards and procedures. They are tasked with mitigating risk related to internal and external data
breaches and cyber-attacks. IT Security teams also work to develop security incident management plans
and ensure that all technology-related projects meet defined security requirements. Robust system and
network security are especially vital in industries such as banking, consumer finance and insurance, where
large amounts of private data (social security numbers, bank account information, etc.) reside in company
systems.
Common IT Security job titles: Cybersecurity Analyst, Information Security Analyst, Information Security
Engineer
8. NETWORK ADMINSTRATION
The IT Network Administration Group manages the company's technology 'backbone' – its data centers
and networks. They plan, design, implement and maintain server configurations, routing protocols, network
configurations and storage environments to facilitate the needs of the organization. They also configure
server backups, monitor network use statistics and loads, and implement contingency plans to minimize
network and system downtime. The network administration team also works closely with the IT Security
Group to ensure that company servers and networks meet or exceed established security requirements.
Common Network Administration job titles: Network Engineer, Network Administrator, Systems
Administrator
9. SYSTEMS ANALYST & ARCHITECTURE
The Systems Analysis Group works with end users, business unit managers and customers to understand
business needs and develop requirements and specifications for systems and applications. Systems
analysts act as intermediaries between technical developers (see application development & support) and
end users in hopes of aligning business needs with system design and usability. Activities commonly
performed by the Systems Analysis Group include use case development, business process mapping &
design, end user/stakeholder interviews, and system modeling (UML, SysML, etc.).
Common Systems Analyst & Architecture job titles: Business Analyst, Systems Analyst, Systems
Engineer
10. USER SUPPORT & SERVICES
The User Support and Services Group (commonly referred to as IT Support or Tech Support) provides
technology assistance to internal customers (the company's employees). They set up hardware and
software, troubleshoot technical issues and perform root cause analysis to reduce instances of technical
problems. In some cases, the Tech Support Group may also be responsible for hardware and software
procurement and asset management (licenses, warranties, etc.). More advanaced, application-specific
technology issues are typically handled by the Application Management team (see above).
Common User Support & Services job titles: Technical Support Specialist, IT Support Administrator,
Desktop Support Specialist/Analyst
a. Key i.t. department personnel and functions
(https://careertrend.com/13374589/what-are-the-duties-of-an-it-department)

The information technology department in an organization is responsible for the


architecture, hardware, software and networking of computers in the company. As an IT
professional, you perform a number of duties to ensure that employees have full access to the
computer systems. Professionals working in the department may be responsible for one area of
IT for the company, such as programming, website updates or technical support.

1. PROGRAMMING

As a programmer, you are responsible for creating new programs for the organization. Some
programmers create programs that are specific to the needs of the organization, such as an
application to manage human resources, run a piece of manufacturing equipment, track inventory,
process work orders or complete any task the organization needs accomplished.

2. COMPANY WEBSITE

The IT department creates and maintains the company's website. The webmaster and other
professionals in the IT department design the layout of the site, write the programming code and
test the site for its usability. A company website can be an informational site providing contact
information for the public as well as a commercial site that sells products directly to consumers.
You may also be responsible for the intranet, an internal network and website only available to
company employees.

3. TECHNICAL SUPPORT

The IT department in any organization provides support to computer users in the company. This
can include installing new software, repairing hardware problems, installing new hardware,
troubleshooting problems and training employees how to use new software programs. Many
businesses maintain an IT help desk in the company to assist employees with computer-related
issues.

4. ADMINISTRATION

IT professionals are also responsible for installing and setting up the computer network in an
organization. You would work in this capacity to ensure that the network is operating properly and
that all employees have the ability to communicate through the internet and company intranet.
Professional information technology employees keep the system secure and troubleshoot the
system in the event of a problem.

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