VALERIE EDWARDS

208-90 GCP * Queens Village, New York, 11427*Phone: 718-506-2555 *Email:

SUMMARY AND KEY STRENGTHS:
15+ years of expertise in coordinating and implementing new ideas for sales prom
otions, revitalizing and optimizing retail sales, daily operations, preparing st
ore visuals, organizational infrastructure to optimize results with a proven and
consistent record of success.
PROFESSIONAL EXPERIENCE:
Loehmann's Brooklyn NY 2009 - 2010
Associate Manager
* Personally supports, coaches and develop team members creating an environment
where our
associates can be successful.
* Builds a strong bench of talent and strive to develop people for internal pro
motions
* Maximize controllable metrics and company events to exceed profitable sales g
oals.
* Create a fun and friendly easy to shop atmosphere with fast and efficient ser
vice
* Create an environment where we attract and retain talented associate
* Expert knowledge of preparing attractive visual presentations throughout the
store
The Children's Place Jersey City 2008-2009
Store Manager
* Provides disciplined leadership including setting clear expectations and hold
ing the team
and self accountable for results
* Execute customer focused strategies, policies and programs as measured by Cus
tomers Satisfaction
surveys and verbatim comments.
* Selects, develop and manages performances of all individuals and team, measur
ed by appropriate
performance reports/scorecards/ dashboard.
* Monitors and proactively addresses outliners, e.g customer satisfaction, sale
s, controllable cost
operational process and compliance as measured by appropriate outliner report sc
orecard/dashboard
* Create a positive environment that encourages team to generate sales
* Focuses the entrepreneurial energy of the team on delivering over the top cus
tomer service and
associates pride
* Ensures that all initiatives and processes are in full compliance with compan
y policies and practices
Old Navy Clothing Company New York, NY 1998-2008
Customer Service Manager
* Build a strong bench of talent and strive to develop people for internal prom
otions
* Selects, develops and manages performance of individual and team, measured by
appropriate
performance reports, scorecard and dashboard.
* Consistently provide a sense of urgency to maintain standards while obtaining
associates buy-in.
* Prepared work schedules, delegated tasks and addressed problems
* Managed and analyzed reports to optimize profits
* Personally supports, coaches and develop team members, creating an environmen
t where our
associates can be successful.
* Provides first person coaching on the execution of action plans based on dail
y department walks
* Creates and maintains a culture of winning that resonates with associates.
Designatronics Long Island, NY 1996-1998
Supervisor
* Reviewed prices and payments for over 10,000 electronic parts
* Prepared accounting entries for general ledger posting
* Organized the department's filing system
* Updated catalog entries with new prices and new parts
* Resolved customer issues regarding shipments and billing
M. Phillips & Co., New York 1993-1996
Accounting Manager
* Responsible for accounts receivable and accounts payable as well as stock roo
m inventory cost and control
* Responsible for purchasing merchandise from wholesalers and manufacturers bas
ed on available space, merchandise on hand, customer demand, or advertised speci
als.
* Planned and implemented sales promotions in the store
* Strong customer relations / service skills, with excellent sales abilities
* Adapt easily to new concepts and responsibilities
* Self-motivated, ability to handle multiple tasks simultaneously
References will be furnished upon request