The game stalls or crashes when entering the main menu of the game.

You can download and install the latest PhysX drivers (which are used in the game),
from here... http://www.nvidia.com/object/physx-9.13.1220-driver.html

During survival events, it is not possible to use the up, down etc. keys if
they have been redefined from the default controls.

You must either use the WASD or the cursor keys during the survival events.

Early in the game Ross falls down a hole and the cinematics simply
reoccur with your character repeatedly falling down into the hole.

This is the first survival event in the game, so you need to press the direction
commands in time with the on-screen prompts. Please see the game's manual for more
information on the survival events.