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  • Hotel Apology Letter - False Fire Alarm

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    DIAN SAFRIZAL
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    The general manager of Cloud 9 Hotel apologized to Mr. Guest Name for the early morning fire alarm disturbance and any inconvenience caused. The manager assured the guest that the building is now safe and that staff have been reprimanded while new measures have been put in place to prevent future issues. The manager thanked the guest for their patronage and loyalty to the hotel, offering further assistance during their stay.

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    The general manager of Cloud 9 Hotel apologized to Mr. Guest Name for the early morning fire alarm disturbance and any inconvenience caused. The manager assured the guest that the building is now safe and that staff have been reprimanded while new measures have been put in place to prevent future issues. The manager thanked the guest for their patronage and loyalty to the hotel, offering further assistance during their stay.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    1K views1 page

    Hotel Apology Letter - False Fire Alarm

    Uploaded by

    DIAN SAFRIZAL
    The general manager of Cloud 9 Hotel apologized to Mr. Guest Name for the early morning fire alarm disturbance and any inconvenience caused. The manager assured the guest that the building is now safe and that staff have been reprimanded while new measures have been put in place to prevent future issues. The manager thanked the guest for their patronage and loyalty to the hotel, offering further assistance during their stay.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    Hotel name

    Cloud 9, 123 Street


    Penta Towers
    (www.setupmyhotel.com )

    March 01st 2015,

    Dear Mr. Guest Name,

    On Behalf of the entire team I want to personally apologize for the disturbance this early
    morning regarding the fire alarm.

    The safety and security of our guests is always our number one priority and we are happy to
    report that all is safe in the building.

    I apologize to you for the inconvenience and the trouble this has caused to you.
    It is not our intention to do this and it brings to our management attention seriously
    as we did some actions to the concerned staff and also taken steps to avoid such issues in
    future.

    We appreciate your business and loyalty to [Mention your hotel name], Please do not hesitate to
    contact me if you have any questions or concerns.

    Enjoy your remaining stay at [City Name]

    Yours sincerely,

    General Manager

    Ext : 445
    Email: gm@yourhotel.com

    Note: You are not authorized to upload this format to any online / offline medium without the permission of
    setupmyhotel.com ©

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