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that explain the behavior of individuals or groups or subgroups, who interacts with
each other to perform the activities intended towards the accomplishment of a
common goal.
In other words, the organizational theory studies the effect of social relationships
between the individuals within the organization along with their actions on the
organization as a whole. Also, it studies the effects of internal and external
business environment such as political, legal, cultural, etc. on the organization.
The term organization refers to the group of individuals who come together to
perform a set of tasks with the intent to accomplish the common objectives. The
organization is based on the concept of synergy, which means, a group can do
more work than an individual working alone.
Thus, in order to study the relationships between the individuals working together
and their overall effect on the performance of the organization is well explained
through the organizational theories. Some important organizational theories are:
Classical Theory
The Classical Theory is the traditional theory, wherein more emphasis is on the
organization rather than the employees working therein. According to the classical
theory, the organization is considered as a machine and the human beings as different
components/parts of that machine.
It is more concerned with the amount of output than the human beings
The administrative theory is given by Henri Fayol, who believed that more emphasis
should be laid on organizational management and the human and behavioral factors
in the management. Thus, unlike the scientific management theory of Taylor where
more emphasis was on improving the worker’s efficiency and minimizing the task
time, here the main focus is on how the management of the organization is structured
and how well the individuals therein are organized to accomplish the tasks given to
them.
The other difference between these two is, the administrative theory focuses on
improving the efficiency of management first so that the processes can be
standardized and then moves to the operational level where the individual workers
are made to learn the changes and implement those in their routine jobs. While in
the case of the scientific management theory, it emphasizes on improving the
efficiency of the workers at the operating level first which in turn improves the
efficiency of the management. Thus, the administrative theory follows the top-
down approach while the scientific management theory follows the bottom-up
approach.
Bureaucratic Theory
The Bureaucratic Theory is related to the structure and administrative process of
the organization and is given by Max Weber, who is regarded as the father of
bureaucracy. What is Bureaucracy? The term bureaucracy means the rules and
regulations, processes, procedures, patterns, etc. that are formulated to reduce the
complexity of organization’s functioning.
According to Max Weber, the bureaucratic organization is the most rational means
to exercise a vital control over the individual workers. A bureaucratic organization
is one that has a hierarchy of authority, specialized work force, standardized
principles, rules and regulations, trained administrative personnel, etc.
The Weber’s bureaucratic theory differs from the traditional managerial
organization in the sense; it is impersonal, and the performance of an individual is
judged through rule-based activity and the promotions are decided on the basis of
one’s merits and performance.
Also, there is a hierarchy in the organization, which represents the clear lines of
authority that enable an individual to know his immediate supervisor to whom he is
directly accountable. This shows that bureaucracy has many implications in varied
fields of organization theory.
Neo-Classical Theory
The NeoClassical Theory is the extended version of the classical theory wherein
the behavioral sciences gets included into the management. According to this
theory, the organization is the social system, and its performance does get
affected by the human actions.
The classical theory laid emphasis on the physiological and mechanical variables
and considered these as the prime factors in determining the efficiency of the
organization. But, when the efficiency of the organization was actually checked, it
was found out that, despite the positive aspect of these variables the positive
response in work behavior was not evoked.
Thus, the researchers tried to identify the reasons for human behavior at work. This
led to the formation of a NeoClassical theory which primarily focused on the human
beings in the organization. This approach is often referred to as “behavioral theory
of organization” or “human relations” approach in organizations.
The NeoClassical theory posits that an organization is the combination of both the
formal and informal forms of organization, which is ignored by the classical
organizational theory. The informal structure of the organization formed due to the
social interactions between the workers affects and gets affected by the formal
structure of the organization. Usually, the conflicts between the organizational and
individual interest exist, thus the need to integrate these arises.
The NeoClassical theory asserts that an individual is diversely motivated and wants
to fulfill certain needs. The communication is an important yardstick to measure the
efficiency of the information being transmitted from and to different levels of the
organization. The teamwork is the prerequisite for the sound functioning of the
organization, and this can be achieved only through a behavioral approach, i.e. how
individual interact and respond to each other.
Modern Theory
The Modern Theory is the integration of valuable concepts of the classical models
with the social and behavioral sciences. This theory posits that an organization is a
system that changes with the change in its environment, both internal and external.