Dear Madam

I am writing in connection with item i ordered from your company last month

When we discussed about delivery dates, you assured me that you could deliver by 21 st of February.
However, the item now are one week overdue, I and have heard nothing from you to confirm a
definite delivery dates.Moreover, when I received product, it was broken.

I urgently need this item now. Your slowness is causing a great deal of inconvenience.

I would be grateful if you could look into this matter and arrange for delivery within next three days.

I am afraid that if you are unable to deliver it for this period, I have no choice to cancel my order and
purchase it from another supplier.

Your sincerely

Thu

( 126 words)

Dear Madam

I am writing in connection with your installation a new telecommunication tower last Monday.

In your email, you assured me that it took only 7 hours, but in fact, it took two days. Moreover, i was
disappointed about attitude of your staff when i asked about this delay.In addition, after installing,
your service was worsened significantly.

My work connect with telephone network, and your slowness is causing a great deal of
inconvenience.

I would be grateful if you could look into this matter and installing new the telephone network within
next four days.

I am afraid that if you unable to install new telecommunication within this period, I have no choice to
stop using your service and look forward to another supplier.

Your sincerely

Thu

(127 words)

Dear Madam

I am writing to express my dissatisfaction about general cleaning carried out last Saturday.

I was disappointed about working attitude of your staff. In your email, you assured that it took only 7
hours. in fact, they delayed it for two days, and I have heard nothing from you for this delay.

The security outside the premises is not good, but I had to park my car outside it for two days. Your
slowness is causing a great deal of inconvenience. My car was badly damaged by vandals.

I would be grateful if you could look into this matter and give me an explanation.
I am afraid that if you unable to explain for me, I have no choice to stop using your service and look
forward from another company.

Your sincerely

Thu

( 135 words)

Dear Madam

I am writing to express my dissatisfaction about the delay our social activities.

In the meeting last month, we decided to carry out some social activities. We also gave you the
memberships fee regularity, but now you are put off it with the reason lack of financial.

I was very eager when we decided to do it. I even had a good plant for this activities. Your slowness is
causing a great deal of inconvenience.

I would be grateful if you could look into this matter and give an explanation about this delay.
Furthermore, i want to know exactly when we can carry out social activities.

I am afraid that if you unable to give explanation I have no choice to stop working in your
Organization.

I look forward to hearing from you soon.

Your sincerely

Thu

( 139 words)

Dear Madam

I am writing to express my dissatisfaction with the changes to the computer club membership fees,
the location and the opening time.

Firstly, the increasing of 30% membership fees is very large. I am afraid that i have not enough money
to pay for it. I would suggest that you increase the membership fees by small amounts such as 15%.

Secondly, computer lesson will be held in old computer lab. I think the facilities of old lab can not
meet the requirements of lesson. I recommend that the renovation will carry out rapidly in order to
not held the lesson in old lab.

Furthermore, your changing opening time is casing a great deal of inconvenience. I need to spend all
Monday for my work, and I have not find any time for computer lesson.

I look forward o receiving your response to my suggestions

Your sincerely
Thu

(149 words)