Professional Documents
Culture Documents
ON
A NAVARATNA COMPANY
Submitted by:
Name :Chandrakanta Dhal
College Roll No: 518M057
Exam Roll No: 518MBA017
Under theGuidance of
1
Certificate Of The Guide
2
Acknowledgement
It is really a great pleasure to have this opportunity to describe the
feeling of gratitude imprisoned in the core of my heart.
3
Declaration
I do here by declare that this project work entitled “RECRUITMENT AND
of my own research work. The report embodies the finding based on my study and
observation and has not been submitted earlier for the award of any degree or
4
CONTENTS
Introduction
Objective of study
Scope of the study
Research Methodology
Data Analysis
Conclusion
Finding
Suggestion
Questionaration
Bibliography
5
CHAPTER- 1
INTRODUCTION
6
INTRODUCTION
An organization either Business or Industrial Enterprises needs many factors for its
growth, further development and for its very survival. The most important factors are
Capital, Materials, Machineries and Human Resources as the success or failure of any
organization depends on the effective combination of these factors. Managing all other
factors are comparatively easier than managing Human Resources. The Human
Resources are most important and need to be handled carefully. Since all the others
factors are handled by the human resources, they have to be trained in an effective
manner to utilize the resources at optimal level to get the desired output and thereby to
reach the organization goals. The effective combination of all these factors results to way
for success.
In short, recruitment and selection is the process of sourcing, screening, short listing and
selecting the right candidates for filling the required vacant positions.
7
OBJECTIVES OF THE STUDY
The objectives of the study are-
organization.
To recruit and retain the human resources of required quantity and quality.
8
9
RESEARCH METHODOLOGY
The methods applied in studying the problem are called methodology. Research
Methodology helps in providing theoretical framework to be studied. It consist database,
sampling plan tools and techniques and data presentation.
Data are collection from both primary as well as secondary sources. Primary data will be
collected through structured questionnaire.
All the policies of NALCO giving emphasis on Recruitment and planning will be studied.
Corresponding Government rules applicable to public sector undertaking will be
observed. Beside other communication medium like books, journal magazines, progress
report will be studied.
PRIMARY SOURCES:
Primary data is collected by discussions with various executives’ managers & supervisor.
A questionnaire was prepared and a total of 20 employees were approached and the
questionnaire was administered on them and their perception was collected.
SECONDARY SOURCES:
NALCO record
10
Annual reports
Company profile
Journals
Internet
The study was constrained by some unavailable circumstances, which has not the
major workout of the report.
Sometime we faced were:
Lack of time for the collection of NALCO like Damanjodi, Angul.
Lack of document of the organization in the particular topic.
As Bhubaneswar is the Corporate Office of the NALCO, there is the no wider scope
for extracting information through questionnaire.
11
CHAPTER 2
COMPANY PROFILE
12
After the discovery of large reserve bauxite ore in the East Cost in 1975, the Government
of India during the year 1979 prepared the feasibility report and considered to establish
an integrated Bauxite Aluminium complex in the state of Orissa. In January 1980, the visit
of president of France to India saw the sight of a memorandum of understanding for
initiating discussion on technological collaboration and financing for the project. In
November 1980 the Govt. of India sanctioned the establishment of Orissa Aluminium
Complex. Finally the project was christened and registered as the National Aluminium
Company Ltd. On 7th January 1981 in collaboration with Aluminiumpechiney of France to
impotent one of the largest multi location integrated Aluminium project of the world with
its own Captive Power Plant and Port facilities. The prime minister of India late Smt. Indira
Gandhi laid the foundation stone of Nalco at Damonjodi of Koraput on 29th March 1981,
which shows new path to the history of India’s Aluminium industry as well as to Nalco.
NALCO’S original project cost of Rs2408 corers was partly financed by 980 US
Million dollars, extended by a constitution of international Banks. The company had paid
back overseas loans by 1988 .There after the company is going steady with major
expansion plan with an internal fund involving an investment of over Rs3700 corers.
Different segments of NALCO states its production in a phased manner commencing from
November 1985 .Within a short span of time Nalco has emerged as a leader in the field
of Aluminium production in India and has also made significant impact abroad ,with its
consistent track record on quality assurance excellent thrust on customer services ,
export performance and posting of profits ,not only the company has earned a substantial
foreign exchange but also earned many laurels in the form of rewards and awards ,the
details of which are depicted as the largest integrated Bauxite-Alumina-Aluminum
complex in Asia .Nalco are dedicated to the nation by the then Prime minister of India
Late Sir Rajib Gandhi in June ,1989 .Now Nalco is dealing with its product in more than
30 countries worldwide including the UK ,the USA ,France ,Norway ,Italy ,Switzerland
,Brazil ,Belgium ,Russia ,Australia ,China ,and Japan .
1. First mines safety Award 1988
2. First Capaxil Export Award 1988
3. London metal exchange reorganization May, 1989
4. Star trading house status Jan, 1992
13
5. Indira Gandhi Raja Bhasa award 1993 &1995
ISO 9002 certification
6. Alumina Refinar Nov, 1994
7. Smelter Plant Feb, 1995
8. Bauxite Mine Jan, 1996
9. Capture Power Plant Dec, 1995
10.Indira Priyadarsi
VISION:
To become a reputed global enterprise in the metal and energy sectors. It has units in
ODISHA.
MISSON:
“To achieve in business with global competitive edge producing satisfaction to
customer, employees, shareholder and community at large”
OBJECTIVE OF NALCO:
To maximize capacity utilization, optimize operational efficiency and productivity.
To maintain the highest international standards of excellence in product quality,
cost efficiency, customer service and provide steady growth in business by
technology up-gradation, expansion and diversification.
To have global presence and earn foreign exchange through export turnover of
50% of total sales and to have around 1/3 domestic market share.
To continue to remain the lowest cost producer of alumina in the world and to
strive to become low cost aluminum producing global company in five years’
time.
To become the 6th largest company in the world in alumina production.
To complete 2nd phase expansion within 50 months from the zero date.
14
To promote a result-oriented organizational ethos and work culture that
empowers employees and helps realization of individual and organisational
goals and maximize internal customer satisfaction.
To foster high standards of health, safety and environment friendly product and
develop a strong R&D base and increase business development activities.
To strive for production of value added downstream products.
To participate in peripheral development of the area.
The main highlights of the major production units of the company are given below:
PLANT LOCATIONS:
Bauxite Mine:
The company ha it bauxite mines situated on a plateau in Damanjodi, Koraput in the state
of Orissa. This bauxite deposit is mined by a fully mechanized system having a capacity
of 6.8 per year. Panchpatmali plateau at an elevation of 1154 m to 1366 m above mean
sea level. Bauxite occurs over the full length of the Panchpatmali plateau, which spans
over18 km. It is fully mechanized open cast mine is in operation since November, 1985,
serving feedstock to Alumina Refinery at Damanjodi located on the foothills. The
transportation is done though a 14.6 km. long single-flight, multi-curve, variable speed
cable belt conveyor of 1800 TPH capacity. Present capacityof the mines is 68.25 lakh
TPA.
Area of deposit:16sq .km
Resource: 310 million tones
Ore quality: Alumina 45%, silica 2%
Mineralogy: Over 90% gibbstic
Over burden: 3mtr (avg)
Ore thickness: 14mtr (avg)
15
Ore thickness: 14mtr (avg)
Alumina Refinery :
16
Aluminium Smelter:
The aluminium smelter is locate to angul, Orissa, approximately 699 km from the
refinery and 5 km away from the captive thermal power plant. The aluminium
produced at the smelter is transported to Vizag port (548 km away), Kolkata port
(526km away) and Paradeep port (183 km away) by rail for export. Aluminium in the
forms of ingots, sow ingots, tee ingots, billents,wire rods, cast strips, alloy ingots and
chequered sheets is also sold in the domestic market. The capacity of aluminium
smelter is 4.60 lakh TPA. Alumina is converted in to primary aluminium through a
smelting process by using robust AP18 smelting technology.
17
PORT FACILITIES:
On the Northern Arm of Inner Harbour of Visakhapatnam Port on the Bay of Bangal,
NALCO has established mechanized storage and ship handing facilities for exporting
Alumina in bulk and importing Caustic Soda. The Company also uses the ports of
Paradeep and Kolkata for export of Aluminium.
PRODUCT PROFILE
Main products of NALCO are as follows,
18
Alumina:-
Calcined Alumina
Alumina Hydrate
Specialty Aluminas & Hydrates
Detergent Grade Zeolite-A
Aluminium Metal:-
Standard Ingots
Slow Ingots
T-Ingots
Billets
Wire Rods
Rolled Product:-
Aluminium Rolled Products
AluminiumChequered Sheets
Power:-
Thermal Power
Co-generation Power
Wind Power
Solar Power
Upcoming Products:-
High speed Alloy Billets
Foil Stock
Mechanized Sows
19
Fan Blades and Roof Stock
20
CSR OF NALCO
CORPORATE SOCIAL RESPONSIBILITY (CSR)
NALCO has set up a Corporate Social Responsibility Foundation since 2010 and the
company allocating 2% of its net profit for the periphery development programme. It has
involved in the economic development of the where NALCO operates. Rehabilitation of
displaced families, employment and income generation for local people, environment care
and humanitarian goodwill missions have earned NALCO a pride. The company provides
better quality life to the communities residing in plants areas. Apart from the CSR
initiatives, the company has setup schools like Saraswati Vidya Mandir (SVM) and Delhi
Public School (DPS) at Angul and Damanjodi. NALCO providing better health care
services to people residing in periphery villages, mostly for tribal people.
NALCO FOUNDATION
NALCO IN NATION BUILDING
NALCO and its CSR arm NALCO Foundation are actively working in the following areas:
1. Installation of Solar Lights,
2. Open defecation free projects,
3. Augmentation of toilets under Swachh Vidyalaya Abhiyan,
4. Integrated health Management System,
5. Development of Lord Jagannath Temple under Prime Minister’s Iconic Shrine
Project,
6. Hospital under Secondary eye care services ,
7. Skill Development
NALCO KI LADLI
The company has launched ‘Nalco KiLadli” programme to promote meritorious girl
students from BPL families, under the ‘BetiBachao, BetiPadhao’ programme of Govt. of
21
India. In 2017-18, 277 meritorious girl children shall be benefitted from this intervention,
which aims to fulfill their educational needs by supporting them with financial assistance.
SWACHH VIDYALAYA
As a PSU-partner in Govt’sSwachhVidyalayaAbhiyan, Nalco constructed 479 toilets in
227 schools, in Odisha and Andhra Pradesh, resulting in enrolment and attendance
enhancement of girl students. Now, the company is taking up continuous water supply
and maintenance of these toilets.
EDUCATION
NALCO Foundation is working to bring children from the tribal district of Koraput to
mainstream education. One of its major projects is the collaboration with reputed
residential institutions for providing quality education to the children of periphery villages
of Damanjodi sector in Koraput. The Company has so far provided residential education
to 805 children from periphery villages of M&R Complex and Pottangi mines area. The
total cost related to study, lodging and boarding of these students is borne by NALCO
Foundation.
ODF VILLAGES
22
Nalco has been actively contributing to the Millennium Development goals-2015 and now
the company is also complementing the objectives of the Sustainable Development
Goals-2030 in terms promoting sanitation in the periphery areas where it operates.
NALCO Foundation is committed towards contributing to the Swachh Bharat Mission by
ensuring Open Defecation Free (ODF) Villages. NALCO has already helped make
2villeges ODF and efforts are on to make another 9 villages ODF.
HR PROFILE
23
Human Resource (HR) is the company development charged with finding, screening,
and training job applicants, as well as administering employee-benefit programs. John
R Commons, a pioneering economist, first coined the term “Human Resource” in his
book. Human Resources play a key role in helping companies deal with a fast
changing environment and the greater demand for quality employees.
A human resource department is an essential component of any business. It focuses
on maximizing employee’s productivity and protecting the company from any issues
that may arise from the workforce. HR responsibilities include compensation and
benefits, recruitment, firing, and keeping up to date with any laws that may affect the
company and its employees. It performs human resource management (HRM)
overseeing various aspects of employment, such as compliance with labour law and
employment standards, administration of employee benefits, and some aspects of
recruitment and dismissal.
HR is a combination of human knowledge and human capital or management
development or training therefore we need HR that is competent in term of knowledge,
skills and attitudes that can meet the challenges faced by the organizational taking
place rapidly.
HR FUNCTIONS:
Effectively managing and utilizing people.
Tying performance appraisal and compensation and compensation to competencies.
Developing competencies that enhance individual and organizational performance.
Increasing the innovation, creativity and flexibility necessary to enhance
competitiveness.
Applying new approaches to work process design, succession planning, career
development and inter organizational mobility.
Managing the implementation and integration of technology through improved staffing,
training and communication with employees.
HR departments are expected to perform human resources management (HRM)
strategies. HRM is a strategicand comprehensive approach to managing employees and
the organizational culture and environment. It focuses on the recruitment, management
24
and general direction of the people who work in an organization. HR is also more involved
in improving the organization’s workforce by recommending processes, approaches, and
business solutions to management.
HR STRATIGES
In their effort to shift from conventional configuration of HR systems and to meet the
requisites for the era of knowledge, economy with an eye on the growth plan of the
company for the next 10 years, the HRD department has envisaged a host of activities
to be implemented in a planned manner.
Going beyond the present periphery of activities, the department aims to focus its
presence in the development of its existing personnel to acquire multi skill in order to
take care of the future skill needed for the expansion process.
In the domain of integrated web of the total resources management with the vision
and mission of the organization as the flag post, HRD plans are intended towards
harmonious work culture, industrial and interpersonal relations by training and
motivations the employees to improve their technology, managerial as well as
behavioral skills for achieving higher productivity in the coming years.
25
and the evolution of compensation systems are among elements in the planning role.
Various factors affecting human resource planning are organizational structure, growth,
business location, demographic changes, environmental uncertainties, expansion etc. It
also encompasses the realm of talent management.
Executives 1833
Supervisors 701
Skilled & Highly Skilled 3747
Unskilled &Semi-Skilled 611
Total 6892
NALCO ESTABLISHMENT
The main aim of establishment is to establish an employee, for getting a job satisfaction
and having all over development both professionally and personally. This sector looks
after all the employees in company from the day of his joining till his retirement.
It provides loan assistance to employees of the company acquiring housing
facilities, vehicle advances, furniture and household items advances.
It provides different types of allowances to the employees like conveyance
allowance, cash handling, night shift allowances, split shift allowances, travelling
allowances and special allowances are given for the situations like natural
calamities.
It prepares and revises the wage and salary administration for the employees.
It provides reimbursement of educational expenses, tuition fees and transport
subsidy for school going children of employees.
HR POLICY IN NALCO
To attract competent personnel with growth potential and develop their skills and
capabilities in a congenial work and social environment through opportunities for
training, recognition, career advancement and other incentives.
26
To develop and nurture favorable attitudes among the employees and to obtain their
best contribution to the organization by providing stable employment, safe working
conditions, job satisfaction, quick redressal of grievances and through good pay and
welfare amenities, commensurate with the Company’s capacity to spend and the
Government’s guidelines.
To foster fellowship and sense of belongingness among all sections of employees
through closer association of employees with management and by encouraging
healthy trade union practices.
WELFARE OF NALCO
NALCO provides the following welfare measure to its employees as well as the people
living in its surrounding villages.
EDUCATION:
There are two schools like an English medium school (DPS) at Damanjodi and an Odia
medium school- SaraswatiVidyaMandir at Angul, NALCO. The management of NALCO
takes care of the whole expenditure.
HOUSING:
NALCO has made well- planned and sophisticated township having the facilities of
school, park, stadium, community center, club, market complex, etc. The township is
totally administered by the estate department. NALCO is providing the housing facilities
to all its employees. All quarters are given employees in skilled workers, supervision
staffs, and lower managerial staffs.
HOSPITAL:
NALCO provides a well-equipped modern hospital with 50 number of beds and 20
numbers of doctors as well as modern equipment free medical treatment is available for
all employees.
COMMUNITY CENTER:
There is a nice community center in the township where all types of facilities like library,
reading room, table tennis, badminton court, gymnasium and TV rooms are there.
27
CHAPTER 3
28
TRAINING &
DEVELOPMENT
An organization either business or industrial enterprises needs many factors for its
growth, further development and for its very survival. The most important factors are
Capital, Materials, Machineries and Human Resources as the success or failure of any
organization depends on the effective combination of these factors. Managing all other
factors are comparatively easier than managing Human Resources. The Human
Resources are most important and need to be handled carefully. Since all the others
factors are handled by the Human Resources, they have to be trending an effective
manner to utilize the resources at optimal level to get the desired output and thereby to
reach the organization goals. The effective combination of all these factors results to
way for success.
29
established technology. The technology may be a piece of heavy machinery, a
computer, a procedure for creating a product or a method of providing a service. Oliver
Sheldon says “No industry can render efficient so long as the fact remains unrecognized
that the in principally human-not a mass of machines and technical process but a body
of men. If manpower is properly utilized to causes the industrtorunaits maximum
optimization getting results and work for as an climax for industrial and group
satisfaction in the relation to the work formed. Competitive advantages are therefore
depend on the knowledge and skill opposed by employee more than the finance or
market structure by organization.
The employee training not only serves the purpose to develop their employers but also
safe guard organizational objectives of survival & success through competitive
advantages. The training function now popularly called as human resources
development, coordinates the provision of training and development experience in
organization. In recent years, the scope of training & development has broadened from
simply providing training programs to facilitating learning throughout the organization in
a wide variety of ways. Nevertheless, formal training is still essential for most
organizations to teach them how to perform in their initial assignment, to improve the
current performance of employees who may not be working as effectively as desired to
prepare employees for future promotion and increased responsibilities. Besides being
one of the most important HRM functions, training and development is also one of the
most expensive.
Definition of training:-
Staimez: Defines” training is a short term process utilizing a systematic and organized
procedure by which non-managerial personnel to learn technical knowledge and skill”.
30
S. P. Robbins: Defines “Training is a learning process which seeks a relatively
permanent change in behavior that occurs as a result of experience.
Meaning:
Higher production
Fewer mistakes
Greater job satisfaction
Lower turnover.
Although learning can be incidental, training with the worker learning clear and concise
standards of performance objectives. Training is the acquisition of technology which
permits employees to perform their present job to standards. It improves human
31
performance on the job the employee is presently doing or is being hired to do. Also, it is
given when new technology in introduced into the workplace.
Definition of development:
Memoria: Defines "Development covers not only the activities which improve job
performance, but also those which be ring about growth of personality, helps individual in
the process towards maturity and actualization of this potential capacity so that they
become not only good employees but also both good men and women.
Meaning:
32
OBJECTIVES OF TRAINING:
Training and development can help an organization in a number of ways. Ultimately, it is
employee knowledge and skill that produce the organization’s product or services.
Training facilitates the implementation of strategy by providing employees with the
capability to perform their jobs in the manner dictated by the strategy. Training also assists
in solving immediate business problem, such as when a team of manager in an action
learning programmes studies a real problem and recommends a solution. Finally, to keep
ahead in a highly competitive the turbulent environment, it has been suggested that the
training functions must foster a continuous learning culture and stimulate managers to
reinvent their corporation.
Training enables employees to develop within the organization and increase the market
value, earning power and job security. It moulds the employee’s attitude and also helps
them to achieve better co-operation with the company and greater loyalty to it. The
management is benefited in the sense that higher standard of quality are achieved, a
satisfactory organization structure is built up, authority can be delegated and stimulus for
progress applied to employees.
SIGNIFICANCE OF TRAINING
Training is essential for any human resource development exercise in organizational in
the rapidly changing times of today. It is an essential, useful and productive activity for
all human resource working in an organization, irrespective of the job position that they
hold. It employees, as well be discussed later. The basic purpose of training is to
develop skill and efficiency. Every organization has to introduce systematic programme
employees. This is because trained personnel are like valuable assets of an
organization, who are responsible for it progress and stability. Training is important as it
constitute a vital part of managerial control.
The responsibility for imparting training to the employees rests with the employer. If
there is no formal training programme in an organization, the worker will try to train
themselves by trial and error or by observing others. But this process will take lot of
time, lead to many losses by way errors and will ultimately result in higher costs of
training. The worker may not be able to learn the best operative methods on their own.
Provisional ID JHJHGJ
BENEFITS OF TRAINING TO EMPLOYERS
34
Improve community relations.
Improve employee relations.
Ensure availability of related technical institution.
Enhance problem-solving ability of craft workers.
Ensure versatility of craft workers.
NECESSITY OF TRAINING
Training is important for not only from the point of view of organization; but also for the
employees. Training is valuable to the employees because it will give them greater job security
and opportunity for advancement. The need of training arises in an enterprise due to following
reasons:-
CHANGING TECHNOLOGY
Technology is changing at a fast pace. The workers must learn new technology
to make use of advanced technology. Thus, training should be treated as a
continuous process to update the employees in new methods and procedures.
GREATER PRODUCTIVITY
It is essential to increase to increase productivity and reduce cost of production
for meeting competition in the market. Effective training can help increase
productivity of workers.
STABLE WORKPLACE
35
Training creates a feeling of confidence in the minds of the workers. It gives them
a security at the work-place. As a result, labour turnover and absenteeism rates
are reduced.
io
IMPORTANCE OF TRAINING:
36
CHAPTER 4
37
TRAINING & DEVELOPMENT IN
NALCO
38
External training in India and abroad.
TRAINING FOR WORKERS:
Technical training
Skill and multi skill development.
Attitudinal change
Motivation and involvement
Total productivity maintenance
TQM
Participation in quality circles and group activates
Health
Safety
39
The training statistics for the year 2014-2015/2015-16 in the company is giving bellow:
Employees are sponsored for in house training, external trainings as well as foreign
trainings: the trust has been on developing capabilities. Training institutes at the
different production units as well as in the corporate office organise their respective
training programs for in house training. Training of the employee has been given a
priority by the company from the very beginning. This has resulted in successful
40
operation of plants ant facilities by employee as gaining knowledge and skills in the
required field.
However, while the skill development training is begging considered near adequate living
scope only for refresher training, the need for various culture building and behavioural
training is being increasingly felt in the organisation. Hence, in the last few years there
has been a shift in the training focus. Now, such new areas like emotional intelligence,
Neuro linguistics program etc., are being explored. Programs have been initiated to
develop skills of SC/ST employees and land displaced employees. Exposure of senior
manager to quality management, strategic planning, human process lab, behavioural
training for all executives, cross functional training for areas like materials, human
resources, finance, specialised training for trade union representatives, and productivity
mission to organisations of repute are some of the other efforts train and develop man
power.
Thus in a nutshell, the objective of training and development activities the organizations
are;-
Achieve systematic integration of training with the organization’s mission.
Update the skills, abilities and capabilities of employees.
Established a distinctive work culture in the organization.
Meet the organization need for succession, promotion, better performance and
growth.
In case there is any deviation in the program dates indicated in the annual training
calendar, the same is also communicated to the departments well in advance. Usually
this situation arises in case of the programs conducted with the help of external
facilities/agencies.
After sending the conformation letter to the respective departments, the departmental
heads / controlling officers should ensures giving communication to the participant and
release them in the following procedure.
41
The training program details are being entered in the attendance card of the participant
so that the individuals did not forget the programs dates. Communication is also being
sent to the faculty for taking the session as per schedule.
The programs coordinators of training department are guiding the internal faculty in
preparation of course material, session plan etc., in order to meet the program objective.
Beside these, the centre provides specialized training in the flowing fields:
Technical of Aluminium making
Power plant operation, maintenance, power generation, Transmission and
Distribution.
42
Mechanical and electrical maintenance of Aluminium smelter
Electronics & instrumentation.
Computer-related packages.
Total quality management.
Safety, health & environment
Headed by a chief manager (training), the centre caters to the requirements of the
employees of the mines & Aluminium at damanjodi. The functions are similar to that
of Angul HRD centre for the following specialized. Training’s –
43
To conduct action oriented research and surveys on the employee’s morale,
motivation and other organizational issues.
To consolidate training needs of employees based on their performance appraisal reports
and make it a basis for organizational training need analysis.
4. Mine under the statutory requirement of mine vocational rule,1996, with a view to
develop the personnel working in the Bauxite mine , the centre in headed by mining
Engineer (equivalent to the rank of a DY. Manager) having a first class mines manager
certificate of competency. The centre provides Training in-
Mines Safety
Mines Fire Hazards
Statutory mining Requirements.
44
Letter to units for nominations Send attendance sheet to the
concerned Training
department
Release of office order Send the attendance report
to the concerned HODs
Check programme schedule Collect feedback report
Prepare participant list Prepare programme
validation agenda
Prepare attendance sheet Evaluation of feedback report
45
Check photography Check photography
arrangement if required for arrangement if required
programme inauguration inauguration and valediction
function
Computer Training
It helps the trainee to learn skills which can be applied to positions in the company. Skills
can be acquired according to the positions one is interested in and then seek out related
courses.
Soft Skills
There is need for excellent communication skills. Courses in professional speaking or
body language are wonderful ways to improve one’s speaking and listening skills.
Group Dynamics
Employees are often sent away, often for a weekend with their co-workers to learners
the group dynamics.
Customer Service
This course helps one communicate with a customer, especially one with a compliant,
can set one apart from the pack with one phone call.
Basic Business
This teaches the trainees the basics of accounting, book keeping and business math
courses and department budget records.
Putting Writing
Business writing is a large part of daily functions of any company. From emails and
memos, to sales letters, brochures and newsletter articles, the ability to clearly send a
message to clients or colleagues is a key skill that anyone can benefit from.
46
machines and experiences would be on already approved standards, and above all
trainee is learning while earning. Some of them are:
Coaching:
Coaching is one-to-one training. It helps in quickly identifying the weak areas and
tries to focus on them. It also offers the benefit of transferring theory learning to
practice. The biggest problem is that it perpetrates the existing practices and
styles. In India most of the scooter mechanics are trained only through this
method.
Mentoring:
The focus in this training is on the development of attitude. It is used for
managerial employees. Mentoring is always done by senior inside person. It is
also one-to-one interaction, like coaching.
Job rotation:
It is the process of training employees by rotating them through a series of
related jobs. Rotating not only makes a person well acquainted with different
jobs, but it also boredom and allows developing report with a number of people.
Rotation must be logical.
Job instruction technique:
This method is also known as “training through step by step learning”. This
method is very popular in the states for preparing supervisors to train operatives.
The JIT method requires skilled trainers, extensive job knowledge. The JIT
method provides immediate feedback on result, quick correction of errors, and
provision of extras practice when required.
Apprenticeship:
Apprenticeship is a system of training a new generation of practitioners of a skill.
This type of training is in vogue in those trades, crafts and technical fields in
which a long period is required for gaining proficiency. The trainers serve as
apprentices to exports for long periods. They have to work in direct association
with and also under direct supervision of their masters.
Understudy:
In this type, a superior gives training to a subordinate as understudy like an
assistant to a manager or director. The subordinate learn through experience and
47
observation by participating in handling day to day problems. Basic purpose is to
prepare subordinate for assuming the full responsibilities and duties.
48
CHAPTER 5
49
DATA ANALYSIS
50
DATA INTERPRETATION
A questionnaire was prepared for the purpose of getting feedback from the employees
and manager regarding recruitment and planning of the company where 10employees
were selected from different department and were distributed the questionnaire from the
purpose of study
ANALYSIS OF DATA
Fundamental analysis requires us to perform all great deal of mathematical operation to
generate an answer.
Technical analysis does not look at the same chart therefore,reading charts evolve into
an art form where each analyst can provide a unique insight.
If one understands the benefits and limitation of technical analysis ,it can give you a
new set of tools or skills that will enable you to be better.
The analysis of data is done as per the survey finding and the data is represented
graphically in percentage.
The percentage of the people opinion were analyzed and expressed in the form of
charts and have been placed in the next few pages.
51
1. When you prefer to go for manpower planning
option percentage
1. Yearly 30
2. quarterly 50
3. No fixed time 30
MANPOWER PLANNING
SALES
1st Qtr
52
53
CHAPTER 6
CONCLUSION,FINDINGS
, SUGGESTION,
QUESTIONNAIRE
54
CONCLUSION:
The NALCO is in fact most successful company in the state of Orissa. Training and
development system in this company is by and large designed encourage employees to
work in such a way that the organization is benefited by their performance. Training
process as a whole is directly related to the development process of Human Resource.
However it is difficult to measure this abstract aspect quantitavely as cost involved in
training is a positive and meaningful investment which pay dividend future.
The employees should be aware about the criteria for selection and they should
aware about the objectives of training when being selected.
Training should be more relevant to the job and need contribute to trainees
Knowledge to the fullest extent.
Training also to impart the employee based on giving promotion, not just only for
the employees who are found inefficient, this helps in motivating the employees
and maintains the effectiveness of training.
The ROI – The return on investment made towards training and development
activity need to be measured. Employee has to be aware about the cost invested
by Company indirectly and they will be motivated to get the desired result output.
55
FINDINGS:-
It is found that employee going for training goes with a clear understanding of the
knowledge and skills they are expected to acquire.
It is found that employee’s feels satisfied with the type of training imparted at
NALCO.
It is evident that after training is imparted that the trained employee performance
satisfactory.
SUGGESTION:
Training materials should be redesigned for some of the in-house training
programmes.
56
Apart from in-house, in-company and external training some new type of training
like brainstorming, lateral thinking and other management gains should be made
a part of training programme.
Open- house session should be conducted near frequently to bridge the gap
between employees and management.
QUESTIONNAIRE
Respected Sir/Madam,
I Ms. Rojalin Jena, student of Dept. of Business Administration, S.C.S (A)
COLLEGE, PURI, presently engage to complete a project on “TRAINING AND
DEVELOPMENT OF EMPLOYEES IN NALCO” as per my study. The information
collected from you will be used for research& complete my project in all respect. You
are requested to give your assessment and tick appropriate answers.
57
3. Employees availing training go with a clear understanding of the knowledge
and skills they are expected to acquire?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
4. The norms and values of the company are clearly explained to the new
employee during induction,
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
6. Are you satisfied with the faculties engaged for training programme?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
58
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
8. Are you able to do your job more effectively after attending the training
programme?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
9. Are you satisfied with the present training method for GETs/MTs towards their
induction programme?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
10. Is it easy for you to apply the methods of training you received?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
59
11. Can you efficiently and effectively handle any problem relevant to training after
attending the training programmes?
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
12. Whether the motivational level enhance after training programme.
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
13. Whether the organization conduct the training and development as per the
“National Skill Development Mission” launched by honourable Prime Minister,
Shri Narendra Modi.
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
60
15. The HR department conducts briefing and debriefing session for employees
sponsored for training.
Strongly Agree
Agree
Somewhat Agree
Disagree
No opinion
BIBLOGRAPHY
To give a complete shape of summer project report, the researcher has gone through
the following books, websites and journals.
BOOKS:
V.S.P. Rao – Human Resource Management.
T.N. Chhabra – Human Resource Management.
WEBSITE:
www.google.com
www.nalcoindia.com
COMPANY JOURNAL
The Company you keep, Annual Report 2016-2017.
61