General Banking of Social Islami Bank Limited:

A Study on Alanker Moor Branch, Chittagong.

(An internship report submitted for the fulfillment of the requirement of Degree of BSS in
Economics & Banking Under the Department of Economics & Banking)

Date of Submission: 18th November 2018

Department of Economics & Banking

Faculty of Social Science

International Islamic University Chittagong .

 EXECUTIVE SUMMARY

The Internship report has been prepared on “General Banking Of Social Islami Bank Limited
(SIBL): A Study on Alanker Moor Branch, Chittagong.” This is done on the basis of primary
data and secondary data. The information used in the report has collected from various sources
such as practical banking work, face to face conversation with the customer, published materials
like annual reports, website & annual reports of Social Islami Bank Limited .
The Internship report is prepared for the requirement of BSS (Hons.) in Economics & Banking
program of the International Islamic University Chittagong. This report is intended to assist the
reader in detailed understanding general banking activities of Social Islami Bank Limited.

The purpose of this report is to have an idea about general banking activities of Social Islami
Bank Limited and then to assess its number of accounts & growth rate in connection with general
banking.

In this report, first of all I’ve discussed about the objectives, methodology, scope of & limitations
of the study containing the sources of data I’ve collected. For face to face data collection, I have
taken 125 respondent customers in the field of my internship report.

Then in the organizational part, I have provided detailed information about the company profile,
mission and vision, operating strategy. After that I’ve discussed about general banking activities
of Social Islami Bank Limited.

Finally I have tried to provide some findings and recommendations about general banking
activities of Social Islami Bank Limited.
 Table of Content

Contents Page no

Chapter 1: Background of the study 1

1.1 Introduction 2

1.2 Objectives of the study 2

1.3 Methodology of the Study 2

1.4 Scope of the Study 3

1.5 Limitations of the Study 3

Chapter 2: An Overview of Social Islami Bank Limited 4

2.1 An Overview of Social Islami Bank Limited (SIBL) 5

2.2 History of Bank 5

2.3 Journey with New Logo 6

2.4 Overall Operational goals 6

2.5 Mission of SIBL 6

2.6 Vision of SIBL 7

2.7 Strategic Objectives of the Bank 7

2.8 Values followed by the Organization 8

2.9 Products & Services of SIBL 8

2.10 Organ gram of SIBL 10

2.11 Social Islami Bank Limited at a glance 11

2.12 Salient Features of Social Islami Bank 12

Chapter 3: Overview of General Banking Activities of SIBL 13

General Banking Activities 14

3.1 General Banking Area 14

3.2 Account Opening Section 15

3.2.1 Procedure and rules to open a new account 15

3.2.2 Al-Wadiah Current account (Individual) – (Code No: 133) 16

3.2.3 Mudaraba Special Notice Account (Code No: 136) 17

3.2.4 Deposits Account by SIBL Account Opening form 19

3.3 SIBL Young Star Account 20

3.4 Cash Waqf Certificate 21

3.5 Bills and Clearing Section 21

3.6 Remittance of Funds 25

3.7 Cash Section 26

3.8 Locker Service 27

3.9 Closing of an Account 27

3.10 Analysis of the performance of SIBL on questionnaire on the basis of Alanker 29

Moor Branch:

Chapter 4: SWOT Analysis of Social Islami Bank Limited 36

4.1 Strengths 37

4.2 Weakness 37

4.3 Opportunities 38

4.4 Threats 38

Chapter 5: Findings,Recommendations and Conclusion 39

5.1 Findings 40

5.2 Recommendations 41

5.3 Conclusion 42
Appendix 43

References 44