Maintenance

Robert Castleberry
 Pool Maintenance
Maintenance
Costs $$ money…

Not doing it costs

more money.

It isn’t Genius
Just good Sense
Maintenance
Standards
 Standards
Standards reviewed:
• PWTAG Code of Practicem- UK
• NSW Public Health Act (Australia)
• California Code of Regulations (Title 22 DIV 4)
USA
Physical Environment Standards
Sanitation Standards
Sanitation Standards
 Responsibilities
Pool User
OwnerResponsibilities:
Responsibilities:

• General
Follow instructions for use
Physical Safety ––
Signs, Warnings,
Surfaces, Cautions.
Signs etc.
Cleanliness,
• Supervise children under
care balance, hygiene,
• Water
turnover, etc.
• Be mindful of basic
hygiene –Staff?
• Qualified Shower before
and after swimming etc.
Inadequate Maintenance
• Unhealthy water
– Red /irritated eyes
– Crypto
– Rashes
– Ear infections
– Respiratory issues
 Inadequate Maintenance
Unbalanced water
• Scale Buildup
• Oxidation / Rust
• Surface Damage
 Inadequate Maintenance
Soft water -
• Unique to Malaysia
• Difficult to replace
original tiles…
 When it goes wrong

Visible costs Invisible costs

• Fines (non-compliance) • Reputational Damage
• Legal Fees - Defence • Unrealised Profit
• Legal Fees - Settlement
• Equipment Replacement
Costs – Tiles, Pumps…
Reputational Damage
 Reputational Damage
“ The Wall Street Journal points out
that business owners often see a dip in
profits after a slew of negative reviews…”
 What is the solution?

Best Practice Maintenance

• Is based on systemic maintenance
• Takes a preventative approach - RCA
• Begins with regular water testing
• Requires knowledgeable staff / Vendors
• Must be adaptable to the individual pool
Introducing the solution…

See you this afternoon…