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Carolina writes an email to her friend about work:

"Hi Cristina, I am sorry I haven’t called you for so long. How are you? How
is your new apartment? I have been very busy at work. I arrive at the office
at 7 am and leave at around 6:30 pm. I just get half an hour for lunch and
a five-minute break in the morning and in the afternoon. I am very tired
when I get home so I just eat, watch some television and go to bed. In the
office, I am on the phone all day, listening to customer complaints and
entering them into our computer system. At the end of the day I have to
write a summary of all the calls I received during the day and give my boss
a status on the complaints that are not yet resolved. I do not know how
much longer I can do this. I need a vacation, or even better, I need another
job! I’ll call you this weekend. ¨ Carolina.

Carolina writes an email to her friend about work:

"Hi Cristina, I am sorry I haven’t called you for so long. How are you? How
is your new apartment? I have been very busy at work. I arrive at the office
at 7 am and leave at around 6:30 pm. I just get half an hour for lunch and
a five-minute break in the morning and in the afternoon. I am very tired
when I get home so I just eat, watch some television and go to bed. In the
office, I am on the phone all day, listening to customer complaints and
entering them into our computer system. At the end of the day I have to
write a summary of all the calls I received during the day and give my boss
a status on the complaints that are not yet resolved. I do not know how
much longer I can do this. I need a vacation, or even better, I need another
job! I’ll call you this weekend. ¨ Carolina.

Carolina writes an email to her friend about work:

"Hi Cristina, I am sorry I haven’t called you for so long. How are you? How
is your new apartment? I have been very busy at work. I arrive at the office
at 7 am and leave at around 6:30 pm. I just get half an hour for lunch and
a five-minute break in the morning and in the afternoon. I am very tired
when I get home so I just eat, watch some television and go to bed. In the
office, I am on the phone all day, listening to customer complaints and
entering them into our computer system. At the end of the day I have to
write a summary of all the calls I received during the day and give my boss
a status on the complaints that are not yet resolved. I do not know how
much longer I can do this. I need a vacation, or even better, I need another
job! I’ll call you this weekend. ¨ Carolina.
Answer the Questions :

Q1: At what time does Carolina usually arrive at the office?

Q2: At what time does she leave?

Q3: What does she do almost all day at work?

Q4: What does she have to give her boss at the end of each work day?

Q5: Does it seem like she likes her job?

About yourself:

1. Do you work ?________________________________


2. What do you do?______________________
3. At what time do you
work?_______________________________________
4. How long does it take you to get ready in the
morning?____________________________________
5. What do you have for
breakfast?__________________________________
6. Tell us something that you hate and
why?___________________________

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