Professional Documents
Culture Documents
Information Literacy
Information Literacy
net/publication/228411535
CITATIONS READS
2 6,995
5 authors, including:
José-Antonio Gómez-Hernández
University of Murcia
166 PUBLICATIONS 420 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Sirje Virkus on 20 May 2014.
Introduction
This chapter is based on discussions which took place in the virtual workshop and the
face-to-face (F-2-F) workshop on information literacy and learning. The virtual forum
took place from May to August 2005 and face-to-face workshop on August 11-12, 2005
in Copenhagen. The goal of the workshops was to discuss the most relevant issues on the
topic “Information Literacy and Learning” in connection with Library and Information
Science (LIS) curriculum in the context of the Bologna process. The structure and logic
of the virtual and F-2-F workshops were similar in all twelve workshops within the
SOCRATES-funded project "LIS Education in Europe: Joint Curriculum Development
and Bologna Perspectives". The list of the members of the virtual and F-2-F workshop
group on information literacy and learning is included as Appendix 1.
The topics discussed in the virtual and F-2-F workshops are reflected in the following
sections: the definition and importance of information literacy, how learning to become
“information literate” and learning to facilitate learning of IL should be delivered in LIS
schools, what topics form the curriculum for IL and learning, examples of IL practice,
communication and networks for LIS educators in IL domain and research agenda for IL.
66
The members of the virtual forum agreed that a broad definition of IL from the Prague
Declaration, the Chartered Institute of Library and Information Professionals (CILIP), the
American Library Association (ALA), Webber and Johnston or Boekhorst were most
useful in general and as a working definition for the purpose of the forum.
For example:
“Information literacy is knowing when and why you need information, where to find it, and
how to evaluate, use and communicate it in an ethical manner” (CILIP, 2005).
“To be information literate, a person must be able to recognise when information is needed
and have the ability to locate, evaluate, and use effectively the needed information"
(American Library Association, 1998)
“... all these literacies [basic literacy, scientific literacy, technological literacy, visual
literacy, cultural literacy] can be considered as specific competences that belong under the
information literacy umbrella. Therefore information literacy should be considered as a
container concept, which refers to competences of people to recognize the need for
information and to satisfy their information needs for survival, self-actualisation and
development” (Boekhorst, 2003a).
Boekhorst (2003a) summarises the definitions and descriptions which have been
presented over many years into three concepts: (1) the ICT concept; (2) the information
(re)sources concept; and (3) the information process concept. However, not all
participants agree with his statement and argue that these three concepts do not include
all dimensions of IL.
It was also agreed that the term ‘information literacy’ is the wider and more suitable term
than ‘information skills’ to carry the meaning of the concept.
Thus, the working definition of IL that guided discussions in the virtual forum on IL and
learning was broad, and could be seen as an umbrella definition that included many other
literacies and implied business as well as private life in the context of lifelong
independent and flexible learning.
67
It was agreed that IL is absolutely critical literacy to all sectors of society and that it
enables people to cope successfully in their professional and personal lives and benefit
from the knowledge society. Boekhorst (2003b) highlights the technization,
differentiation and globalisation process of our modern society and notes that in this
process we see the following effects related to information flows: (1) a exponential
growth of information, information media, information channels and information services
(2) a growth of technology, tools and applications to retrieve, process and disseminate
information (3) changes in communication patterns and behaviour. Thus, while people
move forward through time and space (Dervin & Nilan, 1986) they need knowledge:
knowledge on themselves and on their social and technical surrounding. While moving
forward people are confronted with the fact that their knowledge is not enough to go on
with their activity, to make decisions or start a new activity. There is a knowledge gap
and an information need. Such a situation can arise because something changes in a
person or in his or her surroundings. Depending on the importance of the situation and
the degree of uncertainty, a person will search for information to satisfy an information
need, to reduce uncertainty and update his or her knowledge. In this way people can
survive, develop themselves, perform tasks and relax.
Boekhorst (2003a) notes that being information literate must be learned. ‘Parents’ are the
first who implicitly and explicitly facilitate their children’s learning of information.
Becoming information literate should continue at primary school and be a part of formal
training in all phases and all subject areas during the whole education process as a
preparation for lifelong learning. Although a difference can be made between content and
conduit, becoming information literate can only be learned effectively in context.
Therefore in each phase of schooling in each subject explicit attention has to be given to
IL aspects. In this way students are prepared for a lifelong learning process. That means
that all educational staff have to learn how to integrate IL into their teaching.
Library and information professionals too have a specific function in the process in which
people become information literate. They facilitate access to information and help people
to satisfy their information needs. Facilitating people to become better independent
information users is one of their tasks. They too have to learn to do this effectively.
them to develop as facilitators of learning to help users become information literate. LIS
students need to understand THEMSELVES as information literate people, and
understand IL holistically, before they can start teaching someone else about it. Perhaps
some educators have an underlying assumption that LIS students become information
literate by studying library and information science? It’s not necessarily so!
IL itself may be taught through a separate class, or may be covered explicitly in one or
more other LIS classes (e.g. together with Information Retrieval or Knowledge
Management), or may be seen as an approach to learning which is used in another class,
or may be addressed as part of a class which focuses on how to teach IL. Different
lecturers as well as workshop members argue in favour of one approach or another, but
there are successful examples of all these strategies. Decisions on which option is
adopted will probably be based on factors such as: the objectives of the whole
programme, the length of the programme, the national/institutional context and priorities,
the nature of the student body, and the teacher’s pedagogic approach and philosophy.
Whatever the model preferred, teaching and learning methods should reflect the essence
of IL. It is often said that IL is about learning and learning how to learn; the teaching and
learning of IL should reflect this. The teaching of IL should be a model for good teaching
practices; to teach IL using a spoon feeding, passive knowledge-transmitting approach is
self-contradictory. As IL is all about critical analysis, independent learning, problem-
solving, reflective thinking and ethical use of information, an inquiry-driven, knowledge
construction approach exposing students to a “deep approach” to learning is the most
appropriate.
Annette Skov summarises discussions in the forum and her experiences in teaching IL as
a number of guidelines for designing a learning environment for IL that can be derived
from these principles:
• It should allow students to be at the centre of the learning process engaging with
learning resources in an active and reflective way. The learning environment
should provide room for reflection: reflection on IL issues, and self-reflection on
learning experiences and progress. Teaching is about getting a “hook” into the
individual student’s life project; by encouraging reflection, students are asked to
consider: is this learning experience important to my life project? What can I learn
that will prove useful to me in the future and help me accomplish my goals?
• Students’ past experiences should be recognised and discussed – they have been
learners most of their lives, and they bring with them a body of knowledge on
their own learning histories that should be drawn upon, discussed and challenged.
• Project work should be concerned with real-life situations and problems. If the
objective is to teach students to facilitate learning of information literacy, they
should plan a teaching sequence, outlining choice of target group and topic,
learning environment, perception of learning, pedagogical and didactic
considerations – and actually teach the sequence.
The depth of coverage of IL topics will vary depending on the nature of the course. Sheila
Webber summarises firstly key topics for IL, and secondly topics concerned with the
subject of teaching IL. In doing this she referred to key frameworks for IL drawn up by
71
professional associations, discussions in the virtual and F-2-F forums, and selected LIS
curricula in information literacy and learning.
Additional important skills, knowledge and attitudes are highlighted in other prominent
statements, for example the Prague Declaration (Information Literacy Meeting of
Experts, 2003), or were identified as important for LIS students in discussion that took
place as part of this project. These skills, knowledge and attitudes are summarised as
follows:
The following topics were identified through discussion, and examination of some
existing courses and texts.
The participants of the virtual forum described their experiences in the following way; for
example, Susie Andretta from the London Metropolitan University, UK notes:
My experience of IL is that unless it is fully integrated within the LIS curriculum (as a core
element at both undergraduate and postgraduate levels) then its impact will not be as
74
In my view being information literate is now a necessity for IPs because it helps them
maintain a lifelong learning attitude (by embracing the learn-how-to-learn approach) that
keeps them abreast of an ever changing information environment, while at the same time it
enables them to develop as facilitators of learning to help other users become information
literate.
Unlike the enthusiastic response that Annette refers to IL in the UK is still not fully
acknowledged as a core element of IPs practices. This is why it is so important to ensure
that IL is fully integrated in any LIS curricula and Continuing Professional Development
policies [forum message, 15/06/05]
Sheila Webber summarises key points about three classes at Sheffield University’s
Department of Information Studies, UK:
One class “Information Literacy” is a level 1 semester 1 compulsory component of our BSc
Information Management. Key learning outcomes are for the students to analyse their own
information behaviour and start to identify ways in which they can become more
information literate, to understand some key information literacy models and theories, and
to develop some specific skills (e.g. oral presentation skills and searching skills). The main
piece of assessed coursework asks the student to reflect on his/her progress in information
literacy, presenting relevant evidence, and using the framework of the SCONUL “7 Pillars
of Information Literacy.” The class involves a large amount of interaction and activity in
pairs and groups. In particular, student groups work over several weeks on the solution to a
meaningful information problem which they then present orally, and also students pair up
to set each other search topics which have to be mindmapped, carried out, documented and
presented as evidence for their assessed work. Following on from this class, information
literacy is progressed at other points in their degree programme. For example, a level 2
class focuses on Information searching and retrieval, and another class which focuses on
75
Annette Skov from the Royal School of Library and Information Science in Copenhagen,
Denmark, describes her IL course:
Libraries are facing a number of exiting educational and pedagogical challenges; for
example, lifelong learning and the information literate citizen in the knowledge society. It
is the library sector’s job (+) to support these aims via user education from “craddle to
grave” in collaboration with other stakeholders.
Not all developments have been influenced by IL efforts. For example, in Estonia, the
ICT-based education and distance education has directed towards the IL road. For
example, Sirje Virkus from the Department of Information Studies of Tallinn University
notes:
…. since 1994 we have started step by step to develop of our students’ knowledge, skills
and understanding in reflective thinking, critical analysis, problem-solving, learning-to-
learn, teamwork, presentation, etc. and we have presented these efforts at conferences and
in journals talking about ‘new pedagogical models’ or the move from ‘knowledge transfer
model’ to ‘knowledge construction model’ at our department. It meant that we drastically
decreased the amount of lectures and focused more on team-projects requiring problem
solving and on reflective seminars in all areas of curriculum to develop complex cognitive
skills and social competences of our students. However, these ideas derived not from IL
efforts, but rather from educational theories and collaboration with high level DE centres
and institutions (for example, Pennsylvania State University, University of New
Brunswick, the Dutch Open University, EADTU) and experts (for example, Michael
Moore, Elizabeth Burge, Martin Valcke, Rob Koper, etc.) when the Department started to
develop its DE programmes based on modern ICT.
Thus, being influenced by constructivist and reflective thinking (Jonassen, Schön, etc.) and
alternative modes of educational delivery we started to rethink our curriculum, our
pedagogical or didactic models but we didn’t think then in terms of IL. We started close
cooperation with the department of educational sciences and computer sciences in
76
developing joint project proposals and arranging joint research seminars and it influenced
our thinking as well. Thus, I should confess that focus on distance learning and virtual
learning environments influenced our understanding of new ways of curriculum design.
Our own university supported this approach, finding that products like WebCT or
Blackboard has no constructivist logic built in and our Educational Technology Centre
developed learning management system IVA based on open source and derived from the so
called ‘three Cs model’ of Jonassen (Context, Collaboration, Construction) that fosters the
constructive way of learning and teaching. Andragogy (taught by the Chair of Andragogy
within the Department of Educational Sciences) and user education have been in our LIS
curriculum more than 15 years.
Thus, now we can talk about the following aims of our curriculum:
a) to foster graduates to achieve qualifications and competencies needed for work in
information sector;
b) to foster our students to become information literate and to undertake research;
c) to foster the development of knowledge, skills and attitudes needed for facilitating IL
[forum message, 20/06/05]
It should be also noted that there are several other examples of IL practice even those
were not described very precisely in the virtual forum. For example “Information
Literacy Instruction: Theory and Practice" class is offered at University College Dublin.
Claire McGuinness notes:
"This course aims to introduce students to the theoretical foundations of pedagogy, and to
explore with them, the various instructional options that are available to the “teaching
librarian” in the modern context. Students will learn about the planning, design, delivery
and assessment of information literacy instructional programmes, with the aim of preparing
them for the type of teaching work they may undertake as part of their jobs."
Perhaps, the best-known intergovernmental organization that has started the promotion of
IL in the context of its Information for All Programme (IFAP) is the United Nations
Educational, Scientific and Cultural Organization (UNESCO). During the 8th meeting of
the Bureau of the Intergovernmental Council for the Information for All Programme, at
UNESCO Headquarters in Paris, a Thematic Debate on Information Literacy took place
on 5 April 2005. The purpose of the debate was to identify the particular contribution that
IFAP could make to give all people the opportunity to become information literate. With
77
the support of UNESCO several major IL initiatives have been arranged; for example, the
Information Literacy Meeting of Experts in Prague in September 2003, UNESCO was
also a co-sponsor of an international leadership colloquium on IL, which was held in
Alexandria, Egypt, November 6–9, 2005.
There are also various IL initiatives in Europe where LIS educators are participating; for
example, European Network for Information Literacy (ENIL) - a network of researchers
focused on creating a common research agenda and exchanging best practices on IL; the
European Network for School Libraries and Information Literacy (ENSIL); Library and
Learning Support Working Group (LLSWG) of European Association of Distance
Teaching Universities (EADTU) – a network for exchanging best practice and facilitating
IL in European ODL institutions, the Nordic Forum for Information Literacy
(NORDINFOlit) - a cooperative initiative of Nordic countries in the field of IL (Virkus,
2003).
Several organizations and interest groups in Sweden work on and discuss the subject, for
example Svensk Biblioteksförening with a special group for pedagogical issues at the
library. In Denmark a number of special interest groups focus on IL. In the Netherlands,
for example, LWSVO (National Workgroup of School Librarians in Secondary
Education) assists school librarians in implementation of new developments in the school
and school library. In Spain a working group on IL issues was set up in Cataluña under
the name ALFINCAT. It includes a wide membership from other regions to exchange
ideas, approaches and good practice, and the advancement and promotion of the IL
agenda (Virkus, 2003). These are just few examples of national IL activities where LIS
educators have been involved. The main activities of national institutions and
organizations have been to arrange conferences and seminars, to share experiences and to
facilitate thinking about IL among professionals.
Professional associations of LIS educators such as the European Association for Library
and Information Education and Research (EUCLID) have recently started to pay more
attention to IL issues as well. IL and learning is regarded as one main interest area within
the LIS curriculum in the framework of the project "LIS Education in Europe: Joint
Curriculum Development and Bologna Perspectives". However, it should be also noted
that even the Bologna process has influenced several structural changes in European LIS
education and also supported many earlier developments, its influence on the
development of IL has not been significant.
Several institutions, organizations (ACRL, 1980, 2000) and researchers (Bruce, 1997,
Breivik, 2000) have proposed a research agenda for IL. For example, the ACRL
Instruction Section (IS) Research and Scholarship Committee updated the document (the
79
Breivik (2000, p. xi-xii) identified a number of key issues that must be addressed if IL
efforts are to be more effective and more extensive in the future. There was no evidence
of mapping the research needed in the area of IL and LIS curriculum. However, the
general areas reflected in the ACRL Agenda, as well as those identified by IL
researchers, are also relevant to the LIS education domain. For example, to mention only
a few:
• investigating the effectiveness of different methods of instruction for addressing
various learning styles;
• understanding the impact of the Internet, as a teaching tool, on learning styles, and
the implications for IL;
• investigating whether the structure and delivery of instruction differ when
organized according to goals or concepts such as lifelong learning, subject-based
teaching, course-integrated instruction, course-related instruction, or credit-
bearing library courses;
• exploring how an institution can ensure that librarians participating in IL efforts
have the knowledge and skills to make the programme successful.
Thus, research into IL, and research in the educational domain in general, have a great
impact on how we integrate/embed IL into LIS curriculum and facilitate both our LIS
students’ own learning in information literacy and these students’ learning of how to
facilitate others’ information literacy.
References