Great products that arrive on time while control cost by eliminating waste

What customer wants:

-Cost
-Quality
-Speed
-Flexibility

Boss: Boss and Customer

Expectation:
Create Value, Eliminate Waste

3 Goals:
-Be effective
-Be Efficient (no waste)

Better
Faster
Less effort
Fewer materials
Lower cost

No information = No informed decisions

NO money = can't buy or make anything

What important thing do you do often?

How do you define success?
What is the desired output?
What are your inputs?

What will happen in the future?

Are you prepared for those changes?

Inventory Costs:
-Purchasing
-Delivery
-Storage
-Insurance

Considerations:
-Breakdown
-Theft
-Seasonal items
-Perishable
-Product Innovation

When choosing a supplier: think of what will make the customer happy.
Will the supplier make us a better company?

Scorecard:
-Communicate expectations
-Communicate perceptions
-Start discussions about needs
Considerations in Managing Quality of manufactured good:
Design
Business Processes
Employee Skills
Employee training
reliability
consistency
manufacturing quality
long-term quality control
facilities and equipment
raw materials and logistics

CONTRACT MANUFACTURERS