OET Online

Virtual Class

Speaking 2
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Speaking Booklet 2

Card Analysis

Sample Task
Task Notes
Background information
Who am I?
Where am I?
Do I know the patient?

Patient details
Condition h istory?
Mood: anxious/angry/in a
hurry/uncooperative/
depressed?

Questions
What questions can I ask?
(aim to ask 5-7 questions to
get the role-play going)

How can I help them?

Explain / Advise / Educate
Persuade / Justify / Assure

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Common Question Errors

1. Can you describe me about the pain?

2. How long the pain?

3. Can you tell me where is the pain?

4. When was the pain start?

5. You are here for a chest x-ray, you?

6. What seem to be the problem?

7. How long have you had this symptoms?

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Subject Specific Questions

Activity: How many questions can you ask for each scenario?

Subject Scenario Questions

Back Pain Your patient is Laurie Wells
a 45-year-old mechanic. He
has had intermittent low
back pain for last 5 years
which is affecting his work.
He has had several sessions
with a chiropractor but the
pain has not improved.
Hepatitis A Patient is a 44 year old man
who has recently return
from overseas and presents
with symptoms suspicious of
Hep A.

Snake Bite Patient’s attends ED with

son due to possible snake
bite. Patient is very anxious
and worried about son.

Nursing care plan A three-year-old child has

been admitted with a
urinary tract infection. You
are talking to child’s parent
and need some information
about the child’s normal
habits to help you prepare
the nursing care plan.

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Patient Education in an Australian Context

Diet Guidelines for Good Health

• Now let's talk about your diet. I recommend eating a wide range of foods including

plenty of fresh fruit and vegetables.

• You can control your weight by cutting back on foods such as sugar, fats and alcohol.

• It is a good idea to use monounsaturated oils for cooking such as olive oil.

• It is important to eat less sugar and increase your intake of complex carbohydrates.

• Fibre is very important in your diet. Choose wholegrain foods such as cereals, bread

and rice.

• You can protect against high blood pressure by using less salt.

• Avoid foods that have a high salt content such as chips & take-away food.

• Try to drink more water. The recommended daily intake is about 2 litres of water a

day.

Weight Loss & Benefits of Exercise

• I’m glad you asked about how to lose weight. It will have a very positive impact on your

health and self esteem.

• Well, there are basically two simple keys to losing weight.

Firstly be careful what you eat and avoid fattening foods.

Secondly, exercise regularly to raise your metabolism and burn extra calories. Do you think you

can do that?

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Smoking

Questions
• How long have you been smoking?

• When did you start smoking?

• How many cigarettes do you smoke per day?

• Have you ever tried to quit smoking?

• Do you wake up with a cough?

Statements
• Fortunately there are many support groups and programs available to help you to
quit smoking. Would you like to hear more about that?
• You can buy nicotine patches from the pharmacy and I can refer you to Quitline.

Alcohol Consumption
Questions
• Do you drink alcohol every day?
• How much do you drink?
• Do you ever binge drink?
• Do you drink before midday?
• Have you ever felt guilty about your drinking habits?
• Has your drinking ever affected your work or personal relationships?

Health Council Guidelines

males → ______ standard drinks per day
females → ______ standard drinks per day
One standard drinks contains _______g of alcohol which equals:
– One ‘______’ of standard beer (________ml)
– One small glass of wine (_______ml)
– One ‘______’ of spirits (______ml)
• I recommend that you drink ______________.
• By that I mean, try to have at least 2 or 3 _________________per week

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Role-play Card
Setting: Hospital Ward

Health Professional

Patient is a 42-year-old male who arrived at the hospital via ambulance 10 days ago after suffering
from acute sub-sternal chest pain radiating to left arm. Patient has been diagnosed with myocardial
infarction. Patient is a businessman, married with 3 children. His condition has now stabilised however
he appears restless and worried about his condition. He is overweight and is a smoker. He has high
blood pressure.

Task

• Ask about current condition

• Provide comfort and stress the importance of a gradual transition back to normal life
• Reassure the patient that he can expect a full recovery if he follows doctor’s advice
• Discuss importance of taking medications regularly
• Discuss the importance of giving up smoking
• Provide advice on what assistance is available to assist in quitting smoking
• Provide advice on suitable diet and exercise
• Provide advice on alcohol consumption
• Discuss importance of regular rest periods between activities
• Respond to patient questions and provide reassurance

Card Analysis

Task Notes
Background information
Who am I?
Where am I?
Do I know the patient?

Patient details
Condition history?
Mood: anxious/angry/in a
hurry/uncooperative/
depressed?

Questions
What questions can I ask?
(aim to ask 5-7 questions to
get the role-play going)

How can I help them?

Explain / Advise / Educate
Persuade / Justify / Assure

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

Referring to Other Health Professionals

Activity: Complete the table below outlining what services these people or groups supply
and how they can help patients

Allied Health Professionals What do they do?

Dietician

Social Worker

Blue Nurses

Meals on Wheels

ACAT Assessment

Grief Counsellor

Pastoral advice

Community Support Group

Quitline

Alcoholics Anonymous

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au
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Speaking Booklet 2

This resource was developed by OET Online and is subject to copyright ©

Website: http://oetonline.net.au Email: steve@oetonline.net.au