CURRICULUM VITAE

RAFEEK ABDULSALAM
+91 89 43 43 43 40
me.rafeeksalam@gmail.com

IT TECHNICAL SUPPORT SPECIALIST

CAREER OBJECTIVE:

Seeking a fulfilling position as IT Support Specialist of all IT needs that offers growth
opportunities and allows me to utilize my leadership skills and experience.

WORK EXPERIENCE:

IT Support Specialist
Inspire (Bahrain) - 2017-2019

 Installing, maintaining and troubleshooting all hardware.

 Troubleshoot and analyze network related issues.
 Managing network shares & print servers.
 Creation of users, groups, contacts, and email accounts.
 Computer assembling and maintenance.
 Managing windows, Mac and office 365.

Desktop Support
Jubal Commercial Port (Saudi Arabia) - 2014-2016

 Installing, managing ID card printers or kiosks in all branches.

 Installing and troubleshooting all software and applications.
 Set up & configure IP phones.
 Installing updating, configuring OS on workstations.
 Movement of computers, Peripherals and related equipments.
 Application and OS remotely through client management solution.

EDUCATION AND CERTIFICATIONS:

 B.Com Computer application (Pursing)

 MCSA - 2016
 Microsoft Certified Professional - 2013
 Diploma in Software Engineering from STED Council - 2010
  Digital Design from Image Multimedia - 2011
 Hardware and Networking from Ultra Computers - 2009
 MS Office from Orange Computer Education

PROFESSIONAL ABILITIES:

 Ability to stick to strict deadlines.

 Ability to work well individually and in a team.
 Strong problem solving skills.
 Sincerity in completion of work.
 Ability to deal with people diplomatically

SOFTWARE SKILLS:

 Micros Opera PMS

 Adobe Photoshop
 Adobe Illustrator
 Adobe In design
 Adobe Flash
 Adobe Aftereffects
 Adobe Premiere
 MS Office

PROGRAMMING SKILLS

 HTML5
 CSS
 Java
 Python
 ASP.NET

PERSONAL DETAILS:

Date of Birth : 25-05-1990

Nationality : Indian

Marital Status : Married

Father Name : Abdul Salam

Languages : English, Arabic, Malayalam, Hindi and Tamil

Hobbies : Traveling & Music

Driving License : Bahrain and India

I hereby declare that the above stated information is true to my best knowledge and
belief. I will give my best output to your company as a good engineer in discipline
manner.

Yours faithfully

RAFEEK K A