Su lo n g P ilip in a s 20 18 : Ha k b a n g Tu n g o

s a Ka u n la ra n
0 9 No ve m b e r 2 0 18 | Cit y Sp o rt s Clu b , Ce b u

FAISAH DELA ROSA

DTI-CEODBG
GLOBAL COMPETITIVENESS REPORT CARD
CHANGE
TOP
REPORT 2018 2017 2016 2015 2014 2013 2012 2011 2010 2010/11 to SOURCE
LATEST 20%

International Finance
1. Doing Business Report 124/190 113/190 99/190 103/189 95/189 108/189 138/185 136/183 148/183 ↑ 24 Corporation
38

2. Economic Freedom Index 61/180 58/180 70/178 76/178 89/178 97/177 107/179 115/179 - ↑ 54 Heritage Foundation 36
Transparency
3. Corruption Perceptions Index 111/180 101/168 95/168 85/175 94/177 105/176 129/183 134/178 ↑ 23 International
36

68/140 ↑ 29 World Economic

4. Global Competitiveness Report **56/140 57/138 47/140 52/144 59/148 65/144 75/142 85/139 27
57/137 ↑ 12 Forum
World Economic
5. Global Enabling Trade Index - 82/136 - 64/138 n/a 72/132 n/a 92/125 ↑ 10 Forum
27
World Economic
6. Travel and Tourism Report 79/136 n/a 74/141 n/a 82/140 n/a 94/139 - ↑ 15 Forum
27

World Intellectual
7. Global Innovation Index 73/128 74/128 83/141 100/143 90/142 95/141 91/125 - ↑ 18 Property Organization
25

8. Global Information World Economic

Technology Report
- 77/139 76/143 78/148 86/144 86/142 86/138 - ↑ 9 Forum
28

9. E-Government Index 75/193 - 71/193 - 95/193 -- 88/191 -- 78/184 ↑ 3 United Nations 39

10. Fragile States Index* 48/178 54/178 54/178 48/178 52/178 59/178 56/177 50/177 - ↓2 Fund for Peace 36
World Economic
11. Global Gender Gap Report 10/144 7/144 7/145 9/142 5/136 8/135 8/135 9/142 ↑ 2 Forum
29

International Institute for

12. World Competitiveness
Yearbook
50/63 41/63 42/60 41/60 42/60 38/60 43/59 41/59 - ↓9 Management 13
Development

13. Logistics Performance Index 60/160 - 71/160 - 57/160 - 52/155 - 44/155 ↓ 16 World Bank 32

Latest Performance *Reverse Ranking 1 as worst **New Methodology

EASE OF DOING
BUSINESS REPORT

Published by:
DOING BUSINESS SURVEY: Source: 2019 Doing Business Report
Who’s up there? *World Bank adjusted the PH EODB Scores to 56.32
Philippines
Frontier
Who sets the Frontier?
Indicator 2019 2018 EODB
(2019)
Score
Rank EODB Score Rank EODB Score
Overall 124 57.68 113 58.74* New Zealand 86.59
Starting a Business 166 71.97 173 68.88 New Zealand 99.98
Dealing With Hong Kong SAR,
Construction Permits 94 68.58 101 66.84 88.24
China
Getting Electricity 29 87.45 31 84.31 UAE 100
Registering Property 116 57.56 114 57.55 New Zealand 94.89
Getting Credit 184 5.00 142 30.00 2 Economies 100
Protecting Investors 132 43.33 146 40.00 Kazakhstan 85.00
Paying Taxes Hong Kong SAR,
94 71.80 105 69.27 99.71
China
Trading Across Borders 104 69.90 99 69.39 14 Economies 100
Enforcing Contracts 151 45.96 149 45.96 Singapore 84.53
Resolving Insolvency 63 55.22 59 55.22 Japan 93.45
Comparison of Global Rank, EODB Scores and EODB Score Changes,
2018-2019: Philippines vs ASEAN
*World Bank adjusted the PH EODB Scores to 56.32

EODB EODB Score

Position Rank Rank EODB Score Rank
Economy Score Changes
in ASEAN (2019) (2018) (2018) 2018-2019
(2019) 2018-2019
1 Singapore 2 85.24 2 84.57 0 +0.27
2 Malaysia 15 80.60 24 78.43 +9 +2.57
3 Thailand 27 78.45 26 77.44 -1 +1.06
4 Brunei 55 72.03 56 70.60 +1 +1.85
5 Vietnam 69 68.36 68 67.93 -1 +1.59
6 Indonesia 73 67.96 72 66.47 -1 +1.42
7 Philippines 124 57.68 113 58.74* -11 +1.36
8 Cambodia 138 54.80 135 54.47 -3 +0.41
9 Lao PDR 154 51.26 141 53.01 -13 +0.11
10 Myanmar 171 44.72 171 44.21 0 +0.51
Source: 2019 Doing Business Report
5
UPGRADES AND DOWNGRADES
Source: 2019 Doing Business Report
Philippine Rankings 2018-2019

+7 Starting a Business
From 173 to 166
Registering Property
-2
From 114 to 116
Dealing with
+7 Construction Permits Getting Credit
-42
From 101 to 94 From 142 to 184

+2 Getting Electricity
From 31 to 29
Trading Across Borders
-5
From 99 to 104

+14 Protecting Minority

Investor
Enforcing Contracts
-2
From 149 to 151
From 146 to 132

+11 Paying Taxes Resolving Insolvency

-4
From 105 to 94 From 59 to 63
UPGRADES AND DOWNGRADES
Source: 2019 Doing Business Report
Philippine EODB Scores 2018-2019

Starting a Business Enforcing Contracts

From 68.66 to 71.97 EODB Score: 45.96
Protecting Minority
Dealing with Investor
Construction Permits From 40.00 to 43.33 Resolving Insolvency
From 66.84 to 68.58 EODB Score: 55.22
Paying Taxes
Getting Electricity From 69.27 to 71.8
From 84.31 to 87.45
Trading Across Borders
Registering Property From 69.39 to 69.9
From 57.55 to 57.56 Getting Credit
From 30.00 to 5.00
Area Code: 113
Rank Economy EODB Score
120 Egypt, Arab, Rep. 58.56
121 Honduras 58.22
122 Cote d’Ivoire 58.00
123 Ecuador 57.94
124 Philippines 57.68
123 Belize 57.13
126 Tajikistan 57.11
127 Uganda 57.06
128 Iran, Islamic Rep. 56.98
129 Barbados 56.78
130 St. Vincent and the Grenadines 56.35
Source: 2019 Doing Business Report
Ea s e o f Do in g Bu s in e s s a n d
Effic ie n t Go v e r n m e n t
S e r v ic e s De liv e r y
Ac t o f 2 0 18
R . A . 1 1 0 3 2
 RA 11032: Salient Features
• Declaration of Policy (Section 2)
• Coverage (Section 3)
• Reengineering of Systems and Procedures (Section 5)
• Citizen’s Charter (Section 6)
• Zero Contact Policy (Section 7)
• Accessing Government Services (Section 9 )
• Automatic Approval / Automatic Extension (Sec. 10)
• Streamlining of Local Permits and Licenses (Section 11)
• Streamlining of BFP -related permits and certificates (Section 12)
• Government Technology (Sections 13/14/26)
• Interconnectivity Infrastructure (Section 15)
• Anti -Red Tape Authority and EODB/ARTA Advisory Council (Secs. 17 to 19)
• Report Card Survey (Section 20 )
• Violations and Persons Liable (Section 21)
• Penalties and Liabilities (Section 22)
• Jurisdiction and Immunity (Sections 23 /24/25)
• Transitory Provisions (Section 27)
• Congressional Oversight (Section 28)
• Appropriations (Section 29)
• Implementing Rules and Regulations (Section 30)
• Final Provisions (Sections 31/32/33)
RA No . 110 3 2
A GAME CHANGER.
GROUNDBREAKING.
• Signed on May 28, 2018
• Published in two (2)
newspapers of general
circulation on June 2, 2018
the Official Gazette on June
11, 2018
• Effective 17 June 2018
• IRR to be promulgated on
October 22, 2018
 Th e la w e ffe c t iv e ly a m e n d s
RA 9 4 8 5 : An t i-Re d Ta p e Ac t o f 2 0 0 7
SCOP E business -re la t e d / n o n -b u sin e ss
re la t e d

COVERAGE a ll g o ve rn m e n t a g e n c ie s in c lu d in g
q u a si-ju d ic ia l a g e n c ie s

ADDITIONAL • Au t o m a t io n
PROVISIONS • Ze ro c o n t a c t p o lic y
• LGU-re la t e d p ro visio n s
• Co n n e c t ivit y in fra st ru c t u re
• Vio la t io n s a n d p e n a lt ie s
 RA 110 3 2 in a nutshell

Promoting
Good Regulatory Practices
Embracing Setting Adopting Governance/
Customer standards on information and Institutional
Centricity Prescribed communication
arrangements
Re p e a l o f Processing technologies /
Re e n g in e e rin g Re g u la t o ry
Ou t d a t e d , Time Government
Go ve rn m e n t Im p a c t
Re d u n d a n t Technology
Sys t e m s a n d As s e s s m e n t
La w s a n d (GovTech)
P ro c e d u re s
Is s u a n c e s
 “
It is h e re b y d e c la re d t h a t t h e p o lic y o f t h e St a t e t o p ro m o t e
in t e g rit y, a c c o u n t a b ilit y, p ro p e r m a n a g e m e n t o f p u b lic a ffa irs
a n d p u b lic p ro p e rt y a s w e ll a s t o e st a b lish e ffe c t ive p ra c t ic e s,

2
SECTION
a im e d a t efficient turnaround of the delivery of
government services a n d t h e p re ve n t io n o f g ra ft a n d
Declaration
c o rru p t io n in t h e g o ve rn m e n t . To w a rd s t h is e n d , t h e St a t e sh a ll
m a in t a in h o n e st y a n d re sp o n sib ilit y a m o n g h is p u b lic o ffic ia ls of
a n d e m p lo ye e s, a n d sh a ll t a ke a p p ro p ria t e m e a su re s t o Policy
p ro m o t e t ra n sp a re n c y in e a c h a g e n c y w it h re g a rd t o t h e
m a n n e r o f t ra n sa c t in g w it h t h e p u b lic , w h ic h sh a ll e n c o m p a ss
a p ro g ra m fo r t h e a d o p t io n o f sim p lifie d re q u ire m e n t s a n d
p ro c e d u re s t h a t w ill re d u c e re d t a p e a n d expedite business
and non -business related transactions in g o ve rn m e n t .”
Co v e r a g e (S e c . 3 ) National Government
Agencies (NGAs)
All government offices and
a g e n c ie s in c lu d in g :

Local Government Units (LGUs)

Other Government Instrumentalities

(whether located in the Philippines or abroad)

Government Owned & Controlled

Corporations (GOCCs)
 P r o m o t in g
Go o d Re g u la t o r y P r a c t ic e s
• Reengineering Government
Systems and Procedures
• Regulatory Impact Assessment
• Repeal of Outdated, Redundant
Laws and Issuances
• All agencies which provide government
services are hereby mandated to
regularly undertake:

5
SECTION
Co st c o m p lia n c e a n a lysis a n d t im e
a n d m o t io n st u d ie s; Re e n g in e e rin g o f
Sys t e m s a n d
Eva lu a t io n a n d im p ro ve m e n t o f t h e ir P ro c e d u re s
t ra n sa c t io n syst e m s a n d p ro c e d u re s;
and
Re e n g in e e r t o re d u c e b u re a u c ra t ic
re d t a p e a n d p ro c e ssin g t im e .
• All proposed regulations shall undergo
regulatory impact assessment ( RIA)
• RIA sh a ll b e u se d t o e st a b lish t h a t t h e

5
p ro p o se d re g u la t io n d o e s n o t a d d : SECTION

 u n d u e re g u la t o ry b u rd e n Re e n g in e e rin g o f
Sys t e m s a n d
 c o st t o t h e a g e n c ie s a n d t h e P ro c e d u re s
a p p lic a n t s o r re q u e st in g p a rt ie s.
• W h e n n e c e ssa ry, a n y p ro p o se d
re g u la t io n m a y u n d e rg o p ilo t
im p le m e n t a t io n t o a sse ss re g u la t o ry
im p a c t .
Anti -Red Tape Authority (ARTA) shall :
• coordinate with all government
offices in the review of

5
SECTION
• existing laws
• executive laws Re e n g in e e rin g o f
• executive issuances and Sys t e m s a n d
P ro c e d u re s
• local ordinances
• recommend the repeal if deemed
outdated, redundant, and if
regulation adds undue regulatory
burden to the transacting public .
 Em b r a c in g
Cu s t o m e r -Ce n t r ic it y
• All government agencies shall set up their
respective most current and updated service
standards t o b e kn o w n a s t h e Cit ize n 's Ch a rt e r

• Th e Cit ize n ’s Ch a rt e r sh a ll d e t a il:

a) comprehensive and uniform checklist for SECTION

6
each type of application or request ;
b ) p ro c e d u re t o o b t a in a p a rt ic u la r se rvic e ;
Cit iz e n ’s Ch a rt e r
c ) p e rso n /s re sp o n sib le fo r e a c h st e p ;
d ) m a xim u m t im e t o c o n c lu d e t h e p ro c e ss;
e ) d o c u m e n t /s t o b e p re se n t e d , if n e c e ssa ry;
f) a m o u n t o f fe e s, if n e c e ssa ry; a n d
g ) p ro c e d u re fo r filin g c o m p la in t s
• All government agencies including local government
units (LGUs) shall adopt a zero -contact policy .

• No government officer or employee shall have any

contact with any applicant or requesting unless

7
strictly necessary , except : SECTION
‒ d u rin g t h e p re lim in a ry a sse ssm e n t o f t h e re q u e st Ze ro
‒ P a ym e n t
‒ In c a se o f c o m p le x/h ig h ly t e c h n ic a l t ra n sa c t io n s. Co n t a c t
P o lic y
• DICT sh a ll c o m p le t e a w e b -b a se d so ft w a re e n a b le d
b u sin e ss re g ist ra t io n syst e m

• On c e t h e b u sin e ss re g ist ra t io n syst e m is c o m p le t e d ,

a ll t ra n sa c t io n s sh a ll b e c o u rse d t h ro u g h su c h syst e m .
All government agencies and offices shall adopt the
following :

• Acceptance of Applications or Requests (You need to

issue an Acknowledgment Receipt!. Check for

9
completion before issuing AR)
• Issu e t h e a p p lic a n t a u n iq u e id e n t ific a t io n n u m b e r SECTION
(You need to invest in a document tracking system!) Ac c e s s in g
• De n ia l o f Re q u e st fo r Ac c e ss t o Go ve rn m e n t Se rvic e
(You need to have a written notice)
Go ve rn m e n t
• Lim it sig n a t o rie s t o 3. In c a se a u t h o rize d sig n a t o ry is Se rvic e s
o n OB, a n a lt e rn a t e sh a ll b e d e sig n a t e d . Use
electronic signature or pre -signed licenses with
adequate security.
• Ele c t ro n ic Ve rsio n s o f Lic e n se s, P e rm it s, Ce rt ific a t io n s
o r Au t h o riza t io n s
• Ad o p t io n o f W o rkin g Sc h e d u le s t o Se rve Ap p lic a n t s o r
Re q u e st in g P a rt ie s
• Est a b lish m e n t o f P u b lic Assist a n c e /Co m p la in t s De sk
• If government fails to approve or disapprove
within prescribed time, said application SHALL
BE DEEMED APPROVED

• All re q u ire d d o c u m e n t s h a ve b e e n su b m it t e d

10
SECTION
a n d a ll re q u ire d fe e s a n d c h a rg e s h a ve b e e n p a id . Au t o m a t ic
Ap p ro va l /
• Go ve rn m e n t t o issu e a c kn o w le d g e m e n t re c e ip t
t o g e t h e r w it h t h e o ffic ia l re c e ip t fo r p a ym e n t o f Au t o m a t ic
a ll re q u ire d fe e s issu e d t o t h e a p p lic a n t o r Ext e n s io n
re q u e st in g p a rt y.

• AR /OR sh a ll b e e n o u g h p ro o f o r h a s t h e sa m e
fo rc e a n d e ffe c t
• Use of Unified Business Application Form

• Establishment of Business One Stop Shop (BOSS)

11
• Cities/Municipalities are mandated to automate their
SECTION
business permitting and licensing system within 3 STREAMLINING
years.
OF LOCAL
• Barangay clearances and permits related to doing GOVERNMENT
business shall be applied, issued, and collected at the
city/municipality. PROCEDURES
• At the local government level, the city or municipal business
process and licensing office shall not require the same
documents already provided by an applicant or requesting
party to the local government departments.
S e t t in g S t a n d a r d s
o n P r e s c r ib e d
P r o c e s s in g Tim e
 W o rkin g d a ys fo r W o rkin g d a ys fo r Highly
simple transactions Technical Application

45 working days
4
W o rkin g d a ys fo r
Th is c a n b e e xt e n d e d fo r a n o t h e r
complex transactions
t w e n t y (20 ) w o rkin g d a ys*

The number of signatories
lim it e d t o a maximum of three (3) signatures from 5
signatories.
5
*
Application or request for
in a n y d o c u m e n t sh a ll b e license, clearance, permit or
authorization which require
the approval of the local
Sangguniang Bayan,
Sangguniang Panlungsod,
or the Sangguniang
Panlalawigan.
 TYPE OF
NUMBER OF DAYS
APPLICATION
Streamlined
Procedures for

12
Fire Safety Evaluation Securing Fire Safety
seven (7) working days. SECTION
Clearance (FSEC) Evaluation
Clearance, Fire
Safety Inspection
Fire Safety Inspection Certificate, and
seven (7) working days.
Clearance (FSIC) Certification of Fire
Incidents for Fire
Insurance.
Certification of Fire twenty (20) working days
Incident (CFI) (extended once)
• Co-location with the Business One Stop Shop (BOSS);

• BFP may enter into agreements with cities/municipalities,

allowing the latter to be deputized as assessors and/or Streamlined
collecting agents for the fire safety inspection fees . Procedures for

12
SECTION Securing Fire Safety
• Bureau of Fire Protection shall not sell, offer or Evaluation
recommend specific brands of fire extinguishers and Clearance, Fire
other fire safety equipment to any applicant or
Safety Inspection
requesting party or business entity .
Certificate, and
An y vio la t io n t h e re o f sh a ll b e p u n ish a b le b y im p riso n m e n t Certification of Fire
o f o n e (1) ye a r t o six (6 ) ye a rs a n d a p e n a lt y o f n o t le ss t h a n Incidents for Fire
P h p 5 0 0 ,0 0 0 .0 0 b u t n o t m o re t h a n P h p 2,0 0 0 ,0 0 0 .0 0 . Insurance.
 TYPE OF GOVERNTMENT
TYPE OF APPLICATION NUMBER OF DAYS
AGENCY/OFFICE

Processing and approval BARANGAY Seven (7) working days

of licenses, clearances,
permits or authorizations NGAs Seven (7) working days

15
for the installation and
operation of SECTION
LGUs Seven (7) working days
telecommunication,
broadcast towers,
In t e rc o n n e c t ivit y
facilities, equipment and LOCAL LEGISLATIVE BODY non-extendible period In fra s t ru c t u re
of twenty (20) working
service
days De ve lo p m e n t
• Homeowner’s association shall be given ten (10) working days t o re fe r t o
a sso c ia t io n m e m b e rs, p ro vid e d t h a t non extendible of 30 days t o g ive it s
c o n se n t o r d isa p p ro va l

• ARTA a n d DICT t o re vie w a n d re c o m m e n d re p e a l o f o u t d a t e d , re d u n d a n t

a n d u n n e c e ssa ry lic e n se s, c le a ra n c e s, p e rm it s o r a u t h o riza t io n s b e in g
re q u ire d b y NGAs, LGUs, a n d p riva t e e n t it ie s w it h in t h re e (3) m o n t h s u p o n
t h e a p p ro va l o f t h e IRR
 Ad o p t in g in fo r m a t io n a n d
c o m m u n ic a t io n s t e c h n o lo g ie s /
Go v e r n m e n t Te c h n o lo g y (Go v Te c h )
• Central Business Portal - a central system to
receive applications and capture application data
involving business -related transactions, including
primary and secondary licenses, and business SECTIONS
clearances, permits or authorizations issued by

13
the local government units .

• Issue rules and guidelines on the: Central

‒ e st a b lish m e n t , o p e ra t io n a n d m a in t e n a n c e o f Business
t h e c e n t ra l b u sin e ss p o rt a l; a n d Portal
‒ u se o f e le c t ro n ic sig n a t u re s

• DICT is m a n d a t e d t o im p le m e n t a n
In t e rc o n n e c t ivit y In fra st ru c t u re De ve lo p m e n t
P ro g ra m fo r in t e rc o n n e c t ivit y b e t w e e n a n d
a m o n g NGAs a n d LGUs
• Philippine Business Databank shall provide
access to data and information of registered
business entities for purposes of verifying the
validity, existence of and other relevant SECTIONS

14
information pertaining to business entities .

• All concerned NGAs and LGUs to link their

own database with the system
Philippine
Business
• Periodically submit updates relevant to the Databank
information registered with them

• NGAs and LGUs shall not require the same

documents already provided to the local
government departments in connection with
other business -related licenses .
• Within three (3) years after the effectivity of
the Act, automate business -related
transactions through development of : SECTIONS

26
‒ n e c e ssa ry so ft w a re ;
‒ t e c h n o lo g y-n e u t ra l p la t fo rm s; a n d Transition
‒ se c u re in fra st ru c t u re from Manual
to Software
• DICT t o e n su re t h a t a ll t h ird (3rd ), fo u rt h (4t h ), Enabled
fift h (5 t h ) a n d sixt h (6 t h ) c la ss m u n ic ip a lit ie s
a n d p ro vin c e s a re p ro vid e d w it h appropriate Business
equipment and connectivity , information Transaction
and communications technology platform ,
training and capability building
 Go v e r n a n c e /
In s t it u t io n a l
Ar r a n g e m e n t s
 COMPOSITION
• Dire c t o r Ge n e ra l (DG) w it h a ra n k o f Se c re t a ry

• (3) De p u t y Dire c t o rs Ge n e ra l (DDG)

• DDG fo r le g a l,

17
• DDG fo r o p e ra t io n s SECTION
• DDG fo r a d m in ist ra t io n a n d fin a n c e . Cre a t io n o f t h e
*Attached under the Office of the President (OP). An t i-Re d Ta p e
Au t h o rit y
TENURE & EMPLOYMENT STATUS (ARTA)*

• DG – Appointed and co -terminus with the President of the

Philippines

• DDG – Appointed by the President of the Philippines. The

DDG are career officials with a rank equivalent to
Undersecretary
POWERS & FUNCTIONS
(a) Implement and oversee a national
policy on anti -red tape and ease of doing
business;

17
(b) Implement various ease of doing SECTION
business and anti -red tape reform
initiatives aimed at improving the ranking Cre a t io n o f t h e
of the Philippines; An t i-Re d Ta p e
(c) Monitor and evaluate the compliance of Au t h o rit y
agencies covered under the law, and
issue notice of warning to erring and/or
non -complying government employees
or officials
POWERS & FUNCTIONS
(g) Review proposed major regulations
of government agencies using
submitted regulatory impact

17
SECTION
assessments, subject to
proportionality rules Cre a t io n o f t h e
(k) Ensure public access to information An t i-Re d Ta p e
on regulatory management system Au t h o rit y
and changes in laws and regulations
by establishing the Philippine
Business Regulations Information
System
 COMPOSITION
Chairperson - Secretary of the DTI
Vice -Chairperson - Director General of the
Authority

19
SECTION
Members: Secretaries of the DICT, DILG and
Department of Finance (DOF), and two (2)
St ru c t u re o f t h e
representatives from the private sector EODB/ARTA
Ad vis o ry Co u n c il
National Competitiveness Council will be renamed and
reorganized as Ease of Doing Business and Anti -Red
Tape Advisory Council, will be the policy and advisory
body to the Authority.
• All agencies providing government services shall be
subjected to a Report Card Survey (RCS).

• RCS sh a ll b e in it ia t e d b y t h e Au t h o rit y, in c o o rd in a t io n
w it h t h e CSC, a n d t h e P h ilip p in e St a t ist ic s Au t h o rit y
(P SA),

20
SECTION
• RCS sh a ll b e u se d t o o b t a in :
‒ fe e d b a c k o n h o w p ro visio n s in t h e Cit ize n 's Ch a rt e r
a n d t h e Ac t a re b e in g fo llo w e d a n d h o w t h e a g e n c y
Re p o rt Ca rd
is p e rfo rm in g ; Su rve y
‒ in fo rm a t io n a n d /o r e st im a t e s o f h id d e n c o st s
in c u rre d b y a p p lic a n t s o r re q u e st in g p a rt ie s t o
a c c e ss g o ve rn m e n t se rvic e s

• Th e re su lt o f t h e su rve y sh a ll b e c o m e basis for the

grant of awards, recognition and/or incentives for
excellent delivery of services in all government
agencies .
1. Refusal to accept application or request with complete
requirements being submitted by an applicant or requesting party
without due cause ;

2. Imposition of additional requirements other than those listed in the

Citizen’s Charter ;

3. Imposition of additional costs not reflected in the Citizen’s Charter ;

21
SECTION
4. Failure to give the applicant or requesting party a written notice on
the disapprova l of an application/request ;
Vio la t io n s a n d
5. Failure to render government services within the prescribed P e rs o n s Lia b le
processing time on any application or request without due cause ;

6. Failure to attend to applicants or requesting parties who are within

the premises of the office or agency concerned prior to the end of
official working hours and during lunch break ;

7. Failure or refusal to issue official receipts ; and

8. Fixing and/or collusion with fixers in consideration of economic

and/or other gain or advantage .
PENALTIES :

(a) First Offense :

• Administrative liability with six (6) months
suspension

22
(b) Second Offense : SECTION
• Administrative liability and Criminal liability with
dismissal from the service, perpetual P e n a lt ie s a n d
disqualification from holding public office and
forfeiture of retirement benefits and Lia b ilit ie s
• Imprisonment : one (1) year to six (6) years
• Fine : not less than Five Hundred Thousand Pesos
(P500 ,000 .00 ) but not more than Two Million Pesos
(P2,000 ,000 .00 ).

• In case of Fixing and/or collusion with fixers , the

penalty and liability for Second Offense shall apply .
• The finding of administrative liability under this Act shall not
be a bar to the filing of criminal, civil or other related charges
under existing laws arising from the same act or omission as
herein enumerated .
SECTIONS

23
• The administrative jurisdiction on any violation of the
provisions of this Act shall be vested in either the CSC, or the
Office of the Ombudsman .

• Any public official or employee or any person having been

charged with another under this Act and who voluntarily
gives information pertaining to an investigation or who 24 J u ris d ic t io n
a n d Im m u n it y

25
willingly testifies therefore, shall be exempt from prosecution
in the case/s where his/her information and testimony are
given . The discharge may be granted and directed by the
investigating body or court upon the application or petition
of any of the respondent/accused -informant and before the
termination of the investigation
• ARTA DG to determine organizational structure
and personnel complement .

• DTI-Competitiveness Bureau as ARTA temporary

secretariat . Existing DTI CB Staff shall have

27
SECTION
option to transfer .
Tra n s it o ry
• All regulatory management programs and anti - P ro vis io n s
red tape initiatives to be gathered by the
Authority . DTI, CDA, NCC, DOF, DAP, and NEDA
to submit to ARTA project status .

• ARTA to conduct information dissemination

campaign on RA 11032
• Congressional Oversight Committee on Ease of Doing
Business (COC -EODB) to consist of 5 members each from
Senate and House of Representatives

SENATE
• Committee on Trade and Commerce and
Entrepreneurship - Chair

28
• Civil Service, Government Reorganization and SECTION
Professional Regulation, and
• Economic Affairs
HOR Co n g re s s io n a l
• Committee on Trade and Industry - Chair Ove rs ig h t
• Civil Service and Professional Regulation
• Government Reorganization, and
• Economic Affairs.

• Oversight Committee shall cease to exist after five (5) years

upon effectivity of this Act.
• Secretariat of the COC -EODB from existing personnel of
congressional committees
• The amount necessary to carry out the
provisions of this Act shall be charged against
the current year’s appropriations of the

29
SECTION
concerned agencies. In addition, the amount of
THREE HUNDRED MILLION PESOS
(P300,000,000.00) as initial funding for the Ap p ro p ria t io n s
Authority to be charged against the
unexpended contingency funds of the Office of
the President is hereby appropriated.
ARTA, CSC, and DTI to coordinate with:
1. DICT
2. DOF

30
SECTION
3. DILG
4. NEDA
5. PSA Im p le m e n t in g
6. CDA In promulgating Ru le s a n d
7. SEC
8. Office of the Ombudsman,
Re g u la t io n s
9. Housing and Land Regulatory Board (HLURB),
10. Union of Local Authorities of the Philippines (ULAP)

In the promulgation of the IRR within ninety (90) working

days fro m t h e e ffe c t ivit y o f t h is Ac t
“Makiisa para sa isang Mabilis,
Malinis, Maasahan at may
Malasakit na Pamahalaan —Para
sa Maginhawang Pamumuhay
ng Mamayang Pilipino.”
- P re s. Ro d rig o Ro a Du t e rt e
 Thank you.
DEP ARTMENT OF TRADE AND INDUSTRY COMP ETITIVENESS BUREAU (DTI-CB)
THE TEMPORARY SECRETARIAT OF THE ANTI -RED TAPE AUTHORITY

a r t a @d t i.g o v.p h

w w w .a r t a .g o v.p h ARTA Go vp h @ARTAg o vp h