Quick Reference Guide

The laser imager’s display screen shows status and error information.
NOTE: This example screen shows the location of each symbol. When operating, the
imager displays different combinations of these codes and symbols to communicate
the status. For more information, see the User Manual.

Description Normal Action

state
Film count On Displays the film count for upper/lower film cartridges. When 0 displays, replace the
empty cartridge.
Indicator light On/green Green—Indicates the active film cartridge, for example, when printing.
Amber—There is an issue with the indicated film supply, such as a jammed film.
Power On/green Green—Ready to print. The symbol flashes during printing.
Amber—Not ready to print. Wait or correct the condition.
Status or Off This guide provides a list of the codes and how to respond. See page 2.
Error code If a print job requires a different film size and/or type from the loaded films, the
requested size and type displays along with the Film size symbol (see below). For
mammography film, an M displays in front of the film size, B indicates the blue base
film, and C indicates clear base film. Load the requested film size and type.
Film size Off If on, the print job requires a different film size and/or type than the currently loaded
film. Load the requested film size/type to continue printing.
You can also press this symbol for three seconds, until the imager beeps twice, to
cancel all pending print jobs that require an unavailable media size and/or type.
Calibrate or On/blue Blue—Calibration might be needed if the symbol is on and code 624, 631, or 632
Test print appears. Press the symbol to calibrate the upper or lower film cartridge.
Amber—There was an issue with the calibration. Press the Calibrate symbol to
manually calibrate. Depending on the issue, you may be able to keep printing (631 or
632 error), or it might be necessary to load a different film cartridge (624 error).
To make a test print, press the Calibrate symbol for three seconds until the imager
beeps twice. The test print varies depending on the type of film.
Pause Off If the symbol is on, the film cartridge cover is open. To avoid exposing the film to light,
do not open the film supply door until the symbol turns off. Press the symbol to close
the film cartridge cover, and then wait for the symbol to turn off.
Note: The symbol is on while processing images, etc.
Restart Off If the symbol is on, you must restart. Press the imager’s power switch off, and then
on. The power switch is on the lower back of the imager.
Film jam Off If the symbol is on, film is jammed. Check the error code to locate the jam and
remove the jammed film. See page 2.
Maintenance Off If the symbol is on, maintenance is required. Check the error code:
• 449—Replace the filter. (See the User Manual.) After replacing the filter, reset
the imager: press and then release the Maintenance symbol and either Calibrate
symbol at the same time.
• 550—Call a qualified service provider for preventive maintenance.

Pub No. AA3085_en 2012-12-31

Status and Error Codes Removing the Left Cover (Figure 1)
See the User Manual for more information about the errors. 1. Open the film
For errors not in this list:
supply door.
1. Restart the imager.
2. If the error persists, contact a qualified service provider 2. Remove the top
for support. cover.
3. Turn the knurled
Code Action knobs by hand
116 Film jam in Area 1. (1, 2).
118, 119, 125 Reinsert the film cartridge.
139, 175, 178 Reinsert the film cartridge or insert a new
cartridge.
145, 146 Insert a supported film cartridge.
177 Open, then manually close, the film Code 302/Jam in Area 1
cartridge. See Figure 2, item 8. 1. Remove the top and left covers. See Figure 1.
2. Check for jammed film: remove the cartridge and check for film. If the
200 Load the requested film type and size for
jammed film is not loose, turn the exposure transport (6) and vertical
jobs that are waiting for film.
transport (7) knobs clockwise to remove the film from the rollers.
209 Close the open cover and restart. 3. If you have not found the jammed film, take the cartridge to a dark
302 Film jam in Area 1. room and carefully open the cover. Remove any misplaced film, then
close and reinsert the cartridge.
323, 325 Film jam in Area 2. 4. Reinstall/close the covers.
326 Film jam in Area 2 or 3.
400, 410, 411, Resend the print job from the image Code 116/Jam in Area 1 OR Code 323/Jam in Area 2
420, 430 source. 1. Open the film supply door and remove the film cartridge.
449 Change the filter. 2. Remove any film from Area 1 (upper or lower).
3. Reinsert the film cartridge and close the film supply door, OR if you
543, 544 Film jam in Area 3. have not found the jammed film, continue with the next step.
550 Call for service (preventive maintenance). 4. Remove the top and left covers. See Figure 1. Check for jammed film.
624, 631, 632 Calibrate. If the error persists, insert a 5. If you have not found the jammed film:
new film cartridge. • 116—Take the cartridge to a dark room and carefully open the
cover. Remove any misplaced film, then close the cartridge.
701 Close the open cover. • 323—If the film cartridge is not fully closed, manually close the
705 The imager is restarting. Wait until the cartridge using the rollback knobs (8), carefully turning counter-
restart is complete. clockwise. Remove any misplaced film. If the jammed film is not
loose, turn the exposure transport (6) and vertical transport (7)
Correcting Film Jams knobs clockwise to remove the film from the rollers.
6. Reinsert the cartridge, and reinstall/close the covers.

5 Code 325/Jam in Area 2 OR Code 326/Jam in Area 2 or 3

3 4
1. Remove the top and left covers. See Figure 1.
• 325—Remove any film from Area 2.
6 • 326—Rotate the processor drum (5) and the exit roller (4) knobs
clockwise until a film exits. If a film does not exit, remove any film
from Area 2.
1 2. If the film is not loose, turn the exposure transport (6) and vertical
2 transport (7) knobs clockwise to remove the film from the rollers.
3. Reinstall/close the covers.

1 Code 543, 544/Jam in Area 3

7 8
1. Remove any film from the exit tray.
2. Remove the top cover and remove any film.
3. If you have not found the jammed film, remove the left cover. See
Figure 1.
4. Rotate the exit roller knob (4) clockwise until a film exits.
H241_0002DC

Film Jam Areas (Figure 2) 4—Exit Roller Knob 5. Pivot the heat shield open and check for jammed film in the processor
5—Processor Drum Knob
1—Upper/lower film supply drum area. If necessary, carefully rotate the processor drum knob (5)
6—Exposure Transport Knob
2—Film path clockwise and remove any film.
7—Vertical Transport Knob
3—Processor/densitometer 6. Reinstall/close the covers.
8—Rollback Knobs

Pub No. AA3085_en, Rev. C, 2012-12-31
© Carestream Health, Inc., 2012
Printed in China.
Publication History: Carestream Health, Inc.
Rev A: 2012-09-28, Preliminary release for limited distribution. 150 Verona Street
Rev B: 2012-10-15, Updated the left cover removal illustration. Rochester, New York 14608
Rev C: Minor technical updates. First general release/distribution. United States