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Business Communication Assignment
Business Communication Assignment
Etiquettes
Answer1:
Communication: Communication is the process by which
information is exchanged between individuals. Communication is
not only significant but also essential for it's very existence and
operation . Communication is always required to get things done.
The importance of effective communication is for the recever to
decode the message effectively, not just ensuring simple delivery.
Communcation is faster:
Technology allows us to communicate with anyone at a distant
place very easily. Infact thanks to emails and text messages, we
can send messages to other time zones all across the world,
regardless of language issues.
Deliberacy in planning:
Efficiency:
Documentation:
Lower costs:
Targeted Marketing:
Answer 2.
Communication Audit
The value of quality communication and it's relationship to
organisational efficiency and effectiveness has been widely
recognised.It has been argued that:
An audit provides a process for aquiring data for analysis and the
analysis relates to communication processes and practices within
the organisation. Functionally a communication audit can tell
organisation:
∙ Lack of information
∙ Undue power of the grapevine
∙ Lack of timelines of information
∙ Poor upward communication
∙ Faulty channels of communication
∙ Lack of visibility of senior managers
∙ Unproductive meetings
∙ One-on-one interviews
∙ Focus Groups
∙ Online or telephone surveys
∙ Media Analysis
Take time to analyze each communication piece. Ask all the above
mentioned questions. Create a written list of what worked and
what not. Survey a few trusted staff and clients. Then evaluate all
the data on the basis of the complete information collected.
Step 4. Query your Customers.
Take help of your clients in your audit. Ask them questions about
and related to the communication pattern.
Internal audience i.e. staff and volunteers' opinion serves the most
significant purpose in analysing the organisation communication
as they have a closure and clear picture of what is going on.
Keep all your press coverage in a media binder. This can include
television and radio tapes or transcipts or web coverage. It must
be spread around a table and must be analised for the frequency
of it's reach, tone and impact.
Pull all the data from the previous steps and prepare a simple
SWOT chart, seggregating the strengths, weaknesses,
opportunities and threats for effective communication. Analyse
how can we capitalize on strengths, stop weaknesses, maximize
opportunities and defend against threats
Answer 3.
A.) Impact of Outward Appearance
Dress
Accessories
Pearls, white gold, silver and precious will look very elegant
rather than chunky gold jwellery.
A fine bracelet with western dress or bangles that do not
jingle with an Indian attire.
One inch earings, nose pins and studs are acceptable.
Shoes and wallets must be of matching colour.
Good quality of accesories like hand bag, watch, mobile
cover, keychain etc.
Makeup