Training & Procedure Manual For Flight Dispatcher Approval

GOVERNMENT OF INDIA
DIRECTORATE GENERAL OF CIVIL AVIATION
Training & Procedure Manual

For Flight Dispatcher Approval
Flight Standards Directorate

Issue I (August 2017)
Rev 1 - 17-11-2017
Procedure and Training Manual Contains the procedure adopted for

approval of Flight Dispatchers in Flight Standards Directorate.
Training & Procedure Manual for Flight Dispatcher Approval
Issue 1, Rev I, Dated 17 Nov 2017
PREFACE
The Training & Procedure Manual has been prepared for use and guidance of
Officers of Flight Standards Directorate, involved with the task of Issue/Renewal of
Flight Dispatchers approval.
All matters pertaining to Officer’s duties, responsibilities and procedures regarding

Issue/Renewal of Flight Dispatchers approval have been covered to the extent
possible. Officers are expected to use good judgment while dealing with the matters
where specific guidance has not been given. The officers should follow the
provisions contained in Civil Aviation Requirements (CAR) Section 7, Series M,
Part II and Aircraft Rules, 1937, while exercising authority for Issue/Renewal of
Flight Dispatchers approval.
The manual will be updated from time to time based on suggestions received or to
incorporate any changes in the procedures that may be carried out.
Sd/-
(Lalit Gupta)
Joint Director General
(Approved Vide AV. 22031/65/2017-FSD dated: 17th November 2017)
1
REVISIONS
The revisions are carried out as and when required to accommodate

the amendments made in Aircraft Rules, Civil Aviation Requirements and to
enhance the efficiency of approval procedure.
The space below is provided to keep a record of such revisions.
RECORD OF REVISIONS
No. Date of revision Remarks

Issue-1 02-08-2017
Issue-1, Rev-I 17-11-2017 Effective Page 11-13
2
TABLE OF CONTENTS
Para Sub-Para Topics Page no.
1. Introduction 04
2. Workforce 04
3. Procedure for processing applications for Flight 04
Dispatcher
4. Duties & Responsibilities 06
4.1 Director of Operations 06
4.2 Dy.Director of Operations 06
4.3 Asst. Director of Operations 06
4.4 Operations Officer 06
4.5 Section Officer 07
5. Training Program 07
5.1 Initial training 07
5.2 On-the-job training 07
5.3 Refresher/Re-current training 08
5.4 Specialized training in the field of Personnel Licensing. 08
5.5 Prioritize Training 09
5.6 Record of Training 09
6. Submission channel for processing of application for 09
Flight Dispatcher approval
6.1 Initial Issue 09
6.2 Renewal 10
7. Enforcement 10
8. Filing and Record Retention system 11
8.1 Introduction 11
8.2 Filing and Recording System 11
8.3 Integrity of File and disposal post Approval 12
8.4 Archiving of Old Files and Weeding Out 12
APPENDIX-A 14
Application for initial approval of flight dispatcher
APPENDIX-B 17
Application for Renewal/Transition of Operator/ Addition
of Aircraft Type / variant of Flight Dispatcher Approval
APPENDIX-C 21
Flight Dispatcher Checklist
APPENDIX-D 23
Flight Dispatcher Checklist
3
1. INTRODUCTION:
Flight Dispatcher approval is issued by Flight Standards Directorate in accordance

with the provisions contained in Civil Aviation Requirements (CAR) Section 7, Series
M, Part II and Aircraft Rules, 1937. This Manual is issued to provide guidance and
assistance to Officers / Staff of DGCA dealing with Issue/Renewal of Flight
Dispatcher approval so that the applications received on the subject are examined,
processed and decided in a uniform, standardized and expeditious manner, with
strict compliance of the provisions of Rules and CAR etc. An applicant has to meet all
the relevant requirements contained in the Civil Aviation Requirements on the subject
for the purpose of issue or renewal of flight dispatcher approval.
2. WORKFORCE:
Flight Dispatcher approval / renewal is one of the many functions performed by

Operations officers in FSD. There is no separate methodology for determination of
strength of Operations officers to carry out flight dispatcher approval / renewal
function. At present sufficient / dedicated manpower available to conduct Flight
dispatcher approval / renewal function.
3. PROCEDURE FOR PROCESSING APPLICATIONS FOR

ISSUE/RENEWAL OF FLIGHT DISPATCHER APPROVAL IN FSD:
The applications received for Issue/Renewal of Flight Dispatcher Approval shall be

processed by the Section Officer in-charge through his sectional staff as per the
procedure given below:
3.1 Check whether the application received is in the format prescribed (Appendix-A &
Appendix-B) for the Issue/Renewal of Flight Dispatcher Approval.
3.2 Check whether all the submitted documents with the application for Issue/Renewal
are in prescribed format and complete.
3.3 Check whether the receipts generated from bharatkosh website in respect of
application fees as prescribed in CAR Section 7 Series M Part II have been enclosed.
3.4 Section Officer shall submit the application to concerned officer who shall
examine the application as follows;
a) Age: The candidate shall be not less than 21 years of age.
(Documents acceptable as evidence of date of birth /proof of age are as

follows:
(i) Class 10 Certificate from recognized Board or its equivalent; or
(ii) Birth Certificate issued by a municipal corporations/municipalities
or nagar panchayats ;)
4
b) Proof of Educational Qualification: The applicant for Flight Dispatcher

shall have passed class 10+2 or an equivalent examination with Physics
and Mathematics from a recognized Board/University.
(The status in respect of the equivalency of the Educational

Qualification or recognition of an Education Board, if needed, shall be
confirmed from the Association of Indian Universities at the following
address:-
The Secretary General
Association of Indian Universities, AIU House,
16, Comrade Indrajit Gupta Marg, New Delhi-110002
Phone No: 011-23230059
Fax No.011-23232131)
c) Nationality : Where an application shows nationality other than Indian,

check the copy of the passport for validity and nationality shown on it.
d) Knowledge : Check the results card for its validity issued by the Central
Examination Organization, New Delhi to find out:
(i) Whether results of all the applicable written examination/oral

examinations have been submitted;
(ii) Whether result card is duly signed;
(iii) Whether the name shown on the result card is the same as that of
the applicant.
(iv) Whether there are any mutilations, tampering etc., in respect of words
‘pass/fail’ name etc in the result card.
(v) Where master result sheet as supplied by the Central examination

Organization is available, the results should be checked from master
result sheet.
e) Training: Check the training requirement for Flight Dispatcher as applicable

for following trainings:
(i) Initial Training

 Basic Knowledge
 Applied Practical Training
(ii) Type Training
(iii) Transition Training
(iv) Recurrent Training
(v) Refresher Training
(vi) Difference Training
Concerned officer has to ensure that training has been carried out for prescribed
duration and syllabus by authorized instructional personnel as per CAR Section
7 Series M part II and all documents as per checklist are enclosed and are in
order.
5
4. DUTIES AND RESPONSIBILITIES:
Duties and responsibilities of the Operations Officers associated with Issue/Renewal

of Flight dispatcher approval are as follows:
4.1 Director of Operations:
 Approval / renewal of Flight dispatcher.

 Coordinate with CFOI / Dy. CFOI in framing and amendment of regulatory
requirement for Flight Dispatchers.
 To suspend flight dispatcher approval or other document granted or issued
under the provisions of the rules with the approval of competent authority.
 To disqualify a person for a specified period from holding or obtaining Flight
dispatcher approval under the rules with the approval of competent authority.
 Periodically develop and amend the Procedure and Training Manual for
Flight Dispatcher approval / renewal.
 Participate in any in-house and abroad workshops and seminars related to
Flight Dispatcher.
4.2 Dy. Director of Operations:
 Approval / renewal of Flight dispatcher.

 Associate in framing and amendment of Regulatory requirement of all
matters concerning Flight Dispatcher.
 To plan training of officers / staff related to Flight Dispatcher approval.
 To suspend flight dispatcher approval or other document granted or issued
under the provisions of the rules with the approval of competent authority.
 Associate in periodically development and amendment of the Procedure and
Training Manual for Flight Dispatcher approval / renewal.
Flight Dispatcher
4.3 Asst. Director of Operations:
 Renewal of Flight dispatcher.

 To associate in preparing plan for training of officers / staff related to Flight
Dispatcher approval.
 Examination of documents for approval of flight dispatcher.
Flight Dispatcher.
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4.4 Operation Officer:
 Examination of documents for approval / renewal of Flight dispatcher.

Flight Dispatcher
4.5 Section Officer:
Section Officer is the in-charge of the concerned section and is responsible for
efficient and expeditious disposal of work, recording and weeding out, indexing
and digitization.
 Submit receipts which should be seen by Director/Higher officer at dak

stage.
 Maintenance of a register of file movement (Hard Copy and Digitization)
 Rendering periodical reports of flight dispatcher approval issued as directed
by higher authorities.
 Ensuring that appropriate record keeping, safe custody and integrity of all
relevant files is undertaken and also provide the files as and when required
by concerned officer.
 Any other work assigned by the Higher Officer.
5. TRAINING PROGRAM:
The training of Operations officers related to Issue/Renewal of Flight dispatcher

approval shall be conducted in phased manner as follows;
5.1. Initial training

5.2. On-the-job training
5.3. Refresher/Re-current training
5.4. Specialized training in the field of Personnel Licensing.
5.5. Prioritize Training
5.1. Initial Training: Newly inducted Officer for flight dispatcher function will be
provided Initial Training covering all the provisions of CAR Section 7 Series M Part
II and relevant Rules, for Issue / Renewal of Flight Dispatcher Approval for one
day.
5.2 On-the-job Training: After Completion of Initial Induction Training the newly
inducted officers will be provided on-the-job training to enable them to handle their
responsibilities independently. The officer is required to satisfactorily complete the
OJT before being assigned the tasks and responsibilities to function independently.
OJT is planned training conducted at a work site by an authorized trainer. This type
of training provides direct experience in the work environment in which the officer
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is performing or will be performing on the job. On-the-Job Training entails the

completion of two levels of training for flight dispatcher approval. The two levels
encompass task observation and task performance, as further defined below. An
OJT trainer must validate all Levels ( I, and II) of performance. The OJT
training process follows a logical progression of two levels as shown in the
table below:
Level I –Observe the task

Level II – Perform the task (under supervision)
Level I Training (Task Observation): This involves observation of the

performance of specific job tasks. This training typically involves the trainee
observing and/or assisting the OJT trainer in the performance of those specific job
tasks for which the trainee will be held accountable. This training provides the
opportunity for the trainee to observe and/or assist the trainer performing the task.
Level II Training (Task Performance): This involves the application of

knowledge and skills to the performance of specific job tasks. Typically, the trainee
performs the job task under the observation of a qualified OJT trainer.
5.3 Recurrent Training:
Officers will be provided recurrent training to maintain/upgrade the competency

level and also for updating their awareness to relevant
regulations/developments etc. This is accomplished through periodic training such
as recurrent training. This training shall be conducted at least once in two years. To
ensure that officers maintain proficiency and keep current on techniques, procedures
and new developments in their respective areas of expertise, it is essential that they
receive periodic recurrent training. The Recurrent Training course may share content
with the Initial Training course, but varies in emphasis from one to other, as the
Initial Training course provides a fuller treatment across all area. The Recurrent
Training course focuses on changes from year to year in regulations, guidance
material as well as significant events occurring in the industry and the local
environment from time to time. The Recurrent training programmes for Officers has
been structured keeping in view that these officers are already having working
knowledge and experience of flight dispatcher approval / renewal procedure. Further
these trainings are aimed to improve officer’s decision making capability,
develop maturity to share more responsibilities in elevated position and provide
knowledge /exposures with International standard.
5.4 Specialized Training:
For officers to upgrade their knowledge at par with international standards and for
efficient functioning, DGCA shall periodically develop programmers under
special training programmers/schemes in association with international
organizations like EU- India Co-operation Project, COSCAP, and SAA etc.
The purpose of specialized training is to upgrade the knowledge and competency

of DGCA officers at par with international standards and for efficient functioning.
Duration of training is based on the course and the hosting organization.
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5.5 Prioritize Training:
Prioritize training is conducted as & when there is significant change in regulation

or procedure.
5.6 Record of Training:
Each Officer shall maintain a Training Dossier, which should contain all the
training records and certificates.
6. Submission channel for processing of application for flight dispatcher

approval
6.1 Initial Issue
The following procedure is followed for Initial Issue of Flight Dispatcher in FSD.
Note: Checklist for Flight Dispatcher approval is as per Appendix C
9
6.2 Renewal
The following procedure is followed for renewal of Flight Dispatcher in FSD.
Note: Checklist for Flight Dispatcher renewal is as per Appendix C.
7. ENFORCEMENT ACTIONS:
Enforcement Actions are taken by Flight Standards Directorate (FSD) against Flight Dispatchers
under the following circumstances:-
 When the recommendations are received from Regulatory Audits/surveillance/Inspection

Team for the action against involved flight dispatcher, when there is violation of Rules/CAR.
 When there is violation of aircraft rules/ CAR observed during scrutiny of documents in FSD.
 When there is a voluntary reporting by individual/operator.
Following enforcement actions required to be taken in case of above violations:-

 Clarification shall be sought from the concern Flight dispatcher / Operator. A show cause
notice may also be issued depending on the gravity of violation.
 Enforcement action is taken with the approval of competent authority. An opportunity of
being heard is given to the concerned person to give him a fair chance to arrive at right decision
before taking enforcement action in the interest of principle of Natural Justice
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8: FILING AND RECORD RETENTION SYSTEM
8.1 INTRODUCTION
Content and Integrity of Records: It is imperative that FSD should maintain records that
support every licensing action taken by the Authority for each applicant. The main
characteristics of a good record-keeping system are:
(i) Completeness: The records kept by the FSD should be sufficient to provide documentary
evidence of each approval and allow the history of each approval to be traced.
(ii) Integrity: It is important to maintain the integrity of records by ensuring that they are not
removed or altered without authorization. This usually requires that each record entered in
the file is properly logged and that proper procedures exist to control access to the files.
This applies to both paper and computerized records.
(iii) Ready access for authorized personnel: The information contained in the concerned file
of Flight Dispatch Approval should be readily accessible to authorized staff of FSD.
8.2 Filing and Recording System
The records held by FSD included a written registry of personnel Approvals,

complemented by individual files shall contain a summary of all approval actions taken
and all the personal records of the applicant, such as application form for approval as flight
dispatcher, education qualification certificates, CEO written exam result and Training
details, enforcement actions, earlier approvals and correspondence as per CAR on the
subject in chronological order. Towards this the personnel responsible and the procedure to
be followed is as mentioned below:-
a) On receipt of application/documents pertaining to Flight Dispatcher approval of

applicant, Section officer (FSD) is responsible for opening a file with the documents
received to be attached in the file. The Section Officer is to ensure that the details are
checked after the file has been prepared by the staff (dealing hand/ASO). The file number
is to be clearly marked on the outside of the file cover/containing folder. All subsequent
correspondence/documents shall be processed in the same file.
b) Each file is to have two sections namely Note Sheet and Correspondence folder.
All the documents of each section are to be sequentially arranged and numbered as per
DoPT Manual of Office Procedure by the concerned staff (dealing hand/ASO). The check
list is to be prepared and duly filled by the dealing hand/ASO concerned based on the
information provided by the applicant and will form part of the note sheet. The dealing
hand/ASO will mark the file to Section Officer with his/her comments regarding the file
prepared and clearly bring out deficiencies if any. Section Officers shall ensure that
dealing hands/ASOs docket the file as per the laid down regulations. Subsequent marking
of file is to be carried out as laid down procedure earlier under para 6 for submission
channel for necessary action on file.
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c) The custody, location and safety of the file lies with Section Officer during such
process. On completion of action pertaining to the application received it is the
responsibility of concerned Section Officer to ensure that the file is handed over to the
dealing hand for maintaining/archiving of the same in Record room.
d) The dealing hand will be responsible for the safe custody of the file on receipt of
file from section officer. Section Officer is to ensure that the file is not returned to dealing
hand without the action completed on the application received. The dealing hand on
receipt of file from Section Officer/dispatch is to place the file in respective rack as per the
sequence. The dealing hand will function directly under Section Officer and will be
responsible for the following:-
i. Archiving/storing the files in a sequential/chronological and secure manner

based on the year of opening of file/file number with controlled access to ensure
confidentiality of the file. He is to ensure that all records/files are accessible
whenever needed within a reasonable time.
ii. He is to maintain a record of every file held in the record room clearly
indicating the rack in which the file is located.
iii. Entry and exit of each file is to be maintained, clearly indicating to whom the
file has been handed over for action by concerned official.
iv. He is also responsible for the cleanliness, safety and security of the record
Room
v. He will be responsible for opening and closing of the record room on a daily
basis during working hours or on any other day as required.
vi. He is to ensure that all cabinets are closed at the end of each working day and no
files are left outside the cabinets at any time.
8.3 Integrity of File and disposal post approval
The Section officer will be responsible for ensuring the integrity of the file before handing
over to the dealing hand/dispatch. Additionally, section officers are to ensure that
approvals are prepared/endorsed and signature of approving authority obtained on the
approval letter before handing over the file to dispatch/record room. All dealing
hands/ASOs are responsible for preparation of approval post approval by competent
approving authority and marking of the file by Section Officer to dealing hand/ASOs.
Dealing hands are to be conversant with the routine activity of preparation of approval to
avoid any delays post approval. Once approved approval letters are to be prepared with the
least delay by dealing hands/ASOs for subsequent processing and issue. Section officers
are to ensure that all staff are utilised in the most efficient manner for expeditious disposal
of approval post approval.
8.4 Archiving of old files and weeding out
Section Officer is responsible for retention of files as per the regulations laid down in the
record retention procedure of DGCA. He is to bring to the notice of the higher authorities
about redundant files or files to be weeded out based on the retention policy. He is to
12
ensure that files to be weeded out are clearly identified and listed by dealing hand and
other staff during the process of weeding out. The list of files to be weeded out is to be put
up to competent approving authority before disposing for the purpose of
shredding/destruction/recycling.
APPENDIX-A
13
APPLICATION FOR INITIAL APPROVAL OF FLIGHT DISPATCHER
1 Name of Applicant Passport

(As per 10TH certificate) Photograph
2 Name of Operator 35X45mm
3 Aircraft
(Applied for)
4 Date of Birth/ Age
(As per 10TH certificate)
5 Education Qualification
Name of the Year Of Subjects Result Remarks
Board /University Passing
10+2
(12TH)
Passed
6 Experience details
Air Crew From To
Meteorologist From To
ATCO/Tech Sup of flight Operation or From To

Air Transportation Flight operation
Systems
7 Skill certificate attached (as per Para 2.6 Of Yes/ No

CAR 7/M/II)
8 Initial Training Details

Phase 1-Basic training From To
(as Per Appendix 1, Phase 1 of CAR 7/M/II)
Total Training Hours_________

Phase 2- Applied Practical Training
Detail (as Per Appendix 1, Phase 1 of CAR 7/M/II)
Module 1 (Applied Practical Flight Operations 25 From To

Hours)
Module 2 (Simulator LOFT observation Flight 4
Hours) From To

Module 3 (Flight dispatch Function 13 Weeks)
From To
14
Module 4 (Route Familiarization 30 Hrs)

From To
9 CEO Written Exam Details Computer No:
Subject Passed in Roll No Date Of Rem

Session Result arks
i) Air Navigation
ii) Air Regulation
iii) Avn Meteorology
iv) Flt Planning
v) Air Tech (General)
vi) Performance of
Aircraft
n
10 Difference Training on aircraft variant From To
11 Fee Detail paid through Bhartkosh (bharatkosh.gov.in)
Sl No Amount ₹ PFMS Transaction Date of Remarks

Ref No./UTR No. Payment
12 Declaration
I hereby declare that all statements made in the application are true, complete and correct to
the best of my knowledge and belief. I understand that in the event of any information being
found untrue/ false/ incorrect DGCA has full authority to cancel my candidature.
Candidate Signature
Name of the Candidate
Date Signature of Head of Training
Name of Head of Training
15
List of Document to be submitted with Application Form for Flight

Dispatcher Initial Approval as per CAR 7/M/II
1) 10th Certificate for DOB proof

2) 12th Certificate and Mark Sheet
3) Experience Certificate as per Para 2.5 of CAR 7/M/II
4) Skill Certificate as per Para 2.6 of CAR 7/M/II
5) Basic Training Certificate as per Para 4 and details as per Appendix 1,
Phase I of CAR/7/M/II
6) Applied Practical Training details (Mod 1 to4) as per Appendix 1, Phase II
of CAR/7/M/II
7) Photo Identification Proof
8) CEO Result Marks Sheets (all papers)
9) Difference Training Certificate as per Para 9 of CAR 7/M/II (If Applicable)
10) Certificate of confirmation as per Para10 of CAR 7/M/II for Training
Facilities
11) Receipt of Fee submitted through bharatkosh.gov.in as applicable as
per para 12 of CAR 7/M/II
APPENDIX-B
16
Application for Renewal/Transition of Operator/ Addition of Type/ Varient of

Aircraft - Flight Dispatcher Approval
1 Name :
2 FD No :
3 Aircraft (Applied for) :
4 Operator: :
5 Previous FD Approval Detail
Aircraft Valid From Valid Upto

I)
II)
III)
IV)
6 Part 1
For Renewal of Flight Dispatcher Approval
6.1 Recurrent Training Details (as per Para 7 of CAR 7/M/II for last two Years)
Aircraft Date From Date To

I)
_______Hours
_______Hours
II)
_______Hours
_______Hours
III)
_______Hours
_______Hours
IV)
_______Hours
_______Hours
17
6.2 Date of Last Flight

Dispatched Date
Aircraft
I)
II)
III)
IV)
6.3 Detail of continuous Gap From Date To Date

Exceeding Three Month in
Flight Dispatch ______Months
6.4 Recurrent/ Refresher Training for gap in flight dispatch exceeding three months ( as per Para 7
& 8 of CAR 7/M/II))
I) EXTD/Recurrent From Date To Date
Training
_______Hours
II) OJT
_______Days
III) Observation Flight _______________________ Sectors
7 Part 2
Transition of Operator (as per Para 6 of CAR 7/M/II)
I) Indoctrination Training _______Hrs
II) DRM/CRM Training

_______Hrs
III) Recurrent Training

_______Hrs
8 Part 3
Addition of Type (as per Para 5 of CAR 7/M/II)
Type Training on A/C From Date To Date
_______________A/C _______Hrs
9 Part 4
Variant of Aircraft (as per Para 9 of CAR 7/M/II)
Difference Training on Aircraft From Date To Date
18
_______________A/C
10 Training Facilty Certificate Attached (as per Para 10 of CAR Yes/ No

7/M/II)
11 Performance certificate of candidate for last five years Yes/ No
of Flight Dispatch Function by post holder Training
attached (as per Para 12 of CAR 7/M/II)
12 Fee detail paid through Bhartkosh (bharatkosh.gov.in)

Sl Amount ₹ PFMS Transaction Date of Payment Remarks
No Ref No./UTR No.
13 Declaration
I hereby declare that all statements made in the application are true, complete and correct
to the best of my knowledge and belief. I understand that in the event of any information
being found untrue/ false/ incorrect DGCA has full authority to cancel my candidature.
Candidate Signature
Name of the Candidate
Date Signature of Head of Training
Name Head of Training
19
List of Document to be submitted with Application Form as per CAR 7/M/II

For Renewal
i) Copies of Previous FD Approvals
ii) Recurrent Training detail for last two years as per para 7 of CAR 7/M/II
iii) Last Flight Dispatch details
iv) Certificate for Gap Exceeding/Not exceeding Three months in Flight
Dispatch
v) Recurrent/Refresher Training Details for Gap in Flight Dispatch exceeding
three months as per para 7 and 8 of CAR 7/M/II
vi) Fee as applicable per aircraft as per para 12 of CAR 7/M/II
vii) Candidate Performance Certificate for last five years as per para 12 of CAR
7/M/II
For Transition of Operator
ii) Certificate of Indoctrination Training as per para 6 of CAR 7/M/II
iii) Certificate DRM/CRM Training as per para 6 of CAR 7/M/II
iv) Certificate of Recurrent Training as per para 7 of CAR 7/M/II
v) Last Flight Dispatch details
vi) Candidate Performance Certificate for last five years as per para 12 of CAR
7/M/II
For Addition of Type
ii) Type Training Certificate as per para 5 of CAR 7/M/II
iv) Fee as applicable per aircraft as per para 12 of CAR 7/M/II
v) Candidate Performance Certificate for last five years as per para 12 of CAR
7/M/II
Difference of Aircraft
ii) Difference Training Detail as per para 9 of CAR 7/M/II
APPENDIX-C
20
FLIGHT DISPATCHER CHECKLIST

PART 1
1 Name
2 DOB (as per matriculation certificate)
3 OPERTAOR
4 AIRCRAFT TYPE
5 DATE OF SUBMISSION
PART 2
INITIAL APPROVAL
CAR REQUIREMENT REMA PAG
PARA RKS E NO
6 2.2 Education Qualification (10+2 Math, Physics)
7 2.3 Date of Birth (>21 Yrs)
8 2.5 Experience (>2 Years)
9 a) i) Air Crew from to
10 ii) Meteorologist from to
11 iii) ATCO/Tech Sup of flight Operation or Air Transportation Flight
operation Systems from to
OR
12 b) Flight Dispatcher Approved Training Detail
13 2.6 Skill Operator certificate for para 2.6 a, b, c and d
14 4 i) Initial Training (As per Appendix 1)
15 Phase-One Basic Knowledge (285/169 Hrs for prev avn exp )
16 Phase Two- Applied Practical Training
17 Module 1 Applied Practical Flight Operations ---25 Hrs
18 Module 2 Simulator LOFT observation Flight ------4 Hrs
19 Module 3 Flight dispatch Function ------ 13 Wks
20 Module 4 Route Familiarization -------30 Hrs
21 ii) If Flight dispatcher Training from ICAO Contracting State Verification
of Training, Approval, Experience From Contracting State
22 iii) Identification Proof
23 11.1 WRITTEN TEST
24 i) Ain Nav Pass/fail
25 ii) Air Reg Pass/fail
26 iii) Avn Met Pass/fail
27 iv) Air Tech Pass/fail
28 v) Flt Planning Pass/fail
29 vi) Spc Perf of A/C Pass/fail
30 11.2 ON JOB TRAINING
31 90 days OJT Under approved Flight dispatcher trainer YES/
(as per Para 10.4 and Appendix 2) NO
32 OJT Commenced within 12 Months From Date Of Declaration of result YES/
NO
33 OJT Completed within six months preceding the date of application for oral YES/
examination NO
34 Result of Oral test Pass/fail
PART 3 (Tick whichever Applicable)
RENEWAL/TRANSISTION OF OPERATOR/ADDITION OF TYPE /DIFFERENCE OF AIRCRAFT
34 FD No :
35 File No :
36 Operator:
37 Aircraft (Applied for)
21
38 2.6 SKILL
Operator certificate for para 2.6 a, b, c and d
39 PREVIOUS FD APPROVAL DETAIL
40 Aircraft Validity REMA PAG
RKS E NO
41 I From to
42 Ii From to
43 iii From to
44 iv From to
PART 4
TRAINING DETAILS
45 5. TYPE TRAINING (for qualification on A/c Model Variants)
46 Aircraft From to REMA PAG
RKS E NO
47
48 6. TRANSITION TRAINING (for change of operator)
49 Indoctrination Training From to
50 DRM/CRM Training From to
51 Recurrent Training From to
52 7. RECURRENT TRAINING DETAIL (for last two years)
53 Aircraft From To
Valid upto
54 i) From To
Valid upto
55 ii) From To
Valid upto
56 iii) From To
Valid upto
57 iv) From To
Valid upto
58 DETAIL OF LAST FLIGHT DISPATCH
59 Aircraft Date of Last Gap Period in Months REMA PAG
Dispatch RKS E NO
60 I)
61 ii)
62 Iii)
63 iv)
64 8. Operator Certificate for no GAP in Flight Dispatch (If Applicable)
65 REFRESHER TRAINING FOR GAP IN FLIGHT DISPATCH (exceeding Three Months)
EXTD/Recurrent From To
66 Training
67 OJT From To
68 Observation Flight No of Sector
69 9. DIFFERENCE TRAINING (for same Aircraft Model’s variant)
Aircraft From To
PART 5 (*Mandatory for All)
70 10 TRAINING FACILITY
71 *Operator Certificate (for confirmation as per Para 10 of CAR)
72 12 Certificate of satisfactory performance of the flight dispatcher for the
previous 5 years
73 *Fee paid for rupees ____________for Initial/renewal/Addition
of___ number of Aircraft
APPENDIX-D
22
GOVERNMENT OF INDIA
CIVIL AVIATION DEPARTMENT
OFFICE OF THE
DIRECTOR GENERAL OF CIVIL AVIATION
OPP. SAFDARJUNG AIRPORT, NEW DELHI – 110 003
TELEPHONE: +91-011-24620272
+91-011-24620273
FAX: +91-011-24633140
File No.AV22020/NN/YYYY-FSD
Date: DD/MM/YYYY
FLIGHT DISPATCHER APPROVAL NO. XXX/YY
The under mentioned personnel is entitled to exercise the privileges of Flight Dispatcher
specified in Civil Aviation Requirements, Section 7, Series M, Part II, Issue II dated 24 November
2016 for the purpose of dispatching of flights of M/s Operator Name .
1. Name : Ms. INITIAL SURNAME
2. Date of Birth : DD-MM-YYYY
3. Nationality :
4. Approval : Type of Aircraft
A330, B787
Period of Validity
FROM TO
07/06/2015 02/05/2017
5. Above approval is without prejudice to compliance of requirements stipulated in the

Aircraft rules 1937, applicable Civil Aviation Requirements, Aeronautical Information
Circulars & Operation Circulars relating to Flight Dispatcher approval and renewal.
(Name of Officer Issuing Approval)

Round Seal Designation (FSD)
for Director General of Civil Aviation
Signature of Flight Dispatcher _________________________________________
23

Training & Procedure Manual For Flight Dispatcher Approval

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Training & Procedure Manual For Flight Dispatcher Approval

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GOVERNMENT OF INDIA

DIRECTORATE GENERAL OF CIVIL AVIATION

Training & Procedure Manual

Flight Standards Directorate

Procedure and Training Manual Contains the procedure adopted for

All matters pertaining to Officer’s duties, responsibilities and procedures regarding

The revisions are carried out as and when required to accommodate

The space below is provided to keep a record of such revisions.

No. Date of revision Remarks

Flight Dispatcher approval is issued by Flight Standards Directorate in accordance

Flight Dispatcher approval / renewal is one of the many functions performed by

3. PROCEDURE FOR PROCESSING APPLICATIONS FOR

The applications received for Issue/Renewal of Flight Dispatcher Approval shall be

a) Age: The candidate shall be not less than 21 years of age.

(Documents acceptable as evidence of date of birth /proof of age are as

b) Proof of Educational Qualification: The applicant for Flight Dispatcher

(The status in respect of the equivalency of the Educational

c) Nationality : Where an application shows nationality other than Indian,

(i) Whether results of all the applicable written examination/oral

(ii) Whether result card is duly signed;

(v) Where master result sheet as supplied by the Central examination

e) Training: Check the training requirement for Flight Dispatcher as applicable

(i) Initial Training

4. DUTIES AND RESPONSIBILITIES:

Duties and responsibilities of the Operations Officers associated with Issue/Renewal

4.1 Director of Operations:

 Approval / renewal of Flight dispatcher.

4.2 Dy. Director of Operations:

 Approval / renewal of Flight dispatcher.

4.3 Asst. Director of Operations:

 Renewal of Flight dispatcher.

4.4 Operation Officer:

 Examination of documents for approval / renewal of Flight dispatcher.

4.5 Section Officer:

 Submit receipts which should be seen by Director/Higher officer at dak

The training of Operations officers related to Issue/Renewal of Flight dispatcher

5.1. Initial training

is performing or will be performing on the job. On-the-Job Training entails the

Level I –Observe the task

Level I Training (Task Observation): This involves observation of the

Level II Training (Task Performance): This involves the application of

5.3 Recurrent Training:

Officers will be provided recurrent training to maintain/upgrade the competency

5.4 Specialized Training:

The purpose of specialized training is to upgrade the knowledge and competency

5.5 Prioritize Training:

Prioritize training is conducted as & when there is significant change in regulation

5.6 Record of Training:

6. Submission channel for processing of application for flight dispatcher

6.1 Initial Issue

Note: Checklist for Flight Dispatcher approval is as per Appendix C

The following procedure is followed for renewal of Flight Dispatcher in FSD.

Note: Checklist for Flight Dispatcher renewal is as per Appendix C.

 When the recommendations are received from Regulatory Audits/surveillance/Inspection

Following enforcement actions required to be taken in case of above violations:-

8: FILING AND RECORD RETENTION SYSTEM

8.2 Filing and Recording System

The records held by FSD included a written registry of personnel Approvals,

a) On receipt of application/documents pertaining to Flight Dispatcher approval of

i. Archiving/storing the files in a sequential/chronological and secure manner

8.3 Integrity of File and disposal post approval

8.4 Archiving of old files and weeding out

APPLICATION FOR INITIAL APPROVAL OF FLIGHT DISPATCHER