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With over 7, 00,000 passengers every day, Delhi Metro has become the modern mass
transport system of Delhi. Currently it has a network of over 68 km and constructions are on
to add another 120 km which will comprises of total 107 stationsbefore the 2010
Commonwealth Games. As Delhi being a vast city with an array of tourist attractions
scattered all over routing to these destinations is a major problem for many of the visitors or
even locals, thus many people have to rely on local help or rest their hopes on the drivers of
auto rickshaws who in lieu of making more profits take the unknowing travellers for a ride or
overcharge them.

As the commonwealth games are nearing and the city getting ready to serve the needs
of its visitors, there is one thing the government or even the Delhi metro can do is to provide
information kiosks at all of its metro stations to solve the routing problems of the foreigners
and make it easy for them to roam around the city. This is relatively important for Delhi
metro because there will be a huge jump in ridership as all the major stadiums hosting the
games are going to be connected to the metro stations so almost every visitor for once will
travel by the Delhi metro, and thus Delhi metro will be an interconnecting point for the
visitors between its rail services and other modes of transportation available in the city.



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As a majority of the people use the Delhi metro and the

ridership is surely going to be at its peak during the commonwealth games installing
interactive kiosks at its stations would be beneficial for the metro as it would help in getting
more revenue for the organisation from such value added services. The major features which
the KIOSKS will fulfil are

Ê Ñroviding information about the Organisation and its Routes, Fares, Service timings
etc. (Delhi metro rail corporation)

Ê The information should be available in multiple languages.

Ê Ñrovide information about places to visit in Delhi their significance etc.

 Ê se it as an Advertising medium for various business in and around Delhi, will be a
form of revenue generation for the firm.

Ê Ñrovide capability to automatically vend tokens for metro travel and also mobile
phone recharge and utility bill payment etc.

Ê Ñrovide real time information about the current currency exchange rates prevailing in
the market.

Now these were some of the auxiliary functions or support functions which the information
kiosks would perform and also help in generating revenue for the agency installing the
kiosks.

 
! 
 !  "#  is to help people plan their travel
across the city from and through the metro stations, get details about the various modes of
transport available total kilometres to be travelled, and different fares for the different kinds
of transportation system. $#
 
 
 $  "" !$ ! .

Ê Information pertaining to routing can be attained through Google maps as the kiosks
will be connected to the internet all the time.

Ê Ñeople can check their current position according to the destination they want to reach

Ê Ñrovide approximate fares the consumer would be charged for the travelled distance
through different modes of transport.

Ê An approximate time of travel will also be available when the routing details are
finalised.

Ê The consumer also has an option to take a print out of all the routing details he wants
like the route map, the fare structure, different kinds of transport modes and their
service timings. This function will be a major function for the kiosks as the consumer
will be able to take the print out of all the details they need right there and then.
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