Customer Management: Business Rules

This course describes business rules that define the behaviour of Amadeus Altéa Departure
Control Customer Management.

On this course, you will learn how to:

On this course,
_ Create you willmarkets
and maintain learn how to: Market
within This course covers the following topics:
_ Create and maintain markets within Market
Management. _ Market management.
Management.
_ Create and maintain Flight Groups within _ Flight groups.
_ Create and
the Altéa maintain Flight
Administration Groups within
user interface. _ Understanding the weighting concept.
the Altéa Administration user interface.
_ Identify the impact business rules have on the _ Advanced passenger information service rules.
_ Identify the Customer
behaviour of impact business rules
Management. have on the _ Customer acceptance rules.
behaviour of Customer Management. _ Baggage acceptance rules.
_ Boarding pass and baggage tag printing rules.
_ Transfer rules.
_ Onload / Regrade rules.
_ Flight information rules.

Certification: Duration: Language: Level: Prerequisites:

Yes - pass mark: 85% 3 days English Advanced Yes

Is this the course for you? Things you need for this course
This course is for: Prerequisites:
_ Airline staff responsible for setting up the Customer You need to be familiar with:
Management Business Rules. _ The Altéa DC-CM application by taking at least one
_ Airline trainers. of the  Altéa DC-CM Overview or Altéa DC-CM
_ Airline administrators. Certification courses.
_ Customer Management Departure Plan activities.
_ Airline business procedures.

This course helps you use The last few details...

_ Altéa Departure Control Customer Management _ This information was last updated November 2016.

Related courses
_ Customer Management for check-in agents
[e-Learning]
_ Customer Management for gate agents [e-Learning]
_ Customer Management for supervisors [e-Learning]

Full course title: Amadeus Altéa DC-CM Business Rules

© 2019 Amadeus IT Group SA