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Fundamentals Of Asset Management

V1.0 Jun2014
Copyright © 2014 BSI. All rights reserved. ASM00101ENGX
Welcome!

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Activity 1

• Delegate Introductions

20 minutes
Click here
to start

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Course Aim

• To gain a clear understanding of asset


management terminology, an appreciation of
asset management practices, activities and
methodologies and recognition of the value
obtainable from an integrated approach to
the life cycle and risk-based management of
assets.

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Learning Objectives

Upon completion of this training, delegates will be able


to:

• recognize and be able to apply asset management


terminology, definitions and principles
• identify and manage the expectations of stakeholders
with respect to asset management

KNOWLEDGE

• become familiar with internationally recognized asset


management methodologies and practices
• appreciate the structured approaches available for the
improvement of value realization from assets

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Course Structure and Materials

• Lectures, discussion and practical activities


• Delegate workbook
• Participation

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The Benefits of Asset Management
Hong Kong MTR Scottish Power
• Train operating costs reduced by 20% • 10% reduction in capital expenditure
• Train reliability: MTBF risen from 1000 Km to 3500 Km between failures • 20% reduction in OandM costs
• 22% increase in plant availability
• 25% reduction in forced outages

-30% network ‘total cost of ownership’ (Nuon, Netherlands)


-30% maintenance cost and +10% system availability (Copper mine, Chile)
A$11M/year budget savings (New South Wales government)

China Light and Power


ICE, Costa Rica*

* Winner of 1st IAM Asset Management


PAS 55 Certified Achievements award 2013

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Case studies at: www.twpl.com/?page=CaseStudies
Asset Value
“Asset Management is the coordinated activities of an organization to realize value
from its assets.”
(The IAM, 2012, An Anatomy of Asset Management)

“An asset is something that has potential or actual value to an organization.”


(BS ISO 55000:2014)

Utilization or
Book value performance
or income
stream
Positive Negative
(value) (cost)

TANGIBLE INTANGIBLE

Tangible Intangible

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What is an asset?

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What is Asset Management?

• Creating value to the organization


Value and stakeholders

• Translating organizational objectives


Alignment into asset-related objectives

Leadership • Defined roles and accountability

Assurance • Assets fulfil their required purpose

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What is Asset Management?

What is an asset • A set of assets that interact or are


system? interrelated

What is an asset • Assets that are within the scope of


portfolio? the asset management system

What is an asset
• A management system for asset
management management
system?

• The co-ordinated activity of an


What is asset
organization to realize value from
management? assets

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What is Asset Management?
Relationship between asset portfolio, asset management
system and asset management
The capabilities for managing the asset
Managing the portfolio such as leadership, culture,
organization
motivation and behaviours

Asset
management Policies, strategies, procedures plans and
processes of both the assets and the asset
Asset
management system itself covering the
management whole asset life cycle
system

The assets and assets systems that make


up the asset portfolio covered by the asset
Asset portfolio
management system

BS ISO 55000:2014

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What is Asset Management?

• Resolving the conflict


C
O
S
T

whole lifecycle cost/performance/risk optimization is needed


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Activity 2

• Asset Related Failures

5 minutes
Click here
to start

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Why is asset management important?

• If it’s not effectively undertaken it can...


• increase risk within an organization
• Increase costs
• Reduce the value of the asset (or even the organization)

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Who Are The Stakeholders?
What are their requirements?
Customers
International Agencies Regulator

National Government Legal Compliance

Company Directors Local Community

Company Board Local Government

Shareholders General Public

Company Managers Environmental


Lobby Groups
Contractors
Press and Media
Suppliers Sales and Marketing
Staff

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Activity 3

• Asset life cycle

5 minutes
Click here
to start

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The Asset Life Cycle
Capital Investment, STRATEGIC
Design & Projects ASSET MGT Materials
Stakeholder
Requirements Operating &
Maintenance RESOURCE
CHANGE Strategies MGT
MGT

Labour

Work Planning
EVALUATION
of Solutions

IMPROVEMENT
Identified Defects & WORK Work Scheduling

Problem / Opp’ty
uncompleted work MGT
Analysis

Internal Work Reporting Work Delivery


Problem / Opp’ty Reporting and Data Collection
Identification

REPORTING
External
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Reporting Copyright © 2014 BSI. All rights reserved.
Business Impact Over Time
Asset health and Degradation, technology
utilization benefits overtake, obsolescence,
demand changes
Business impact

Acquisition
CAPEX
Renewal
CAPEX
OPEX, Risk-related and
Minor Changes CAPEX

Time
Normal
Operation and
Maintenance

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Expenditure Type
Capital expenditure Operating expenditure

Acquisition Design Operation Engineering


Procurement Materials
Labour
Construction Engineering
Materials Maintenance Planned/unplanned
Labour Engineering
Penalties Materials
Labour

Commissioning Testing
Handover End of life Disposal
Delays/penalties Environmental cost
Residual value
Renew/replace Scrap value

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Individual intervention optimization

What is the right objective?


Business impact ($/yr)

TOTAL
IMPACT
3500 TRUE
3000 OPTIMUM
2500 (best combination) FAILURE
2000
RISKS
1500
EQUAL impact
1000 but not optimal PREVENTIVE
Over Maintain Run to Failure COSTS
500

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Maintenance Interval (months)

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Optimized Stewardship of Assets
4. Overall program optimization
1. Identify effective
Combination of all 3
individual
interventions
What is worth doing Asset risks and opportunities
when?
3. Activity program
Construct/acquire
optimization
Utilize e.g. outage strategy and
capital invest. programs,
Maintain/modify

Replace/dispose

2. Asset life cycle optimizations


What is best mix of investment,
utilization, maintenance, lifespan and
risk?

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Activity 4

• Asset Management System - structure

10 minutes
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to start

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Key Elements of an AMS
Corporate or Organizational Plans and Objectives
Business Plan
Strategic AM Plan Asset Management
Policy
AM Objectives
Common principles
Plans For Developing and what must be
How policy will be AMS and Support achieved
delivered; whole
portfolio AM Plans Asset Mgt System
and
Support Elements
Life Cycle Activities

Design / Construct
Asset Portfolio
Operate / Utilize
Asset Systems
What gets done Maintain
Assets
in practice Replace / Dispose

Performance Review and Improvements


Asset Management System
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Levels of Asset Stewardship

Typical priorities and concerns


Top
Corporate/
Down
Organizational Strategic Goals Organization
Management

Capital investment optimization


and sustainability planning Manage Asset Portfolio

System performance, Manage Asset Systems


cost and risk optimization

Optimize Manage
life cycle Create Bottom
Assets Renew
activities Utilize Up Maintain
/Acquire /Dispose

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Business Drivers

Shape Reliability

Risk
Exposure Life
Regulatory Expectancy

Asset
Environmental Capital Cost
Value

Operating Cost

Public Image

Performance
Quality
Output
Customer
Impression

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Context and Linkages
Shareholder Reliability
Value

Efficiency
Employee,
Customer, Public
Safety
Life Extension

Environmental,
Economic, Social
Responsibility Compliance

Customer Service
Shine

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Asset Management Policy:
What are the Business Drivers?
• Would like or must have?

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Asset Management Policy:
What are the Business Drivers?
• Legal requirements
• Regulatory requirements
• Other stakeholder requirements

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Activity 5

• Asset Management Policy

10 minutes
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to start

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Conflicting Organizational Objectives

SPEND LESS ACHIEVE MORE

• Lower Operating and • Greater Reliability


Capital Costs
• Better Performance
• Lower Maintenance
• Longer Life
Costs
• Greater Safety
• Reduce Downtime
• Improve Bottom Line

We need to find the optimum

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Asset Management Strategy

• Essential Features

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Asset Management Decisions

• What situation prevails?


• Why do we need to consider this now?
AM decisions affect • What problems or opportunities exist?
and involve different Situation • What is the business context?
people and
departments.

• What is the desired future state?


Standardised and • How do we measure it?
shared protocols help Target
organizations take
decisions.

• Options
A simple one is • Criteria applied to arrive at the recommendation
Situation + Target + Proposal • Recommendation
Proposal

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Activity 6

• Asset Management Strategy

15 minutes
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to start

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Asset Management Objectives

• Essential Features

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Asset Management Plans

• A plan is a thought out method for doing or achieving


something

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Asset Management Plans

• Monitoring plan delivery

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The Need to Define Asset Criticality

• Asset intensive organizations can have extensive asset


systems which will have varying values and importance to
the organization

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Critical Assets
“All assets are critical but some assets are more
critical than others” Adapted from George Orwell’s Animal Farm

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Activity 7

• Asset Criticality

5 minutes
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to start

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What is Asset Criticality?

• The criticality of an asset is an indication of how important


it is

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Typical Criticality Distribution

Group A - The vital few (5-10%)

Group B - The core of the business (30-40%)

Group C - All the rest (50+%)

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Day 2

V2.0 May2014
Copyright © 2014 BSI. All rights reserved. ASM00101ENGX
Review of Key Points – Day 1

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Day 2 Aim

• To build on key principles established in day 1


and outline key asset management practices in
relation to risk management, asset data and
analysis of asset-related data to create
continual improvement

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Asset-Related Risk

• Defining a process and checklist for planning

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Risk: Defined

• Risk is defined as the…

• Probability of an event occurring

• multiplied by the
• Consequences of that event

• Risk = probability x consequences

• Risk can be viewed as the effect of uncertainty on our plans


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Activity 8

• Asset Related Risk

10 minutes
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to start

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Risk Management Process

• The methodology should be:

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Risk Management Process
Establishing the context

Risk assessment

Risk identification

Communication
Monitoring
and
Risk analysis and
Consultation
Review

Risk evaluation

Risk treatment

Source ISO 31000: Risk management — Principles and guidelines


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Risk Assessment

• Risk assessment has 3 main


elements:
• Identification
• Analysis
• Evaluation

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Risk Identification - Historical evidence

• What are the triggers?

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Risk Identification – Current Evidence

• Asset health
• Asset management system ‘health’

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Risk Identification - What Might Happen

• SWOT analysis
• BPEST/PESTLE analysis

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Risk Analysis

• Risks need to be understood so that appropriate control


action can be determined

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Probability of Failure

The ‘Bath-tub’ curve


Probability of failure

Age- or
Probability of failure

Infant usage-
mortality related risk

Random
risk
Time

Age at failure

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FMECA, RCM and CBM/RBI

FMECA – assessing asset risk, how assets fail and how seriously
(and what to do about it – shallow level)

RCM – more systematic selection of what to do about it


(including condition-based, planned preventive
maintenance, corrective, failure-finding and design out)

CBM/RBI – expanded consideration of how condition


can be monitored and preventive maintenance
triggered
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FMECA/RCM Questions

• FMECA/RCM asks 7 key questions

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Cycle of Review and Improvements

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FMECA logic and risk matrix
Risk Matrix
1 2 3 4
Functional Identify Classify
Select the Failure effect
roles of Failure Causes category
Equipment
equipment Causes (5 M’s)

Root
Cause Task
Recommendations
Analysis selection

Plant Risk Control


Breakdowns Implement
History System

Continuous Improvement loop


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Criticality-related Asset Criticality
mix of risk
analysis methods
Quantified Rule-based Manufacturer’s
Cost/risk/perf. modelling Analysis (RCM/RBI) Recommendations
or current practice
Performance

Equipment Failure Mode Consequence M’tce Method

Reverse
RCM
‘What if?” Filter
tools needed
Risk

Procedure
Optimum guidance
reaction points needed
OPTIMUM INTERVALS

Design changes
Preventive tasks
Detective tasks
Corrective tasks
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Risk Evaluation

Consequence of failure
Risk impact is: multiplied by
Probability of failure
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Consequence Scale: Example
Range and score Negligible Marginal Severe Critical Catastrophic
1 2 3 4 5

Impact area
Production/ <1 week 1 to 2 weeks 2 weeks to 2 2 months to 4 >4 months
Service months months
(system
downtime)

Health and No Minor Severe Multiple severe Fatality


Safety injuries/illness injury/illness injury/illness injury/illness

Environmental Minor damage- <1 year and/or 1 year to 2.5 1 to 5 years >5 years
readily repaired <$250k to years and/or and/or $500k and/or >$1m to
at <$1k correct $250 to $500k to $1m to correct
to correct correct
Statutory Site internal Local internal Global main Reportable Public enquiry
(legal) report required report required board internal breach and possible
report required (external/gov’t loss of
dept. report) operating
licence
Financial <$250k $250k to $500k $500k to $1m $1mm to $5m >$5m

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Likelihood Scale: Example

Score Description Example 1 Example 2


Very unlikely < 1 event every 100 < 1 event every year
1
years
2 Unlikely > 1 event every 10 years > 1 event every year
3 Possible > 1 event every 5 years > 1 event every quarter
4 Probable > 1 event every 3 years > 1 event every month
5 Very Probable > 1 event every year > 1 event every day

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“Intolerable” Risks

• Where to set the boundary?


• Legal limits
• Public acceptability
• Policy decisions (organization values)
• Need to consider how to deal with ‘special’ risks?
• Health/Safety/Environmental sensitivities
• Compounding risks (e.g. repeat events)

• Could there be a need to ‘override’ the score?


o i.e. automatically classed as intolerable?

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Risk Matrix -Limitations

• Need to consider how to deal with…


• Very low probability events
• e.g. Never heard of in the industry
• and
• Very high consequences
• Complete plant destruction, multiple fatalities
• Severe environmental impact
• Regulatory and legal penalties
• Potentially business threatening?

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Risk Reduction

Intolerable
Reduce
Consequence

probability
Reduce

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Risk Controls

• Risk can be reduced by any mix of prevention and


mitigation actions

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Asset Risk Management
Tools and Steps Risk Review

Types of Risk
• Physical
• Operational Risk not
• Environmental tolerable
• Natural
• Probability x Severity
• External • Criticality Analysis
Risk
tolerable

Identify Evaluate Determine


Assets Classify Identify
risk change in tolerability Risk
and Asset and define creditable
controls/ level of of residual Register
Systems scope risks risks
treatment risk

• List of Assets • SWOT • Elimination • Legal • Monitor


and Systems • BPEST • Substitution • Statutory • Review
• Collect • PESTLE • Physical Controls • organizational • Manage
information • HAZOP • Signage/warnings • Audit
• Scope and • Risk Ass • And/or admin/
limits of W/shops procedures
individual • Benchmarking • RCM
systems • Incidents • RBI
• Audits and
Risk Inspection
Identification
Techniques 74
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Activity 9

• Risk Management

15 minutes
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to start

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Contingency Plan

• A ‘contingency’ is a possible outcome that must be


prepared for e.g. emergency preparedness

• A contingency plan is a method for reducing the severity of


the consequences when an event happens

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Contingency Planning: Good Practice

• No matter how well run an organization is things do


sometimes go wrong and the AMS requires the
organization to plan for this

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Asset Information
is used for…
• List (Record)
• Measure
• Analysis
• Decisions and Control
• Communication

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Asset Data

• Static Data

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Asset Data

• Dynamic Data

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Asset Data - Dynamic Data

What is done to the asset

Condition
Routine
Work Asset Asset Performance
Non-Routine Transactional Status Overall
Work Data Data Equipment
Effectiveness

Results of age, service, and interventions

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Information Hierarchy
Quantity / Availability

Knowledge
• Information and skills
• acquired through experience
Information
• Facts provided
Data
• Sets of basic factual information
Metadata
• Data about data
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Information Hierarchy Business Advantage
Quantity / Availability

Knowledge

Information

Data

Metadata
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Information Hierarchy
Quantity /
Availability Business Advantage

Knowledge

Information

Data

Metadata
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Activity 10

• Asset Data

10 minutes
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to start

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Documented Information

• Data, information and knowledge


• Document management system

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Asset Management Communication

• An appropriate communication process is an essential


enabler

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Activity 11

• Document Management

10 minutes
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to start

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Financial Performance Measures

• There is no one right measure!

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Shareholder Value

Parameter How measured Measures :-


Share price Price per share either at that How the market sees
moment in real time on the stock the shares - confidence
exchange, or at the last close of in the company –
business. confidence in the
market.
P/E Price per share divided by Compares the value of
earnings per share the shares with the
income being
generated.
EBITDA Earnings before interest, tax, Operational profitability,
depreciation and amortization. ignoring things like
takeovers

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Profitability

Ratio Formula Measures


Gross profit Gross profit x 100 The profit made after
margin turnover meeting the cost of
goods.
Net profit ratio Net profit before tax x 100 The profit made after
turnover all expenses are met
Asset turnover Turnover The volume of business
Net assets compared to the capital
used
Return on capital Profit before tax and dividends x Profitability of the
employed 100 company as a whole
Net assets

There are a number of variants on ROCE: for example some


separate the financial capital from shareholders ‘equity’.
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Operating Efficiency

Ratio Formula Measures


Operating expense ratio Operating expenses x The proportion of
100 turnover absorbed by
turnover expenses
Stock turn rate Turnover How quickly stock is
Average stock value being turned over
Retained profit ratio Retained profit x 100 What proportion of profit
Total net profit is retained in the
business

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Liquidity and Financial Structure

Ratio Formula Measures


Liquidity
Current ratio Current assets Overall assets available
Current liabilities to meet short term
liabilities
Quick ratio Current assets less stock Liquid assets available to
Current liabilities meet short term
liabilities
Finance
Gearing Long term loans + overdraft Ratio of borrowed capital
ratio (Shareholder funds + long term loans to that provided by the
+ overdraft) owner
The quick ratio is absolutely key to staying in business! If short term
liabilities can’t be met, the business can be forced into liquidation,
i.e. it is sold to pay its debts. It may or may not survive as a trading
entity.
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Evaluation: Simple Payback
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Base Case
40
Initial investment = 100 units
20
Life = 10 years
0
0 1 2 3 4 5 6 7 8 9 10 Total income = 135 units
-20 cash flow
Total income / year = 13.5 units
Profit = 35 units
-40 acc.cash flow

Breakeven point = 7.4 years


-60

-80

-100
A Scenario A
-120
Initial investment = 100 units
Life = 10 years
60 Total income = 135 units
40 Profit = 35 units
20 Breakeven point = 8.5 years
0

-20
1 2 3 4 5 6 7 8 9 10 11
cash flow Scenario B
-40 acc.cash flow Initial investment = 100 units
-60 Life = 10 years
-80 Total income = 135 units
-100 B Profit = 35 units
-120 Breakeven point = 6 years

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Activity 12

• Delivering The Benefits

15 minutes
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to start

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The Value of Money

• Suppose you are given a choice of either;

$100,000 now, or
$110,000 in 2 years time

• Which is the best?


• What influences that decision?

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Net Present Value Repair or Replace?
Replace:
Total costs £150,000 Repair
Expected Life after replacement Total costs £50,000
15 years Expected Life after repair 5 years
Asset planned useful life 12 Asset planned useful life 12 years
years No additional benefits
No additional benefits Discount Rate: 5%
Discount Rate: 5%
Discount Rate 0.05
Replace
Year 0 1 2 3 4 5 6 7 8 9 10 11 12
Costs 150000 0 0 0 0 0 0 0 0 0 0 0 0
Benefits 0 0 0 0 0 0 0 0 0 0
Cash flow -150000 0 0 0 0 0 0 0 0 0 0 0 0
NPV -150000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Total NPV -150000
Repair
Year 0 1 2 3 4 5 6 7 8 9 10 11 12
Costs 50000 0 0 0 0 50000 0 0 0 0 50000 0 0
Benefits 0 0 0 0 0 0 0 0 0 0 0 0 0
Cash Flow -50000 0 0 0 0 -50000 0 0 0 0 -50000 0 0
NPV -50000 0 0 0 0 -39176.31 0 0 0 0 -30695.660.00 0.00
Total NPV -119871.971

Discounted Discounted
cash flow at cash flow at
year 5 year 10
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Asset Performance

• What do we mean by asset performance?

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Asset Failure - Patterns Can Vary Widely
A “bath-tub” is not the only pattern
‘Bath-tub’ curve: all failure types distinct

No infant mortality/introduced risks (rare!)

Steadily rising risks e.g. blockages

Initial robustness (all new); thereafter


components stabilise and fail randomly

Entirely random failures e.g. foreign object damage

Infant and random failures e.g. electronics

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Asset Failure – Impact of Maintenance
Is fixed interval maintenance always the best approach?

Rising risks with age/use:


where predetermined
maintenance might help

Mostly random risk:


where predetermined
maintenance may not help

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Asset Condition

• What do we mean by asset condition?

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Condition Monitoring

Monitoring – inspecting to AVOID failures.

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Example - Progressive Failure
A bearing example
Failure triggered
(could be random)
Condition of Component

Vibration detectable
Steel particles in
lubricant
Becomes warm
Becomes
noisy
Becomes
very hot

Total
breakdown

Time

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Example - Progressive Failure
The “P-F” interval

P = Potential failure F = Functional failure


Condition of Component

Potential warning
period

‘Bearing breaks up’

Time

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Example - Instantaneous Failure
Some components do not show signs of deterioration
(e.g. proximity switch, photo cell, etc)

Instantaneous
failure!
Condition of Component

No deterioration
evident

No warning of failure:
design change or mitigation
may be needed
F = Failure

Time

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Condition Monitoring Techniques

• Human senses

Problems
• Subjective in nature
• Short interval to carry out maintenance task

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What can we measure?

Selected Condition Based


Maintenance Techniques
1 Human Senses
2 Performance Monitoring
3 Vibration Monitoring
4 Oil Monitoring
5 Current Monitoring
6 Thermal Monitoring
7 Acoustic Monitoring
8 Ultrasonics

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Condition Based Maintenance

• Testing and Fault Finding

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Activity 13

• Welding Bay Example

15 minutes
Click here
to start

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HIDDEN SLIDE

PLEASE NOTE - This slide is marked as hidden:

• It is not intended to be displayed to the class as part of the


course slideshow.

• It has been created to accommodate notes that will not fit


on 1 page.

• Print in PowerPoint notes view as part of the delegate


manual only.

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Typical Definitions

• Defect
• Failure
• Incident
• Accident

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Response Actions

• Defect
• Failure

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Activity 14

• Incident Report Analysis

15 minutes
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to start

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Where Are Improvements Identified?

• Actions (approved) as a result of:


• Condition monitoring
• Incidents and failures
• Audits
• Management reviews

• Monitoring of KPIs and plans


• Stakeholder requirements
• Business requirements

119
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Key Elements of an AMS
Organizational Plans and Objectives

Strategic AM Plan Asset Management


Policy
AM Objectives
Plans For Developing
AMS and Support

AM Plans Asset Mgt System


and
Life Cycle Activities Support Elements

Design / Construct
Asset Portfolio
Operate / Utilize
Asset Systems
Maintain
Assets
Replace / Dispose

Performance Review and Improvements


Asset Management System
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ISO 5500X - Asset Management System
1 Scope of ISO 5500X (and benefits of an asset
management system)

2 Normative references
55000 – Overview, principles
and terminology
Plan
55001 – Management
systems – requirements 10 Improvement
4 Context of the organization
Act
55002 – Guidelines for
application

3 Terms and definitions 5 Leadership


-

7 Support
9 Performance evaluation

6 Planning
Check

8 Operation

Do 121
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ISO 55001 - Asset Management System

10 Improvement Plan
 Nonconformity and corrective 4 Context of the organization
action  Understanding the organization and its context
 Preventive action  Understanding the needs and expectations of the
 10improvement
Continual Improvement stakeholders
4 Context of the
Determining organization
the scope of the AM System
Act

7 Support
9 Performance Evaluation  Resources 5 Leadership
 Monitoring, measurement,  Competence  Leadership and commitment
-
analysis and evaluation  Awareness  Policy
 7
Communications
 9 Internal
Performance
audit  organizational role, responsibilities
 evaluation
Management review  Support
Information and authorities
requirements
 Documented
information
Check 6 Planning
 Actions to address risks and
opportunities for the AM system
 Objectives
8 Operation 8 Operation  Planning to achieve AM objectives
 Operational planning and control
 Management of change Do
 Outsourcing

122
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Stakeholder and organisational 4.1 Understanding the organisation and is context

ISO 5500X context 4.2 Understanding the needs and expectations of the
stakeholder
5.1 Leadership and commitments
5.3 Organisational roles, responsibilities and authority
Organisational plans
and organisational
objectives
4.3 Determining the scope of Asset management
the asset management system 5.2 Policy
policy
6.2.1 Asset management
objectives
Strategic asset
management plan
Asset management
objectives 4.4 Asset management systems
6.2.2 Planning to achieve asset
management objectives 6.1 Actions to address risks and
8.3 Outsourcing (scope) opportunities for the asset management
system
Plans for developing
Asset management asset management
plans systems and
relevant support
8.1 Operational planning and
control
7.1 Resources
8.3 Outsourcing (control)
7.2 Competence
8.2 Management of change
Implementation of asset Asset management 7.3 Awareness
management plans system and relevant 7.4 Communications
(Life cycle activities) support elements 7.5 Information requirements
7.6 Documented information

Asset portfolio 8.2 Management of change


9.1 Monitoring, measuring, analysis and evaluation
9.2 Internal audit
9.3 Management review
10 Improvement
Performance evaluation and improvement
Source:
ISO 55002
123
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Management Systems Integration

• Management system ‘framework’

124
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Activity 15

• Asset Management System

10 minutes
Click here
to start

125
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Course Summary and Final Questions

126
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Contact Information

Address: BSI

Telephone:
Fax:
Email: <general training email>@bsigroup.com
Links: http://<local web address>

Add local/country contact information

127
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